Panviva is a content and knowledge management system that simplifies the organization and dissemination of critical business information. It helps you turn complex documents into bite-sized information for the quick understanding of customer service representatives. With easy-to-digest data within their reach, support teams can instantly provide answers to customers’ questions, thus cutting down call and response times.
Panviva also aids you in populating your knowledge base. The process is non-technical because of its WYSIWYG authoring environment to allow your less technology-savvy employees to author help articles and publish them in one-click.
Additionally, in case you have new members on your content and knowledge management team, you can direct them to the Panviva university for training. This minimizes your training costs and gets recent hires up to speed rapidly.
Show MoreOptimized Support Display
Panviva has a user interface that has a non-obtrusive design. Because of this, it is able to provide you with comprehensive guidance through business processes instead of offering assistance via the occasional pop-ups.
Context-Sensitive Search
With Panviva, users always get the most relevant search results. The solution’s context-sensitive search technology enables this as it finely sorts data to provide only the best information.
Quick Onboarding
Panviva is an economical solution, not just when it comes to acquisition costs, but in implementation and training as well. Its intuitive design lets new users become familiar with its tools and features rapidly so they become productive in a shorter span of time.
Visual Content Authoring
A solution that requires technical expertise can cost you more in labor and training. But with Panviva, you can abstract that expense from your budget as it has a non-technical content authoring system. Instead, it has a built-in WYSIWYG creation and editing environment that even new users can navigate with ease.
High User Engagement
For your content managers to know whether or not their articles help their fellow employees, it is important to have an avenue for feedback. Panviva streamlines that process for them with its integrated social engagement tools. It allows readers to rate content and leave comments in pages to let the knowledge curators know whether they are satisfied with the help information and what content creators can do to improve them.
Show MoreKnowing that companies have their own business-related demands, it is only prudent that they steer clear of choosing an all-encompassing, ”best” business application. Nonetheless, it is hard to find such an app even among well-known software products. The sensible thing to do would be to list the varied important aspects that demand research including crucial features, costing, skill aptitude of staff members, business size, etc. After which, you should do your research systematically. Browse over some Panviva evaluations and explore each of the applications in your list in detail. Such all-encompassing product investigation ensure you avoid ill-fitting apps and buy the one that provides all the tools your business requires.
Position of Panviva in our main categories:
Panviva is one of the top 50 Knowledge Management Software products
If you are considering Panviva it may also be beneficial to examine other subcategories of Knowledge Management Software gathered in our database of B2B software reviews.
Enterprises have different wants and requirements and no software platform can be ideal in such a scenario. It is pointless to try to find an ideal off-the-shelf software app that meets all your business needs. The smart thing to do would be to modify the system for your unique requirements, staff member skill levels, budget, and other aspects. For these reasons, do not hasten and pay for well-publicized popular solutions. Though these may be widely used, they may not be the ideal fit for your unique requirements. Do your groundwork, check out each short-listed system in detail, read a few Panviva Knowledge Management Software reviews, speak to the seller for clarifications, and finally select the app that offers what you require.
Panviva Pricing Plans:
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Panviva Pricing Plans:
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Panviva is a content and knowledge management platform that provides instant answers for the immediate resolution of customer queries. If you wish to advance your knowledge capture and dissemination with this solution, you can request custom enterprise pricing by phone, email, or web form.
We realize that when you decide to get a Knowledge Management Software it’s crucial not only to find out how experts score it in their reviews, but also to check if the real users and enterprises that purchased it are genuinely satisfied with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Panviva reviews across a wide range of social media sites. The information is then featured in an easy to digest form indicating how many clients had positive and negative experience with Panviva. With that information at your disposal you will be equipped to make an informed purchasing decision that you won’t regret.
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Panviva has pre-made connectors that allow you to seamlessly integrate it with other solutions such as the following:
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