VisionFlow Review
What is VisionFlow?
VisionFlow is a software suite that can be deployed on all fronts: either through the web, cloud or on-premise. As a help desk software, it can be used for the following: 1) as a general customer support tool to handle incoming questions and requests via chat/email/phone/forms 2) as an internal help desk tool to support your organization internally; and 3) as a product support tool.
The system is easy to use , very flexible and highly configurable. You can get started quickly by using a very simple set-up or make it as advanced as you like.
Show More
Overview of VisionFlow Benefits
The many VisionFlow benefits are listed below:
- Cut customer wait time
- Get a 50 – 100% efficiency improvement
- Improved agent productivity
- Improved customer involvement
- All customer conversations in one place with complete traceability
- Easily add a customer support/help center to your website
- Easily add a knowledge base in your customer portal as part of 24/7 support center
- Track & monitor all customer tickets
- Improve overall customer satisfaction
Overview of VisionFlow Features
- Customer and contact management
- Email ticketing system
- Personal dashboard
- Flexible task and event management
- Complete traceability with customer and contact logging
- Sales/marketing calendar with Outlook integration
- Product/services catalogue
- File and document management with complete indexing and search
- Mass email
- Web forms
- Sales chat tool for easy web site integration
- Email integration with templates
- Flexible workflow and process management
- Customer project management
- SLA’s with escalations to make sure service targets and customer retention targets are met
- Data import and export capabilities
- Web service API for integration with back end systems
- Completely web based with mobile app
VisionFlow Position In Our Categories
Since businesses have distinct business-related wants, it is practical that they steer clear of getting an all-in-one, ”best” solution. At any rate, it would be hard to discover such an app even among well-known software solutions. The rational thing to undertake would be to take note of the various essential aspects which merit examination including critical features, packages, technical skill competence of staff, company size, etc. After which, you must do your research through and through. Have a look at some VisionFlow evaluations and explore each of the software products in your shortlist more closely. Such detailed product research guarantee you circumvent unsuitable software solutions and buy the one that delivers all the features your business requires in growing the business.
Position of VisionFlow in our main categories:
TOP
500
VisionFlow is one of the top 500 Business Process Management Software products
TOP
200
VisionFlow is one of the 200 Help Desk Software products
If you are considering VisionFlow it may also be beneficial to investigate other subcategories of Business Process Management Software listed in our base of B2B software reviews.
It's essential to keep in mind that almost no service in the Business Process Management Software category is an ideal solution able to fulfill all the needs of various business types, sizes and industries. It may be a good idea to read a few VisionFlow Business Process Management Software reviews first as some software may dominate exclusively in a very small set of applications or be designed with a really specific type of industry in mind. Others might operate with an idea of being simple and intuitive and as a result lack advanced functionalities welcomed by more experienced users. There are also apps that focus on a large group of users and offer a powerful feature set, however that usually comes at a more expensive cost of such a service. Make sure you're aware of your requirements so that you select a solution that provides specifically the features you look for.
How Much Does VisionFlow Cost?
VisionFlow Pricing Plans:
Free Trial
Small
19 euros user/month
Medium
33 euros user/month
Large
47 euros user/month
Pick & Choose
By quote
What are VisionFlow pricing details?
VisionFlow Pricing Plans:
Free Trial
Small
19 euros user/month
Medium
33 euros user/month
Large
47 euros user/month
Pick & Choose
By quote
7For the Small plan, subscription starts at 19 euros per user per month, which gives access to the base module containing the following core functions: group calendar, issue/case tracking, PM reports and statistics, Search, Users & Permissions.
For Medium, subscribers are entitled to the base module plus the following: project management functions, email ticket system, support center and live support chat. Rate is at 33 euros per user per month.
The Large plan is at 47 euros per user per month. It is equipped with all the functionalities for the Small and Medium subscription packages, plus these additional features: CRM, corporate branding, product/asset inventory and enterprise chat. This is recommended for big organizations who want to maximize their functions.
There is also a Pick & Choose pricing plan where each module or core function is priced individually, and you choose depending on what you need.
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We know that when you make a decision to get a Business Process Management Software it’s vital not only to find out how experts rank it in their reviews, but also to find out whether the real people and businesses that bought it are genuinely happy with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and VisionFlow reviews across a vast array of social media sites. The data is then displayed in a simple to digest format indicating how many clients had positive and negative experience with VisionFlow. With that information at your disposal you should be ready to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for VisionFlow?
There is a VisionFlow mobile app available. Other integrations not specified.
VisionFlow
is waiting for
your first review.
Write your own review of this product
ADD A REVIEWMore reviews from 0 actual users:
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
Sign in with LinkedIn
Why we require LinkedIn?
- Show the community that you're an actual user.
- We will only show your name and profile image in your review.
- You can still post your review anonymously.
OR
Sign in with company emailSign in with company email
Popular VisionFlow Alternatives
Top Competitors To VisionFlow By Price
Product name:
Price:
Trending Business Process Management Software Reviews
VisionFlow Comparisons
Product name:
Page last modified
Why is FinancesOnline free?