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QuestionPro Review

QuestionPro
Our score: 8.9 User satisfaction: 100%

What is QuestionPro?

QuestionPro is a web-based survey application for small and medium companies, the same as enterprises. It enables companies to easily create online polls and surveys, and share them with a targeted set of users in order to make business decisions based on the responses collected. The app has been developed by QuestionPro Inc. who design online survey and workflow software for millions of customers across the globe.

QuestionPro includes multiple pre-built survey templates and more than 30 question types, which can be used by companies to create questionnaires and personalized surveys. It offers tools to reach respondents through email, integrated pop-ups, and survey posting on social networks including Facebook and Twitter.

Companies can choose from more than 20 professional survey themes using inbuilt tools to customize headers and footers with company logos, videos, audio, pictures, and HTML content for the complete branding of surveys. Each survey highlights a survey progress bar which lets the respondent know the percentage of the survey completed/remaining. Users can generate flexible surveys by keeping certain fields mandatory for respondents and the rest optional, ensuring that primary questions are answered within the survey.

QuestionPro survey can also be used to compute scores for the number of questions answered by the respondent and immediately present overall scores upon survey completion. The survey response can be exported into CSV, Excel, and other supported formats. Users can also share surveys with respondents and collect responses through the mobile app available for Android and iOS-based tablets and smartphones.

Overview of QuestionPro Benefits

You can utilize QuestionPro to easily come up with professional looking, customized, and branded surveys complete with corporate logo and themes. The app allows integration of multimedia elements in your surveys including images, videos, pictures, emojis and graphics, among others. It offers complete survey control such as letting you make mandatory the completion of particular fields before respondents can exit surveys.

You can also share surveys with respondents whether offline or online as well as deploy surveys in multiple ways such as through social media, email, mobile, QR codes and others. The app has multilingual support, letting you craft surveys in dozens of global languages.

You can quickly create online polls and surveys with the app’s intuitive web-based software tool. You can create your own survey, copy a professionally written survey template, or upload your survey directly from a Word file. With more than 30 question types and dozens of color themes, QuestionPro makes it easy to create great looking surveys and questionnaires.

Reach your customers wherever they are using survey tools: email system, embedding in your website, creating pop-up and exit surveys, or posting to social networks like Facebook, Twitter, and Google+. QuestionPro surveys look great on mobile devices and tablets, and you can even collect responses offline using the iOS and Android mobile survey app.

QuestionPro makes analysis easy with a full set of reporting features such as text analytics, trend analysis, segmentation tools, pivot tables, and real-time summary. You can also export your survey data directly to CSV, SPSS, or Excel. The app makes it easy to share results with formatted PowerPoint and Word reports and by generating attractive-looking infographics.

Use QuestionPro’s database of millions of highly qualified respondents for your next research project. The vendor’s experts are ready to offer turnkey support and management for all your sample needs.

QuestionPro is a flexible solution for academic institutions which gives every student unlimited access to the app’s highest paid license. For more in-depth analysis, a Research Team license offers advanced collaboration as well as custom scripting.

QuestionPro’s seamless data integration with Salesforce and robust API put you in full control of your data. You can export reports and data to PowerPoint, Word, Microsoft Excel, Adobe PDF, Google Docs, and SPSS.

Security is the highest priority for the vendor. QuestionPro is SSAE 16 (SOC 2) compliant, audited by a third party; and EU and Swiss SafeHarbor certified. SSL for survey and data is standard, and SSO is available.

Overview of QuestionPro Features

  • Support for advanced branching
  • Response collection via mobile
  • Online survey creation
  • Custom API
  • Custom URL, branding & themes
  • Dashboard account
  • Drag-and-drop editor
  • Electronic signature capture
  • Export data to Excel, SPSS or CSV
  • Integration with Facebook & Twitter
  • Protected password
  • Multi-user account
  • Offline survey access
  • Reporting & filtering
  • Salesforce integration
  • Survey reminders
  • Surveys secured by SSL
  • Questions library & pre-built survey templates
  • Analysis of trends
  • Integration with website

QuestionPro Position In Our Categories

Knowing that companies have special business-related needs, it is only sensible they avoid seeking a one-size-fits-all, ideal software product. Needless to say, it would be futile to stumble on such an app even among widely used software systems.
The correct thing to do is to write the several chief aspects that require inspection such as critical features, costing, skill ability of the employees, business size, etc. Then, you must perform your research to a full extent. Go over these QuestionPro analyses and explore each of the software systems in your list in detail. Such all-encompassing product research guarantee you drop unfit apps and pay for the system which meets all the features you require company requires to realize efficiency.

Position of QuestionPro in our main categories:

TOP 5

QuestionPro is one of the top 5 Survey Software products

If you are interested in QuestionPro it might also be sensible to examine other subcategories of Survey Software listed in our base of B2B software reviews.

Every company has its own characteristics, and might need a special Survey Software solution that will be fit for their company size, type of customers and staff and even specific niche they deal with. It's not wise to count on getting an ideal app that is going to work for every business regardless of their background is. It may be a good idea to read a few QuestionPro Survey Software reviews first and even then you should keep in mind what the solution is supposed to do for your business and your staff. Do you need a simple and intuitive app with only essential functions? Will you really make use of the advanced tools required by pros and big enterprises? Are there any specific features that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to get a reliable software that will match your budget.

How Much Does QuestionPro Cost?

QuestionPro Pricing Plans:

Free Trial

Free Plan

Free

Professional Plan

$15/month

Corporate Plan

$99/month

Team Edition

Contact vendor

Enterprise Edition

Contact vendor

 Free Plan – $0

  • Unlimited Surveys
  • 10 Questions / Survey
  • 100 Responses / Survey
  • Email Support


Professional Plan – $15/month or $144 billed annually

  • Unlimited Surveys
  • Unlimited Questions
  • 1,000 Responses
  • Priority Email Support
  • Skip Logic
  • Question & Answer Piping
  • Global Password Protection
  • Standard Themes And Colors
  • Address Book With Response Tracking
  • Data Export (CSV, XLS, PDF)


Corporate Plan – $99/month or $899 billed annually

  • Unlimited Surveys
  • Unlimited Questions
  • Unlimited Responses
  • 24 / 7 Chat & Email Support
  • Skip & Advanced Logic
  • Question & Answer Piping
  • Username & Password Protection
  • Custom Themes & CSS
  • Custom Variables & Mail Merge
  • Data Export (CSV, XLS, DOC, PDF, PPT)
  • Advanced Question Types
  • File Upload
  • Save & Continue Later
  • Schedule Survey Reminders
  • Panel Integration
  • API Integration
  • Data Segmentation
  • Advanced Data Export To SPSS
  • Report Scheduler
  • Trend Analysis
  • Crosstabs
  • Datacenter Locations
  • Offline Surveys With GPS
  • Multilingual Surveys

For Team and Enterprise Edition contact vendor

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Survey Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and QuestionPro reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with QuestionPro. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular QuestionPro Alternatives

Top Competitors To QuestionPro By Price

Trending Survey Software Reviews

Product name:
Score:
Satisfaction:
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100%

QuestionPro Comparisons

QuestionPro user reviews

Packed with features at a reasonable price.

Read full review >
Nikita
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 14.09.2019 Company Size: More than 100 Employees Industry: Management Consulting

Not the best in aesthetics, but it does its job well.

Read full review >
Vicky
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 20.08.2019 Company Size: Industry: Management Consulting

What are QuestionPro pricing details?

QuestionPro Pricing Plans:

Free Trial

Free Plan

Free

Professional Plan

$15/month

Corporate Plan

$99/month

Team Edition

Contact vendor

Enterprise Edition

Contact vendor

 Free Plan – $0

  • Unlimited Surveys
  • 10 Questions / Survey
  • 100 Responses / Survey
  • Email Support


Professional Plan – $15/month or $144 billed annually

  • Unlimited Surveys
  • Unlimited Questions
  • 1,000 Responses
  • Priority Email Support
  • Skip Logic
  • Question & Answer Piping
  • Global Password Protection
  • Standard Themes And Colors
  • Address Book With Response Tracking
  • Data Export (CSV, XLS, PDF)


Corporate Plan – $99/month or $899 billed annually

  • Unlimited Surveys
  • Unlimited Questions
  • Unlimited Responses
  • 24 / 7 Chat & Email Support
  • Skip & Advanced Logic
  • Question & Answer Piping
  • Username & Password Protection
  • Custom Themes & CSS
  • Custom Variables & Mail Merge
  • Data Export (CSV, XLS, DOC, PDF, PPT)
  • Advanced Question Types
  • File Upload
  • Save & Continue Later
  • Schedule Survey Reminders
  • Panel Integration
  • API Integration
  • Data Segmentation
  • Advanced Data Export To SPSS
  • Report Scheduler
  • Trend Analysis
  • Crosstabs
  • Datacenter Locations
  • Offline Surveys With GPS
  • Multilingual Surveys

For Team and Enterprise Edition contact vendor

What integrations are available for QuestionPro?

QuestionPro’s seamless data integration with Salesforce and robust API give you full control of your data. You can export data and reports to SPSS, Google Docs, Adobe PDF, Microsoft Excel, Word, and PowerPoint.

At the same time, QuestionPro integrates with the following business apps:

  • Salesforce
  • Salesforce App
  • Zapier
  • Marketo
  • Microsoft Dynamics
  • Hubspot
  • Tableau
  • Caspio
  • Google Sheets
  • Webhooks
  • QuestionPro App
  • SPSS / Excel
  • Google Docs / Dropbox
  • QuestionPro API
  • Social networks
  • Google Analytics
  • Slack
  • Omniture

QuestionPro average rating:

Average score
5/5 (2 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Vicky

PROS: What I love about QPro is that it gives you the freedom to create and conduct surveys, and obtain reports without unnecessary complications. They have helpful staff working behind the scenes too.

CONS: QPro surveys are too straightforward. To be honest, they can be downright drab to look at.

Reviewed 2 months ago

Read full review >

The least favorable review

Vicky

PROS: What I love about QPro is that it gives you the freedom to create and conduct surveys, and obtain reports without unnecessary complications. They have helpful staff working behind the scenes too.

CONS: QPro surveys are too straightforward. To be honest, they can be downright drab to look at.

Reviewed 2 months ago

Read full review >

More reviews from 2 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Packed with features at a reasonable price.

Read full review >
Nikita
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 14.09.2019 Company Size: More than 100 Employees Industry: Management Consulting

PROS: In terms of functionalities, I think that QPro is just as good as the next available tool in the market. However, what sets it apart is their customer support team. We have worked with various survey tools in our almost 4 decades in the business, and QPro’s team has been the most impressive. They can competently answer questions right away. And when you give suggestions for an added functionality, they don’t just add it to a pile and leave you with bated breath as you hope that they will integrate this into the tool. Their response rates to suggestions are swift, which I absolutely appreciate. There are no add-on fees as well.

CONS: Logging in to QPro can take quite a while. I hope that they would improve this part too. It would be nice if they allowed us to work with other teams outside of our company. Right now, access is limited to just people from our team. Hopefully, down the road, they look into this and give us more freedom in terms of giving out accessibility.

What do you think about this review? Great Poor

Not the best in aesthetics, but it does its job well.

Read full review >
Vicky
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 20.08.2019 Company Size: Industry: Management Consulting

PROS: What I love about QPro is that it gives you the freedom to create and conduct surveys, and obtain reports without unnecessary complications. They have helpful staff working behind the scenes too.

CONS: QPro surveys are too straightforward. To be honest, they can be downright drab to look at.

What do you think about this review? Great Poor
Reviewed By Louie Andre
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