Onfleet Review
What is Onfleet?
Onfleet is a cloud-based solution for analyzing and managing local delivery operations and makes processes simpler. It streamlines operations, maximizes efficiency, and ensures a more intelligent and simpler dispatching. It helps businesses make their customers happy, engaged and more informed using online tools and an intuitive interface.
The software empowers businesses with actionable insights and rich data, allowing them to make better decisions. The cloud-based platform is scalable and suitable for businesses of various sizes, especially growing and small businesses. It helps businesses simplify their processes and allows defining tasks at all work units such as drop-off, pickup and so on. Efficient tracing tools and automatic driver selection streamlines dispatching, while task activities are also tracked in real-time for better management of operations.
Show MoreOverview of Onfleet Benefits
Onfleet offers a single platform to manage operations and eliminates the need to manage countless spreadsheets by consolidating operations into a single dashboard. The simple and intuitive interface of the app makes it easier for drivers to complete deliveries and allows them to focus on the important stuff such as driving. Real-time alerts and accurate ETAs enhance customer satisfaction and engagement and allow businesses to stay proactive. The route optimization tool is fully integrated and uses an algorithm that takes into account all important factors including, central hubs, team membership, driver schedules, timing constraints, traffic data and vehicle capacities.
The platform supports automatic sending of customizable text notifications and updates customers throughout the delivery process. This means customers are constantly updated and deliveries are completed faster without requiring the customers to call for an update. Customers can also contact directly with the driver and provide immediate feedback after delivery.
Onfleet can be seamlessly integrated with a variety of other platforms for streamlined operations and supports out-of-the-box connectivity with Zapier. The software can also be connected to other applications such as Google Sheets and Shopify and offers RESTful API if more custom integrations are required. Key metrics monitoring helps businesses keep track of time, performance data and distance, which enables them to accurately compensate drivers. Timely and accurate identification and elimination of bottlenecks enhances efficiency, while comprehensive reports and raw analytics can easily be exported to CSV for further analysis.
Show MoreOverview of Onfleet Features
- RESTful API
- Android and iOS apps
- Driver management
- Real-time alerts and ETAs
- Instant feedback
- Customizable SMS notifications
- Comprehensive reports
- CSV export
- Route optimization
- Visual maps
- Joint management
- Task linking
- Shortcodes
- Mileage tracking
- Scheduling
- Vehicle tracking
- Dispatch management
- Reporting and analytics
- Dynamic search
- Real-time alerts
- Mobile signature
Onfleet Position In Our Categories
Since businesses have distinct business requirements, it is rational they abstain from selecting a one-size-fits-all, “perfect” solution. Still, it is almost impossible to pinpoint such application even among widely used software solutions. The best thing to do would be to spell out the numerous chief factors which demand scrutiny like critical features, costing, skill competence of the users, business size, etc. Next, you must conduct your research systematically. Read these Onfleet reviews and scrutinize the other software systems in your shortlist more closely. Such detailed research guarantee you drop poorly fit apps and choose the one which offers all the features your company requires to be successful.
Position of Onfleet in our main categories:
TOP
100
Onfleet is one of the top 100 Business Process Management Software products
If you are considering Onfleet it might also be a good idea to investigate other subcategories of Business Process Management Software collected in our database of B2B software reviews.
There are well-liked and widely used applications in each software group. But are they automatically the best fit for your company’s specific needs? A market-leading software solution may have thousands of users, but does it provide what you require? For this reason, do not blindly spend on popular systems. Read at least a few Onfleet Business Process Management Software reviews and consider the elements that you want in the software such as the fees, main functionality, available integrations etc. Then, shortlist a few solutions that fit your needs. Check out the free trials of these platforms, read online comments, get information from the seller, and do your investigation thoroughly. This in-depth groundwork is sure to aid you find the most excellent software solution for your company’s unique needs.
How Much Does Onfleet Cost?
Onfleet Pricing Plans:
Free Trial
Basic
$125/month
Standard
$300/month
Premium
$800/month
Pro
$1,800/month
Enterprise
By quote
What are Onfleet pricing details?
Onfleet Pricing Plans:
Free Trial
Basic
$125/month
Standard
$300/month
Premium
$800/month
Pro
$1,800/month
Enterprise
By quote
Onfleet’s SMB and enterprise pricing is based on tasks/month. Here are the details:
- Basic: $125/month, 700 tasks/month
- Standard: $300/month, 2,000 tasks/month
- Premium: $800/month, 6,000 tasks/month
- Pro: $1,800/month, 15,000 tasks/month
- Enterprise: By quote, 50,000+ tasks/month
Add-ons
- Custom local phone number: $25/month
- Automatic route optimization: $0.09/task
- Customizable auto SMS notifications: at pre-defined rates
User Satisfaction
Positive Social Media Mentions
69
Negative Social Media Mentions
5
We are aware that when you choose to get a Business Process Management Software it’s crucial not only to learn how experts score it in their reviews, but also to discover if the actual people and businesses that use this software are genuinely happy with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Onfleet reviews across a wide array of social media sites. The data is then featured in an easy to understand form showing how many users had positive and negative experience with Onfleet. With that information at your disposal you should be ready to make an informed purchasing decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Onfleet?
Onfleet integrates with the following business systems and applications:
- RESTful API
- Zapier
- Google Focs
- Magento
- Shopify
- WooCommerce
- Wufoo
Onfleet User Reviews
Onfleet average rating:
4/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: There are a lot of issues that arose with our delivery process that resulted in a lot of angry customers. Acquiring Onfleet was a smart decision on our end because the process of delivering parcels from one point to another is more organized and straightforward. We can find better routes so we could maximize our time on the road. Also, there is no need for clients to call us every hour to follow up on his package because he already has the means to track it via his smartphone.
CONS: There are inaccuracies in terms of the ETA of some parcels. This can cause frustration on the receivers' end especially if they are anticipating the parcel to arrive within the day. Hoping that Onfleet can loot into this recurring issue.
The least favorable review
PROS: There are a lot of issues that arose with our delivery process that resulted in a lot of angry customers. Acquiring Onfleet was a smart decision on our end because the process of delivering parcels from one point to another is more organized and straightforward. We can find better routes so we could maximize our time on the road. Also, there is no need for clients to call us every hour to follow up on his package because he already has the means to track it via his smartphone.
CONS: There are inaccuracies in terms of the ETA of some parcels. This can cause frustration on the receivers' end especially if they are anticipating the parcel to arrive within the day. Hoping that Onfleet can loot into this recurring issue.
More reviews from 2 actual users:
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- Latest
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Our delivery services are more organized and on time with the help of Onfleet.
Read full review >
4/5
Overall impression
3/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 18.11.2021
Company Size: More than 100 Employees
Industry: N/A
PROS: There are a lot of issues that arose with our delivery process that resulted in a lot of angry customers. Acquiring Onfleet was a smart decision on our end because the process of delivering parcels from one point to another is more organized and straightforward. We can find better routes so we could maximize our time on the road. Also, there is no need for clients to call us every hour to follow up on his package because he already has the means to track it via his smartphone.
CONS: There are inaccuracies in terms of the ETA of some parcels. This can cause frustration on the receivers' end especially if they are anticipating the parcel to arrive within the day. Hoping that Onfleet can loot into this recurring issue.
It may not be a perfect system but it definitely helps us in our delivery process.
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 07.03.2021
Company Size: More than 100 Employees
Industry: N/A
PROS: The app itself is user friendly that is why our staff didn’t have a hard time learning how to use the app.
CONS: UI is something that the developers need to work on especially the customization of reports. Some functions are too slow based on the feedback that was shared with me.
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Onfleet user reviews
Our delivery services are more organized and on time with the help of Onfleet.
Read full review >
4/5
Overall impression
3/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 18.11.2021
Company Size: More than 100 Employees
Industry: N/A
It may not be a perfect system but it definitely helps us in our delivery process.
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 07.03.2021
Company Size: More than 100 Employees
Industry: N/A
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