ProcessMaker is an online software program that automates form based, approval driven workflow and improves the way information flows between data and systems. In particular, it provides an intuitive, drag-and-drop interface that makes it easy for business analysts to model approval-based workflows.
Futhermore, ProcessMaker is a cost effective and easy to use open source business process management (BPM) and workflow software application. It is extremely efficient, lightweight, and has one of the lowest overheads of any workflow software in the industry. Subject matter experts and business analysts choose ProcessMaker as their workflow software solution because they can accomplish more and communicate with their technical teams more efficiently.
Show MoreProcessMaker workflow software features an extensive toolbox which provides the ability to easily create digital forms and map out fully functioning workflows. The software is completely web based and accessed via any web browser, making it simple to manage and coordinate workflows throughout an entire organization, including user groups and departments. Its Process Designer provides an intuitive drag-and-drop process modeling tool that is 100% web based and allows users to create and edit process diagrams using the BPMN 2.0 standard (Business Process Modeling Notation).
There is also the Output Document Builder which helps create electronic receipts, letters, confirmations, invoices, contracts or any other type of printable output document that can be added to activities where a printable form needs to be generated with auto-filled information collected during the process. Users can create roles, groups, and departments as well to customize processes for the unique structure, reporting requirements and chain of command in the organization, from managing leaves to shift case loads.
Its dashboards and key performance indicators (KPI) provide decision makers with full visibility to see how processes and employees are performing. There are nearly unlimited options for creating personalized dashboards. Users can also keep track of the progress of requests they have initiated or requests that require their input.
Show MoreKeeping in mind companies have their own business needs, it is prudent that they avoid selecting an all-in-one, ”best” solution. However, it would be almost impossible to try to come across such application even among well-known software systems. The practicable thing to undertake can be to set down the numerous major functions that require deliberation such as key features, price plans, skill aptitude of staff members, company size, etc. The second step is, you should double down on the research systematically. Read some of these ProcessMaker evaluations and check out the other solutions in your list in detail. Such all-encompassing product investigation guarantee you avoid mismatched applications and pay for the one which delivers all the function your company requires in growing the business.
Position of ProcessMaker in our main categories:
ProcessMaker is one of the top 50 Business Process Management Software products
ProcessMaker is one of the 50 Workflow Management Software products
It is essential to note that almost no app in the Business Process Management Software category is an ideal solution able to fulfill all the needs of different business types, sizes and industries. It may be a good idea to read a few ProcessMaker Business Process Management Software reviews first as certain services might dominate just in a very narrow group of applications or be created with a very specific industry in mind. Others can operate with an intention of being easy and intuitive and therefore lack advanced elements needed by more experienced users. You can also come across software that support a wide group of customers and give you a powerful feature set, however this frequently comes at a more expensive price of such a service. Ensure you're aware of your requirements so that you buy a software that has all the features you look for.
ProcessMaker Pricing Plans:
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ProcessMaker Pricing Plans:
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ProcessMaker payment information for enterprise pricing is available only upon request. Please contact the company for further information.
We realize that when you decide to purchase a Business Process Management Software it’s vital not only to see how professionals evaluate it in their reviews, but also to discover if the actual users and enterprises that purchased this software are indeed happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ProcessMaker reviews across a wide array of social media sites. The information is then presented in a simple to digest form indicating how many users had positive and negative experience with ProcessMaker. With that information available you should be ready to make an informed buying choice that you won’t regret.
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ProcessMaker average rating:
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ADD A REVIEWThe most favorable review
PROS: It allows us to be more organized with our processes. We can manage and process requests fast and implement new procedures easily. We don't even have to be experts in programming to do this. Its interface is also simple to use and their support team is very responsive.
CONS: They should widen their community scope as its very limited.
The least favorable review
PROS: No programming skills are needed to create the workflow. It allows us to easily create workflows without prior experience, making it convenient for us non-developers. The API and database links all make the process effective and it's easy to add functions.
CONS: It should provide more user access and features in the user settings. It should also allow access configuration so we can limit which users can access a particular type of file.
More reviews from 14 actual users:
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Simplifies our workflow
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PROS: It simplifies complicated processes in our company. Its drag and drop function is also easy to use and doesn't require any programming skills.
CONS: Because it is written in gulliver, programmers can't write codes in other programming languages.
Great in automating processes
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PROS: We can easily manage our team's workload and improve our customer management. Automating our company process is also very simple.
CONS: It can be slow when it comes to obtaining documents and sending them to the processor.
Simple to use
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PROS: In a few days, you can successfully create workflows. We can also create applications with systems integration. It also allows us to add plugins without affecting the functions of the application. This is my favorite feature thus far. As a bonus, it allows users with minimal expertise in programming to navigate the application without confusion.
CONS: It is not simple to use especially the upgraded version. The workflows have to be re-tested to make sure it is not affected by the upgrades. The UI also needs an update. Currently, it looks outdated. They need to modernize their overall look. The mobile app also lags when there are complex dynaforms and custom javascript/JQuery implementations. Performance issues also occur whenever open cases exceed a certain number.
I love this BPM tool
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PROS: It integrates well with LDAP, allowing us to improve our business processes. Its interface is also easy to navigate. It has folders for inbox, drafts, and participate. To add to this, it also loads fast and is organized. It has columns for sent by, due date, modified by, and priority. And because it integrates with our email, we can keep updated on what's happening.
CONS: The flexibility of the modeling feature can still be improved. Adding more libraries will make the process much more effective.
Automation of workflow processes became easier
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PROS: ProcessMaker is easy to use and it offers automation for different languages. This makes us very satisfied.
CONS: The version 2.x and 3.x have slow updates.
It is an awesome platform
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PROS: No programming skills are needed to create the workflow. It allows us to easily create workflows without prior experience, making it convenient for us non-developers. The API and database links all make the process effective and it's easy to add functions.
CONS: It should provide more user access and features in the user settings. It should also allow access configuration so we can limit which users can access a particular type of file.
I am very happy with ProcessMaker
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PROS: It enhanced our management processes. It fixed our workflows and allowed us to improve task management.
CONS: It is quite expensive. Some features that my business need is not included yet so it has to be customized for us.
I love ProcessMaker
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PROS: It is the best project management tool out there. It allows us to get reports on our processes. Furthermore, its solutions are meant for small businesses because it is free of charge. It is also simple to track calls and product alerts.
CONS: It still needs improvement. Some aspects of it are difficult to correct.
It helps us with our processes
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Ease of Use
PROS: It allows us to be more organized with our processes. We can manage and process requests fast and implement new procedures easily. We don't even have to be experts in programming to do this. Its interface is also simple to use and their support team is very responsive.
CONS: They should widen their community scope as its very limited.
Offers practicality and customizability
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PROS: It is super easy to use and gives you all the necessary tools your business needs.
CONS: The response to inquiries could be a bit faster. Other than this, it has been great so far.
ProcessMaker is a great end to end automation tool
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PROS: It's easy to create forms, automated email, mobile support, and API integration using ProcessMaker. The customer service is also well-equipped with the proper knowledge to help us accomplish our tasks.
CONS: It doesn't integrate with Kafka and HDFS. It also doesn't export files to JPG or PNG.
ProcessMaker is the best
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PROS: It ensures flexibility and fast growth response. This ensures that we can create and automate our processes effectively.
CONS: It's difficult to create business processes for government offices, broadcasting facilities, and cash registers.
Great project assistant
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PROS: It is useful in building frameworks to coordinate your teams and projects. This makes automating business processes very easy.
CONS: There should be an accessibility library. It can give users flexibility when it comes to modeling features.
It is highly functional
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PROS: The interface is easy to use, allowing you to create workflows that are fit for your company, I also love the dynaforms, the database management, and the process management.
CONS: It can be hard to learn it at first, but as you go along the way it gets easier to learn the functions.
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Simplifies our workflow
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Great in automating processes
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Simple to use
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
I love this BPM tool
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Automation of workflow processes became easier
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
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