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MuniBilling Review

MuniBilling
Our score: 7.7 User satisfaction: N/A

What is MuniBilling?

MuniBilling is a comprehensive, cloud-based utility billing and property management software. The platform boasts a plethora of workflows and configurable features designed to help businesses to maximize efficiency. The software is ideal for private companies and cities that bill for recurring usage, flat rate, and metered. Whether its water, trash, sewer, electricity, gas, property management, homeowner association, or rental property billing, MuniBilling offers reliable solutions to help you succeed.

Some of its notable features include: customer portal, online payments, eBilling, software integration, meter integration, fixed-rate billing, and mobile application. MuniBilling provides unlimited customer support and frequent enhancements that keep it growing better and better.

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Overview of MuniBilling Benefits

If you are in the market for a modern yet straightforward utility billing software, MuniBilling is worth consideration.  The software offers a reliable suite of feature for billing to help you optimize efficiency in your company while maintaining the costs down. It offers flexible billing options that help you to streamline workflows successfully.

The customer portal provides online access to your residents. Through the portal, your customers find relevant information and answers to their concerns, online. This keeps them away from your office and phone line thereby helping you save time and decrease administrative costs. In addition, when the customer portal is combined with the online payments modules, it offers convenience for both your staff and customers.

Moreover, MuniBilling provides a host of 24/7 online billing options. This allows your customer to enjoy the convenience of paying for their utility billing anytime anywhere. The customer accounts are updated instantly and funds collected are deposited to into your account daily. Online payments reduce office visits, trips to banks, phones calls, and any other time-consuming payment tasks.  Although the payment processing is not free, it helps you to cut the cost the costs by eliminating intermediaries.

Another notable feature is the ebilling module which is integrated as a standard functionality. The functionality helps you to cut the cost on envelopes, paper, and ink. Besides, it ensures immediate bill delivery thereby eliminating concerns with lost bills.

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Overview of MuniBilling Features

  • Ebilling
  • Customer portal
  • Online payments
  • Data transfer
  • Meter integration
  • Software integration
  • Service orders
  • Contact module
  • Bill printing
  • Lockbox services
  • Data reporting
  • Customer management
  • Bill workflows
  • Mobile application

MuniBilling Position In Our Categories

Since companies have their own business needs, it is sensible they abstain from going for a one-size-fits-all, ideal software system. At any rate, it is futile to try to discover such an app even among popular software solutions. The reasonable thing to undertake is to write down the different main aspects that demand inspection including major features, costing, technical skill competence of the employees, organizational size, etc. Then, you should double down on the research to a full extent. Read some MuniBilling evaluations and look over the other software systems in your list in detail. Such comprehensive product research makes sure you avoid ill-fitting apps and select the one that delivers all the benefits your business requires.

Position of MuniBilling in our main categories:

TOP 500

MuniBilling is one of the top 500 Business Process Management Software products

If you are considering MuniBilling it may also be sensible to analyze other subcategories of Business Process Management Software collected in our base of B2B software reviews.

Every business is different, and might require a special Business Process Management Software solution that will be designed for their business size, type of customers and staff and even particular industry they support. We advise you don't count on finding a perfect services that is going to work for every company no matter what their background is. It may be a good idea to read a few MuniBilling Business Process Management Software reviews first and even then you should remember what the solution is intended to do for your company and your staff. Do you require an easy and intuitive service with just basic functions? Will you really use the complex tools needed by pros and large enterprises? Are there any specific tools that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a reliable app that will fit your budget.

How Much Does MuniBilling Cost?

MuniBilling Pricing Plans:

Free Trial

Standard plan

Contact vendor

Enterprise plan

Contact vendor

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What are MuniBilling pricing details?

MuniBilling Pricing Plans:

Free Trial

Standard plan

Contact vendor

Enterprise plan

Contact vendor

MuniBilling offers two quote-based enterprise pricing plans. Choose a suitable option for your business, and contact sales for a quote:

Standard plan

  • Meter integration
  • Ebilling
  • Data reporting
  • Customer portal
  • Service orders
  • Customer management
  • Deferred billing
  • Lockbox services
  • Bill printing

Enterprise plan

  • Total business management
  • Integration and data transfer
  • Data migration services
  • Professional services
  • Online payments
  • Bill printing
  • Lockbox services

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you choose to purchase a Business Process Management Software it’s vital not only to find out how experts score it in their reviews, but also to check if the actual clients and companies that bought this software are indeed satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and MuniBilling reviews across a wide range of social media sites. The data is then displayed in a simple to understand way showing how many people had positive and negative experience with MuniBilling. With that information available you will be equipped to make an informed purchasing decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for MuniBilling?

MuniBilling offers the following integration options:

  • Accounting packages
  • GIS software
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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