Oaky Review
What is Oaky?
Oaky is an easy-to-use and personalized hotel upselling software for hotels and hotel chains to maximize profits, automate processes, and enhance guest experiences. It optimizes upselling initiatives and results throughout the guest journey.
You can reach out and promote upsell deals, services, upgrades, and add-ons to guests before and during their stay through automated emails, texts, or chats. Oaky lets you create upsell deals that reflect your hotel’s branding using multi-language templates and publish them on a customizable guest landing page.
The hotel upselling app also allows data-driven guest segmentation, convenient deal availability handling, and dynamic room upgrade pricing. You can show personalized upsell offers with accurate and competitive prices to the right guests at the right times.
Plus, the upselling operations of various properties in hotel chains or groups can be managed in one centralized dashboard. Oaky integrates with your existing PMS, CRM, hotel operations, guest communication, channel management, and revenue management systems as well.
Show MoreOverview of Oaky Benefits
Improved Conversion & Revenue
You can enhance upselling conversions and profits by providing your hotel guests with personalized and memorable experiences. Oaky allows you to group guests into different segments and send them targeted deals based on their personal, reservation, and stay data. This includes profile information, booking channel, room type, stay duration and history, and check-in and check-out days and times.
For instance, you can offer special deals, services, upgrades, or add-ons to business travelers, leisure guests. families, and couples. Guests can also view and book only those relevant deals that are available on the specific days or times they’re staying in the hotel.
Omnichannel Guest Communication
Oaky permits you to engage with guests using various channels throughout their journey. You can deliver automated and personalized texts or emails to guests at their most convenient time before their arrival or during their stay. You’ll enable them to submit information or access and request deals via their smartphones without going to the front desk or calling a receptionist.
The hotel upselling app comes with a library of templates pre-filled with translated content. These templates can be used to design creative and effective messages that are aligned with your hotel brand’s tone of voice and visual style. You’ll talk and upsell to guests around the world in their own languages.
Streamlined Operations
Built with automation and integration features, Oaky reduces the burden of manual and repetitive work on hoteliers and their teams. You’ll execute various hotel processes and tasks with fewer mistakes and miscommunications.
Two-way integration with hotel PMS systems allows users to instantly provide guests with upsell offers tailored to their needs and receive requests and notifications for deals and upgrades. Oaky connects with OTA Insight too. Users can set and adjust room upgrade rates based on real-time market, pricing, and inventory data in an efficient, accurate, and competitive manner.
Upsell Performance Reporting
Oaky generates granular reports for analyzing and improving the upsell performance of individual hotels or hotel chains. You can check how revenue is distributed across deals, services, upgrades, and add-ons and identify which specific offers produce higher profits. You’ll also track key statistics about your hotel’s upsell conversion funnel.
Show MoreOverview of Oaky Features
- Guest Segmentation
- Pre-Arivall & In-Stay Upselling
- Room Upgrade Pricing
- Deal Availability Management
- Automations
- Integrations
- Email & Text Messaging
- AI Chatbot
- Pre-Translated Templates
- Branded Landing Page
- Hotel Chain Management
- Conversion & Revenue Reports
Awards & Quality Certificates
Oaky Position In Our Categories
Knowing that companies have distinct business requirements, it is only prudent that they avoid deciding on an all-encompassing, ideal business application. Needless to say, it is hard to discover such an app even among popular software solutions. The right thing to undertake can be to write down the various key factors which necessitate deliberation such as essential features, price terms, technical skill ability of the employees, organizational size, etc. Thereafter, you should conduct your product research exhaustively. Browse through some Oaky analyses and explore each of the software products in your list in detail. Such comprehensive research ascertain you drop mismatched applications and select the one that has all the aspects your company requires.
Position of Oaky in our main categories:
TOP
100
Oaky is one of the top 100 Hotel Management Software products
If you are interested in Oaky it may also be a good idea to examine other subcategories of Hotel Management Software gathered in our database of SaaS software reviews.
Every enterprise is different, and might need a specific Hotel Management Software solution that will be adjusted to their business size, type of customers and employees and even particular niche they deal with. You should not count on getting a perfect services that is going to work for each company no matter what their history is. It may be a good idea to read a few Oaky Hotel Management Software reviews first and even then you should keep in mind what the service is supposed to do for your business and your staff. Do you need an easy and intuitive solution with just elementary features? Will you actually make use of the advanced functionalities required by experts and big enterprises? Are there any specific features that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to locate a reliable app that will match your budget.
How Much Does Oaky Cost?
Oaky Pricing Plans:
Free Trial
Oaky
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What are Oaky pricing details?
Oaky Pricing Plans:
Free Trial
Oaky
Contact vendor
Oaky doesn’t charge an enterprise pricing plan fee. You only need to pay a commission based on the amount of incremental revenue you earn from upsells each month.
Your average monthly incremental revenue is calculated depending on your hotel’s star rating, number of room bookings, and occupancy rate. The plan includes the following capabilities and benefits:
- Branded guest landing page
- Guest segmentation
- Hotel chain dashboard
- Inventory management
- Ancillary services upselling
- Dynamic room upgrade pricing
- Multiple languages
- Deal library
- Pre-arrival & In-stay guest communication
- Email & text messaging
- Live Chat
- Chatbot
- Revenue reports
- PMS, CRM, OTA, and channel manager integrations
- Knowledge base
- Online support
- Training & consulation
User Satisfaction
Positive Social Media Mentions
4
Negative Social Media Mentions
0
We know that when you decide to buy a Hotel Management Software it’s vital not only to see how experts score it in their reviews, but also to find out if the actual people and companies that purchased it are actually happy with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Oaky reviews across a vast range of social media sites. The data is then displayed in an easy to understand format revealing how many users had positive and negative experience with Oaky. With that information available you will be prepared to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Chinese
- German
- Japanese
- Spanish
- French
- Russian
- Italian
- Dutch
- Portugese
- Polish
- Turkish
- Swedish
- Arabic
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Oaky?
Oaky integrates with:
- OTA Insight
- NextGuest
- Cendyn
- Duetto
- InforHMS
- Protel
- Guestline
- Nitesoft
- Bookzo
- Oracle Opera
- Oracle Opera Cloud
- Amadeus IDPMS
- StayNTouch
- Mews
- Brilliant
- Morphee
- Thais-Soft
- Topsys
- Lodgegate
- Fidele Suite B
- VHP Sindata
- Cloudbeds
- Sihot
- Apaleo
- Itesso
- Host
- HotelCube
- Dingus
- Cubilis
- SiteMinder
- D-EDGE
- STAAH
- Hotelkit
- HiJiffy
- Quicktext
- ReviewPro
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