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Mural Review

Mural
Our score: 9.0 User satisfaction: 91%

What is Mural?

Mural is a collaboration and mind mapping software that lets remote teams brainstorm, design, and plan ideas using visual tools, such as diagrams, sticky notes, flowcharts, and frameworks. Whether you’re a start-up business or an established enterprise, Mural can enhance your collaboration toolkit by allowing designers, managers, and staff to solve problems using an impactful visual method.

With over 100 templates, frameworks, and planning capabilities, Mural helps your team spend more time innovating instead of managing. It uses a digital whiteboard that updates in real-time, so users working on your workspace will always see the latest comments wherever they are and whatever their time zone. They can organize and share their thoughts faster and have a secure and responsive online space to interact.

Moreover, Mural is equipped with sophisticated facilitator tools designed to help you run efficient workshops or training sessions. As a facilitator, you can control the flow of your meetings with tools like session timers, lock content, and permissions. You can also hide and reveal parts of your presentation once you are ready to show them to your meeting participants.

To make collaboration more convenient, Mural integrates with many popular business apps. These include Microsoft Teams, Slack, Dropbox, Asana, Google Drive, and Zapier just to name a few.

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Overview of Mural Benefits

Visual collaboration anywhere

More teams are distributed around the world than ever before. Whether you need to collaborate with people from different time zones or you have several employees working from home, Mural can be an effective tool to bring teams together. With a real-time digital whiteboard, collaborators can remain agile and become more efficient in completing tasks.

Mural’s wide selection of visual tools also aids in brainstorming and review. Unlike on regular documents, you are not limited to adding comments on someone’s ideas when you’re using the digital whiteboard. Your team can engage in visual mind-mapping and add sticky notes, images, links, and videos on the fly. Drag-and-drop features also make it easier for people to share files and provide immediate feedback during meetings.

A safe space to be creative

Mural safeguards your data with state-of-the-art security practices. This means your organization doesn’t need to worry about your data and can share ideas, innovate, and solve problems in a safe online space.

Mural follows CCPA & GDPR compliance and features SOC 2 Type 2 certification and Bring Your Own Key (BYOK) encryption. Other security protocols include a record of every action performed in the system, security audits for all vendors and subprocessors, and disaster recovery and business continuity procedures.

Lead productive meetings and workshops

Mural’s Facilitation Superpowers are features that help businesses produce better results in their workshops, meetings, etc. For example, you can use presentation templates to shorten the time you spend on planning and work on your actual presentation skills. Templates and frameworks are customizable and you can write down your own instructions for your specific topic or purpose.

Aside from templates, Facilitation Superpowers include functions that help participants stay focused during the session. The summon function, for instance, lets you tell others to follow you as you move to different areas of the mural so no one gets lost in the discussion. You can also link your outline to specific sections of the mural for documentation, lock content you don’t want participants to move into, and identify content authors so you can track contributors from different teams, departments, and so on.

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Overview of Mural Features

  • Digital canvass
  • Real-time editing
  • Sketching & annotation tools
  • Presentation tools
  • Project planning
  • Scheduling tools
  • Task management
  • Visual workflow management
  • Templates
  • Reporting & analytics

Mural Position In Our Categories

Knowing that businesses have particular business needs, it is prudent they abstain from paying for a one-size-fits-all, ideal solution. However, it is nearly futile to try to come across such an app even among widely used software solutions. The sensible step to do should be to set down the several chief factors that demand examination such as major features, price plans, technical skill levels of the employees, business size, etc. After which, you should double down on the research systematically. Have a look at some of these Mural reviews and look over the other solutions in your shortlist more closely. Such well-rounded product investigation guarantee you circumvent poorly fit software solutions and subscribe to the one that offers all the function your business requires to realize efficiency.

Position of Mural in our main categories:

TOP 20

Mural is one of the top 20 Mind Mapping Software products

If you are interested in Mural it could also be beneficial to investigate other subcategories of Mind Mapping Software gathered in our database of B2B software reviews.

There are well-liked and widely used systems in each software group. But are they necessarily the best fit for your organization’s special needs? A popular software solution may have thousands of customers, but does it provide what you need? For this reason, do not blindly shell out for popular systems. Read at least a few Mural Mind Mapping Software reviews and mull over the elements that you want in the software such as the fees, main features, available integrations etc. Then, choose a few solutions that fit your requirements. Check out the free trials of these apps, read online opinions, get information from the maker, and do your investigation systematically. This in-depth homework is certain to aid you select the most excellent software platform for your firm’s specific needs.

How Much Does Mural Cost?

Mural Pricing Plans:

Free Trial

Starter

$12/month

Plus

$20/month

Enterprise Network

Contact vendor

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What are Mural pricing details?

Mural Pricing Plans:

Free Trial

Starter

$12/month

Plus

$20/month

Enterprise Network

Contact vendor

Mural offers three pricing models:

Starter – $12/membership/month; billed annually

  • Collaboration in a single workspace
  • Unlimited visitors
  • Facilitation Superpowers
  • Library of frameworks & templates
  • Full suite of integrations
  • SOC 2 Type 2 certification
  • Self-serve education resources
  • On-demand customer support: Monday to Friday, 6 AM to 6 PM ET
  • Pay online by credit card

Plus – $20/membership/month; billed annually

  • All the features in the Starter plan
  • Unlimited guests
  • SAML single-sign on (SSO)
  • Priority support
  • Premier education
  • Flexible payment options

Enterprise Network – by quote

  • Enterprise-ready customer experience team
  • Centralized control and insights in customer dashboard
  • Tailored education programs
  • Custom template creation
  • Billing groups
  • Self-serve SSO
  • Enterprise APIs
  • API key management
  • Custom subdomain (extra fee)
  • BYOK (extra fee)
  • Private database instance (extra fee)

 

User Satisfaction

Positive Social Media Mentions 111
Negative Social Media Mentions 6

We realize that when you make a decision to purchase a Mind Mapping Software it’s crucial not only to see how professionals score it in their reviews, but also to find out if the actual people and companies that purchased these solutions are indeed satisfied with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Mural reviews across a vast array of social media sites. The information is then presented in a simple to understand format showing how many clients had positive and negative experience with Mural. With that information at your disposal you should be ready to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Mural?

Mural integrates with several popular business software. These include:

  • Dropbox
  • Microsoft Teams
  • JIRA
  • GitHub
  • Slack
  • Google Calendar
  • The Noun Project
  • Google Sheets
  • Microsoft Excel
  • Google Document
  • Microsoft Word
  • OneDrive
  • Google Drive
  • Airtable
  • Asana
  • Azure DevOps
  • Google Forms
  • Trello
  • Typeform
  • Zapier
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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