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Resotto Review

Resotto
Our score: 8.0 User satisfaction: 100%

What is Resotto?

Resotto is a mobile application designed primarily for restaurants, diners, cafes, and other similar establishments, helping business owners and managers amplify their revenue through efficient and effective customer expectation management.

Resotto is easy to use and implement in actual restaurants and diners. Using their smartphones, customers scan the QR code placed on their table to submit their order or settle the bill. Stewards receive the notification via their mobile device and perform the necessary actions to complete the process.

With Resotto, customers don’t have to wait in line to have their orders received. Just send the order through the mobile app and enjoy. Restaurant owners and managers enjoy faster, seamless, and less chaotic ordering and bill settling process, resulting in better customer service every time.

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Overview of Resotto Benefits

Resotto significantly improves the way restaurants, diners, and cafes deliver positive and memorable experiences for their customers by integrating mobile devices to take and receive orders, manage menu and inventory, and settle payments. Through a QR code placed on the table, customers just take out their mobile device, either a smartphone or a tablet, and scan the code to send their order or pay the bill.

This innovative approach to restaurant management has proven to dramatically reduce dine time of customers down to 16%, table rounds by stewards by 60%, and improve revenues by as much as 10% per table. Resotto presents a suite of applications that enable you to provide your guest with the best dining experience, establish your brand, and drive your business to success.

Managing your menu is simple with Resotto. You can access your menu via the Resotto app and make changes to the price based on prevailing indicators and influencing factors such as fluctuation, availability of ingredients, etc. Changing items on the menu is a breeze too. Whether you are taking out an item because it’s no longer in season or you want to introduce a new dish to the list, Resotto does it all in just a few clicks.

Resotto helps you understand what makes your customers come back for more and not with its built-in feedback system. The application features a low rating alert, automatically sending you a notification if a guest has given your business a bad score.

Paying via the Resotto app is secure and fast, streamlining payment transactions through the use of mobile devices without compromising your guests’ credit card information. Reservation management is a walk in the park. Resotto helps you not miss or mix any reservation from your guests.

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Overview of Resotto Features

  • Menu Management
  • Feedback Management
  • SMS Alert for Low Rating
  • New Dish Introduction
  • Weekly Feedback Analysis
  • Multiple Transactions
  • Live Waitlist Management
  • Reservation Management

What Problems Will Resotto Solve?

Problem 1: Inefficient Operations

Most restaurants manager we speak with find it difficult to manage operation especially during rush hours or on occasions of staff shortage. The system’s intelligent wait list / reservation management, along with direct table order from guests’ own device will reduce steward table rounds by 60% and reduce table turn times by 20%. Plus, Resotto’s real time reports help restaurant owner to track the activity on the go.

Problem 2: Getting the right deal to the right customer

Restaurants run various deals and marketing campaigns to get more customers, but see no results most of the time. This happens because they fail to understand their customers. When restaurants use this platform, they collect important customer data like their frequency of dining, day/time/locality preference, average bill values, most liked dishes, time spent on table and so on. This valuable information will help the restaurateurs to predict customer behavior pattern and run their marketing campaigns, introduce new dishes, plan resources and take other decisions in a well informed manner.

Problem 3: Understanding of the scope of improvement in restaurant services, dishes, menu.

A restaurant has normally has a short life cycle. It has to innovate and bring in something fresh every few years to sustain. Using the system’s food like/dislike feature and restaurant review on various parameters, restaurateur will get deep understanding of whats working and whats not.

Plus, If a customer had a bad experience, the restaurant will have no clue on what went wrong. The dissatisfied customer will tell 2 more people about the bad experience and further those two will share with more in their circle. This will lead to an organic decline of customers. While Resotto’s “Active feedback” system will alert the owner or manager instantly via an SMS about the poor feedback, which can be handled immediately.

Resotto Position In Our Categories

Keeping in mind businesses have special business-related wants, it is sensible that they steer clear of picking a one-size-fits-all, ”best” software. Needless to say, it is futile to try to pinpoint such an app even among popular software products. The sensible thing to undertake is to narrow down the different significant functions which entail deliberation such as important features, price plans, skill capability of staff, organizational size, etc. The second step is, you must conduct the research thoroughly. Go over some of these Resotto analyses and check out the other solutions in your list in detail. Such detailed product investigation ensure you stay away from unsuitable apps and subscribe to the system which offers all the function your company requires in sustaining growth.

Position of Resotto in our main categories:

TOP 200

Resotto is one of the top 200 Business Process Management Software products

TOP 500

Resotto is one of the 500 Sales Tools products

There are well-liked and widely used solutions in each software group. But are they necessarily the best fit for your organization’s specific requirements? A popular software product may have thousands of subscribers, but does it provide what you require? For this reason, do not blindly spend on popular systems. Read at least a few Resotto Business Process Management Software reviews and think about the elements that you wish to have in the software such as the fees, main functionality, available integrations etc. Then, shortlist a few systems that fit your requirements. Try out the free trials of these apps, read online opinions, get explanations from the vendor, and do your homework systematically. This in-depth groundwork is certain to help you select the best software application for your organization’s unique requirements.

How Much Does Resotto Cost?

Resotto Pricing Plans:

Free Trial

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What are Resotto pricing details?

Resotto Pricing Plans:

Free Trial

Contact Resotto for enterprise pricing information and other product details. You can also submit a request for a free trial to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you choose to buy a Business Process Management Software it’s important not only to learn how professionals score it in their reviews, but also to find out if the actual clients and enterprises that purchased it are indeed happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Resotto reviews across a wide array of social media sites. The information is then featured in a simple to understand way showing how many clients had positive and negative experience with Resotto. With that information available you should be ready to make an informed business choice that you won’t regret.

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Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Resotto?

Resotto has APIs for everything. Hence, it is very easy to integrate with any other POS or web-based applications.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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