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MuniBilling REVIEW

Business Process Management Software

No user reviews
USER SATISFACTION N/A
OUR SCORE 7.7

What is MuniBilling?

MuniBilling is a comprehensive, cloud-based utility billing and property management software. The platform boasts a plethora of workflows and configurable features designed to help businesses to maximize efficiency. The software is ideal for private companies and cities that bill for recurring usage, flat rate, and metered. Whether its water, trash, sewer, electricity, gas, property management, homeowner association, or rental property billing, MuniBilling offers reliable solutions to help you succeed.

Some of its notable features include: customer portal, online payments, eBilling, software integration, meter integration, fixed-rate billing, and mobile application. MuniBilling provides unlimited customer support and frequent enhancements that keep it growing better and better.

Overview of MuniBilling Benefits

If you are in the market for a modern yet straightforward utility billing software, MuniBilling is worth consideration.  The software offers a reliable suite of feature for billing to help you optimize efficiency in your company while maintaining the costs down. It offers flexible billing options that help you to streamline workflows successfully.

The customer portal provides online access to your residents. Through the portal, your customers find relevant information and answers to their concerns, online. This keeps them away from your office and phone line thereby helping you save time and decrease administrative costs. In addition, when the customer portal is combined with the online payments modules, it offers convenience for both your staff and customers.

Moreover, MuniBilling provides a host of 24/7 online billing options. This allows your customer to enjoy the convenience of paying for their utility billing anytime anywhere. The customer accounts are updated instantly and funds collected are deposited to into your account daily. Online payments reduce office visits, trips to banks, phones calls, and any other time-consuming payment tasks.  Although the payment processing is not free, it helps you to cut the cost the costs by eliminating intermediaries.

Another notable feature is the ebilling module which is integrated as a standard functionality. The functionality helps you to cut the cost on envelopes, paper, and ink. Besides, it ensures immediate bill delivery thereby eliminating concerns with lost bills.

Overview of MuniBilling Features

  • Ebilling
  • Customer portal
  • Online payments
  • Data transfer
  • Meter integration
  • Software integration
  • Service orders
  • Contact module
  • Bill printing
  • Lockbox services
  • Data reporting
  • Customer management
  • Bill workflows
  • Mobile application

MuniBilling Position In Our Categories

Position of MuniBilling in our main categories:

200

MuniBilling is one of the top 200 Business Process Management Software products

200

MuniBilling is one of the 200
Business Process Management Software products


If you are interested in MuniBilling it might also be beneficial to check out other subcategories of Best Business Process Management Software collected in our base of SaaS software reviews.

Since each company has particular business requirements, it is sensible for them to refrain from seeking a one-size-fits-all faultless software system. Needless to say, it would be useless to try to find such a platform even among popular software applications. The smart thing to do would be to catalog the various important elements that require consideration such as key features, budget, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some MuniBilling reviews and investigate each of the other systems in your shortlist in detail. Such in-depth research can make sure you weed out ill-fitting systems and choose the solution that presents all the elements you need for business success.

How Much Does MuniBilling Cost?

MuniBilling Pricing Plans:

MuniBilling offers two quote-based enterprise pricing plans. Choose a suitable option for your business, and contact sales for a quote:

Standard plan

  • Meter integration
  • Ebilling
  • Data reporting
  • Customer portal
  • Service orders
  • Customer management
  • Deferred billing
  • Lockbox services
  • Bill printing

Enterprise plan

  • Total business management
  • Integration and data transfer
  • Data migration services
  • Professional services
  • Online payments
  • Bill printing
  • Lockbox services

User Satisfaction

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and MuniBilling reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with MuniBilling. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

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NEGATIVE SOCIAL MENTIONS

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT

What are MuniBilling pricing details?

MuniBilling Pricing Plans:

MuniBilling offers two quote-based enterprise pricing plans. Choose a suitable option for your business, and contact sales for a quote:

Standard plan

  • Meter integration
  • Ebilling
  • Data reporting
  • Customer portal
  • Service orders
  • Customer management
  • Deferred billing
  • Lockbox services
  • Bill printing

Enterprise plan

  • Total business management
  • Integration and data transfer
  • Data migration services
  • Professional services
  • Online payments
  • Bill printing
  • Lockbox services

What integrations are available for MuniBilling?

MuniBilling offers the following integration options:

  • Accounting packages
  • GIS software

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