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QuestionPro REVIEW

Survey Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 8.9

What is QuestionPro?

QuestionPro is a web-based survey application for small and medium companies, the same as enterprises. It enables companies to easily create online polls and surveys, and share them with a targeted set of users in order to make business decisions based on the responses collected. The app has been developed by QuestionPro Inc. who design online survey and workflow software for millions of customers across the globe.

QuestionPro includes multiple pre-built survey templates and more than 30 question types, which can be used by companies to create questionnaires and personalized surveys. It offers tools to reach respondents through email, integrated pop-ups, and survey posting on social networks including Facebook and Twitter.

Companies can choose from more than 20 professional survey themes using inbuilt tools to customize headers and footers with company logos, videos, audio, pictures, and HTML content for the complete branding of surveys. Each survey highlights a survey progress bar which lets the respondent know the percentage of the survey completed/remaining. Users can generate flexible surveys by keeping certain fields mandatory for respondents and the rest optional, ensuring that primary questions are answered within the survey.

QuestionPro survey can also be used to compute scores for the number of questions answered by the respondent and immediately present overall scores upon survey completion. The survey response can be exported into CSV, Excel, and other supported formats. Users can also share surveys with respondents and collect responses through the mobile app available for Android and iOS-based tablets and smartphones.

Overview of QuestionPro Benefits

You can utilize QuestionPro to easily come up with professional looking, customized, and branded surveys complete with corporate logo and themes. The app allows integration of multimedia elements in your surveys including images, videos, pictures, emojis and graphics, among others. It offers complete survey control such as letting you make mandatory the completion of particular fields before respondents can exit surveys.

You can also share surveys with respondents whether offline or online as well as deploy surveys in multiple ways such as through social media, email, mobile, QR codes and others. The app has multilingual support, letting you craft surveys in dozens of global languages.

You can quickly create online polls and surveys with the app’s intuitive web-based software tool. You can create your own survey, copy a professionally written survey template, or upload your survey directly from a Word file. With more than 30 question types and dozens of color themes, QuestionPro makes it easy to create great looking surveys and questionnaires.

Reach your customers wherever they are using survey tools: email system, embedding in your website, creating pop-up and exit surveys, or posting to social networks like Facebook, Twitter, and Google+. QuestionPro surveys look great on mobile devices and tablets, and you can even collect responses offline using the iOS and Android mobile survey app.

QuestionPro makes analysis easy with a full set of reporting features such as text analytics, trend analysis, segmentation tools, pivot tables, and real-time summary. You can also export your survey data directly to CSV, SPSS, or Excel. The app makes it easy to share results with formatted PowerPoint and Word reports and by generating attractive-looking infographics.

Use QuestionPro’s database of millions of highly qualified respondents for your next research project. The vendor’s experts are ready to offer turnkey support and management for all your sample needs.

QuestionPro is a flexible solution for academic institutions which gives every student unlimited access to the app’s highest paid license. For more in-depth analysis, a Research Team license offers advanced collaboration as well as custom scripting.

QuestionPro’s seamless data integration with Salesforce and robust API put you in full control of your data. You can export reports and data to PowerPoint, Word, Microsoft Excel, Adobe PDF, Google Docs, and SPSS.

Security is the highest priority for the vendor. QuestionPro is SSAE 16 (SOC 2) compliant, audited by a third party; and EU and Swiss SafeHarbor certified. SSL for survey and data is standard, and SSO is available.

Overview of QuestionPro Features

  • Support for advanced branching
  • Response collection via mobile
  • Online survey creation
  • Custom API
  • Custom URL, branding & themes
  • Dashboard account
  • Drag-and-drop editor
  • Electronic signature capture
  • Export data to Excel, SPSS or CSV
  • Integration with Facebook & Twitter
  • Protected password
  • Multi-user account
  • Offline survey access
  • Reporting & filtering
  • Salesforce integration
  • Survey reminders
  • Surveys secured by SSL
  • Questions library & pre-built survey templates
  • Analysis of trends
  • Integration with website

QuestionPro Position In Our Categories

Position of QuestionPro in our main categories:

5

QuestionPro is one of the top 5 Survey Software products

5

QuestionPro is one of the 5
Survey Software products


If you are considering QuestionPro it may also be a good idea to check out other subcategories of Best Survey Software gathered in our database of B2B software reviews.

Enterprises have unique needs and requirements and no software application can be perfect in such a situation. It is pointless to try to find an ideal out-of-the-box software app that meets all your business needs. The wise thing to do would be to adapt the system for your special wants, staff member skill levels, finances, and other elements. For these reasons, do not rush and invest in well-publicized trendy applications. Though these may be widely used, they may not be the ideal fit for your specific needs. Do your research, look into each short-listed platform in detail, read a few QuestionPro reviews, call the vendor for explanations, and finally choose the product that provides what you want.

How Much Does QuestionPro Cost?

QuestionPro Pricing Plans:
Free trial
Free Plan
Free
Professional Plan
$15/month
Corporate Plan
$99/month
Team Edition
Contact vendor
Enterprise Edition
Contact vendor

For Individuals

Free Plan – $0

  • 10 Questions
  • 100 Responses
  • Email Support
  • Mobile Screen Optimized

Professional Plan – $15/month or $144 billed annually

  • 1000 Responses Per Month
  • Unlimited Surveys & Questions
  • Priority Email Support
  • Data Export And Reports
  • Global Password Protection
  • Mobile Screen Optimized
  • Question & Answer Piping
  • Skip Logic
  • Theme Customization

Corporate Plan – $99/month or $899 billed annually

  • Unlimited Surveys & Questions
  • Unlimited Responses
  • 24/7 Email & Chat Support

Includes all features of the Professional plan, plus:

  • 24/7 Phone Support
  • Advanced Question Types
  • API Integration
  • Data Segmentation
  • Multi User
  • Multilingual Surveys
  • Offline Data Collection
  • Panel Integration
  • Report Scheduler
  • Save & Continue
  • Schedule Survey Reminders
  • SPSS Export & Text Analysis
  • Trend Analysis

For Teams and Enterprise

Team Edition – contact the company for a quote

All Corporate plan features, plus:

  • API Integration
  • Automated Reports
  • Company Branded Login Portal
  • Custom Scripting
  • Dedicated Account Manager
  • Expert Training
  • Extended Email List Size
  • Extended Media Support
  • Premium Support
  • Salesforce Integration
  • Section Based Scoring

Enterprise Edition – contact the company for a quote

All Team Edition features, plus:

  • Complex Question Types
  • Conjoint Analysis
  • Consolidate Report
  • Data View & Storage
  • Datacenter Versatility
  • Google Analytics
  • HIPAA Compliance
  • Import Data
  • Salesforce Sandbox Integration
  • Single Sign On
  • Survey Encryption
  • Webhooks

User Satisfaction

We realize that when you make a decision to buy Survey Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and QuestionPro reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with QuestionPro. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

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NEGATIVE SOCIAL MENTIONS

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING

What are QuestionPro pricing details?

QuestionPro Pricing Plans:
Free trial
Free Plan
Free
Professional Plan
$15/month
Corporate Plan
$99/month
Team Edition
Contact vendor
Enterprise Edition
Contact vendor

For Individuals

Free Plan – $0

  • 10 Questions
  • 100 Responses
  • Email Support
  • Mobile Screen Optimized

Professional Plan – $15/month or $144 billed annually

  • 1000 Responses Per Month
  • Unlimited Surveys & Questions
  • Priority Email Support
  • Data Export And Reports
  • Global Password Protection
  • Mobile Screen Optimized
  • Question & Answer Piping
  • Skip Logic
  • Theme Customization

Corporate Plan – $99/month or $899 billed annually

  • Unlimited Surveys & Questions
  • Unlimited Responses
  • 24/7 Email & Chat Support

Includes all features of the Professional plan, plus:

  • 24/7 Phone Support
  • Advanced Question Types
  • API Integration
  • Data Segmentation
  • Multi User
  • Multilingual Surveys
  • Offline Data Collection
  • Panel Integration
  • Report Scheduler
  • Save & Continue
  • Schedule Survey Reminders
  • SPSS Export & Text Analysis
  • Trend Analysis

For Teams and Enterprise

Team Edition – contact the company for a quote

All Corporate plan features, plus:

  • API Integration
  • Automated Reports
  • Company Branded Login Portal
  • Custom Scripting
  • Dedicated Account Manager
  • Expert Training
  • Extended Email List Size
  • Extended Media Support
  • Premium Support
  • Salesforce Integration
  • Section Based Scoring

Enterprise Edition – contact the company for a quote

All Team Edition features, plus:

  • Complex Question Types
  • Conjoint Analysis
  • Consolidate Report
  • Data View & Storage
  • Datacenter Versatility
  • Google Analytics
  • HIPAA Compliance
  • Import Data
  • Salesforce Sandbox Integration
  • Single Sign On
  • Survey Encryption
  • Webhooks

What integrations are available for QuestionPro?

QuestionPro’s seamless data integration with Salesforce and robust API give you full control of your data. You can export data and reports to SPSS, Google Docs, Adobe PDF, Microsoft Excel, Word, and PowerPoint.

At the same time, QuestionPro integrates with the following business apps:

  • QuestionPro App
  • SPSS / Excel
  • Google Docs / Dropbox
  • com / Starbucks Rewards
  • QuestionPro API
  • Social networks
  • iBeacon

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