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roommaster Review

roommaster
Our score: 8.5 User satisfaction: 97%

What is roommaster?

roommaster is an all-encompassing, cloud-based hospitality management platform engineered to optimize daily operations and enhance revenue for hotels, motels, resorts, bed and breakfasts, and parks. With a comprehensive suite that consolidates the property management system (PMS), booking engine, channel manager, payment processing, and AI-powered revenue analytics, roommaster enables hoteliers to oversee reservations, visitor experiences, and distribution channels through a single, user-friendly interface.

With more than 30 years of experience in hospitality software, it prioritizes user-friendliness—staff can master essential functions within hours—and accessibility, maintaining 99.95% uptime and offering device-agnostic access.

With integrated automation, a commission-free direct booking engine, and support for over 100 third-party integrations, roommaster establishes itself as a scalable solution suitable for property types of all sizes, aiming to improve operational efficiency and elevate guest satisfaction.

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Overview of roommaster Benefits

Streamlined Operations

roommaster consolidates property administration operations such as reservations, check-in and check-out, billing, housekeeping, and front-desk workflows within a single platform. By decreasing the number of systems and “clicks” necessary, staff allocate less time to administrative duties and more to visitor service. By disseminating real-time updates across all modules, the streamlined workflow minimizes human errors and incorrect reservations.

Revenue Optimization and Direct Bookings

It includes tools that work together, such as a direct booking engine without commissions, channel management connections, and smart pricing strategies, to help hotels maximize their revenue. By securing reservations directly, properties can diminish dependence on OTAs and their associated fees, thereby enhancing profit margins. The automated rate adjustment features help set prices based on demand, the number of rooms filled, and the prices charged by competitors.

Enhanced Guest Experience Through Personalization 

roommaster maintains comprehensive visitor profiles, including previous stay history and preferences, allowing properties to customize services and communications for each guest. Automated messaging and mobile capabilities (e.g., digital check-in, mobile key, visitor requests) further enhance the guest experience. This results in increased visitor satisfaction, loyalty, and repeat patronage.

Scalability and Integration Flexibility

The system accommodates properties of diverse sizes—ranging from independent hotels to multi-property groups—and provides over 100 third-party integrations, including accounting, POS, channel management, and guest engagement tools. Because it is cloud-based (or facilitates cloud deployment), it also provides teams with access from any location and on any device, enabling remote and multi-site administrators to remain connected.

Data-driven Insights and Business Intelligence

roommaster offers real-time dashboards and reporting tools that encompass occupancy rates, revenue per available room (RevPAR), channel performance, and visitor data. These analytics enable hotel managers to make well-informed strategic decisions—such as modifying rates, refining marketing campaigns, or adjusting personnel levels—based on actual trends rather than conjecture.

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Overview of roommaster Features

  • Front Desk
  • Revenue Management
  • Reservations
  • Guest Profile and History
  • Group Management
  • Housekeeping and Maintenance
  • Sales and Marketing
  • Accounting
  • Front Office Management
  • Online Booking Suite
  • Catering
  • Guest Experience
  • Marketing Management
  • Reservation Management
  • Reviews Management
  • Point of Sales (POS)
  • Multi-property
  • Single Property
  • GDS/OTA Integration

Awards & Quality Certificates

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roommaster Position In Our Categories

Because companies have unique business-related requirements, it is only wise they steer clear of adopting an all-in-one, ideal software solution. Nevertheless, it is futile to pinpoint such application even among popular software systems. The better thing to do can be to list the varied chief functions which need research including major features, pricing, technical skill aptitude of staff, organizational size, etc. Thereafter, you should follow through the research comprehensively. Have a look at these roommaster review articles and explore the other software options in your list more closely. Such detailed product research ascertains you circumvent ill-fitting software solutions and pay for the one which delivers all the aspects your company requires for optimal results.

Position of roommaster in our main categories:

TOP 20

roommaster is one of the top 20 Hotel Management Software products

If you are interested in roommaster it may also be beneficial to analyze other subcategories of Hotel Management Software listed in our base of B2B software reviews.

Enterprises have diverse wants and requirements and no software solution can be ideal in such a condition. It is useless to try to find a perfect off-the-shelf software system that meets all your business requirements. The intelligent thing to do would be to modify the application for your specific wants, employee skill levels, budget, and other factors. For these reasons, do not hasten and pay for well-publicized leading applications. Though these may be widely used, they may not be the perfect fit for your unique wants. Do your research, check out each short-listed application in detail, read a few roommaster Hotel Management Software reviews, contact the maker for explanations, and finally choose the app that offers what you need.

How Much Does roommaster Cost?

roommaster Pricing Plans:

Free Trial

Core Plan

$39.45/month

Plus Plan

$90.68/month

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What are roommaster pricing details?

roommaster Pricing Plans:

Free Trial

Core Plan

$39.45/month

Plus Plan

$90.68/month

roommaster offers two enterprise pricing plans for users to choose from. Pricing scales with property size and operational needs.

Core Plan – $39.45/month

  • Mobile-ready, Free Online Booking
  • In-house Reservation Chart
  • Guest Database
  • Guest Billing
  • Occupancy and Revenue Reporting
  • Front of House Lists
  • Facebook Booking Button
  •  Take Payment Online
  • Guest Discount Codes
  • Automatic Backups
  • Full Rate Management
  • Optional Till Interface

Plus Plan – $90.68/month

  • Everything in the Core Plan +
  • Channel Management
  • Advanced Guest Profiling
  • Advanced Front of House Lists
  • Occupancy and Revenue Reporting
  • Multi Currency
  • Full Rate Management
  • Pre and Post Stay Guest Communication
  • Configurable Guest Correspondence
  • Emergency Offline List
  • Ledger Accounting
  • Weather Forecasting
  • Local Event Diary

 

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you decide to buy a Hotel Management Software it’s vital not only to see how professionals evaluate it in their reviews, but also to find out if the real users and companies that use these solutions are indeed content with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and roommaster reviews across a broad range of social media sites. The data is then displayed in a simple to understand format revealing how many customers had positive and negative experience with roommaster. With that information at hand you will be equipped to make an informed purchasing decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Spanish

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for roommaster?

roommaster integrates seamlessly with the following business systems and applications:

  • Shift4
  • Guestfolio
  • Expedia
  • Booking.com
  • Avaya
  • Windsurferscrs
  • Miwa
  • Broadsoft
  • UpsellGuru
  • ICR Touch
  • DPOS
  • Micros (Oracle)
  • GPOS
  • Apollo Touch
  • PayPal Business
  • Epos Now
  • SiteMinder
  • Worldpay
  • Barclays
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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