MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

roommaster Review

roommaster
Our score: 8.5 User satisfaction: 97%

What is roommaster?

roommaster is an all-encompassing, cloud-based hospitality management platform engineered to optimize daily operations and enhance revenue for hotels, motels, resorts, bed and breakfasts, and parks. With a comprehensive suite that consolidates the property management system (PMS), booking engine, channel manager, payment processing, and AI-powered revenue analytics, roommaster enables hoteliers to oversee reservations, visitor experiences, and distribution channels through a single, user-friendly interface.

With more than 30 years of experience in hospitality software, it prioritizes user-friendliness—staff can master essential functions within hours—and accessibility, maintaining 99.95% uptime and offering device-agnostic access.

With integrated automation, a commission-free direct booking engine, and support for over 100 third-party integrations, roommaster establishes itself as a scalable solution suitable for property types of all sizes, aiming to improve operational efficiency and elevate guest satisfaction.

Show More

Overview of roommaster Benefits

Streamlined Operations

roommaster consolidates property administration operations such as reservations, check-in and check-out, billing, housekeeping, and front-desk workflows within a single platform. By decreasing the number of systems and “clicks” necessary, staff allocate less time to administrative duties and more to visitor service. By disseminating real-time updates across all modules, the streamlined workflow minimizes human errors and incorrect reservations.

Revenue Optimization and Direct Bookings

It includes tools that work together, such as a direct booking engine without commissions, channel management connections, and smart pricing strategies, to help hotels maximize their revenue. By securing reservations directly, properties can diminish dependence on OTAs and their associated fees, thereby enhancing profit margins. The automated rate adjustment features help set prices based on demand, the number of rooms filled, and the prices charged by competitors.

Enhanced Guest Experience Through Personalization 

roommaster maintains comprehensive visitor profiles, including previous stay history and preferences, allowing properties to customize services and communications for each guest. Automated messaging and mobile capabilities (e.g., digital check-in, mobile key, visitor requests) further enhance the guest experience. This results in increased visitor satisfaction, loyalty, and repeat patronage.

Scalability and Integration Flexibility

The system accommodates properties of diverse sizes—ranging from independent hotels to multi-property groups—and provides over 100 third-party integrations, including accounting, POS, channel management, and guest engagement tools. Because it is cloud-based (or facilitates cloud deployment), it also provides teams with access from any location and on any device, enabling remote and multi-site administrators to remain connected.

Data-driven Insights and Business Intelligence

roommaster offers real-time dashboards and reporting tools that encompass occupancy rates, revenue per available room (RevPAR), channel performance, and visitor data. These analytics enable hotel managers to make well-informed strategic decisions—such as modifying rates, refining marketing campaigns, or adjusting personnel levels—based on actual trends rather than conjecture.

Show More

Overview of roommaster Features

  • Front Desk
  • Revenue Management
  • Reservations
  • Guest Profile and History
  • Group Management
  • Housekeeping and Maintenance
  • Sales and Marketing
  • Accounting
  • Front Office Management
  • Online Booking Suite
  • Catering
  • Guest Experience
  • Marketing Management
  • Reservation Management
  • Reviews Management
  • Point of Sales (POS)
  • Multi-property
  • Single Property
  • GDS/OTA Integration

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

roommaster Position In Our Categories

Because companies have specific business requirements, it is only reasonable they steer clear of picking an all-encompassing, “perfect” business application. At any rate, it is troublesome to try to find such a software product even among popular software systems. The sensible step to do should be to take note of the various essential factors which call for a inspection like important features, plans, skill capability of staff, company size, etc. Then, you must perform the research through and through. Go over some of these roommaster evaluations and check out each of the applications in your shortlist more closely. Such comprehensive research ascertains you drop ill-fitting applications and select the system that provides all the benefits your company requires to realize efficiency.

Position of roommaster in our main categories:

TOP 20

roommaster is one of the top 20 Hotel Management Software products

If you are considering roommaster it could also be sensible to analyze other subcategories of Hotel Management Software collected in our database of B2B software reviews.

Enterprises have unique wants and requirements and no software solution can be ideal in such a scenario. It is useless to try to find a perfect off-the-shelf software app that fulfills all your business wants. The intelligent thing to do would be to modify the application for your special wants, worker skill levels, finances, and other aspects. For these reasons, do not hurry and pay for well-publicized popular systems. Though these may be widely used, they may not be the best fit for your particular needs. Do your groundwork, investigate each short-listed system in detail, read a few roommaster Hotel Management Software reviews, contact the maker for explanations, and finally select the application that presents what you need.

How Much Does roommaster Cost?

roommaster Pricing Plans:

Free Trial

Core Plan

$39.45/month

Plus Plan

$90.68/month

Show More

What are roommaster pricing details?

roommaster Pricing Plans:

Free Trial

Core Plan

$39.45/month

Plus Plan

$90.68/month

roommaster offers two enterprise pricing plans for users to choose from. Pricing scales with property size and operational needs.

Core Plan – $39.45/month

  • Mobile-ready, Free Online Booking
  • In-house Reservation Chart
  • Guest Database
  • Guest Billing
  • Occupancy and Revenue Reporting
  • Front of House Lists
  • Facebook Booking Button
  •  Take Payment Online
  • Guest Discount Codes
  • Automatic Backups
  • Full Rate Management
  • Optional Till Interface

Plus Plan – $90.68/month

  • Everything in the Core Plan +
  • Channel Management
  • Advanced Guest Profiling
  • Advanced Front of House Lists
  • Occupancy and Revenue Reporting
  • Multi Currency
  • Full Rate Management
  • Pre and Post Stay Guest Communication
  • Configurable Guest Correspondence
  • Emergency Offline List
  • Ledger Accounting
  • Weather Forecasting
  • Local Event Diary

 

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you decide to purchase a Hotel Management Software it’s important not only to find out how experts evaluate it in their reviews, but also to check if the real users and businesses that bought these solutions are indeed satisfied with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and roommaster reviews across a broad array of social media sites. The data is then displayed in an easy to understand form revealing how many people had positive and negative experience with roommaster. With that information available you will be ready to make an informed buying choice that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Spanish

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for roommaster?

roommaster integrates seamlessly with the following business systems and applications:

  • Shift4
  • Guestfolio
  • Expedia
  • Booking.com
  • Avaya
  • Windsurferscrs
  • Miwa
  • Broadsoft
  • UpsellGuru
  • ICR Touch
  • DPOS
  • Micros (Oracle)
  • GPOS
  • Apollo Touch
  • PayPal Business
  • Epos Now
  • SiteMinder
  • Worldpay
  • Barclays
Note

roommaster
is waiting for
your first review.

Arrow

Write your own review of this product

ADD A REVIEW

More reviews from 0 actual users:

women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

Page last modified
Award Winner
An award given to products our B2B experts find especially valuable for companies
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES
TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

Share
Tweet
Share