MSI CloudPM Review

Our score: 6.5 User satisfaction: 100%

What is MSI CloudPM?

MSI CloudPM is a cloud-based property management system that aims to provide a fully-featured property management solution that eliminates capital expenditures for property technology, increasing your operating efficiencies and eliminating expensive on-property hardware requirements.

It is a software developed by MSI Solutions, a client-centric provider of cloud-based hospitality technology solutions serving independent hoteliers, management companies and hotel chains. It is touted as one of the largest providers of fully integrated guest management systems, and leaders in cloud-based hotel property management systems. It also prides itself in fostering customer and employee loyalty with innovative technology, exceptional service and support for over 25 years.

Overview of MSI CloudPM Benefits

MSI CloudPM saves money for its users by eliminating capital expenditures for property technology, increasing the operating efficiencies and eliminating expensive on-property hardware requirements. As a browser-based system, users can connect to the system anywhere. Users also benefit from a painless implementation of the system not just through its ease of use but also through its remote, instructor-led training. The platform itself offers an easy-to-use, intuitive navigation bar to move quickly through screens.

Data is automatically backed up in the cloud as one of MSI CloudPM’s built-in features, so there will be no data lost. There is a universal interface that connects it to third-party tools such as CRS, PBX, credit card processing, and more. For front office operations, the platform offers features such as the City Ledger Module which provides front-office management of accounts receivable and direct billing activity, the Rate Quoter which provides quick rate estimates prior to booking, rate plans that provide day-of-stay and monthly rate configurations, and a Tape Chart that provides a better view of pre-blocked reservation activities by room.

MSI CloudPM also empowers back office and group management operations with a Dashboard that provides statistical summary and real-time visibility on guest activity and a one-click access to all archived Night Audit Reports, as well as group management of room reservations and rates and group sales master accounts with room blocking and quick room pickup.

Overview of MSI CloudPM Features

  • Automatic data backup
  • City Ledger Module
  • Rate Quoter
  • Dashboard
  • Remote instructor-led training
  • One-click access to night audit reports
  • Group management
  • Group sales master accounts

MSI CloudPM Position In Our Categories

Because companies have unique business-related demands, it is only sensible that they abstain from buying an all-in-one, ”best” business program. Having said that, it is troublesome to come across such application even among widely used software systems.
The practicable step to undertake would be to spell out the varied important aspects that require deliberation such as critical features, price plans, skill ability of staff members, company size, etc. Next, you should perform the product research fully. Have a look at some MSI CloudPM review articles and look over each of the software products in your shortlist in detail. Such comprehensive research guarantee you avoid mismatched apps and buy the system which has all the features you require business requires for success.

Position of MSI CloudPM in our main categories:

TOP 100

MSI CloudPM is one of the top 100 Hotel Management Software products

If you are considering MSI CloudPM it could also be beneficial to investigate other subcategories of Hotel Management Software collected in our database of B2B software reviews.

Every organization has different requirements and needs a system that can be customized for their size, kind of staff members and clients, and the particular industry they are in. For these reasons, no system can offer perfect features off-the-shelf. When you look for a software product, first be sure what you require it for. Read some MSI CloudPM Hotel Management Software reviews and ask yourself do you want basic features or do you need sophisticated features? Are there any industry-specific functionalities that you are looking for? Find the answers to these questions to aid your search. There are lots of factors that you need to mull over and these include your budget, particular business needs, your company size, integration needs etc. Take your time, use a few free trials, and finally choose the platform that offers all that you require to enhance your firm efficiency and productivity.

How Much Does MSI CloudPM Cost?

MSI CloudPM Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

MSI CloudPM’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for you quote.

User Satisfaction

Positive Social Media Mentions 101
Negative Social Media Mentions 0

We realize that when you make a decision to buy Hotel Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and MSI CloudPM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with MSI CloudPM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are MSI CloudPM pricing details?

MSI CloudPM Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

MSI CloudPM’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for you quote.

What integrations are available for MSI CloudPM?

No information available.


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Reviewed By Nestor Gilbert
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