Panviva Review
What is Panviva?
Panviva is a content and knowledge management system that simplifies the organization and dissemination of critical business information. It helps you turn complex documents into bite-sized information for the quick understanding of customer service representatives. With easy-to-digest data within their reach, support teams can instantly provide answers to customers’ questions, thus cutting down call and response times.
Panviva also aids you in populating your knowledge base. The process is non-technical because of its WYSIWYG authoring environment to allow your less technology-savvy employees to author help articles and publish them in one-click.
Additionally, in case you have new members on your content and knowledge management team, you can direct them to the Panviva university for training. This minimizes your training costs and gets recent hires up to speed rapidly.
Show MoreOverview of Panviva Benefits
Optimized Support Display
Panviva has a user interface that has a non-obtrusive design. Because of this, it is able to provide you with comprehensive guidance through business processes instead of offering assistance via the occasional pop-ups.
Context-Sensitive Search
With Panviva, users always get the most relevant search results. The solution’s context-sensitive search technology enables this as it finely sorts data to provide only the best information.
Quick Onboarding
Panviva is an economical solution, not just when it comes to acquisition costs, but in implementation and training as well. Its intuitive design lets new users become familiar with its tools and features rapidly so they become productive in a shorter span of time.
Visual Content Authoring
A solution that requires technical expertise can cost you more in labor and training. But with Panviva, you can abstract that expense from your budget as it has a non-technical content authoring system. Instead, it has a built-in WYSIWYG creation and editing environment that even new users can navigate with ease.
High User Engagement
For your content managers to know whether or not their articles help their fellow employees, it is important to have an avenue for feedback. Panviva streamlines that process for them with its integrated social engagement tools. It allows readers to rate content and leave comments in pages to let the knowledge curators know whether they are satisfied with the help information and what content creators can do to improve them.
Show MoreOverview of Panviva Features
- Information Collection
- Information Capture
- Content Review & Approval
- Context-Sensitive Links
- Real-Time Document Publishing
- User-Role Content Personalization
- Multi-Language Display
- Content Usage Tracking
- Common Search Terms Identification
- Content Rating
- Feedback
Panviva Position In Our Categories
Keeping in mind businesses have unique business-related needs, it is reasonable that they abstain from paying for a one-size-fits-all, “perfect” business application. However, it would be difficult to try to find such a software system even among widely used software solutions. The logical thing to undertake would be to shortlist the various chief factors which merit examination like important features, budget, technical skill levels of staff, business size, etc. Then, you should do the product research through and through. Browse through some of these Panviva review articles and look into each of the software products in your list in detail. Such comprehensive research can make sure you keep away from poorly fit apps and choose the one that includes all the tools your business requires to realize efficiency.
Position of Panviva in our main categories:
TOP
50
Panviva is one of the top 50 Knowledge Management Software products
If you are interested in Panviva it might also be sensible to check out other subcategories of Knowledge Management Software collected in our base of B2B software reviews.
It is essential to realize that hardly any service in the Knowledge Management Software category is an ideal solution that can match all the needs of different business types, sizes and industries. It may be a good idea to read a few Panviva Knowledge Management Software reviews first as some solutions can dominate only in a really small group of applications or be prepared with a very specific type of industry in mind. Others may function with an intention of being simple and intuitive and as a result lack complicated functions desired by more experienced users. There are also software that support a wide group of customers and give you a rich feature toolbox, but this frequently comes at a higher price of such a service. Be certain that you're aware of your requirements so that you purchase a service that offers specifically the elements you look for.
How Much Does Panviva Cost?
Panviva Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Panviva pricing details?
Panviva Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Panviva is a content and knowledge management platform that provides instant answers for the immediate resolution of customer queries. If you wish to advance your knowledge capture and dissemination with this solution, you can request custom enterprise pricing by phone, email, or web form.
User Satisfaction
Positive Social Media Mentions
120
Negative Social Media Mentions
0
We realize that when you make a decision to buy a Knowledge Management Software it’s vital not only to learn how experts rank it in their reviews, but also to check if the real clients and businesses that purchased this software are genuinely happy with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Panviva reviews across a vast array of social media sites. The data is then featured in an easy to understand form showing how many people had positive and negative experience with Panviva. With that information at hand you should be ready to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Panviva?
Panviva has pre-made connectors that allow you to seamlessly integrate it with other solutions such as the following:
- Microsoft SharePoint
- Documentuum
- HL7
- CMIS
- Microsoft Dynamics CRM
- Salesforce
- Zendesk
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