Preno Review

See key booking info at a glance

One of the handy features included in Preno is it permits you to easily manage individual and group bookings. Its user-friendly interface and flexible grid views make it easy to see details such as check-ins, returning guests, unpaid invoices, room types, room availability, and more. You can also check previous and upcoming bookings so you can compare and plan your reservations.

If there are any changes in your bookings, you can quickly make edits right on Preno’s dashboard using its drag-and-drop function. You can shift booking rooms or dates and instantly confirm a new reservation. This feature also makes it easy to see which popular rooms are available and provide guests with free room upgrades.

In addition, it has a Connected Rooms feature that allows users to list a particular unit under two room types. This will automatically close one of the units when a connected room has been booked, making it great for families and groups.

Provide personalized guest experience

Preno allows you to build comprehensive guest profiles so you can provide a more personalized guest experience. You can implement a streamlined check-in/check-out process, store credit card details, and keep track of guest preferences such as their favorite room, service, etc.

Easy onboarding

Preno’s intuitive to use, so even the most non-tech savvy member of your staff will be able to learn the software in no time. It has a modern workflow design that minimizes user errors. The company also provides free training to users and 24/7 in-app customer support so your hotel staff can have the skills and confidence when using the platform.

Prepare for busy, high occupancy days

Preno’s grid view makes it easy to keep track of holidays and events happening in your area. This feature comes in handy when you need to add public holidays and event dates to the dashboard in order to prepare for days when occupancy rates might increase.

Optimize your email marketing

Preno’s email automation feature lets you personalize emails and optimize your business’ email marketing. You can send automatic reminders and thank you notes to guests by using templates or setting rules to automatically send emails based on your set criteria.

Easily track and update hotel activities

Preno has tools to help track activities and log users. With this, you can see all the movements happening on the front end and back end. These include system changes, schedule changes, as well as who had access to which rooms.

In addition, this allows you to check on the housekeeping status of your rooms. With this, housekeeping staff can get updates on tasks and specific guest requests/notes per room. These include requests for separate beds, bottles of champagne or wine, etc.

Improved online visibility

Preno makes your accommodation business more visible online. Since it seamlessly integrates with channel managers STAAH and Siteminder, you can get real-time booking updates and widen your reach by making sure your rooms or listings are integrated into major booking platforms like Expedia and Booking.com. In this way, you’ll be able to reach a greater number of potential guests, increase your occupancy rates, maximize your revenues and say goodbye to double bookings.

Moreover, you get to promote your business across multiple online channels. Plus, all of your inventory and accounting data are automatically synchronized between Preno and the online channels connected to the software, including bookings, room rates, and room availability.

For example, when certain rooms are already occupied, Preno will instantly update the room availability posted across all your online channels. Likewise, if you change room rates in Preno, your online channels will be immediately updated with the most recent rate changes you made.

Real-time business reporting

Preno generates simple, easy-to-read visual reports that you can access from any location at any time. These custom reports provide real-time data and metrics about your accommodation business, such as the number of bookings made and rooms closed, your occupancy rate, housekeeping status reports, and revenues you earned for a given period.

You can also get insights into agents’ performances and your back-office processes, like invoicing, billing, and bank reconciliation. If you want to compare the past performance of your business against that of your competitors and identify and analyze seasonal differences, you can do that as well. With this solution at your disposal, managing agent commissions can be simplified and accelerated.