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StayNTouch Review

StayNTouch
Our score: 8.4 User satisfaction: 100%

What is StayNTouch?

StayNTouch is a new generation, wholly mobile PMS developed for heightened staff productivity, increased property revenue, anywhere management, and seamless integrations. It helps you ensure that your staffs are fully equipped with the skills and knowledge that are requisite in providing top-notch services to hotel guests and in managing the daily property workflows.

Aside from that, StayNTouch aids you in ensuring that your property drives revenue. It can do this by providing upsell suggestions at every stage of guest interaction. With this approach, you can entice customers to book additional amenities and increase their expenditures during their stay with your hotel.

Additionally, StayNTouch helps streamline your back office processes with its integration capabilities. It can connect with your preferred payment gateways, door lock systems of choice, subscribed-to channel manager, and more. This way, there is an uninterrupted flow of information between systems, thereby enabling your employees to act accordingly to the latest updates. Furthermore, StayNTouch complements these features be being a cloud-based solution. It can adapt to any screen size, thus allowing you to use it comfortably even on small-screen smartphones. As a result, you can manage bookings and edit rates on the go.

Overview of StayNTouch Benefits

Revolutionized Front Desk

The front desk is one of the busiest sections of your property, where guests wait in a queue to check in, check out, and make queries regarding upgrades and ancillary services. But when you work with StayNTouch, you can revolutionize the front desk and abstract guest lines completely. That is because the solution is equipped with self-service check in and check out features for guests. On top of that, the application generates automatic upsell options every time guests interact with your business, which allows you to enjoy greater revenue.

Inter-departmental Efficiency

Your front desk and housekeeping teams are connected through StayNTouch. This allows them to ensure that guests’ rooms are ready prior to arrival with the necessary complements as well as any additional services they may have asked for. Because of this, your property’s guests can have higher satisfaction levels, leading them to be loyal to your brand.

In-mobile Key Codes

Instead of asking the front desk for key codes, guests can request for them digitally. That is because StayNTouch provides them with the digital key for their rooms through their phones. As such, they can go up directly to their accommodations and enjoy your services immediately.

On-the-Go Rate Management

Dynamic pricing does not have to happen inside your office and on your desk only. With StayNTouch, you can take your management tasks wherever you are, as the solution can easily adapt to your mobile device’s screen size. As a result, you can adjust your rates depending on the booking trends for the day or for the week. You can even put up special prices for a limited time to attract more customers and revert it as soon as the hours for the promotion are up.

Overview of StayNTouch Features

  • Front Desk Tools
  • Rate Management
  • Groups
  • Guest Reservations
  • Housekeeping Module
  • Financial Management
  • Mobile Check In/Check Out
  • Room Upgrades
  • Manual Key Encoding
  • Ancillary Services Offering

StayNTouch Position In Our Categories

Because businesses have distinctive business wants, it is reasonable they abstain from getting a one-size-fits-all, ”best” software product. Needless to say, it is nearly futile to try to discover such a software product even among branded software systems.
The practicable step to undertake is to jot down the varied major functions which entail investigation such as crucial features, price plans, skill levels of staff members, organizational size, etc. Thereafter, you should conduct the product research systematically. Read some of these StayNTouch reviews and look over each of the software systems in your shortlist more closely. Such detailed research guarantees you weed out mismatched applications and choose the one that offers all the tools you require business requires.

Position of StayNTouch in our main categories:

TOP 20

StayNTouch is one of the top 20 Hotel Management Software products

TOP 20

StayNTouch is one of the 20 Property Management Software products

If you are interested in StayNTouch it may also be sensible to investigate other subcategories of Hotel Management Software listed in our database of B2B software reviews.

It is important to keep in mind that virtually no app in the Hotel Management Software category is an ideal solution that can fulfill all the needs of different company types, sizes and industries. It may be a good idea to read a few StayNTouch Hotel Management Software reviews first as specific solutions may dominate exclusively in a very narrow group of applications or be created with a very specific industry in mind. Others can operate with an intention of being simple and intuitive and therefore lack advanced elements desired by more experienced users. You can also find solutions that cater to a broad group of users and give you a complex feature toolbox, however this frequently comes at a more significant price of such a solution. Ensure you're aware of your requirements so that you pick a software that provides all the features you look for.

How Much Does StayNTouch Cost?

StayNTouch Pricing Plans:

Free Trial

Standard

Contact vendor

Popular

Contact vendor

Executive

Contact vendor

Enterprise

Contact vendor

StayNTouch has four enterprise pricing options, whose minimum fees are fixed and not based on room count. The details for these are outlined below to help you determine which package is the best for your business.

Standard – Contact vendor

  • Reservations
  • Rate & Revenue Management
  • Front Desk Tools
  • Housekeeping Module
  • Financial Management
  • Groups
  • Reports
  • Data Exports
  • Back Office & Accounting Export
  • 24/7 Support
  • Setup & Remote Consultation
  • On-going Remote Assistance & Consultation
  • Payment Gateway Integration
  • Distribution/Channel Manager Integration
  • Door Lock Systems Integration

Popular – Contact vendor

  • All Standard Features
  • BI & Analytics Integration
  • Up to 3 Custom Integrations
  • Multi-property Management
  • Zest, Guest Mobile Check In/Out

Executive – Contact vendor

  • All Popular Features
  • Unlimited Custom Integrations
  • Zest Station, Guest Self-service Portal
  • Rover & Booking APIs

Enterprise – Contact vendor

  • All Executive Features
  • Enhanced Multi-property Management
  • Rover & Self-service APIs
  • Integrated ID Scanning & Facial Recognition

User Satisfaction

Positive Social Media Mentions 6
Negative Social Media Mentions 0

We realize that when you make a decision to buy Hotel Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and StayNTouch reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with StayNTouch. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are StayNTouch pricing details?

StayNTouch Pricing Plans:

Free Trial

Standard

Contact vendor

Popular

Contact vendor

Executive

Contact vendor

Enterprise

Contact vendor

StayNTouch has four enterprise pricing options, whose minimum fees are fixed and not based on room count. The details for these are outlined below to help you determine which package is the best for your business.

Standard – Contact vendor

  • Reservations
  • Rate & Revenue Management
  • Front Desk Tools
  • Housekeeping Module
  • Financial Management
  • Groups
  • Reports
  • Data Exports
  • Back Office & Accounting Export
  • 24/7 Support
  • Setup & Remote Consultation
  • On-going Remote Assistance & Consultation
  • Payment Gateway Integration
  • Distribution/Channel Manager Integration
  • Door Lock Systems Integration

Popular – Contact vendor

  • All Standard Features
  • BI & Analytics Integration
  • Up to 3 Custom Integrations
  • Multi-property Management
  • Zest, Guest Mobile Check In/Out

Executive – Contact vendor

  • All Popular Features
  • Unlimited Custom Integrations
  • Zest Station, Guest Self-service Portal
  • Rover & Booking APIs

Enterprise – Contact vendor

  • All Executive Features
  • Enhanced Multi-property Management
  • Rover & Self-service APIs
  • Integrated ID Scanning & Facial Recognition

What integrations are available for StayNTouch?

StayNTouch integrates with the following types of solutions:

  • Online Payment Gateway
  • Door Lock Systems
  • Channel Managers

It can also support custom integrations.

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Reviewed By Louie Andre
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