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StayNTouch Review

StayNTouch
Our score: 8.4 User satisfaction: 100%

What is StayNTouch?

StayNTouch is a new generation, wholly mobile PMS developed for heightened staff productivity, increased property revenue, anywhere management, and seamless integrations. It helps you ensure that your staffs are fully equipped with the skills and knowledge that are requisite in providing top-notch services to hotel guests and in managing the daily property workflows.

Aside from that, StayNTouch aids you in ensuring that your property drives revenue. It can do this by providing upsell suggestions at every stage of guest interaction. With this approach, you can entice customers to book additional amenities and increase their expenditures during their stay with your hotel.

Additionally, StayNTouch helps streamline your back office processes with its integration capabilities. It can connect with your preferred payment gateways, door lock systems of choice, subscribed-to channel manager, and more. This way, there is an uninterrupted flow of information between systems, thereby enabling your employees to act accordingly to the latest updates. Furthermore, StayNTouch complements these features be being a cloud-based solution. It can adapt to any screen size, thus allowing you to use it comfortably even on small-screen smartphones. As a result, you can manage bookings and edit rates on the go.

Overview of StayNTouch Benefits

Revolutionized Front Desk

The front desk is one of the busiest sections of your property, where guests wait in a queue to check in, check out, and make queries regarding upgrades and ancillary services. But when you work with StayNTouch, you can revolutionize the front desk and abstract guest lines completely. That is because the solution is equipped with self-service check in and check out features for guests. On top of that, the application generates automatic upsell options every time guests interact with your business, which allows you to enjoy greater revenue.

Inter-departmental Efficiency

Your front desk and housekeeping teams are connected through StayNTouch. This allows them to ensure that guests’ rooms are ready prior to arrival with the necessary complements as well as any additional services they may have asked for. Because of this, your property’s guests can have higher satisfaction levels, leading them to be loyal to your brand.

In-mobile Key Codes

Instead of asking the front desk for key codes, guests can request for them digitally. That is because StayNTouch provides them with the digital key for their rooms through their phones. As such, they can go up directly to their accommodations and enjoy your services immediately.

On-the-Go Rate Management

Dynamic pricing does not have to happen inside your office and on your desk only. With StayNTouch, you can take your management tasks wherever you are, as the solution can easily adapt to your mobile device’s screen size. As a result, you can adjust your rates depending on the booking trends for the day or for the week. You can even put up special prices for a limited time to attract more customers and revert it as soon as the hours for the promotion are up.

Overview of StayNTouch Features

  • Front Desk Tools
  • Rate Management
  • Groups
  • Guest Reservations
  • Housekeeping Module
  • Financial Management
  • Mobile Check In/Check Out
  • Room Upgrades
  • Manual Key Encoding
  • Ancillary Services Offering

StayNTouch Position In Our Categories

Because businesses have distinctive business-related demands, it is rational they avoid paying for a one-size-fits-all, ”best” software. Be that as it may, it would be difficult to come across such an app even among popular software systems. The reasonable thing to undertake can be to write the varied chief factors that need scrutiny including important features, budget, skill levels of staff members, organizational size, etc. Thereafter, you should perform the research to a full extent. Browse over some StayNTouch analyses and scrutinize each of the software programs in your list more closely. Such comprehensive research can make sure you take out unsuitable software products and buy the one which meets all the aspects your business requires.

Position of StayNTouch in our main categories:

TOP 20

StayNTouch is one of the top 20 Hotel Management Software products

TOP 50

StayNTouch is one of the 50 Property Management Software products

If you are interested in StayNTouch it could also be sensible to investigate other subcategories of Hotel Management Software collected in our base of SaaS software reviews.

Each company has its own characteristics, and might need a special Hotel Management Software solution that will be fit for their company size, type of clients and employees and even particular niche they deal with. We advise you don't count on finding a perfect solution that is going to work for every company no matter what their history is. It may be a good idea to read a few StayNTouch Hotel Management Software reviews first and even then you should pay attention to what the software is supposed to do for your company and your employees. Do you require a simple and straightforward service with just basic functions? Will you really use the advanced functionalities needed by pros and big enterprises? Are there any specific features that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a reliable service that will fit your budget.

How Much Does StayNTouch Cost?

StayNTouch Pricing Plans:

Free Trial

Standard

Contact vendor

Popular

Contact vendor

Executive

Contact vendor

Enterprise

Contact vendor

StayNTouch has four enterprise pricing options, whose minimum fees are fixed and not based on room count. The details for these are outlined below to help you determine which package is the best for your business.

Standard – Contact vendor

  • Reservations
  • Rate & Revenue Management
  • Front Desk Tools
  • Housekeeping Module
  • Financial Management
  • Groups
  • Reports
  • Data Exports
  • Back Office & Accounting Export
  • 24/7 Support
  • Setup & Remote Consultation
  • On-going Remote Assistance & Consultation
  • Payment Gateway Integration
  • Distribution/Channel Manager Integration
  • Door Lock Systems Integration

Popular – Contact vendor

  • All Standard Features
  • BI & Analytics Integration
  • Up to 3 Custom Integrations
  • Multi-property Management
  • Zest, Guest Mobile Check In/Out

Executive – Contact vendor

  • All Popular Features
  • Unlimited Custom Integrations
  • Zest Station, Guest Self-service Portal
  • Rover & Booking APIs

Enterprise – Contact vendor

  • All Executive Features
  • Enhanced Multi-property Management
  • Rover & Self-service APIs
  • Integrated ID Scanning & Facial Recognition

User Satisfaction

Positive Social Media Mentions 6
Negative Social Media Mentions 0

We realize that when you make a decision to buy Hotel Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and StayNTouch reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with StayNTouch. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are StayNTouch pricing details?

StayNTouch Pricing Plans:

Free Trial

Standard

Contact vendor

Popular

Contact vendor

Executive

Contact vendor

Enterprise

Contact vendor

StayNTouch has four enterprise pricing options, whose minimum fees are fixed and not based on room count. The details for these are outlined below to help you determine which package is the best for your business.

Standard – Contact vendor

  • Reservations
  • Rate & Revenue Management
  • Front Desk Tools
  • Housekeeping Module
  • Financial Management
  • Groups
  • Reports
  • Data Exports
  • Back Office & Accounting Export
  • 24/7 Support
  • Setup & Remote Consultation
  • On-going Remote Assistance & Consultation
  • Payment Gateway Integration
  • Distribution/Channel Manager Integration
  • Door Lock Systems Integration

Popular – Contact vendor

  • All Standard Features
  • BI & Analytics Integration
  • Up to 3 Custom Integrations
  • Multi-property Management
  • Zest, Guest Mobile Check In/Out

Executive – Contact vendor

  • All Popular Features
  • Unlimited Custom Integrations
  • Zest Station, Guest Self-service Portal
  • Rover & Booking APIs

Enterprise – Contact vendor

  • All Executive Features
  • Enhanced Multi-property Management
  • Rover & Self-service APIs
  • Integrated ID Scanning & Facial Recognition

What integrations are available for StayNTouch?

StayNTouch integrates with the following types of solutions:

  • Online Payment Gateway
  • Door Lock Systems
  • Channel Managers

It can also support custom integrations.

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Reviewed By Louie Andre
Page last modified
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