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ComAround Knowledge REVIEW

Knowledge Management Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 8.9

What is ComAround Knowledge?

ComAround Knowledge is a knowledge-centered service (KCS) platform built using Microsoft technology and top knowledge management expertise. The software is designed to accelerate the delivery of and access to support using intelligent knowledge.

It functions as an independent knowledge hub that centralizes and synchronizes scattered digital information, simplifying how users meet their need for relevant and precise information whenever and wherever.

ComAround lets users create, search and access precious knowledge across various cloud-based data sources. It lets them receive intelligent business reports. All these and more enable companies and organizations to deliver valuable knowledge to their customers when they need it through any device.

Overview of ComAround Knowledge Benefits

ComAround provides you with a knowledge management solution built to boost your support operations, particularly your knowledge-based services. The software helps you centralize and synchronize knowledge, simplify navigation to the knowledge your support agents and your customers need for faster response and resolution.

With ComAround, many companies and organizations all over the world have experienced great benefits. Users have reported resolution time sped up by as much as 60%, support requests have dwindled down by 50%, and resolution rate went 40% better than ever.

The software comes with a plethora of capabilities and features. It has a knowledge article editor that is so easy to use that your knowledge workers can whip, publish, edit, and import knowledge articles effortlessly. Thanks to its massic collection of structured article templates and defined functions, they don’t have to create articles from scratch.

You definitely don’t want to start with an empty knowledge library. The good news is that with ComAround, you get a library that’s pre-populated with knowledge articles on many applications, such as Windows & Mac O/S, Outlook, Office 365, and Adobe to mention a few.

Knowledge articles are boring if they only contain texts. But with ComAround, you have a video recorder feature that lets you create and add videos to your articles. This helps your article more engaging, attractive, and more helpful especially if your recording step by step resolution to issues or making a guide.

Other features you will definitely appreciate include self-service portals, gamification, AI and machine learning, intelligent search, and automatic knowledge creators.

Overview of ComAround Knowledge Features

  • Knowledge Article Editor
  • Knowledge Article Library
  • Video Recorder
  • Intelligent Search
  • Machine Translation
  • Self Service Portal
  • AI and Machine Learning
  • Gamification
  • Reporting and Analytics
  • Mobile App
  • Windows 10 App
  • Integration Connectors

ComAround Knowledge Position In Our Categories

Position of ComAround Knowledge in our main categories:

10

ComAround Knowledge is one of the top 10 Knowledge Management Software products

10

ComAround Knowledge is one of the 10
Knowledge Management Software products


If you are considering ComAround Knowledge it could also be a good idea to analyze other subcategories of Best Knowledge Management Software listed in our database of SaaS software reviews.

Organizations have diverse needs and requirements and no software platform can be ideal in such a condition. It is futile to try to find an ideal out-of-the-box software app that fulfills all your business needs. The smart thing to do would be to adapt the system for your unique needs, employee skill levels, finances, and other factors. For these reasons, do not hurry and subscribe to well-publicized leading solutions. Though these may be widely used, they may not be the best fit for your unique needs. Do your research, look into each short-listed application in detail, read a few ComAround Knowledge reviews, contact the seller for clarifications, and finally settle for the application that presents what you want.

How Much Does ComAround Knowledge Cost?

ComAround Knowledge Pricing Plans:

Contact ComAround for information about their basic and enterprise pricing information. You can also sign up for a free trial to see if the software is a perfect fit for your business.

User Satisfaction

We realize that when you make a decision to buy Knowledge Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ComAround Knowledge reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ComAround Knowledge. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

1

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
  • Swedish
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING
  • TICKETS

What are ComAround Knowledge pricing details?

ComAround Knowledge Pricing Plans:

Contact ComAround for information about their basic and enterprise pricing information. You can also sign up for a free trial to see if the software is a perfect fit for your business.

What integrations are available for ComAround Knowledge?

ComAround Knowledge integrates with the following business systems and applications:

  • Microsoft
  • Cherwell
  • ManageEngine
  • ServiceNow
  • Pure Service
  • BMC
  • Marval
  • Salesforce

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