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MuniBilling REVIEW

Business Process Management Software

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USER SATISFACTION N/A
OUR SCORE 7.7

What is MuniBilling?

MuniBilling is a comprehensive, cloud-based utility billing and property management software. The platform boasts a plethora of workflows and configurable features designed to help businesses to maximize efficiency. The software is ideal for private companies and cities that bill for recurring usage, flat rate, and metered. Whether its water, trash, sewer, electricity, gas, property management, homeowner association, or rental property billing, MuniBilling offers reliable solutions to help you succeed.

Some of its notable features include: customer portal, online payments, eBilling, software integration, meter integration, fixed-rate billing, and mobile application. MuniBilling provides unlimited customer support and frequent enhancements that keep it growing better and better.

Overview of MuniBilling Benefits

If you are in the market for a modern yet straightforward utility billing software, MuniBilling is worth consideration.  The software offers a reliable suite of feature for billing to help you optimize efficiency in your company while maintaining the costs down. It offers flexible billing options that help you to streamline workflows successfully.

The customer portal provides online access to your residents. Through the portal, your customers find relevant information and answers to their concerns, online. This keeps them away from your office and phone line thereby helping you save time and decrease administrative costs. In addition, when the customer portal is combined with the online payments modules, it offers convenience for both your staff and customers.

Moreover, MuniBilling provides a host of 24/7 online billing options. This allows your customer to enjoy the convenience of paying for their utility billing anytime anywhere. The customer accounts are updated instantly and funds collected are deposited to into your account daily. Online payments reduce office visits, trips to banks, phones calls, and any other time-consuming payment tasks.  Although the payment processing is not free, it helps you to cut the cost the costs by eliminating intermediaries.

Another notable feature is the ebilling module which is integrated as a standard functionality. The functionality helps you to cut the cost on envelopes, paper, and ink. Besides, it ensures immediate bill delivery thereby eliminating concerns with lost bills.

Overview of MuniBilling Features

  • Ebilling
  • Customer portal
  • Online payments
  • Data transfer
  • Meter integration
  • Software integration
  • Service orders
  • Contact module
  • Bill printing
  • Lockbox services
  • Data reporting
  • Customer management
  • Bill workflows
  • Mobile application

MuniBilling Position In Our Categories

Position of MuniBilling in our main categories:

200

MuniBilling is one of the top 200 Business Process Management Software products

200

MuniBilling is one of the top 200
Business Process Management Software products


If you are interested in MuniBilling it may also be a good idea to investigate other subcategories of Best Business Process Management Software listed in our database of SaaS software reviews.

Each enterprise has different wants and needs an application that can be customized for their size, kind of staff members and customers, and the specific industry they are in. For these reasons, no system can offer perfect tools out-of-the-box. When you look for a software product, first be sure what you want it for. Read some MuniBilling reviews and ask yourself do you desire basic functionality or do you require sophisticated tools? Are there any industry-specific functionalities that you are seeking? Obtain the answers to these questions to aid your search. There are plenty of elements that you need to consider and these include your finances, specific business wants, your company size, integration requirements etc. Take your time, use a few free trials, and finally select the system that presents all that you need to enhance your organization efficiency and productivity.

How Much Does MuniBilling Cost?

MuniBilling Pricing Plans:

MuniBilling offers two quote-based enterprise pricing plans. Choose a suitable option for your business, and contact sales for a quote:

Standard plan

  • Meter integration
  • Ebilling
  • Data reporting
  • Customer portal
  • Service orders
  • Customer management
  • Deferred billing
  • Lockbox services
  • Bill printing

Enterprise plan

  • Total business management
  • Integration and data transfer
  • Data migration services
  • Professional services
  • Online payments
  • Bill printing
  • Lockbox services

User Satisfaction

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and MuniBilling reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with MuniBilling. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT

What are MuniBilling pricing details?

MuniBilling Pricing Plans:

MuniBilling offers two quote-based enterprise pricing plans. Choose a suitable option for your business, and contact sales for a quote:

Standard plan

  • Meter integration
  • Ebilling
  • Data reporting
  • Customer portal
  • Service orders
  • Customer management
  • Deferred billing
  • Lockbox services
  • Bill printing

Enterprise plan

  • Total business management
  • Integration and data transfer
  • Data migration services
  • Professional services
  • Online payments
  • Bill printing
  • Lockbox services

What integrations are available for MuniBilling?

MuniBilling offers the following integration options:

  • Accounting packages
  • GIS software

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