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Purplepass Review

Purplepass
Our score: 8.5 User satisfaction: 93%

What is Purplepass?

Purplepass is a cloud-based ticketing solution for event organizers to sell tickets online. Users use this tool for event registration and assigned seating ticketing management. Signing up and creating an account is free so anyone can start posting their event without spending anything. Your event immediately goes live and gets ready for selling after you provide the event details.

Purplepass can be used for any event — from school events to concerts, fairs, and multi-day festivals. You can design your event’s ticket stock and wristband in seven different colors offered or order custom printed ones. Furthermore, you can integrate Purplepass’ customizable widgets to directly sell on your site. You can post unlimited events for free. Additionally, there are no fees for free events, COMP ticket, map building, and box office.

The event ticketing management solution is an all-in-one solution for reserved seating ticketing. Beyond selling tickets, the software enables you to monitor and track your event’s performance and promote it with the tool’s built-in marketing tools. You can also opt for custom Boca thermal ticket stocks and rent, lease or purchase equipment.

Overview of Purplepass Benefits

Purplepass provides a complete solution for a reserved seating ticket management for any event. Here are some of its top benefits:

Easy Set-Up

Creating an event page on Purplepass is a straightforward process. All organizers have to do is fill in the details about their event, add photos, and go live to start selling tickets. Plus, they can add ticketing widgets to their websites to reach more audiences.

Online Pre-Selling

The greatest benefit of signing up with Purplepass is that organizers can sell tickets before the event. This lets them increase their sales as well as provide reserved seating options to participants. Guests can go on outlets, online, and over the phone to purchase tickets.

Telephone Ordering

While online ticket purchasing is a popular option for most people, there are those who do not have access to the internet or prefer to do it over the phone. That is why Purplepass has a team that takes ticket orders by phone around the clock so that event organizers can increase their number of guests and their profits.

Ticketing Outlets

Guests who would rather purchase their tickets in person may do so at Purplepass outlets. This setup makes for additional event promotion and boosts the likelihood that the event will attract more attendees.

Variable Ticket Options

Event organizers have multiple ticketing options with Purplepass. The solution offers custom design pre-printed ticket stocks, wristbands, digital tickets, thermal tickets, lanyards, badges, and even parking passes. This wide range of choices enable companies and production houses to fully customize their entry passes with their logos, sponsors, and colors for a consistent participant experience.

Secure Digital Vending

Online ticket selling may be convenient, but it can easily fall prey to cybercriminals. To ensure that customer information, especially financial data, are secure, Purplepass utilizes 256-bit SSL and strong data encryption. On top of that, the solution has ticket scanning features to make sure no tickets pass through the event gates and potentially hurt the organizers’ sales.

Scalable Infrastructure

Purplepass is built on a scalable and self-healing infrastructure. The system can easily handle rush ticket sales to ensure that the solution does not go down due to heavy traffic. This way, events can sell as many tickets they can without losing guest or creating inconveniences due to system crashes and downtimes.

Sales Tracking

With Purplepass, companies and agencies can keep track of their sales performances. They can see which channels lead the most customers to the ticketing solution, so they can optimize their marketing efforts.

Moreover, Purplepass seamlessly integrates with Salesforce for organizers to easily store customer data. They can build a relationship with their guests and give them tailored offers for future events.

Overview of Purplepass Features

  • Online Ticket Selling
  • Assigned Seating
  • Social Media Marketing
  • Participant Head Count
  • Ticket Sales & Discounts
  • Printed Material
  • Multiple Fulfillment Options
  • Credit Card Processing
  • Authorize.Net Integration
  • PayPal Integration
  • Ticketing Widgets
  • Sales Tracking
  • Day-of-Sales Management
  • Pre-sale Marketing
  • Salesforce CRM Integration
  • Real-Time Sales Alerts
  • Reporting & Analysis
  • Admission Management
  • Free Account Sign Up
  • Wristband
  • Built-in Marketing Tools
  • Box Office
  • Map Building
  • COMP Tickets
  • Thermal Ticket Stocks

Purplepass Position In Our Categories

Since companies have unique business-related needs, it is only prudent that they avoid going for a one-size-fits-all, ”best” software product. At any rate, it would be hard to try to come across such a software system even among recognizable software solutions. The practical thing to undertake can be to jot down the different main aspects that need careful thought such as important features, budget, skill ability of staff, organizational size, etc. After which, you must perform the product research exhaustively. Browse through some Purplepass review articles and explore each of the software solutions in your shortlist in detail. Such all-encompassing product investigation guarantee you steer clear of ill-fitting software solutions and subscribe to the one that includes all the aspects your business requires to be successful.

Position of Purplepass in our main categories:

TOP 50

Purplepass is one of the top 50 Event Management Software products

If you are considering Purplepass it might also be sensible to examine other subcategories of Event Management Software collected in our base of B2B software reviews.

It is important to keep in mind that almost no app in the Event Management Software category will be a perfect solution that can match all the goals of different business types, sizes and industries. It may be a good idea to read a few Purplepass Event Management Software reviews first as specific solutions may perform well just in a really narrow group of applications or be created with a very specific industry in mind. Others might work with an idea of being simple and intuitive and consequently lack complicated features welcomed by more experienced users. You can also come across services that support a wide group of customers and offer a rich feature toolbox, however that in most cases comes at a more expensive cost of such a solution. Make sure you're aware of your requirements so that you purchase a solution that has exactly the functionalities you look for.

How Much Does Purplepass Cost?

Purplepass Pricing Plans:

Free Trial

Service Fee

2.5% or $0.99/ticket

Credit Card Processing

3% of total price

Ticket Stock

$0.10/each

Wristbands

$0.12/wristband

Custom Boca Thermal Tickets

Contact vendor

Custom Pre-Printed Tickets

Contact vendor

Equipment Rental, Lease, Purchase

Contact vendor

Purplepass offers the following SMB and enterprise pricing plans.  Give the details a look, and select the best plan for your business.

  • Service Fee – 2.5% plus $0.99 per ticket
  • Credit Card Processing – 3% of total price (online) or 2.5% of price plus $0.25 per transaction (box office)
  • Ticket Stock – $0.10 for thermal and $0.12 for full color
  • Wristbands – $0.12 each

Contact the vendor to request a quote for the following:

  • Custom Boca thermal ticket stock
  • Fully-customized pre-printed tickets
  • Rental, lease and purchase of equipment

Purplepass does not charge box office fees, map building fees, COMP ticket fees, and for free events. There are also no sign-up fees and users can create unlimited events.

User Satisfaction

Positive Social Media Mentions 20
Negative Social Media Mentions 1

We realize that when you make a decision to buy Event Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Purplepass reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Purplepass. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Purplepass Comparisons

Purplepass user reviews

They won’t fully refund your tickets if they cancel!

Read full review >
Anonymous Reviewer
1/5

Overall impression

2/5

Customer Support

1/5

Value for Money

3/5

Ease of Use

Published on: 25.04.2019 Company Size: N/A Industry: N/A

What are Purplepass pricing details?

Purplepass Pricing Plans:

Free Trial

Service Fee

2.5% or $0.99/ticket

Credit Card Processing

3% of total price

Ticket Stock

$0.10/each

Wristbands

$0.12/wristband

Custom Boca Thermal Tickets

Contact vendor

Custom Pre-Printed Tickets

Contact vendor

Equipment Rental, Lease, Purchase

Contact vendor

Purplepass offers the following SMB and enterprise pricing plans.  Give the details a look, and select the best plan for your business.

  • Service Fee – 2.5% plus $0.99 per ticket
  • Credit Card Processing – 3% of total price (online) or 2.5% of price plus $0.25 per transaction (box office)
  • Ticket Stock – $0.10 for thermal and $0.12 for full color
  • Wristbands – $0.12 each

Contact the vendor to request a quote for the following:

  • Custom Boca thermal ticket stock
  • Fully-customized pre-printed tickets
  • Rental, lease and purchase of equipment

Purplepass does not charge box office fees, map building fees, COMP ticket fees, and for free events. There are also no sign-up fees and users can create unlimited events.

What integrations are available for Purplepass?

Purplepass integrates with the following third-party services:

  • Authorize.Net
  • PayPal
  • Salesforce

Purplepass also offers integrated ticketing widgets event organizers can display on their websites for marketing and selling purposes.

Purplepass average rating:

Average score
1.8/5 (1 user reviews)
1/5

Overall impression

1/5

Customer Support

3/5

Value for Money

2/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Anonymous Reviewer

PROS: It was easy to purchase tickets and for them to charge you for the tickets.

CONS: If they cancel the show, they will only refund you for the ticket price, but not the service fee. Sounds they this is how they are really making their money. Don't expect a full refund even if they cancel.

Reviewed 11 months ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: It was easy to purchase tickets and for them to charge you for the tickets.

CONS: If they cancel the show, they will only refund you for the ticket price, but not the service fee. Sounds they this is how they are really making their money. Don't expect a full refund even if they cancel.

Reviewed 11 months ago

Read full review >

More reviews from 1 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

They won’t fully refund your tickets if they cancel!

Read full review >
Anonymous Reviewer
1/5

Overall impression

2/5

Customer Support

1/5

Value for Money

3/5

Ease of Use

Published on: 25.04.2019 Company Size: N/A Industry: N/A

PROS: It was easy to purchase tickets and for them to charge you for the tickets.

CONS: If they cancel the show, they will only refund you for the ticket price, but not the service fee. Sounds they this is how they are really making their money. Don't expect a full refund even if they cancel.

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Reviewed By Jenny Chang
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