GuestPoint Review

Our score: 6.0 User satisfaction: N/A

What is GuestPoint?

GuestPoint is a robust, feature-rich property management platform that caters to the requirements and needs of small and medium-sized independent hotels, motels, boutique inns, spas, resorts, back packers, hostels, mining camps and bed and breakfast accommodations. The system offers simplicity on top of its extensive feature set, helping companies manage and run their properties smoothly while raking in large profits.

With GuestPoint, flow of information is seamless and quick and all data are stored in a centralized location for fast and easy access. The system also features total online integration while its management tools are easy and intuitive. Set up is fast and customer service is topnotch, providing users with 24/7 support that they can count on anytime.

Overview of GuestPoint Benefits

Hotel managers, property managers, and their staff will certainly appreciate the comprehensive property management platform GuestPoint provides. The system is intended to simplify management processes for mall and medium-sized independent accommodation properties such as motels, hotels, spas, resorts, bed and breakfast accommodations to mention a few.

With GuestPoint, property managers are equipped with the tools and features that enable them to effectively manage their properties, generate more bookings, and manage their guests well from check in to check out. The system comes with a friendly, intuitive interface that allows users to take absolute control of their front desk operations and effortlessly perform their tasks. Aside from managing reservations, bookings, and guests, GuestPoint is loaded with functionalities that lets them handle financials, maintenance, and other aspects of property management.

With GuestPoint, information is easily accessible, allowing managers and staff to identify trends, discover opportunities, and address issues almost instantly. Users of GuestPoint have indicated that since using the system, their business has seen significant improvements in revenue and profitability.

Users have also commented positively on GuestPoint’s 24/7 customer support, saying that the software’s support team provided them with top class customer service at every turn whenever they request assistance. Also, GuestPoint is recognized by many business groups and has been the recipient of several awards, an indication of the software’s reliability and effectiveness in helping businesses realize their success.

Overview of GuestPoint Features

  • Dashboard and gauges with instant details
  • iPhone and web access to key data
  • Powerful reporting
  • Comprehensive reservation plan
  • Commission-free online bookings
  • Mobile booking site
  • Facebook integration
  • Simple Yield Management
  • Group and individual accounts
  • Group check-in and check-out
  • Detailed group confirmations
  • Quickly add and remove group members
  • Secure and safe credit card storage
  • Email invoices and statements
  • Track accounts receivable payments
  • Easy-to-understand reports
  • Non-residential accounts
  • Schedule cleaners
  • Prioritize rooms for cleaning
  • Easy-to-read daily cleaning report
  • Free Mobile Housekkeping App
  • Access Locally and in the Cloud
  • Multiple computers in reception
  • Back office
  • Owner’s and manager’s laptop
  • Easy installation on any PC with Windows 7 or higher

GuestPoint Position In Our Categories

Knowing that businesses have specific business-related needs, it is wise they abstain from subscribing to a one-size-fits-all, ”best” business program. However, it would be futile to try to pinpoint such an app even among popular software products. The best thing to do should be to narrow down the varied key factors that require deliberation like essential features, budget, skill aptitude of staff, company size, etc. Thereafter, you should conduct your product research fully. Browse through these GuestPoint evaluations and explore each of the software options in your list more closely. Such all-encompassing product investigation guarantee you circumvent unsuitable software products and subscribe to the system which meets all the tools you require company requires for optimal results.

Position of GuestPoint in our main categories:

TOP 100

GuestPoint is one of the top 100 Hotel Management Software products

If you are considering GuestPoint it could also be beneficial to investigate other subcategories of Hotel Management Software gathered in our database of SaaS software reviews.

There are trendy and widely used applications in each software category. But are they necessarily the best fit for your company’s specific requirements? A popular software product may have thousands of users, but does it offer what you require? For this reason, do not blindly shell out for popular systems. Read at least a few GuestPoint Hotel Management Software reviews and mull over the elements that you want in the software such as the price, main features, available integrations etc. Then, choose a few solutions that fit your needs. Try out the free trials of these platforms, read online opinions, get clarifications from the maker, and do your investigation systematically. This profound research is certain to help you find the most excellent software application for your company’s unique wants.

How Much Does GuestPoint Cost?

GuestPoint Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact GuestPoint for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Hotel Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and GuestPoint reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with GuestPoint. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are GuestPoint pricing details?

GuestPoint Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact GuestPoint for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

What integrations are available for GuestPoint?

GuestPoint integrates with the following business systems and applications:

  • SiteMinder
  • ResOnline
  • Seekom
  • Facebook
  • Expedia
  • WebPoint
  • WebPoint Mobile

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Reviewed By Nestor Gilbert
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