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Onfleet REVIEW

Business Process Management Software

No user reviews
USER SATISFACTION N/A
OUR SCORE 8.4

What is Onfleet?

Onfleet is a cloud-based solution for analyzing and managing local delivery operations and makes processes simpler. It streamlines operations, maximizes efficiency, and ensures a more intelligent and simpler dispatching. It helps businesses make their customers happy, engaged and more informed using online tools and an intuitive interface.

The software empowers businesses with actionable insights and rich data, allowing them to make better decisions. The cloud-based platform is scalable and suitable for businesses of various sizes, especially growing and small businesses. It helps businesses simplify their processes and allows defining tasks at all work units such as drop-off, pickup and so on. Efficient tracing tools and automatic driver selection streamlines dispatching, while task activities are also tracked in real-time for better management of operations.

Overview of Onfleet Benefits

Onfleet offers a single platform to manage operations and eliminates the need to manage countless spreadsheets by consolidating operations into a single dashboard. The simple and intuitive interface of the app makes it easier for drivers to complete deliveries and allows them to focus on the important stuff such as driving. Real-time alerts and accurate ETAs enhance customer satisfaction and engagement and allow businesses to stay proactive. The route optimization tool is fully integrated and uses an algorithm that takes into account all important factors including, central hubs, team membership, driver schedules, timing constraints, traffic data and vehicle capacities.

The platform supports automatic sending of customizable text notifications and updates customers throughout the delivery process. This means customers are constantly updated and deliveries are completed faster without requiring the customers to call for an update. Customers can also contact directly with the driver and provide immediate feedback after delivery.

Onfleet can be seamlessly integrated with a variety of other platforms for streamlined operations and supports out-of-the-box connectivity with Zapier. The software can also be connected to other applications such as Google Sheets and Shopify and offers RESTful API if more custom integrations are required. Key metrics monitoring helps businesses keep track of time, performance data and distance, which enables them to accurately compensate drivers. Timely and accurate identification and elimination of bottlenecks enhances efficiency, while comprehensive reports and raw analytics can easily be exported to CSV for further analysis.

Overview of Onfleet Features

  • RESTful API
  • Android and iOS apps
  • Driver management
  • Real-time alerts and ETAs
  • Instant feedback
  • Customizable SMS notifications
  • Comprehensive reports
  • CSV export
  • Route optimization
  • Visual maps
  • Joint management
  • Task linking
  • Shortcodes
  • Mileage tracking
  • Scheduling
  • Vehicle tracking
  • Dispatch management
  • Reporting and analytics
  • Dynamic search
  • Real-time alerts
  • Mobile signature

Onfleet Position In Our Categories

Position of Onfleet in our main categories:

50

Onfleet is one of the top 50 Business Process Management Software products

50

Onfleet is one of the 50
Business Process Management Software products


If you are interested in Onfleet it could also be a good idea to analyze other subcategories of Best Business Process Management Software gathered in our base of SaaS software reviews.

Each company is different, and can need a special Business Process Management Software solution that will be adjusted to their company size, type of clients and staff and even individual industry they deal with. We advise you don't count on finding an ideal solution that is going to be suitable for every company no matter what their history is. It may be a good idea to read a few Onfleet reviews first and even then you should pay attention to what the software is supposed to do for your company and your staff. Do you require a simple and straightforward service with only elementary features? Will you actually use the complex functionalities required by pros and large enterprises? Are there any particular tools that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to locate a trustworthy service that will fit your budget.

How Much Does Onfleet Cost?

Onfleet Pricing Plans:

Onfleet’s SMB and enterprise pricing is based on tasks/month. Here are the details:

  • Basic: $125/month, 700 tasks/month
  • Standard: $300/month, 2,000 tasks/month
  • Premium: $800/month, 6,000 tasks/month
  • Pro: $1,800/month, 15,000 tasks/month
  • Enterprise: By quote, 50,000+ tasks/month

Add-ons

  • Custom local phone number: $25/month
  • Automatic route optimization: $0.09/task
  • Customizable auto SMS notifications: at pre-defined rates

User Satisfaction

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Onfleet reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Onfleet. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

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NEGATIVE SOCIAL MENTIONS

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
  • Spain
  • France
  • Russia
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • TRAINING
  • TICKETS

What are Onfleet pricing details?

Onfleet Pricing Plans:

Onfleet’s SMB and enterprise pricing is based on tasks/month. Here are the details:

  • Basic: $125/month, 700 tasks/month
  • Standard: $300/month, 2,000 tasks/month
  • Premium: $800/month, 6,000 tasks/month
  • Pro: $1,800/month, 15,000 tasks/month
  • Enterprise: By quote, 50,000+ tasks/month

Add-ons

  • Custom local phone number: $25/month
  • Automatic route optimization: $0.09/task
  • Customizable auto SMS notifications: at pre-defined rates

What integrations are available for Onfleet?

Onfleet integrates with the following business systems and applications:

  • RESTful API
  • Zapier
  • Google Focs
  • Magento
  • Shopify
  • WooCommerce
  • Wufoo

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