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PinPoint Review

PinPoint
Our score: 8.5 User satisfaction: 96%

What is PinPoint?

PinPoint by LSSP is a document management system designed to provide easier collaboration and improve organizational efficiency. The platform offers an automated explorer feature to help organize files, plus a workflow task manager to ensure that no tasks fall through the cracks. 

As a document management system, PinPoint’s strength lies in its ability to organize and secure your files. The system makes it easy for users to define cabinets and folders and set access levels at the user level and/or by group. You can store as many files as you need so your team can have all the files they need in one centralized platform. 

In addition to document management, PinPoint by LSSP offers a workflow task manager and contact management system. The task manager makes it easier for supervisors to monitor the workflow and keep track of appointments, contacts, and opportunities.

All these features help streamline your team’s workflow to improve productivity and ensure hassle-free collaboration and communication.

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Overview of PinPoint Benefits

Robust document management features

PinPoint by LSSP comes with a built-in Automated Robot Integration Explorer (ARIE), which is designed to speed up your workflow. Using Optical Character Recognition, ARIE can automatically file documents based on content and provide full-text search capabilities. The system can also automatically name files based on your needs.

The platform allows you to store documents in any file format, but it also lets you easily create a PDF version of these files for annotation and digital signatures. 

More efficient communication and collaboration

PinPoint is designed to accommodate as many files as possible, so your team can share all the files they need to work as efficiently as possible. Managers can also choose how many users can access the PinPoint system and set security levels for each user. The workflow task manager makes it easier for you to monitor your team’s tasks and ensure that everything is completed on time. 

Ensured compliance with security standards

PinPoint complies with all data security standards, including FERPA, HIPAA, SOX, OSHA, DoD, and FDA. The system also offers a full audit trail of user activity, including date and time stamps, plus complete document lifecycles and versioning capabilities. For easier documentation, managers can generate and export reports as needed.

Access files anywhere, anytime

Users can access uploaded files anywhere, anytime through the system’s web application. The application is compatible with multiple operating systems and accessible from any web browser. Whether through tablets or mobile phones, users have ready access to the files they need. 

Built-in workflow automation

The platform comes with a workflow task manager that you can use to keep an eye on your team’s tasks. PinPoint also lets you reassign tasks and set automatic notifications to remind users of overdue tasks. Moreover, the system helps you keep track of appointments, campaigns, and opportunities. This way, you can save time and focus on higher-value tasks. 

Powerful contact management system

Aside from your organization’s documents, the platform also helps you organize contacts. The system lets you categorize contacts and accounts into groups and add tasks and reminders associated with these contacts. Users can also email each other about these tasks even without leaving the system.

Award-winning customer service

While the PinPoint system is designed to be easy to use, you also have access to the platform’s award-winning customer service whenever you need it. PinPoint also offers on-site and webcast training so you and your team can make the most of the system’s capabilities.

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Overview of PinPoint Features

  • Automatic document filing
  • Unlimited amount of files
  • Unlimited users
  • Archive and export capabilities
  • File version control functions
  • Automated workflows
  • Task overdue reminders
  • Built-in content search manager and OR engine
  • Forms processing
  • Built-in Connectors for third-party software
  • Full API
  • Compliance with data security standards
  • Role-based security
  • Self-hosting option
  • Annotations and digital signatures
  • Contact management system

What Problems Will PinPoint Solve?

Problem #1: Time-consuming document filing

PinPoint helps you save time organizing and managing your files. Users can set up a “hot folder” to contain files for the software’s built-in automated explorer to automatically upload and file. The platform can also handle batches of files and break these into individual documents to be automatically filed away. These features help users focus on more important tasks.

Problem #2: Insufficient storage space and a limited number of users

PinPoint lets you store an unlimited number of files, so you don’t have to worry about running out of storage space on the system. Since the software has a per-user pricing basis, you can also easily set the number of users who can access the files on your PinPoint system.

Problem #3: Maintaining compliance standards

With PinPoint, you can rest assured that your organization meets data compliance standards, including FERPA, HIPAA, SOX, OSHA, DoD, and FDA. The software can also provide a full audit trail of all user activity. Moreover, you’ll be able to view the complete lifecycle of documents, including versions.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

PinPoint Position In Our Categories

Because companies have particular business wants, it is reasonable they abstain from selecting a one-size-fits-all, “perfect” software solution. Regardless, it is futile to come across such a software solution even among well-known software solutions. The right thing to undertake should be to list the different chief functions which demand examination like major features, costing, technical skill competence of staff members, organizational size, etc. Thereafter, you should follow through your product research systematically. Have a look at some PinPoint reviews and scrutinize each of the applications in your list more closely. Such all-encompassing product investigation can make sure you avoid unfit software products and subscribe to the one which has all the aspects your company requires.

Position of PinPoint in our main categories:

TOP 200

PinPoint is one of the top 200 Collaboration Software products

Every company has different wants and needs a software that can be customized for their size, type of workers and customers, and the specific industry they are in. For these reasons, no platform can provide perfect features off-the-shelf. When you search a software app, first be sure what you want it for. Read some PinPoint Document Management Systems reviews and ask yourself do you desire basic functionality or do you require complex functionality? Are there any industry-specific functionalities that you are looking for? Obtain the answers to these queries to help your search. There are multiple aspects that you need to mull over and these include your budget, particular business requirements, your company size, integration needs etc. Take your time, try out a few free trials, and finally select the platform that provides all that you want to boost your firm effectiveness and productivity.

How Much Does PinPoint Cost?

PinPoint Pricing Plans:

Free Trial

PinPoint Enterprise

$14/user/month

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What are PinPoint pricing details?

PinPoint Pricing Plans:

Free Trial

PinPoint Enterprise

$14/user/month

PinPoint offers only one pricing plan, but you can get lower pricing for more users:PinPoint Enterprise – $14/user/month

  • Secure file sharing
  • Secure DMS
  • Retention – Governance
  • Custom and ready-to-go templates
  • Check-in and out
  • Tagging
  • Version control and comparison
  • Role-based security
  • MS Office integration
  • Mobile access
  • API integration
  • Compliance with reporting tools
  • Two-factor authentication
  • Full text search
  • Workflow automation and routing
  • Zoned OCR capture
  • SalesForce integration
  • Audit trail
  • Onboarding
  • e-Signature integration
  • Docusign integration
  • Internal e-Signature
  • Business process automation
  • Contact management system
  • Accounting system integration
  • Direct scanning
  • File without template cover pages
  • Single sign-on
  • Sweeper application for file capture
  • Mail merge
  • Pattern matching
  • Document publishing/merge
  • Live online training
  • Direct chat support
  • Dedicated project manager from PinPoint
  • LMS with quizzes and reviews

 

User Satisfaction

Positive Social Media Mentions 177
Negative Social Media Mentions 8

We realize that when you choose to purchase a Document Management Systems it’s vital not only to see how experts rank it in their reviews, but also to check if the real people and enterprises that use it are indeed happy with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and PinPoint reviews across a broad array of social media sites. The information is then presented in a simple to understand form showing how many users had positive and negative experience with PinPoint. With that information available you will be prepared to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for PinPoint?

PinPoint’s API allows the software to easily integrate with third-party apps. Some integrations include:

  • MS Office
  • SalesForce
  • Docusign
  • QuickBooks
  • Great Plains
  • Sharepoint
  • OneDrive
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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