Oaky Review
What is Oaky?
Oaky is an easy-to-use and personalized hotel upselling software for hotels and hotel chains to maximize profits, automate processes, and enhance guest experiences. It optimizes upselling initiatives and results throughout the guest journey.
In 2025, Oaky joined Plusgrade, the global leader in ancillary revenue solutions. Together, they help hotels maximize revenue potential and create more memorable guest experiences.
You can reach out and promote upsell deals, services, upgrades, and add-ons to guests before and during their stay through automated emails, texts, or chats. Oaky lets you create upsell deals that reflect your hotel’s branding using multi-language templates and publish them on a customizable guest landing page.
The hotel upselling app also allows data-driven guest segmentation, convenient deal availability handling, and dynamic room upgrade pricing. You can show personalized upsell offers with accurate and competitive prices to the right guests at the right times.
Plus, the upselling operations of various properties in hotel chains or groups can be managed in one centralized dashboard. Oaky integrates with your existing PMS, CRM, hotel operations, guest communication, channel management, and revenue management systems as well.
Show MoreOverview of Oaky Benefits
Improved Conversion & Revenue
You can enhance upselling conversions and profits by providing your hotel guests with personalized and memorable experiences. Oaky allows you to group guests into different segments and send them targeted deals based on their personal, reservation, and stay data. This includes profile information, booking channel, room type, stay duration and history, and check-in and check-out days and times.
For instance, you can offer special deals, services, upgrades, or add-ons to business travelers, leisure guests. families, and couples. Guests can also view and book only those relevant deals that are available on the specific days or times they’re staying in the hotel.
Omnichannel Guest Communication
Oaky permits you to engage with guests using various channels throughout their journey. You can deliver automated and personalized texts or emails to guests at their most convenient time before their arrival or during their stay. You’ll enable them to submit information or access and request deals via their smartphones without going to the front desk or calling a receptionist.
The hotel upselling app comes with a library of templates pre-filled with translated content. These templates can be used to design creative and effective messages that are aligned with your hotel brand’s tone of voice and visual style. You’ll talk and upsell to guests around the world in their own languages.
Streamlined Operations
Built with automation and integration features, Oaky reduces the burden of manual and repetitive work on hoteliers and their teams. You’ll execute various hotel processes and tasks with fewer mistakes and miscommunications.
Two-way integration with hotel PMS systems allows users to instantly provide guests with upsell offers tailored to their needs and receive requests and notifications for deals and upgrades. Oaky connects with OTA Insight too. Users can set and adjust room upgrade rates based on real-time market, pricing, and inventory data in an efficient, accurate, and competitive manner.
Upsell Performance Reporting
Oaky generates granular reports for analyzing and improving the upsell performance of individual hotels or hotel chains. You can check how revenue is distributed across deals, services, upgrades, and add-ons and identify which specific offers produce higher profits. You’ll also track key statistics about your hotel’s upsell conversion funnel.
Show MoreOverview of Oaky Features
- Guest Segmentation
- Pre-Arivall & In-Stay Upselling
- Room Upgrade Pricing
- Deal Availability Management
- Automations
- Integrations
- Email & Text Messaging
- AI Chatbot
- Pre-Translated Templates
- Branded Landing Page
- Hotel Chain Management
- Conversion & Revenue Reports
Awards & Quality Certificates
Oaky Position In Our Categories
Knowing that companies have special business demands, it is only practical they abstain from buying a one-size-fits-all, ”best” software. Regardless, it is futile to try to discover such an app even among sought-after software systems. The rational thing to do can be to write the numerous vital functions which call for a consideration such as important features, budget, skill levels of staff members, company size, etc. After which, you must perform your product research thoroughly. Have a look at some of these Oaky evaluations and explore the other applications in your shortlist in detail. Such all-encompassing product investigation makes sure you avoid mismatched applications and subscribe to the one that delivers all the aspects your business requires in sustaining growth.
Position of Oaky in our main categories:
TOP
100
Oaky is one of the top 100 Hotel Management Software products
If you are considering Oaky it might also be sensible to examine other subcategories of Hotel Management Software listed in our database of SaaS software reviews.
Enterprises have unique needs and requirements and no software platform can be ideal in such a scenario. It is futile to try to find a perfect off-the-shelf software system that fulfills all your business requirements. The wise thing to do would be to customize the application for your specific needs, employee skill levels, budget, and other factors. For these reasons, do not hurry and subscribe to well-publicized popular solutions. Though these may be widely used, they may not be the perfect fit for your specific requirements. Do your research, look into each short-listed platform in detail, read a few Oaky Hotel Management Software reviews, speak to the vendor for clarifications, and finally settle for the app that provides what you want.
How Much Does Oaky Cost?
Oaky Pricing Plans:
Free Trial
Oaky
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What are Oaky pricing details?
Oaky Pricing Plans:
Free Trial
Oaky
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Oaky doesn’t charge an enterprise pricing plan fee. You only need to pay a commission based on the amount of incremental revenue you earn from upsells each month.
Your average monthly incremental revenue is calculated depending on your hotel’s star rating, number of room bookings, and occupancy rate. The plan includes the following capabilities and benefits:
- Branded guest landing page
- Guest segmentation
- Hotel chain dashboard
- Inventory management
- Ancillary services upselling
- Dynamic room upgrade pricing
- Multiple languages
- Deal library
- Pre-arrival & In-stay guest communication
- Email & text messaging
- Live Chat
- Chatbot
- Revenue reports
- PMS, CRM, OTA, and channel manager integrations
- Knowledge base
- Online support
- Training & consulation
User Satisfaction
Positive Social Media Mentions
4
Negative Social Media Mentions
0
We realize that when you decide to purchase a Hotel Management Software it’s crucial not only to learn how experts evaluate it in their reviews, but also to find out whether the real users and companies that bought it are genuinely content with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Oaky reviews across a wide range of social media sites. The data is then featured in an easy to digest format indicating how many clients had positive and negative experience with Oaky. With that information at your disposal you should be equipped to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Chinese
- German
- Japanese
- Spanish
- French
- Russian
- Italian
- Dutch
- Portugese
- Polish
- Turkish
- Swedish
- Arabic
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Oaky?
Oaky integrates with:
- OTA Insight
- NextGuest
- Cendyn
- Duetto
- InforHMS
- Protel
- Guestline
- Nitesoft
- Bookzo
- Oracle Opera
- Oracle Opera Cloud
- Amadeus IDPMS
- StayNTouch
- Mews
- Brilliant
- Morphee
- Thais-Soft
- Topsys
- Lodgegate
- Fidele Suite B
- VHP Sindata
- Cloudbeds
- Sihot
- Apaleo
- Itesso
- Host
- HotelCube
- Dingus
- Cubilis
- SiteMinder
- D-EDGE
- STAAH
- Hotelkit
- HiJiffy
- Quicktext
- ReviewPro
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