Pike13 is the rebranded version of Front Desk. It is a mobile client management system designed for the needs of personal services franchises and businesses. The app’s developers think that business owners should not spend their time on administrative tasks but rather focus on meeting the needs of their clients.
Pike13 offers effortless scheduling, client management, and payment processing. The application can be custom branded to fit your enterprise’s look and feel. On top of that, you can manage your business from any desktop computer, tablet, or smartphone.
Pike13 empowers you to track revenue, sales, and retention rates with real-time analytics and reporting. In addition, you can automate class waitlists, update or confirm the class roster, sign clients into class, and track attendance counts. The platform also helps you to manage staff payroll and accounting for commissions, bonuses, tips, and variable rates. Finally, you can automate and brand your email campaigns through smooth integrations with Emma and MailChimp.
Show MorePike13 is a web-based platform that enables you to register clients for classes and appointments, accept payments, and manage your schedule, clients, and employees from any device. In addition, the software helps your clients to enroll in classes, view their personal schedules, manage their accounts, and make payments using any device.
You can use Pike13 to manage daily business tasks such as signing clients into classes, accepting monthly payments, and electronically signing waivers. This frees up your time to focus on growing your business. Pike13 is especially recommended for businesses with multiple locations as it operates in the cloud. This means it can be deployed as a management solution at any number of business locations and even in companies that do not have a fixed location.
With Pike13, you can schedule appointments, workshops, and classes with clients anywhere, anytime. You can access and update client profiles, notes, schedules, history, and photos – all on your mobile device. On top of that, you can set alerts for billing issues so that you can address them before they balloon into major problems.
Pike13 empowers you to sign clients into sessions, update the roster, and verify participant counts. Auto-enrollment and waitlists make scheduling effortless for clients and improve retention. Another advantage is the app offers smart reporting that provides actionable data and insights to enable you to measure the health of your business operations.
The vendor guarantees 99.9% platform uptime to help you keep your business open at all times. Plus, they provide a dedicated onboarding specialist to guide you through the software setup. If you run into any issues, you can quickly contact the expert customer service team for prompt assistance.
Show MoreBecause companies have specific business-related demands, it is only rational they steer clear of buying an all-in-one, ideal solution. Regardless, it is troublesome to try to stumble on such a software product even among widely used software solutions. The right thing to undertake would be to list the several key factors that require scrutiny including essential features, price terms, skill competence of staff, organizational size, etc. The second step is, you should do your product research to a full extent. Browse through these Pike13 reviews and check out each of the software systems in your list in detail. Such well-rounded research guarantees you circumvent unsuitable applications and subscribe to the one which provides all the tools your company requires.
Position of Pike13 in our main categories:
Pike13 is one of the top 100 Appointment Scheduling Software products
Pike13 is one of the 10 Club & Membership Management Software products
Pike13 is one of the top 50 Mobile Payment Apps products
If you are considering Pike13 it might also be a good idea to examine other subcategories of Club & Membership Management Software collected in our base of B2B software reviews.
It's essential to keep in mind that almost no app in the Club & Membership Management Software category is going to be an ideal solution that can meet all the requirements of all business types, sizes and industries. It may be a good idea to read a few Pike13 Club & Membership Management Software reviews first as certain software may excel only in a really small group of applications or be designed with a really specific industry in mind. Others can function with an intention of being simple and intuitive and as a result lack complicated elements welcomed by more experienced users. You can also find services that cater to a broad group of users and offer a rich feature toolbox, but that usually comes at a more expensive cost of such a solution. Make sure you're aware of your needs so that you select a software that has exactly the features you look for.
Pike13 Pricing Plans:
$129/month
$179/month
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Pike13 Pricing Plans:
Free Trial
Business Plan
$129/month
Pro Plan
$179/month
Enterprise Plan
Contact vendor
Pike13 offers 3 enterprise pricing packages:
Business Plan – $129/month
Pro Plan – $179/month
Business Plan features, plus:
Enterprise Plan – Custom pricing
Pro Plan features, plus:
All plans include:
We are aware that when you make a decision to buy a Club & Membership Management Software it’s vital not only to see how experts evaluate it in their reviews, but also to check whether the real people and businesses that bought it are indeed satisfied with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Pike13 reviews across a wide range of social media sites. The information is then presented in an easy to digest way revealing how many people had positive and negative experience with Pike13. With that information available you should be equipped to make an informed buying decision that you won’t regret.
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Pike13 integrates with the following business systems:
Pike13 average rating:
Overall impression
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Value for Money
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ADD A REVIEWThe most favorable review
PROS: Pike13 is a helpful platform for busy small company owners like me. It efficiently handles payroll of employees, regular payments as well as billing among other essential stuff. And it conveniently runs on smartphones, which is useful for me to manage the business through phone or desktop. I can easily do it even while at home.
CONS: It is a noticeably sluggish tool. It loads slowly, and it consumes a lot of time when processing data.
The least favorable review
PROS: Pike13 offers ease of use, simple aesthetics on the client and back end.
CONS: Website integration is poor, functions are very limited for the price. As a business owner, I had to find several work arounds to do simple things like offer a coupon. The ability to sell merchandise is also somewhat limited and does not allow for website integration. The app constantly glitches or freezes and despite attempts to resolve with customer service, it does not improve. In addition, reporting is limited.
More reviews from 7 actual users:
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Glitchy, Untrustworthy Software with Misleading Reviews
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: ✅ Simple User Interface – When it works, the interface is relatively easy to navigate for staff and clients. ✅ Basic Scheduling Features – It provides essential scheduling tools for fitness studios, making it easy to set up classes and appointments. ✅ Automated Billing (When It Works) – The system is designed to automate payments, though it frequently malfunctions.
CONS: Frequent Downtime – The system goes down often, preventing staff and clients from booking classes or processing payments. Recurring billing is unreliable, causing missed or failed payments that frustrate clients and create financial headaches. Responses are slow, and issues often go unresolved, leaving businesses stranded without solutions.
Neat interface without cluttering features
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Customer Support
Value for Money
Ease of Use
PROS: Pike13 has a super smooth and neat UI without too much unnecessary stuff. This makes the tool simple and easy to browse and use.
CONS: Checking clients out for some things is quite a hassle because I need to manually add them to the platform. I hope there’s a way to do this for one-time or walk-in customers, without forcing me to put them in the system.
Limited app and terrible customer service
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Pike13 offers ease of use, simple aesthetics on the client and back end.
CONS: Website integration is poor, functions are very limited for the price. As a business owner, I had to find several work arounds to do simple things like offer a coupon. The ability to sell merchandise is also somewhat limited and does not allow for website integration. The app constantly glitches or freezes and despite attempts to resolve with customer service, it does not improve. In addition, reporting is limited.
I use Pike13 before
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Pike13 UI is very neat and smooth to navigate, thus I don’t experience any difficulties when using it. And it loads a similar web platform that opened through PC or smartphones too. Such a platform works super-efficient on mobile, which makes an installable app completely unnecessary.
CONS: Pike13 is not great for handling reports, especially when a report involves a lot of filters and details. We need to access information from dozens of reports that we can put into one. I often have big difficulties when searching specific reports, and many such outputs are deemed irretrievable. Yes, the user support staff are great, and they do their best to find a solution to such a problem. But still, this is a big issue that gives us a hard time.
Our small enterprise runs well with this platform
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Pike13 is a helpful platform for busy small company owners like me. It efficiently handles payroll of employees, regular payments as well as billing among other essential stuff. And it conveniently runs on smartphones, which is useful for me to manage the business through phone or desktop. I can easily do it even while at home.
CONS: It is a noticeably sluggish tool. It loads slowly, and it consumes a lot of time when processing data.
Amazing online platform for management purposes
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Gives me excellent user experience, especially since all of its features and options are helpful for my job. It helps me complete tasks faster and with better efficiency, without worrying about unnecessary hassles.
CONS: I feel it needs some improvements when it comes to visual representations. I don’t have any other negative stuff to point out about Pike13.
Complete business managing tool with great support
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Pike13 has a user support team that I can trust all the time, which is very important because the platform has some complex features that I need to use. The guys always help me fast enough; thus, managing my business is always efficient.
CONS: I encounter some problems when it comes to communication. For example, it is hard to talk with employees regarding class covers and paycheck. It is not capable of doing specific reports that I need as well.
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Glitchy, Untrustworthy Software with Misleading Reviews
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Neat interface without cluttering features
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Limited app and terrible customer service
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
I use Pike13 before
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Our small enterprise runs well with this platform
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
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