Price

19 (euros)

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VisionFlow REVIEW

Business Process Management Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 7.2

What is VisionFlow?

VisionFlow is a software suite that can be deployed on all fronts: either through the web, cloud or on-premise.  As a help desk software, it can be used for the following:  1) as a general customer support tool to handle incoming questions and requests via chat/email/phone/forms 2) as an internal help desk tool to support your organization internally; and 3) as a product support tool.

The system is easy to use , very flexible and highly configurable. You can get started quickly by using a very simple set-up or make it as advanced as you like.

 

Overview of VisionFlow Benefits

The many VisionFlow benefits are listed below:

  • Cut customer wait time
  • Get a 50 – 100% efficiency improvement
  • Improved agent productivity
  • Improved customer involvement
  • All customer conversations in one place with complete traceability
  • Easily add a customer support/help center to your website
  • Easily add a knowledge base in your customer portal as part of 24/7 support center
  • Track & monitor all customer tickets
  • Improve overall  customer satisfaction

Overview of VisionFlow Features

  • Customer and contact management
  • Email ticketing system
  • Personal dashboard
  • Flexible task and event management
  • Complete traceability with customer and contact logging
  • Sales/marketing calendar with Outlook integration
  • Product/services catalogue
  • File and document management with complete indexing and search
  • Mass email
  • Web forms
  • Sales chat tool for easy web site integration
  • Email integration with templates
  • Flexible workflow and process management
  • Customer project management
  • SLA’s with escalations to make sure service targets and customer retention targets are met
  • Data import and export capabilities
  • Web service API for integration with back end systems
  • Completely web based with mobile app

VisionFlow Position In Our Categories

Position of VisionFlow in our main categories:

200

VisionFlow is one of the top 200 Business Process Management Software products

100

VisionFlow is one of the top 100 Help Desk Software products

200

VisionFlow is one of the top 200
Business Process Management Software products

100

VisionFlow is one of the top 100
Help Desk Software products


If you are interested in VisionFlow it could also be a good idea to check out other subcategories of Best Business Process Management Software collected in our base of SaaS software reviews.

It is important to realize that virtually no software in the Business Process Management Software category is an ideal solution able to match all the goals of various company types, sizes and industries. It may be a good idea to read a few VisionFlow reviews first as some solutions may excel just in a very narrow group of applications or be prepared with a very specific type of industry in mind. Others can work with an idea of being easy and intuitive and as a result lack complex elements welcomed by more experienced users. You can also find solutions that focus on a wide group of users and offer a powerful feature set, however that usually comes at a more expensive cost of such a software. Make sure you're aware of your needs so that you select a service that provides specifically the features you search for.

How Much Does VisionFlow Cost?

VisionFlow Pricing Plans:

7For the Small plan, subscription starts at 19 euros per user per month, which gives access to the base module containing the following core functions: group calendar, issue/case tracking, PM reports and statistics, Search, Users & Permissions.

For Medium, subscribers are entitled to the base module plus the following: project management functions, email ticket system, support center and live support chat. Rate is at 33 euros per user per month.

The Large plan is at 47 euros per user per month. It is equipped with all the functionalities for the Small and Medium subscription packages, plus these additional features: CRM, corporate branding, product/asset inventory and enterprise chat. This is recommended for big organizations who want to maximize their functions.

There is also a Pick & Choose pricing plan where each module or core function is priced individually, and you choose depending on what you need.

 

User Satisfaction

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and VisionFlow reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with VisionFlow. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

4

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
Language Support
  • USA
  • UK
  • Canada
  • Europe
  • Australia
  • China
  • India
  • Japan
  • Latin America
  • Middle-East
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • SaaS
  • On Premise
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are VisionFlow pricing details?

VisionFlow Pricing Plans:

7For the Small plan, subscription starts at 19 euros per user per month, which gives access to the base module containing the following core functions: group calendar, issue/case tracking, PM reports and statistics, Search, Users & Permissions.

For Medium, subscribers are entitled to the base module plus the following: project management functions, email ticket system, support center and live support chat. Rate is at 33 euros per user per month.

The Large plan is at 47 euros per user per month. It is equipped with all the functionalities for the Small and Medium subscription packages, plus these additional features: CRM, corporate branding, product/asset inventory and enterprise chat. This is recommended for big organizations who want to maximize their functions.

There is also a Pick & Choose pricing plan where each module or core function is priced individually, and you choose depending on what you need.

 

What integrations are available for VisionFlow?

There is a VisionFlow mobile app available. Other integrations not specified.

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