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Oaky Review

Oaky
Our score: 8.0 User satisfaction: 96%

What is Oaky?

Oaky is an easy-to-use and personalized hotel upselling software for hotels and hotel chains to maximize profits, automate processes, and enhance guest experiences. It optimizes upselling initiatives and results throughout the guest journey. 

You can reach out and promote upsell deals, services, upgrades, and add-ons to guests before and during their stay through automated emails, texts, or chats. Oaky lets you create upsell deals that reflect your hotel’s branding using multi-language templates and publish them on a customizable guest landing page. 

The hotel upselling app also allows data-driven guest segmentation, convenient deal availability handling, and dynamic room upgrade pricing. You can show personalized upsell offers with accurate and competitive prices to the right guests at the right times. 

Plus, the upselling operations of various properties in hotel chains or groups can be managed in one centralized dashboard. Oaky integrates with your existing PMS, CRM, hotel operations, guest communication, channel management, and revenue management systems as well.

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Overview of Oaky Benefits

Improved Conversion & Revenue

You can enhance upselling conversions and profits by providing your hotel guests with personalized and memorable experiences. Oaky allows you to group guests into different segments and send them targeted deals based on their personal, reservation, and stay data. This includes profile information, booking channel, room type, stay duration and history, and check-in and check-out days and times.

For instance, you can offer special deals, services, upgrades, or add-ons to business travelers, leisure guests. families, and couples. Guests can also view and book only those relevant deals that are available on the specific days or times they’re staying in the hotel. 

Omnichannel Guest Communication 

Oaky permits you to engage with guests using various channels throughout their journey.  You can deliver automated and personalized texts or emails to guests at their most convenient time before their arrival or during their stay. You’ll enable them to submit information or access and request deals via their smartphones without going to the front desk or calling a receptionist.

The hotel upselling app comes with a library of templates pre-filled with translated content. These templates can be used to design creative and effective messages that are aligned with your hotel brand’s tone of voice and visual style.  You’ll talk and upsell to guests around the world in their own languages. 

Streamlined Operations

Built with automation and integration features, Oaky reduces the burden of manual and repetitive work on hoteliers and their teams. You’ll execute various hotel processes and tasks with fewer mistakes and miscommunications.

Two-way integration with hotel PMS systems allows users to instantly provide guests with upsell offers tailored to their needs and receive requests and notifications for deals and upgrades. Oaky connects with OTA Insight too. Users can set and adjust room upgrade rates based on real-time market, pricing, and inventory data in an efficient, accurate, and competitive manner. 

Upsell Performance Reporting

Oaky generates granular reports for analyzing and improving the upsell performance of individual hotels or hotel chains. You can check how revenue is distributed across deals, services, upgrades, and add-ons and identify which specific offers produce higher profits. You’ll also track key statistics about your hotel’s upsell conversion funnel. 

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Overview of Oaky Features

  • Guest Segmentation
  • Pre-Arivall & In-Stay Upselling
  • Room Upgrade Pricing
  • Deal Availability Management
  • Automations
  • Integrations
  • Email & Text Messaging
  • AI Chatbot
  • Pre-Translated Templates
  • Branded Landing Page
  • Hotel Chain Management
  • Conversion & Revenue Reports

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Oaky Position In Our Categories

Keeping in mind companies have distinct business-related wants, it is sensible they avoid going for an all-encompassing, “perfect” software system. At any rate, it would be futile to stumble on such an app even among widely used software products. The right thing to undertake would be to write the varied important aspects which need investigation such as critical features, costing, skill competence of staff members, business size, etc. Thereafter, you should double down on your research thoroughly. Have a look at these Oaky review articles and look into the other software systems in your shortlist in detail. Such comprehensive product investigation makes sure you stay away from poorly fit software solutions and select the system which provides all the tools your business requires in growing the business.

Position of Oaky in our main categories:

TOP 100

Oaky is one of the top 100 Hotel Management Software products

If you are interested in Oaky it may also be beneficial to examine other subcategories of Hotel Management Software listed in our database of B2B software reviews.

It's important to keep in mind that almost no software in the Hotel Management Software category is going to be a perfect solution able to meet all the requirements of various company types, sizes and industries. It may be a good idea to read a few Oaky Hotel Management Software reviews first as some solutions may dominate just in a really small group of applications or be prepared with a really specific type of industry in mind. Others might work with an intention of being easy and intuitive and consequently lack complicated features desired by more experienced users. You can also come across solutions that support a large group of customers and give you a complex feature base, however this in most cases comes at a more significant price of such a software. Ensure you're aware of your requirements so that you get a solution that provides specifically the functionalities you search for.

How Much Does Oaky Cost?

Oaky Pricing Plans:

Free Trial

Oaky

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What are Oaky pricing details?

Oaky Pricing Plans:

Free Trial

Oaky

Contact vendor

Oaky doesn’t charge an enterprise pricing plan fee. You only need to pay a commission based on the amount of incremental revenue you earn from upsells each month.

Your average monthly incremental revenue is calculated depending on your hotel’s star rating, number of room bookings, and occupancy rate. The plan includes the following capabilities and benefits:

  • Branded guest landing page
  • Guest segmentation
  • Hotel chain dashboard
  • Inventory management
  • Ancillary services upselling
  • Dynamic room upgrade pricing
  • Multiple languages
  • Deal library
  • Pre-arrival & In-stay guest communication
  • Email & text messaging
  • Live Chat
  • Chatbot
  • Revenue reports
  • PMS, CRM, OTA, and channel manager integrations
  • Knowledge base
  • Online support
  • Training & consulation

User Satisfaction

Positive Social Media Mentions 4
Negative Social Media Mentions 0

We know that when you make a decision to buy a Hotel Management Software it’s vital not only to see how professionals score it in their reviews, but also to check if the actual clients and enterprises that use it are indeed satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Oaky reviews across a broad range of social media sites. The data is then presented in an easy to digest form revealing how many customers had positive and negative experience with Oaky. With that information at your disposal you should be prepared to make an informed purchasing decision that you won’t regret.

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Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Chinese
  • German
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish
  • Arabic

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Oaky?

Oaky integrates with:

  • OTA Insight
  • NextGuest
  • Cendyn
  • Duetto
  • InforHMS
  • Protel
  • Guestline
  • Nitesoft
  • Bookzo
  • Oracle Opera
  • Oracle Opera Cloud
  • Amadeus IDPMS
  • StayNTouch
  • Mews
  • Brilliant
  • Morphee
  • Thais-Soft
  • Topsys
  • Lodgegate
  • Fidele Suite B
  • VHP Sindata
  • Cloudbeds
  • Sihot
  • Apaleo
  • Itesso
  • Host
  • HotelCube
  • Dingus
  • Cubilis
  • SiteMinder
  • D-EDGE
  • STAAH
  • Hotelkit
  • HiJiffy
  • Quicktext
  • ReviewPro
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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