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MuniBilling Review

MuniBilling
Our score: 7.7 User satisfaction: N/A

What is MuniBilling?

MuniBilling is a comprehensive, cloud-based utility billing and property management software. The platform boasts a plethora of workflows and configurable features designed to help businesses to maximize efficiency. The software is ideal for private companies and cities that bill for recurring usage, flat rate, and metered. Whether its water, trash, sewer, electricity, gas, property management, homeowner association, or rental property billing, MuniBilling offers reliable solutions to help you succeed.

Some of its notable features include: customer portal, online payments, eBilling, software integration, meter integration, fixed-rate billing, and mobile application. MuniBilling provides unlimited customer support and frequent enhancements that keep it growing better and better.

Overview of MuniBilling Benefits

If you are in the market for a modern yet straightforward utility billing software, MuniBilling is worth consideration.  The software offers a reliable suite of feature for billing to help you optimize efficiency in your company while maintaining the costs down. It offers flexible billing options that help you to streamline workflows successfully.

The customer portal provides online access to your residents. Through the portal, your customers find relevant information and answers to their concerns, online. This keeps them away from your office and phone line thereby helping you save time and decrease administrative costs. In addition, when the customer portal is combined with the online payments modules, it offers convenience for both your staff and customers.

Moreover, MuniBilling provides a host of 24/7 online billing options. This allows your customer to enjoy the convenience of paying for their utility billing anytime anywhere. The customer accounts are updated instantly and funds collected are deposited to into your account daily. Online payments reduce office visits, trips to banks, phones calls, and any other time-consuming payment tasks.  Although the payment processing is not free, it helps you to cut the cost the costs by eliminating intermediaries.

Another notable feature is the ebilling module which is integrated as a standard functionality. The functionality helps you to cut the cost on envelopes, paper, and ink. Besides, it ensures immediate bill delivery thereby eliminating concerns with lost bills.

Overview of MuniBilling Features

  • Ebilling
  • Customer portal
  • Online payments
  • Data transfer
  • Meter integration
  • Software integration
  • Service orders
  • Contact module
  • Bill printing
  • Lockbox services
  • Data reporting
  • Customer management
  • Bill workflows
  • Mobile application

MuniBilling Position In Our Categories

Keeping in mind businesses have unique business-related demands, it is prudent they steer clear of subscribing to a one-size-fits-all, ”best” solution. Needless to say, it would be hard to try to pinpoint such application even among sought-after software systems. The practicable thing to do would be to note down the various critical factors which demand scrutiny such as crucial features, budget, technical skill ability of the employees, company size, etc. The second step is, you must double down on your research fully. Have a look at these MuniBilling evaluations and look over the other software systems in your shortlist more closely. Such detailed research ensures you keep away from poorly fit software solutions and buy the system which offers all the tools you require business requires.

Position of MuniBilling in our main categories:

TOP 200

MuniBilling is one of the top 200 Business Process Management Software products

If you are interested in MuniBilling it may also be a good idea to examine other subcategories of Business Process Management Software collected in our database of B2B software reviews.

It is crucial to realize that hardly any app in the Business Process Management Software category will be a perfect solution able to meet all the goals of various company types, sizes and industries. It may be a good idea to read a few MuniBilling Business Process Management Software reviews first as specific services may dominate just in a really narrow group of applications or be prepared with a really specific type of industry in mind. Others may operate with an intention of being simple and intuitive and therefore lack advanced functions needed by more experienced users. You can also come across services that support a wide group of users and provide a complex feature base, however that in most cases comes at a higher price of such a software. Make sure you're aware of your requirements so that you pick a solution that has exactly the elements you search for.

How Much Does MuniBilling Cost?

MuniBilling Pricing Plans:

Free Trial

Standard plan

Contact vendor

Enterprise plan

Contact vendor

MuniBilling offers two quote-based enterprise pricing plans. Choose a suitable option for your business, and contact sales for a quote:

Standard plan

  • Meter integration
  • Ebilling
  • Data reporting
  • Customer portal
  • Service orders
  • Customer management
  • Deferred billing
  • Lockbox services
  • Bill printing

Enterprise plan

  • Total business management
  • Integration and data transfer
  • Data migration services
  • Professional services
  • Online payments
  • Bill printing
  • Lockbox services

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and MuniBilling reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with MuniBilling. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are MuniBilling pricing details?

MuniBilling Pricing Plans:

Free Trial

Standard plan

Contact vendor

Enterprise plan

Contact vendor

MuniBilling offers two quote-based enterprise pricing plans. Choose a suitable option for your business, and contact sales for a quote:

Standard plan

  • Meter integration
  • Ebilling
  • Data reporting
  • Customer portal
  • Service orders
  • Customer management
  • Deferred billing
  • Lockbox services
  • Bill printing

Enterprise plan

  • Total business management
  • Integration and data transfer
  • Data migration services
  • Professional services
  • Online payments
  • Bill printing
  • Lockbox services

What integrations are available for MuniBilling?

MuniBilling offers the following integration options:

  • Accounting packages
  • GIS software
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Reviewed By Louie Andre
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