Panviva Review
What is Panviva?
Panviva is a content and knowledge management system that simplifies the organization and dissemination of critical business information. It helps you turn complex documents into bite-sized information for the quick understanding of customer service representatives. With easy-to-digest data within their reach, support teams can instantly provide answers to customers’ questions, thus cutting down call and response times.
Panviva also aids you in populating your knowledge base. The process is non-technical because of its WYSIWYG authoring environment to allow your less technology-savvy employees to author help articles and publish them in one-click.
Additionally, in case you have new members on your content and knowledge management team, you can direct them to the Panviva university for training. This minimizes your training costs and gets recent hires up to speed rapidly.
Show MoreOverview of Panviva Benefits
Optimized Support Display
Panviva has a user interface that has a non-obtrusive design. Because of this, it is able to provide you with comprehensive guidance through business processes instead of offering assistance via the occasional pop-ups.
Context-Sensitive Search
With Panviva, users always get the most relevant search results. The solution’s context-sensitive search technology enables this as it finely sorts data to provide only the best information.
Quick Onboarding
Panviva is an economical solution, not just when it comes to acquisition costs, but in implementation and training as well. Its intuitive design lets new users become familiar with its tools and features rapidly so they become productive in a shorter span of time.
Visual Content Authoring
A solution that requires technical expertise can cost you more in labor and training. But with Panviva, you can abstract that expense from your budget as it has a non-technical content authoring system. Instead, it has a built-in WYSIWYG creation and editing environment that even new users can navigate with ease.
High User Engagement
For your content managers to know whether or not their articles help their fellow employees, it is important to have an avenue for feedback. Panviva streamlines that process for them with its integrated social engagement tools. It allows readers to rate content and leave comments in pages to let the knowledge curators know whether they are satisfied with the help information and what content creators can do to improve them.
Show MoreOverview of Panviva Features
- Information Collection
- Information Capture
- Content Review & Approval
- Context-Sensitive Links
- Real-Time Document Publishing
- User-Role Content Personalization
- Multi-Language Display
- Content Usage Tracking
- Common Search Terms Identification
- Content Rating
- Feedback
Panviva Position In Our Categories
Because companies have distinctive business needs, it is only practical that they steer clear of getting an all-in-one, “perfect” solution. Having said that, it is difficult to pinpoint such application even among well-known software systems. The reasonable step to do would be to set down the several chief functions that need investigation including crucial features, price plans, technical skill capability of staff members, organizational size, etc. Thereafter, you must do your research through and through. Browse over some Panviva analyses and explore the other applications in your list more closely. Such detailed research ensure you keep away from mismatched applications and subscribe to the system which meets all the features your business requires to achieve growth.
Position of Panviva in our main categories:
TOP
50
Panviva is one of the top 50 Knowledge Management Software products
If you are interested in Panviva it might also be a good idea to analyze other subcategories of Knowledge Management Software gathered in our database of SaaS software reviews.
Organizations have different needs and requirements and no software application can be ideal in such a condition. It is useless to try to find a perfect out-of-the-box software system that fulfills all your business requirements. The wise thing to do would be to customize the solution for your unique needs, worker skill levels, budget, and other factors. For these reasons, do not hurry and invest in well-publicized popular applications. Though these may be widely used, they may not be the perfect fit for your particular requirements. Do your research, check out each short-listed system in detail, read a few Panviva Knowledge Management Software reviews, speak to the maker for clarifications, and finally choose the product that offers what you need.
How Much Does Panviva Cost?
Panviva Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Panviva pricing details?
Panviva Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Panviva is a content and knowledge management platform that provides instant answers for the immediate resolution of customer queries. If you wish to advance your knowledge capture and dissemination with this solution, you can request custom enterprise pricing by phone, email, or web form.
User Satisfaction
Positive Social Media Mentions
120
Negative Social Media Mentions
0
We know that when you choose to buy a Knowledge Management Software it’s important not only to learn how professionals evaluate it in their reviews, but also to find out if the actual clients and companies that bought it are indeed satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Panviva reviews across a wide array of social media sites. The data is then presented in a simple to digest form revealing how many clients had positive and negative experience with Panviva. With that information available you should be equipped to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Panviva?
Panviva has pre-made connectors that allow you to seamlessly integrate it with other solutions such as the following:
- Microsoft SharePoint
- Documentuum
- HL7
- CMIS
- Microsoft Dynamics CRM
- Salesforce
- Zendesk
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