SALESmanago Review

PROS: The app is simple and intuitive to use. Another plus point is it is easy to synchronize SALESmanago with many popular CMS systems as well as with social networks like Facebook.

CONS: Beginners will find the system to be a bit complicated. The vendor needs to conduct workshops to train users to configure the system and use it productively.

PROS: It important for our B2B business to capture the maximum number of promising leads and nurture them until they become loyal customers. SALESmanago is the best tool I’ve used for this purpose. It provides an overview of leads in a single place and helps us to send personalized offers to the right prospects.

CONS: The vendor could add more third-party integrations. The tool is not very user-friendly and you need the help of an IT team to use it effectively. It should be made more user-friendly to ease the implementation process.

PROS: SALESmanago is not just another sales software application. The company’s ethos, staff members, support agents, etc. all come together to offer a great package that is one of the best in the market. Our agency is impressed with the high quality of the software and the great value it provides to us and our customers. Hence, we have become a partner of SALESmanago because of our positive experiences.

CONS: I wish more of our customers sign up to use SALESmanago to boost their company’s online performance.

PROS: SALESmanago help me learn more about my potential customers and their needs and preferences. I use it to personalize my marketing communication which improves conversion and brand loyalty. They have new features to boost lead generation and web personalization, which boosts our competitive edge against other hotels and distribution channels.

CONS: SALESmanago keeps up with the latest trends in the fast-developing field of marketing automation. This means you need to dedicate resources to utilize the full potential of the app, but it is really worth putting in the effort and time.

PROS: SALESmanago helps to reduce my workload and performs smart marketing for my business. It offers useful features for CRM and email marketing. The learning curve is a bit steep, but once you get the hang of it, you can reap the benefits. In short, SALESmanago is an amazing app that has simplified my work a lot.

CONS: A few features like CRM, contact management, and email marketing are offered free, but you have to pay more for marketing automation.

PROS: The outstanding feature of this app is its automation. You can configure reactions based on the activities of users such as filling out the form, getting a certain score, visiting certain website pages, opening email etc. The system helps marketers to achieve more without increasing their workload. Since both our company and SALESmanago are based in Poland, we can make use of better customer support in our own language.

CONS: Bugs are a big issue with SALESmanago, especially with its mailing creator (WYSIWYG editor). Other drawbacks are it provides limited customization options and functionality, and does not offer a source editor. The app is buggy because it looks like the vendor adds features without testing them properly. It is not an ideal system if you want to send frequent mailings. The customer support agents lack technical knowledge and they pass on tech issues to the tech team which is slow to respond.

PROS: I like the fact that it is easy to integrate the app with lots of other systems as well as the wide choice of automation rules that are offered with multiple settings.

CONS: There are a couple of disadvantages. You have to pay extra for dynamic emails which is an important feature for conversion. Second, the webinars are available only in real time and you cannot watch them afterwards. The vendor should record the webinars and make them available on YouTube so that we can watch them when we find the time.

PROS: SALESmanago is a complex tool. We use it for our CRM, mailing, and marketing automation tasks. The overall marketing automation and the email alerts for tracked contacts make the work of our sales team a lot easier. The mailing tool is easy to use and offers A/B tests. I appreciate that the vendor is based in Poland which means guaranteed good quality and excellent customer support. I also like the fact that the app allows me to send emails using proxy settings.

CONS: There are quite a few issues that need to be fixed. The user interface and certain rules need to be improved. Customer support takes a lot of time to resolve concerns. It is a new product and there are bound to be glitches, but the good thing is problems are fixed when you report them. When you send large volumes of emails there is a delay in email delivery. Plus, sometimes, dynamically generated links stop functioning for some reason and there are no tools that show this problem.

PROS: The best part about this app is you can track what your leads are doing on your website. The system tracks visitor behavior on the entire site which helps us to understand customer behavior. On top of that, the solution is very affordable.

CONS: There are plenty of disadvantages. The interface could be made more intuitive. Plus, I have to create a new template every time I compose an email. There are also a lot of dropdown menus and fields. The app doesn’t create attractive landing pages. And the drag and drop email creator does not function well with the standard email tool. On top of all this, the rules are complicated and their steps could be simplified for the benefit of users.