Navvia Review

PROS: Navvia does its best to make sure documentation in processes/requirements/specs remain comprehensive. It also tries to keep them together logically while remaining effective. The tool doesn't entail us to be full-time experts in process documentation. At the same time, it ensures we're able to get things right. It has plenty of examples through templates and organized in such a manner to prevent missing out on essential elements.

CONS: Very little to hate. It'd be nice if their interface functioned a bit a bit quicker.

PROS: We love the comprehensive approach and structure involved in the software process design. Its ITL templates have been really useful. Training as well as customer support has been one of our best experiences. Their response time was quick. Support was excellent. They're expert using the tool and won't slow down to a stop until your problems are solved or you've successfully accomplished training.

CONS: We dislike creating separate profiles for every process. That way, we can build on things such as version control. But then again, this hasn't hindered us from using it.

PROS: Navvia is highly intuitive. It offers awesome assistance in the process of mapping. It also also allows for tech specifications and workflow documentation for dev teams. As a result, it decreased development times. And that's nothing to put down!

CONS: There wasn't one thing that we'd like to change or hate. It's a superb product!

PROS: Everything required for process documentation is made available in Navvia. There aren't any purchase levels consisting or excluding specific functionality. Even with the components there, you have the option to go big or small with data. It's a plus having ServiceNow accelerators since we're currently a ServiceNow shop. Onboarding training appears to be thorough.

CONS: I was hoping they'd have some kind of an Undo button! Even with its thorough onboarding training, there's still plenty to learn. It may appear intimidating at first, but once you get around it, it's like having other tools that you'd frequently use.

PROS: Navvia offers great support. The tool's functionality is unlimited. I make use of this tool for creating Process Maturity Assessment as well as processing documents. There's no other tool like it in the market that does what I want in my job daily. Its ServiceNow-related process Documents are a huge win as we're heavily dependent on it. Having the ability to make custom-processed documents for our processes is a huge plus.

CONS: The one thing I hated with the tool is how users will have to go through a learning curve. Once you get a grip on the tool and you learn your way around it, it's a great thing. The tool's intuitiveness is great, but users may have a hard time keeping up with it. I'm happy with how we no longer need to have a long list of "hate" with the tool. The tool is constantly evolving to assist in the functions and aims of every organization.

PROS: Having process components readily available when you need it most. You're able to get plenty of details in terms of process attributes. These include procedures, outputs, metrics, RACI, policy, goals, and so on. It contains core software aspects in capturing when documenting the process. So when everything is done, the info is all there.

CONS: To be honest, there's nothing much to hate with the tool. Each application has plenty of chances to improve. There are some aspects that I'm hoping Navvia will add in the future. One, being able to import directly from Visio if a process is mapped via BPM Standards. And secondly, an "undo" functionality.

PROS: Navvia contains a pre-made ITIL-compliant process templates. It can be tweaked to suit your the needs of your business rather than starting out from the very beginning. Its subscription comes with training courses that my team found very useful. What's more, the training is free of charge. Since the subscription contains limitless read-only licenses, everyone in our organization ca look into process documentation and make use of training without added cost.

CONS: There's a bit of a learning curve with the design tool. It takes some time to completely understand how it works. Fortunately, its ease of use has dramatically improved since starting the subscription.

PROS: The Navvia team has great knowledge when it comes to IT Service Management. Thanks to them, our processes are now mature. We look forward to teaming with them as we carry out newer processes. Since making a move to ServiceNow several years ago, we've been engaged with Navvia consultatnts in helping us with a CMDB solution. This proved to be a useful tool in understanding our inventory (both software and hardware). We're able to include CI costing tO CMDB, which proved to really helpful for insurance reasons.

CONS: Nothing bad at all. Our experiences with Navvia have all been positive.

PROS: It's essentially a one-stop shop for processes. That also includes procedures and policy aspects. It keeps them all organized for you. So you won't need to. What's not to like about that?

CONS: The tool isn't as inuitive as initially expected. But once you have an idea on what should be done next, it's a good thing. Expect a learning curve. If you're the kind who doesn't use it all the time, then you're back to learning things all over again.

PROS: It's very flexible and self-contained. It fosters a controlled environment that allows for extensive process management. It develops, modifies, and publishes processes according to customized or recommended practice templates. Carrying out maturity assessments via pre-installed or a custom assessment module. It also carries out audits of processes through its auditing tool in determining changes made to the process diagram/s documentation.

CONS: There's nothing much to hate. Its roadmap is on its way in the integration of processes. It also makes room for references for processes along with their components. These include procedures, roles, and others. Having the ability to produce documentation, which purposely serves training materials.

PROS: Its online portal offers my team everything they need for creating physical and logical ITIL business processes. And that's a really great thing! Logical process models are being utilized in managing and organzing business processes. Meanwhile, physical models are used in configuring the ITSM tools as well as business process workspace templates. All positives for my team.

CONS: Its busines process modelling tool is missing functionality in linking business processes automatically. The dev team is in the middle of doing or including such feature to the BPM toolset.