Needles Review

PROS: Helpful for managing the deadline for each of our clients. It puts such details in a separate but neat manner. We can also apply macros for easily calculating all the deadlines.

CONS: Needles is a likable platform. I think it completely has no cons or problems.

PROS: What makes Needles super amazing is its simplicity and ease of use. You won’t experience any problem merging existing files in the platform into MS Word.

CONS: Needles can be so confusing in some instances. There are some problems that I’ve noticed with its UI.

PROS: Needles platform is a complete CRM for law firms. It has almost all the features we need such as a highly secured local database. It also allows flexible personalization to make the tool suit our business well.

CONS: All features in the tool are useful, but adding more functions and options can make Needles even better. Improving its personalization settings would be wonderful too. I also wish that the Needles package comes at lower rice rates.

PROS: The tool features convenient fields that are arranged together into tabs or sections. This makes it easier for us to store important info for all our cases.

CONS: We experience some problems when searching for names that are encoded improperly. This is specific to entries that have space after the comma between the surname and the first name. The tool also requires each admin to have some classifications before they can do any tweak on the platform.

PROS: Needles is a reliable database that helps in keeping you updated or informed with all documents and schedules; as long as you’d encode all details properly according to the procedures. The first time I’ve used the platform, I’ve instantly found that Needles is a fitting tool according to my needs and preferences. It is helpful for monitoring and tracking everything that is needed in our company. Also, it comes with powerful and efficient reporting features that let us make our own reports instantly. This has made our old platform completely obsolete for contact management, scheduling and document handling today.

CONS: There are troublesome problems that I’ve encountered in Needles, but I’m greatly bothered with some limitations in making user changes in the tool. One being the inability to intuitively align the tabs in the UI after inputting some info. This makes some pages look odd, and pushes us to spend some minutes aligning the tabs. I wish this problem would be solved in the next updates.

PROS: Needles is surely an extraordinary tool for our law practice office. It helps us in sorting a lot of things out, as well as in monitoring different tasks.

CONS: Arranging or organizing files on the platform takes a significant time. It is easy to do, but I hope it could be faster.

PROS: It is efficient and easy to search any necessary info in Needles, especially that it allows you to personalize case classifications. It also lets you generate reports in CSV or excel formats, which is perfect for distributing reports through a series of emails.

CONS: It is important to purchase the right license deal of Needles according to your needs. The problem is when you eventually need to handle more people than what your license allows. This pushes you to set aside a person or a few.

PROS: Needles has a useful checklist that helps me stay on track with case deadlines. This type of reminder feature helps me avoid missing important appointments or duties.

CONS: Needles is hard to browse and use at the beginning. Thankfully, they offer useful training sessions for new users.

PROS: Our firm handles a lot of cases, which translates to us managing tons of documents and information. This makes it hard for us to immediately retrieve needed information, especially when we need a specific detail on demand for a client. Needles has made things easier because of its neat and simple interface. Its database stores and manages all or essential information, and we can efficiently retrieve any of it by simply typing-in a client’s surname.

CONS: I dislike the notification alert audio when I receive a message, thus I hope I can toggle it off. This is not a big issue for me, though. Moreover, I find Needles somehow expensive, but its features and functions justify the price. This tool is a perfect choice for our small firm that handles many cases.

PROS: Needles is very helpful for managing cases since it lets us create and find important details easily. We can also put the tasks that we need to complete in a list, then tag each of them with the right schedule or deadline. As a result, our processes and services have become smoother and more efficient.

CONS: The onboarding team has provided us with bad service. They didn’t fully explain all the functionalities of Needles. In fact, I’ve only learned most of the vital functions of Needles through online guides and tutorials.

PROS: It has a checklist feature that helps in simplifying our daily operations. We can create a checklist of tasks at the start of each day, so we can conveniently follow it along.

CONS: It is easy to commit mistakes when working on Needles. Say, I often put medical specials on an incorrect client, thus I need to put extra focus while doing such a task.

PROS: Needles has tons of great features. However, I like its record request section the most.

CONS: It is somehow difficult to search for names on the platform. You should spell a name without any mistake to find it.