Rock RMS Review

PROS: Our organization is serious when it comes to launching more projects and events every month. With Rock RMS, we can make all of our plans happen successfully. Using the tool has given me the ability to customize the user interface for the convenience of the majority of the employees and to ensure its capability to meet our organization's needs.

CONS: Like any other organization out there, churches or religious ministries also need to have capable tools to help them run things smoothly. Rock RMS is an amazing tool that sets it apart from its counterparts; that is why we decided to avail for a subscription. However, the people behind this tool should still work harder to develop its features to make it more user friendly and attractive to end consumers.

PROS: A key to having a successful and smooth sailing organization is making sure that everything is always in order. Rock RMS makes sure that all members know what’s going on by providing consistent updates on our official site. The learning curve was short because everything you need to know can be found at the interface. Also, users are capable of viewing past activities and creating new ones. Financial records and reports are easily accessed for transparency purposes.

CONS: The application lacks consistency in terms of reporting features. I usually expect to download reports in a specific order. However, most of their files are not created in such a manner, which means more work on my end. I have to export each report in an excel sheet and reformat it to make sure that it's alphabetized and accurate. I have to spend an extra hour doing this before our weekly meetings.

PROS: My job is to launch religious events that happen every month. I find Rock RMS very useful because it helps speed up the registration, which is now being done online. Its easier to organize a group to handle some aspects of the event, including the entire program, venue, and budgets. I'm satisfied with the software because it helps us launch successful events, which means a lot to our church members.

CONS: Decision making is one aspect of my job that I hate doing. But there are times when I have no choice but to make tough calls and risky decisions. It would be nice to know if this app can find a way to integrate a feature known as conditional logic so it would be easier for me to decide on some things. Besides, this particular feature is also applicable in web forms or survey sheets.

PROS: Using Rock RMS for me is beneficial to the organization, and it is also cost-efficient. It’s known as open-source software, so you are required to update or upgrade it every few years. Also, it is compatible with almost all devices, not just laptops but also on mobile phones and tablets. I can update our member database or view prayer requests, even if I am not in the office. I can organize meetings or events with our other members easily. Rock RMS is easy to learn; that is why we prefer using this compared to other software brands.

CONS: We are having issues dealing with updates because our program setting was affected, and we started having challenges in navigating the system. The tech support team has provided me with more than enough knowledge to solve the same issues again in case the system updates in the future.

PROS: One of the primary purposes of why we got RMS is to promote and strengthen relationships within church members because it helps enhance communication. It’s easy to view records and trace family relationships essential on our end so we could quickly come up with programs that would benefit all members. I appreciate that Rock RMS offers a faster way to communicate with all our members, and I can also easily reach out to their support team whenever I need help with the application.

CONS: Improved customer service, probably they could extend their support after office hours. There were several instances wherein I encountered some issues with RMS Rock, and no one from their hotline was answering. The problem was pretty urgent because I have a deadline to meet, and the reports just got messed up. I had no choice but to wait until the morning to get things sorted out.

PROS: I can easily find what I'm looking for, especially when I need to reach out to church members and family members. Prior to using Rock RMS, it takes me forever to send mass emails, but now I can accomplish this simple task in less than 30 minutes.

CONS: Some features are not that convenient to use based on a user's standpoint. But I'm glad that improvements are being made to improve user experience. I appreciate the fact that reports can be pulled up fast and easy. However, it would be great if they can add a user history on the app so it would be easy to determine who made changes/edits on records and requests.

PROS: I love using RMS Rock because of its wonderful features. Since I take charge of handling tons of admin tasks and data organization Rock RMS makes my job easier. We use this app mainly for signing up new members, updating our listing, manage member records, monitor our contributions, and organizing small to large scale events. Before using RMS were having significant challenges with communication and coordination. Still, we were able to address these issues by subscribing to this application.

CONS: It would be best if you prepared yourself with various scenarios when using RMS. At first, I find this platform too complicated for my liking, and others think the same way. But I was told to extend my patience and take my time to learn more about the product. I’m glad that I did that because once I started to uncover its features, I realized that it does a lot of good things for the organization. A few training sessions would be very much appreciated, so all users can maximize Rock RMS would be great as well.

PROS: Running an organization can be quite chaotic, especially if many things need to be taken care of. Finding a solution isn’t easy, but Rock can help you put everything in order. It’s easy to install and adaptable to all kinds of users.

CONS: Rock is very useful for churches and various organizations. However, the problem is you would need to hire someone to help you manage the software efficiently. Hiring a web developer is a must if you want to maximize the use of RMS Rock. If you lack the skills to manage this app, you might find it quite complicated to use daily.

PROS: If you want your church to succeed, it is crucial to choose a partner that can help you manage your members and activities at the same time. Rock allows you to do these things by effectively taking charge of the member database, promoting effective and open communication amongst leaders and its members. Rock lets us reach out to other communities through fundraising projects and other programs that are beneficial to the majority. The program is also useful in running reports that give you an idea of the organizations' financial status and the ongoing progress of each event/program. Every church is unique in terms of structure, goals, and policies. However, using software like Rock RMS makes it easier for the organization to achieve its goals; that is why it's worth using.

CONS: Users and admins are allowed to customize the application for their convenience and advantage. However, doing this is easier said than done. The features and settings are quite complex to understand since most of us do not have the technical expertise to resolve certain things that are going on. For us to implement these changes, we had no choice but to hire a coding expert.

PROS: Rock allows you to customize your platform for your comfort and efficiency. This is not just a simple app that handles your organizations’ activities, but it also keeps members united. I like the way it helps me organize events and outreach programs and spreading awareness to all of our team members at the same time. I appreciate all the support that I’m getting from their customer relations team because I can no longer find someone who’s good or better than them.

CONS: We were a bit challenged with the platform when we first started using it. However, I did some training, and we hired a full-time developer who handled most of its technical and programming issues.

PROS: I knew that we made the right decision to choose Rock RMS because of its features without requiring us to pay for a subscription. Yes, you are right Rock RMS is free to install and use for all religious organizations out there. All you need to do is hire a developer or software expert to help you customize the app according to your specific needs. Using this app makes things easier for your employees to handle all the administrative tasks to ensure that the church is thriving. You can easily monitor your contributions or donations. You can encourage more people to join by sharing the sign-up links and quickly disseminate any critical information through texts, phone calls, online messages, or emails. You can do many things with the application, and most of our employees are very impressed with how it works.

CONS: Rock RMS is a very competitive software that’s meant for church management. Sometimes the success of an organization highly depends on the software that you are using. Rock does a lot of great things for us, and we genuinely appreciate it. However, managing this application is not a walk in the park. If you are not aware of the technical aspects necessary to make it work to the level that you expect, you will surely feel frustrated. At first, we thought that we could handle things on our end, but late on, we realized that there are so many issues in the front and back end that needs to be dealt with. We had no choice but to hire a reputable programmer to help us maintain the program.

PROS: I have been part of our church for so many years. We have experienced a lot of wins and losses in terms of putting the entire organization together. We've been using different kinds of software to collect, manage, and maintain our current data. Still, so far, only one particular brand has impressed us, and that's Rock RMS. We were able to do membership sign-ups through this software, manage our member records, track church attendance, schedule masses, seminars, and even plan outreach programs. Rock RMS has taught us how to plan successfully and communicate effectively with our group members. Another thing that I appreciate about Rock is its support group. Whenever you need any help with the system, you can always reach out to a local community online group. You can get a lot of helpful answers without having to worry about additional costs because it's being provided for free. You can check out their group and various forums in SLACK and feel free to ask questions whenever you're having challenges with Rock RMS. It's not surprising that many religious groups are starting to shift to Rock RMS. This is due to its added features and trusted support group that you can always rely on.

CONS: We had issues changing from the old app to Rock RMS. They weren't able to automate the system yet, so we have no choice but to export our database manually, which took us almost a month to finish. The good thing is that the company was made aware of this issue. They took care of it so their clients won't have difficulty acquiring data or information from their previous software.

PROS: RockRMS is open source software, which means you're not at the mercy of a single vendor to provide support. Releases are consistent and high quality, and features are added not just by the original maker, but by a growing ecosystem of churches and end-users. If you need a simple Church Management System, RockRMS can do that. When you're ready to grow or change, RockRMS won't get in your way. And, between the community of users and the core development team, you're going to find all the help you will ever need.

CONS: RockRMS seems too difficult to setup - but don't let your impression get in the way. Lots of people can help get you going in no time.