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ComAround Knowledge Review

ComAround Knowledge
Our score: 8.9 User satisfaction: 100%

What is ComAround Knowledge?

ComAround Knowledge is a knowledge-centered service (KCS) platform built using Microsoft technology and top knowledge management expertise. The software is designed to accelerate the delivery of and access to support using intelligent knowledge.

It functions as an independent knowledge hub that centralizes and synchronizes scattered digital information, simplifying how users meet their need for relevant and precise information whenever and wherever.

ComAround lets users create, search and access precious knowledge across various cloud-based data sources. It lets them receive intelligent business reports. All these and more enable companies and organizations to deliver valuable knowledge to their customers when they need it through any device.

Overview of ComAround Knowledge Benefits

ComAround provides you with a knowledge management solution built to boost your support operations, particularly your knowledge-based services. The software helps you centralize and synchronize knowledge, simplify navigation to the knowledge your support agents and your customers need for faster response and resolution.

With ComAround, many companies and organizations all over the world have experienced great benefits. Users have reported resolution time sped up by as much as 60%, support requests have dwindled down by 50%, and resolution rate went 40% better than ever.

The software comes with a plethora of capabilities and features. It has a knowledge article editor that is so easy to use that your knowledge workers can whip, publish, edit, and import knowledge articles effortlessly. Thanks to its massic collection of structured article templates and defined functions, they don’t have to create articles from scratch.

You definitely don’t want to start with an empty knowledge library. The good news is that with ComAround, you get a library that’s pre-populated with knowledge articles on many applications, such as Windows & Mac O/S, Outlook, Office 365, and Adobe to mention a few.

Knowledge articles are boring if they only contain texts. But with ComAround, you have a video recorder feature that lets you create and add videos to your articles. This helps your article more engaging, attractive, and more helpful especially if your recording step by step resolution to issues or making a guide.

Other features you will definitely appreciate include self-service portals, gamification, AI and machine learning, intelligent search, and automatic knowledge creators.

Overview of ComAround Knowledge Features

  • Knowledge Article Editor
  • Knowledge Article Library
  • Video Recorder
  • Intelligent Search
  • Machine Translation
  • Self Service Portal
  • AI and Machine Learning
  • Gamification
  • Reporting and Analytics
  • Mobile App
  • Windows 10 App
  • Integration Connectors

ComAround Knowledge Position In Our Categories

Since businesses have distinct business-related needs, it is logical that they steer clear of seeking a one-size-fits-all, “perfect” system. At any rate, it would be almost impossible to try to chance on such application even among widely used software products.
The logical thing to do can be to make a list of the varied chief aspects which call for a inspection like critical features, costing, skill capability of staff, company size, etc. After which, you should double down on the research to a full extent. Have a look at some ComAround Knowledge evaluations and explore each of the software solutions in your shortlist more closely. Such well-rounded product investigation can make sure you steer clear of poorly fit applications and choose the system which provides all the tools your business requires to achieve growth.

Position of ComAround Knowledge in our main categories:

TOP 20

ComAround Knowledge is one of the top 20 Knowledge Management Software products

If you are interested in ComAround Knowledge it could also be a good idea to investigate other subcategories of Knowledge Management Software listed in our database of B2B software reviews.

Enterprises have different needs and requirements and no software platform can be ideal in such a situation. It is useless to try to find a perfect out-of-the-box software product that fulfills all your business needs. The intelligent thing to do would be to customize the solution for your specific needs, staff member skill levels, finances, and other factors. For these reasons, do not hasten and invest in well-publicized leading systems. Though these may be widely used, they may not be the best fit for your particular requirements. Do your research, look into each short-listed system in detail, read a few ComAround Knowledge Knowledge Management Software reviews, speak to the seller for clarifications, and finally choose the application that presents what you require.

How Much Does ComAround Knowledge Cost?

ComAround Knowledge Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact ComAround for information about their basic and enterprise pricing information. You can also sign up for a free trial to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 1
Negative Social Media Mentions 0

We realize that when you make a decision to buy Knowledge Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ComAround Knowledge reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ComAround Knowledge. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Swedish

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are ComAround Knowledge pricing details?

ComAround Knowledge Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact ComAround for information about their basic and enterprise pricing information. You can also sign up for a free trial to see if the software is a perfect fit for your business.

What integrations are available for ComAround Knowledge?

ComAround Knowledge integrates with the following business systems and applications:

  • Microsoft
  • Cherwell
  • ManageEngine
  • ServiceNow
  • Pure Service
  • BMC
  • Marval
  • Salesforce
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Reviewed By Louie Andre
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