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User review of Promapp

Promapp is easy to use

- by Cora

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I love how we can modify the process maps into the Promapp. The change process can be performed in seconds by using its drag and drop functionality. I love that this tool makes everything simple and fast. The results are clean, easy to use and without clutter. We started using Process Variant Module and we believe that this would enhance the ability to manage to processes easily and to develop simple and easy to use information.

What aspects are problematic or could work better?

It has some limitation within the Improvements module when it comes to reporting the progress and workload implications.

What specific problems in your company were solved by this product?

We try to fully document all end-to-end processes and to improve them. I love that this system allows us to take full responsibility of the processes instead of leaving the process in hands of some Business analysts. We believe that we could manage our processes better in terms of accuracy. It helps us to reduce the time on maintaining variations of a single process instead of updating multiple versions of the same one.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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