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Onfleet Review

Onfleet
Our score: 8.4 User satisfaction: N/A

What is Onfleet?

Onfleet is a cloud-based solution for analyzing and managing local delivery operations and makes processes simpler. It streamlines operations, maximizes efficiency, and ensures a more intelligent and simpler dispatching. It helps businesses make their customers happy, engaged and more informed using online tools and an intuitive interface.

The software empowers businesses with actionable insights and rich data, allowing them to make better decisions. The cloud-based platform is scalable and suitable for businesses of various sizes, especially growing and small businesses. It helps businesses simplify their processes and allows defining tasks at all work units such as drop-off, pickup and so on. Efficient tracing tools and automatic driver selection streamlines dispatching, while task activities are also tracked in real-time for better management of operations.

Overview of Onfleet Benefits

Onfleet offers a single platform to manage operations and eliminates the need to manage countless spreadsheets by consolidating operations into a single dashboard. The simple and intuitive interface of the app makes it easier for drivers to complete deliveries and allows them to focus on the important stuff such as driving. Real-time alerts and accurate ETAs enhance customer satisfaction and engagement and allow businesses to stay proactive. The route optimization tool is fully integrated and uses an algorithm that takes into account all important factors including, central hubs, team membership, driver schedules, timing constraints, traffic data and vehicle capacities.

The platform supports automatic sending of customizable text notifications and updates customers throughout the delivery process. This means customers are constantly updated and deliveries are completed faster without requiring the customers to call for an update. Customers can also contact directly with the driver and provide immediate feedback after delivery.

Onfleet can be seamlessly integrated with a variety of other platforms for streamlined operations and supports out-of-the-box connectivity with Zapier. The software can also be connected to other applications such as Google Sheets and Shopify and offers RESTful API if more custom integrations are required. Key metrics monitoring helps businesses keep track of time, performance data and distance, which enables them to accurately compensate drivers. Timely and accurate identification and elimination of bottlenecks enhances efficiency, while comprehensive reports and raw analytics can easily be exported to CSV for further analysis.

Overview of Onfleet Features

  • RESTful API
  • Android and iOS apps
  • Driver management
  • Real-time alerts and ETAs
  • Instant feedback
  • Customizable SMS notifications
  • Comprehensive reports
  • CSV export
  • Route optimization
  • Visual maps
  • Joint management
  • Task linking
  • Shortcodes
  • Mileage tracking
  • Scheduling
  • Vehicle tracking
  • Dispatch management
  • Reporting and analytics
  • Dynamic search
  • Real-time alerts
  • Mobile signature

Onfleet Position In Our Categories

Knowing that businesses have particular business-related demands, it is only prudent they abstain from paying for a one-size-fits-all, ”best” software system. Still, it is futile to stumble on such an app even among popular software products. The efficient step to do would be to jot down the varied vital functions which necessitate careful thought like major features, budget, technical skill aptitude of the employees, business size, etc. Then, you should double down on your product research exhaustively. Read these Onfleet evaluations and look into the other applications in your list more closely. Such well-rounded research can make sure you avoid ill-fitting applications and select the system which has all the aspects your business requires.

Position of Onfleet in our main categories:

TOP 100

Onfleet is one of the top 100 Business Process Management Software products

If you are interested in Onfleet it might also be sensible to investigate other subcategories of Business Process Management Software listed in our database of SaaS software reviews.

Each business is different, and can require a particular type of Business Process Management Software solution that will be fit for their business size, type of customers and employees and even specific niche they cater to. We advise you don't count on locating an ideal app that will be suitable for every business no matter what their history is. It may be a good idea to read a few Onfleet Business Process Management Software reviews first and even then you should keep in mind what the service is supposed to do for your company and your workers. Do you require an easy and straightforward app with just basic functions? Will you actually make use of the advanced tools needed by experts and large enterprises? Are there any particular features that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to locate a reliable solution that will fit your budget.

How Much Does Onfleet Cost?

Onfleet Pricing Plans:

Free Trial

Basic

$125/month

Standard

$300/month

Premium

$800/month

Pro

$1,800/month

Enterprise

By quote

Onfleet’s SMB and enterprise pricing is based on tasks/month. Here are the details:

  • Basic: $125/month, 700 tasks/month
  • Standard: $300/month, 2,000 tasks/month
  • Premium: $800/month, 6,000 tasks/month
  • Pro: $1,800/month, 15,000 tasks/month
  • Enterprise: By quote, 50,000+ tasks/month

Add-ons

  • Custom local phone number: $25/month
  • Automatic route optimization: $0.09/task
  • Customizable auto SMS notifications: at pre-defined rates

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Onfleet reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Onfleet. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Onfleet pricing details?

Onfleet Pricing Plans:

Free Trial

Basic

$125/month

Standard

$300/month

Premium

$800/month

Pro

$1,800/month

Enterprise

By quote

Onfleet’s SMB and enterprise pricing is based on tasks/month. Here are the details:

  • Basic: $125/month, 700 tasks/month
  • Standard: $300/month, 2,000 tasks/month
  • Premium: $800/month, 6,000 tasks/month
  • Pro: $1,800/month, 15,000 tasks/month
  • Enterprise: By quote, 50,000+ tasks/month

Add-ons

  • Custom local phone number: $25/month
  • Automatic route optimization: $0.09/task
  • Customizable auto SMS notifications: at pre-defined rates

What integrations are available for Onfleet?

Onfleet integrates with the following business systems and applications:

  • RESTful API
  • Zapier
  • Google Focs
  • Magento
  • Shopify
  • WooCommerce
  • Wufoo
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Reviewed By Nestor Gilbert
Page last modified
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