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Resotto Review

Resotto
Our score: 8.0 User satisfaction: 100%

What is Resotto?

Resotto is a mobile application designed primarily for restaurants, diners, cafes, and other similar establishments, helping business owners and managers amplify their revenue through efficient and effective customer expectation management.

Resotto is easy to use and implement in actual restaurants and diners. Using their smartphones, customers scan the QR code placed on their table to submit their order or settle the bill. Stewards receive the notification via their mobile device and perform the necessary actions to complete the process.

With Resotto, customers don’t have to wait in line to have their orders received. Just send the order through the mobile app and enjoy. Restaurant owners and managers enjoy faster, seamless, and less chaotic ordering and bill settling process, resulting in better customer service every time.

Overview of Resotto Benefits

Resotto significantly improves the way restaurants, diners, and cafes deliver positive and memorable experiences for their customers by integrating mobile devices to take and receive orders, manage menu and inventory, and settle payments. Through a QR code placed on the table, customers just take out their mobile device, either a smartphone or a tablet, and scan the code to send their order or pay the bill.

This innovative approach to restaurant management has proven to dramatically reduce dine time of customers down to 16%, table rounds by stewards by 60%, and improve revenues by as much as 10% per table. Resotto presents a suite of applications that enable you to provide your guest with the best dining experience, establish your brand, and drive your business to success.

Managing your menu is simple with Resotto. You can access your menu via the Resotto app and make changes to the price based on prevailing indicators and influencing factors such as fluctuation, availability of ingredients, etc. Changing items on the menu is a breeze too. Whether you are taking out an item because it’s no longer in season or you want to introduce a new dish to the list, Resotto does it all in just a few clicks.

Resotto helps you understand what makes your customers come back for more and not with its built-in feedback system. The application features a low rating alert, automatically sending you a notification if a guest has given your business a bad score.

Paying via the Resotto app is secure and fast, streamlining payment transactions through the use of mobile devices without compromising your guests’ credit card information. Reservation management is a walk in the park. Resotto helps you not miss or mix any reservation from your guests.

Overview of Resotto Features

  • Menu Management
  • Feedback Management
  • SMS Alert for Low Rating
  • New Dish Introduction
  • Weekly Feedback Analysis
  • Multiple Transactions
  • Live Waitlist Management
  • Reservation Management

What Problems Will Resotto Solve?

Problem 1: Inefficient Operations

Most restaurants manager we speak with find it difficult to manage operation especially during rush hours or on occasions of staff shortage. The system’s intelligent wait list / reservation management, along with direct table order from guests’ own device will reduce steward table rounds by 60% and reduce table turn times by 20%. Plus, Resotto’s real time reports help restaurant owner to track the activity on the go.

Problem 2: Getting the right deal to the right customer

Restaurants run various deals and marketing campaigns to get more customers, but see no results most of the time. This happens because they fail to understand their customers. When restaurants use this platform, they collect important customer data like their frequency of dining, day/time/locality preference, average bill values, most liked dishes, time spent on table and so on. This valuable information will help the restaurateurs to predict customer behavior pattern and run their marketing campaigns, introduce new dishes, plan resources and take other decisions in a well informed manner.

Problem 3: Understanding of the scope of improvement in restaurant services, dishes, menu.

A restaurant has normally has a short life cycle. It has to innovate and bring in something fresh every few years to sustain. Using the system’s food like/dislike feature and restaurant review on various parameters, restaurateur will get deep understanding of whats working and whats not.

Plus, If a customer had a bad experience, the restaurant will have no clue on what went wrong. The dissatisfied customer will tell 2 more people about the bad experience and further those two will share with more in their circle. This will lead to an organic decline of customers. While Resotto’s “Active feedback” system will alert the owner or manager instantly via an SMS about the poor feedback, which can be handled immediately.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Resotto Position In Our Categories

Keeping in mind companies have unique business wants, it is logical they abstain from adopting an all-in-one, ideal software. Regardless, it is almost impossible to try to come across such an app even among widely used software systems.
The rational step to do is to narrow down the varied chief factors that call for a careful thought like important features, packages, technical skill levels of staff, company size, etc. After which, you must double down on your product research exhaustively. Read some Resotto evaluations and scrutinize the other applications in your shortlist more closely. Such all-encompassing research guarantee you avoid poorly fit applications and select the one which includes all the function your company requires.

Position of Resotto in our main categories:

TOP 200

Resotto is one of the top 200 Business Process Management Software products

TOP 200

Resotto is one of the 200 Sales Software products

Resotto is also listed in the following subcategories:

It's important to keep in mind that almost no software in the Business Process Management Software category is going to be an ideal solution able to meet all the needs of various company types, sizes and industries. It may be a good idea to read a few Resotto Business Process Management Software reviews first as specific services may perform well only in a really small group of applications or be prepared with a very specific industry in mind. Others might function with an intention of being simple and intuitive and as a result lack complex functionalities desired by more experienced users. There are also solutions that cater to a broad group of users and offer a rich feature toolbox, but this frequently comes at a more significant price of such a solution. Be certain that you're aware of your requirements so that you purchase a solution that provides exactly the features you look for.

How Much Does Resotto Cost?

Resotto Pricing Plans:

Free Trial

Contact Resotto for enterprise pricing information and other product details. You can also submit a request for a free trial to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Resotto reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Resotto. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Resotto pricing details?

Resotto Pricing Plans:

Free Trial

Contact Resotto for enterprise pricing information and other product details. You can also submit a request for a free trial to see if the software is a perfect fit for your business.

What integrations are available for Resotto?

Resotto has APIs for everything. Hence, it is very easy to integrate with any other POS or web-based applications.

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Reviewed By Louie Andre
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