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Mural Review

Mural
Our score: 9.0 User satisfaction: 91%

What is Mural?

Mural is a collaboration and mind mapping software that lets remote teams brainstorm, design, and plan ideas using visual tools, such as diagrams, sticky notes, flowcharts, and frameworks. Whether you’re a start-up business or an established enterprise, Mural can enhance your collaboration toolkit by allowing designers, managers, and staff to solve problems using an impactful visual method.

With over 100 templates, frameworks, and planning capabilities, Mural helps your team spend more time innovating instead of managing. It uses a digital whiteboard that updates in real-time, so users working on your workspace will always see the latest comments wherever they are and whatever their time zone. They can organize and share their thoughts faster and have a secure and responsive online space to interact.

Moreover, Mural is equipped with sophisticated facilitator tools designed to help you run efficient workshops or training sessions. As a facilitator, you can control the flow of your meetings with tools like session timers, lock content, and permissions. You can also hide and reveal parts of your presentation once you are ready to show them to your meeting participants.

To make collaboration more convenient, Mural integrates with many popular business apps. These include Microsoft Teams, Slack, Dropbox, Asana, Google Drive, and Zapier just to name a few.

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Overview of Mural Benefits

Visual collaboration anywhere

More teams are distributed around the world than ever before. Whether you need to collaborate with people from different time zones or you have several employees working from home, Mural can be an effective tool to bring teams together. With a real-time digital whiteboard, collaborators can remain agile and become more efficient in completing tasks.

Mural’s wide selection of visual tools also aids in brainstorming and review. Unlike on regular documents, you are not limited to adding comments on someone’s ideas when you’re using the digital whiteboard. Your team can engage in visual mind-mapping and add sticky notes, images, links, and videos on the fly. Drag-and-drop features also make it easier for people to share files and provide immediate feedback during meetings.

A safe space to be creative

Mural safeguards your data with state-of-the-art security practices. This means your organization doesn’t need to worry about your data and can share ideas, innovate, and solve problems in a safe online space.

Mural follows CCPA & GDPR compliance and features SOC 2 Type 2 certification and Bring Your Own Key (BYOK) encryption. Other security protocols include a record of every action performed in the system, security audits for all vendors and subprocessors, and disaster recovery and business continuity procedures.

Lead productive meetings and workshops

Mural’s Facilitation Superpowers are features that help businesses produce better results in their workshops, meetings, etc. For example, you can use presentation templates to shorten the time you spend on planning and work on your actual presentation skills. Templates and frameworks are customizable and you can write down your own instructions for your specific topic or purpose.

Aside from templates, Facilitation Superpowers include functions that help participants stay focused during the session. The summon function, for instance, lets you tell others to follow you as you move to different areas of the mural so no one gets lost in the discussion. You can also link your outline to specific sections of the mural for documentation, lock content you don’t want participants to move into, and identify content authors so you can track contributors from different teams, departments, and so on.

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Overview of Mural Features

  • Digital canvass
  • Real-time editing
  • Sketching & annotation tools
  • Presentation tools
  • Project planning
  • Scheduling tools
  • Task management
  • Visual workflow management
  • Templates
  • Reporting & analytics

Mural Position In Our Categories

Since businesses have special business-related wants, it is only reasonable they abstain from getting an all-in-one, “perfect” solution. At any rate, it would be hard to stumble on such a software system even among widely used software solutions. The logical step to undertake would be to list the several important functions that entail careful thought such as major features, costing, technical skill levels of staff, company size, etc. After which, you must perform your research exhaustively. Go over these Mural evaluations and scrutinize each of the software options in your list in detail. Such comprehensive research guarantees you take out unfit software products and buy the one which meets all the benefits your business requires.

Position of Mural in our main categories:

TOP 20

Mural is one of the top 20 Mind Mapping Software products

If you are considering Mural it could also be beneficial to investigate other subcategories of Mind Mapping Software listed in our database of B2B software reviews.

Every business has its own characteristics, and may require a specific Mind Mapping Software solution that will be designed for their business size, type of clients and staff and even specific industry they deal with. It's not wise to count on locating an ideal solution that is going to work for every business no matter what their history is. It may be a good idea to read a few Mural Mind Mapping Software reviews first and even then you should pay attention to what the service is supposed to do for your business and your workers. Do you require a simple and straightforward solution with just essential functions? Will you actually use the complex tools needed by experts and large enterprises? Are there any particular features that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to get a reliable service that will match your budget.

How Much Does Mural Cost?

Mural Pricing Plans:

Free Trial

Starter

$12/month

Plus

$20/month

Enterprise Network

Contact vendor

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What are Mural pricing details?

Mural Pricing Plans:

Free Trial

Starter

$12/month

Plus

$20/month

Enterprise Network

Contact vendor

Mural offers three pricing models:

Starter – $12/membership/month; billed annually

  • Collaboration in a single workspace
  • Unlimited visitors
  • Facilitation Superpowers
  • Library of frameworks & templates
  • Full suite of integrations
  • SOC 2 Type 2 certification
  • Self-serve education resources
  • On-demand customer support: Monday to Friday, 6 AM to 6 PM ET
  • Pay online by credit card

Plus – $20/membership/month; billed annually

  • All the features in the Starter plan
  • Unlimited guests
  • SAML single-sign on (SSO)
  • Priority support
  • Premier education
  • Flexible payment options

Enterprise Network – by quote

  • Enterprise-ready customer experience team
  • Centralized control and insights in customer dashboard
  • Tailored education programs
  • Custom template creation
  • Billing groups
  • Self-serve SSO
  • Enterprise APIs
  • API key management
  • Custom subdomain (extra fee)
  • BYOK (extra fee)
  • Private database instance (extra fee)

 

User Satisfaction

Positive Social Media Mentions 111
Negative Social Media Mentions 6

We are aware that when you decide to purchase a Mind Mapping Software it’s crucial not only to find out how professionals rank it in their reviews, but also to check if the real clients and companies that purchased it are actually satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Mural reviews across a wide array of social media sites. The information is then featured in a simple to digest form indicating how many users had positive and negative experience with Mural. With that information at your disposal you will be prepared to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Mural?

Mural integrates with several popular business software. These include:

  • Dropbox
  • Microsoft Teams
  • JIRA
  • GitHub
  • Slack
  • Google Calendar
  • The Noun Project
  • Google Sheets
  • Microsoft Excel
  • Google Document
  • Microsoft Word
  • OneDrive
  • Google Drive
  • Airtable
  • Asana
  • Azure DevOps
  • Google Forms
  • Trello
  • Typeform
  • Zapier
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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