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ResMan Review

ResMan
Our score: 9.3 User satisfaction: 91%

What is ResMan?

ResMan is a flexible residential property management software solution designed to streamline, automate, and innovate the key processes and tasks involved in running multifamily property businesses. With ResMan, residential property owners and teams will be able to enjoy a simplified experience, access all the data they need so they can become more efficient and come up with better insights and strategic decisions, and utilize flexible integrations which will make them love the software.

ResMan has accounting features that automate the management of accounts receivable, accounts payable, and general ledgers. Users can also generate reports that help investors assess financial performance. The residential property management solution provides them with the capability to utilize navigation tools to access data quickly, organize and secure their documents, and create automated tasks for specific workflows. 

To improve resident satisfaction, the software ensures that maintenance professionals are able to access work orders from their mobile devices, enabling them to promptly respond to service requests. Automated notifications can be set up so that residents are alerted to maintenance activities and staff can save time. In addition, ResMan helps users achieve compliance with regulations that are implemented for affordable housing properties. It offers a screening tool which can be used to make sure that vacant units are filled with responsible and reliable renters. The other features included in the software are lead management, credit builder, budgeting, boardroom analytics, and online search and payment collection.

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Overview of ResMan Benefits

Improve Operational Efficiency

One of the key features offered by ResMan is its capability to improve the operational efficiency of residential property businesses. It makes sure that property owners and managers are able immediately get the data they want and property teams can easily perform their day-to-day tasks.

Thoughtful Navigation Tools

The residential property management software is built with thoughtful navigation tools that permit users to quickly jump to records and access specific data such as resident and vendor information, units, and transactions by simply clicking the mouse. On-site staff are also alerted when guest cards and applications are available online and when messages are being sent via the residential portal or through SMS.

Document Management

Another feature that boosts operational efficiency is the ability to organize records and reports online, and keep them safe and secured. With ResMan, users will be able to store resident records and add pertinent documents to them like leasing papers. If they need to search for invoices, payments, and work orders that are associated with specific vendors, they can easily do that because the software can also organize vendor records online. Meanwhile, all maintenance activities performed for each unit and tenant move-in and move-out history can be accessed through unit records.

Task Automation

Aside from document management, ResMan delivers a feature that automates key residential property management tasks such as leasing, maintenance, and accounting. Interestingly, this task management feature enables users to prioritize their tasks using a color-coding system that they can personalize to match their own workflows and processes. The software has an interactive calendar, allowing team members to view task schedules.

Mobile Maintenance Capabilities

ResMan is equipped with mobile maintenance capabilities that enable property owners and staff, and maintenance professionals to deliver a quality resident experience and meet the expectations of investors. Thus, when residents send urgent service requests, property staff are instantly notified even if they are in the field. Likewise, maintenance professionals can view work orders while they are outside the property. They can prepare the necessary documents for the work orders directly from their mobile devices.

Gain Full Control Over Transactions And Accounting Processes

The residential property management solution gives property teams and staff full control over all accounting tasks related to their business. The software comes with accounting features that allow users to gather accurate, consistent, and enterprise-wide data so they can gain insights into their financial performance and improve their cash flow and bottom line.

With these accounting features, transactions and activities for accounts receivables are comprehensively organized. In addition, ResMan permits the creation invoices from a central location as well as the management of expenses by setting up user rights and expense limit requirements. They can do all of these through the aid of a robust and automated accounts payable workflow. Also, ResMan has general ledger management capabilities which enable them to create journal entries that can be automatically revised in real time, set up templates for recurring transactions, and associate new general ledger accounts with selected properties.

Manage Prospective Renters And Residents

ResMan automates the process of generating and managing prospective residents. It ensures that users will be able to capture leads through automated content management and follow up with leads. The software permits them to automatically publish and feed marketing content into Internet listing services that they are affiliated with. Also, ResMan enables them to instantly update the content so that it contains accurate information based on community standards.

To be able to convert the leads, ResMan allows team members to access contact details, track the statuses of applications, as well as share other important lead information with each other. Leads can also be assigned to specific team members. Using response templates, users will be able to quickly reach out to leads, streamlining the follow-up process.

Credit Builder Program

ResMan is built with advanced features which are available in its edition or version called ResMan Plus. One of them is its Credit Builder, a resident-funded amenity that helps responsible residents build good credit scores so that they will be approved when they apply for loans and mortgages, or when they want to get better rates from services. ResMan’s Credit Builder program benefits both residents and property owners. It adds a new revenue stream for properties, letting property owners improve their NOI or net operating income. For residents, this is a life-changing feature, as they are able to produce credit reports that prove that they are making rental payments on time and have good financial standing.

Fill Vacant Units With Responsible Renters

Another advanced feature included in ResMan Plus is its screening tool which permits users to review applications and assess potential risk associated with prospective residents and renters. This tool utilizes quantitative data and scoring models, permitting them to accurately track applicants that have negative payment behavior and other issues that don’t conform to their financial goals and business requirements. 

Generate Applicant Screening Results In Real Time

This tool generates screening results in real time. Because of this, vacant units with unqualified applicants are immediately made available online for those prospective renters that will most likely pass the applicant screening process. This prevents revenue losses for vacancies and properties that are linked to applicants which have been disqualified based on the screening results.

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Overview of ResMan Features

  • Operational Efficiencies
  • Navigate To The Data
  • Document Management
  • Task Management
  • Mobile Maintenance
  • Inventory Management
  • Define Maintenance Workflows, Forms, and Notifications
  • Accounting
  • Automated Accounts Receivables
  • Robust Accounts Payable Workflow
  • General Ledger
  • Innovative Budgeting Module
  • Automated Projections
  • Lead Management
  • Manage Marketing Content
  • Applicant Lease Signatures
  • Boardroom Analytics
  • Portfolio Views
  • Reporting
  • Text Messaging
  • Foolproof Communication
  • Comply With Affordable Housing Regulations
  • Credit Builder
  • Applicant Screening Tool
  • Simplified Online Leasing

ResMan Position In Our Categories

Bearing in mind businesses have special business wants, it is wise that they avoid paying for a one-size-fits-all, ideal software solution. Nevertheless, it would be hard to come across such a software system even among popular software solutions. The reasonable thing to undertake can be to spell out the several main functions which entail scrutiny like important features, costing, technical skill aptitude of the users, company size, etc. Thereafter, you should conduct the product research thoroughly. Browse over some of these ResMan reviews and scrutinize the other applications in your list in detail. Such comprehensive product research ascertain you steer clear of unfit applications and subscribe to the one that has all the benefits your company requires for success.

Position of ResMan in our main categories:

TOP 10

ResMan is one of the top 10 Property Management Software products

TOP 10

ResMan is one of the 10 Real Estate Management Software products

If you are considering ResMan it may also be a good idea to analyze other subcategories of Property Management Software collected in our base of SaaS software reviews.

It is crucial to note that almost no software in the Property Management Software category is going to be a perfect solution able to fulfill all the requirements of various company types, sizes and industries. It may be a good idea to read a few ResMan Property Management Software reviews first as some solutions can perform well only in a really small group of applications or be created with a very specific type of industry in mind. Others may function with an idea of being simple and intuitive and as a result lack complex features desired by more experienced users. You can also come across services that support a wide group of customers and provide a complex feature set, however that frequently comes at a more significant price of such a software. Ensure you're aware of your needs so that you get a software that provides specifically the features you look for.

How Much Does ResMan Cost?

ResMan Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are ResMan pricing details?

ResMan Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ResMan’s SMB and enterprise pricing plan information is available only upon request. Please contact a sales rep, and ask for a quote.

User Satisfaction

Positive Social Media Mentions 69
Negative Social Media Mentions 6

We realize that when you make a decision to purchase a Property Management Software it’s vital not only to see how experts score it in their reviews, but also to find out whether the real users and companies that use this software are indeed happy with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and ResMan reviews across a broad range of social media sites. The data is then featured in a simple to understand way revealing how many customers had positive and negative experience with ResMan. With that information at hand you should be prepared to make an informed buying choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for ResMan?

ResMan supports integration with the following business systems and applications:

  • CoreLogic
  • Anyone Home
  • RentDynamics
  • Resident Spark
  • Knock
  • Indatus
  • LeasingBook
  • iloveleasing
  • Navas Labs
  • On-Site
  • HandyTrac
  • Record360
  • Nexus Systems
  • SMS
  • Wakefield & Associates
  • Rent Jungle
  • Apartment Finder
  • Bluemoon
  • 365 Connect
  • PayLease
  • Notifii
  • Assurant
  • Updater
  • LRO
  • ZG
  • Deposit IQ
  • Ellis
  • Conservice

ResMan User Reviews

ResMan average rating:

Average score
4.4/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Adelle

PROS: It has a simple onboarding process and is very easy to learn how to use.

CONS: I love ResMan. I have no issues with it.

Reviewed 4 years ago

Read full review >

The least favorable review

Kamryn

PROS: It is easy to use and is organized. The reports you can run are also great.

CONS: I hope they can improve the transfer feature. It'd also be great if we can accept online applications so it's easier for us to run the business.

Reviewed 4 years ago

Read full review >

More reviews from 14 actual users:

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  • Most useful
  • Most positive
  • Most negative

Very user-friendly

Read full review >
Franz
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.10.2021 Company Size: 1-10 Employees Industry: N/A

PROS: ResMan is very user-friendly and easy to use. I've used other software before and I'd always come back to this because of its easy navigation and beautiful user interface. I would recommend ResMan to anyone who asks.

CONS: Opening multiple tabs should be allowed, rather than just using the boardroom. It'd be easier for us.

What do you think about this review?

Great Poor

It is the leading tool to use

Read full review >
Adelle
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 28.08.2021 Company Size: More than 100 Employees Industry: N/A

PROS: It has a simple onboarding process and is very easy to learn how to use.

CONS: I love ResMan. I have no issues with it.

What do you think about this review?

Great Poor
Show More User Reviews (14)

I am a first-time user and my experience is great

Read full review >
Kurtis
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.07.2021 Company Size: More than 100 Employees Industry: N/A

PROS: It keeps everything organized and I can easily access information. My favorite feature is the boardroom, which displays your property on a single page.

CONS: It should allow access to everything that needs editing.

What do you think about this review?

Great Poor

A lovely software

Read full review >
Yasmin
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 24.07.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Looking for reports became easier for us.

CONS: It lags sometimes.

What do you think about this review?

Great Poor

It is a great tool

Read full review >
Kamryn
3/5

Overall impression

3/5

Customer Support

2/5

Value for Money

2/5

Ease of Use

Published on: 24.07.2021 Company Size: More than 100 Employees Industry: N/A

PROS: It is easy to use and is organized. The reports you can run are also great.

CONS: I hope they can improve the transfer feature. It'd also be great if we can accept online applications so it's easier for us to run the business.

What do you think about this review?

Great Poor

It is an amazing tool with property management in mind

Read full review >
Julien
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 24.06.2021 Company Size: 11-50 Employees Industry: N/A

PROS: I love ResMan's simple UI and easy navigation. I love the texting option and the customization or integration services the best.

CONS: I dislike the features when you do the renewal. Some of our team members tend to click the begin lease button, misleading them. It'd also be nice if we could mass edit a ledger.

What do you think about this review?

Great Poor

I am in love with ResMan

Read full review >
Wendy
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 29.04.2021 Company Size: More than 100 Employees Industry: N/A

PROS: You don't need tutorials to learn how to use it. I can also find invoices easily. The best part about it though is its great customer service. They are very accomodating.

CONS: It can lag sometimes or have glitches. it also takes a while to save changes. There are also some instances where there are errors in the balance. We also encountered some errors in the property. These glitches resulted in some data errors on our end.

What do you think about this review?

Great Poor

Very useful for my business

Read full review >
Anastasia
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 24.02.2021 Company Size: 11-50 Employees Industry: N/A

PROS: It is a great tool that is easy to use and provides a detailed report. I can also teach my colleagues about invoices without any problem because of its ease of use. It can also keep track of late payments and when there's an outage, they immediately inform users. This feature made it easier for our team to continue working from home during this pandemic. It kept everyone safe from the virus.

CONS: It tends to slow down and buffer sometimes. There are also times where we can't see the files attached without downloading it. The invoice has also caused us some confusion because of the format. We should also have the option to mute residents' chat as this causes some disturbance at times.

What do you think about this review?

Great Poor

I love ResMan

Read full review >
Damien
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.02.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Everything is in one place. You can also create accurate reports without much hassle. Since I can also upload files, I can now avoid losing documents. Everyone also has access so they are informed about every bit of information in the software. I can also chat with my colleagues inside the platform and the boardroom section is very convenient as we can have an overview of all properties.

CONS: It gets slow at times and doesn't upload files. There are also technical issues that affected the overall usage of ResMan. Improvement in the reports section will also be appreciated as it is difficult to customize reports. It'd also be helpful if someone from ResMan can help out on this.

What do you think about this review?

Great Poor

It is very informative

Read full review >
Rosella
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.12.2020 Company Size: 11-50 Employees Industry: N/A

PROS: It's a very informative tool as you get the best of both site management and accounting. The support team is also great.

CONS: Overall, it's a great tool. I don't have any dislikes that I can add.

What do you think about this review?

Great Poor

Everything you need is in this platform

Read full review >
Dillon
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 13.04.2020 Company Size: More than 100 Employees Industry: N/A

PROS: I can get all my tasks done without having to log-in to different platforms.

CONS: It is not mobile-friendly so it does not work for someone like me who travels a lot.

What do you think about this review?

Great Poor

It provides great service

Read full review >
Caesar
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 07.04.2020 Company Size: More than 100 Employees Industry: N/A

PROS: Their customer service is superb. They are always ready to support you in every inquiry. They also provide articles that you can read to learn more about the software or you can just chat someone in the service chat room. They can easily fix any issues for you.

CONS: Software maintenance should be improved as it takes too long for the page to appear at times.

What do you think about this review?

Great Poor

It is the easiest software I’ve used thus far

Read full review >
Elta
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.03.2020 Company Size: More than 100 Employees Industry: N/A

PROS: I can use it easily or if I don't understand anything, I can just ask their support team.

CONS: Upload can be hard sometimes.

What do you think about this review?

Great Poor

A very easy tool to use

Read full review >
Filomena
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 22.03.2020 Company Size: More than 100 Employees Industry: N/A

PROS: Payment processing and accounting can be done here easily.

CONS: I don't have dislikes, but I suggest having a save feature, so we can have to option to save something and finish it later.

What do you think about this review?

Great Poor
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ResMan user reviews

Very user-friendly

Read full review >
Franz
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.10.2021 Company Size: 1-10 Employees Industry: N/A

It is the leading tool to use

Read full review >
Adelle
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 28.08.2021 Company Size: More than 100 Employees Industry: N/A

I am a first-time user and my experience is great

Read full review >
Kurtis
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.07.2021 Company Size: More than 100 Employees Industry: N/A

A lovely software

Read full review >
Yasmin
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 24.07.2021 Company Size: More than 100 Employees Industry: N/A

It is a great tool

Read full review >
Kamryn
3/5

Overall impression

3/5

Customer Support

2/5

Value for Money

2/5

Ease of Use

Published on: 24.07.2021 Company Size: More than 100 Employees Industry: N/A
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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