MSI CloudPM Review

Our score: 6.5 User satisfaction: 100%

What is MSI CloudPM?

MSI CloudPM is a cloud-based property management system that aims to provide a fully-featured property management solution that eliminates capital expenditures for property technology, increasing your operating efficiencies and eliminating expensive on-property hardware requirements.

It is a software developed by MSI Solutions, a client-centric provider of cloud-based hospitality technology solutions serving independent hoteliers, management companies and hotel chains. It is touted as one of the largest providers of fully integrated guest management systems, and leaders in cloud-based hotel property management systems. It also prides itself in fostering customer and employee loyalty with innovative technology, exceptional service and support for over 25 years.

Overview of MSI CloudPM Benefits

MSI CloudPM saves money for its users by eliminating capital expenditures for property technology, increasing the operating efficiencies and eliminating expensive on-property hardware requirements. As a browser-based system, users can connect to the system anywhere. Users also benefit from a painless implementation of the system not just through its ease of use but also through its remote, instructor-led training. The platform itself offers an easy-to-use, intuitive navigation bar to move quickly through screens.

Data is automatically backed up in the cloud as one of MSI CloudPM’s built-in features, so there will be no data lost. There is a universal interface that connects it to third-party tools such as CRS, PBX, credit card processing, and more. For front office operations, the platform offers features such as the City Ledger Module which provides front-office management of accounts receivable and direct billing activity, the Rate Quoter which provides quick rate estimates prior to booking, rate plans that provide day-of-stay and monthly rate configurations, and a Tape Chart that provides a better view of pre-blocked reservation activities by room.

MSI CloudPM also empowers back office and group management operations with a Dashboard that provides statistical summary and real-time visibility on guest activity and a one-click access to all archived Night Audit Reports, as well as group management of room reservations and rates and group sales master accounts with room blocking and quick room pickup.

Overview of MSI CloudPM Features

  • Automatic data backup
  • City Ledger Module
  • Rate Quoter
  • Dashboard
  • Remote instructor-led training
  • One-click access to night audit reports
  • Group management
  • Group sales master accounts

MSI CloudPM Position In Our Categories

Bearing in mind companies have distinctive business-related wants, it is logical that they avoid picking a one-size-fits-all, “perfect” software solution. Nonetheless, it is hard to find such a software system even among popular software systems. The logical step to undertake is to tabulate the various critical aspects which require careful thought including key features, budget, skill capability of the users, company size, etc. After which, you should double down on your research comprehensively. Browse over some MSI CloudPM evaluations and explore each of the applications in your shortlist in detail. Such comprehensive product investigation guarantees you stay away from unfit apps and select the system that has all the aspects your business requires in sustaining growth.

Position of MSI CloudPM in our main categories:

TOP 100

MSI CloudPM is one of the top 100 Hotel Management Software products

If you are interested in MSI CloudPM it may also be beneficial to investigate other subcategories of Hotel Management Software gathered in our database of B2B software reviews.

Since each company has specific business requirements, it is prudent for them to desist from seeking a one-size-fits-all ideal software solution. Needless to say, it would be useless to try to find such a platform even among popular software solutions. The intelligent thing to do would be to list the various important elements that need consideration such as key features, budget, skill levels of staff members, company size etc. Then, you should do your homework thoroughly. Read some MSI CloudPM Hotel Management Software reviews and look into each of the other apps in your shortlist in detail. Such comprehensive groundwork can ensure you weed out ill-fitting applications and select the system that offers all the elements you require for business success.

How Much Does MSI CloudPM Cost?

MSI CloudPM Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

MSI CloudPM’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for you quote.

User Satisfaction

Positive Social Media Mentions 101
Negative Social Media Mentions 0

We realize that when you make a decision to buy Hotel Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and MSI CloudPM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with MSI CloudPM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are MSI CloudPM pricing details?

MSI CloudPM Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

MSI CloudPM’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for you quote.

What integrations are available for MSI CloudPM?

No information available.


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Reviewed By Nestor Gilbert
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