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SAP Crystal Reports Review

SAP Crystal Reports
Our score: 9.2 User satisfaction: 98%

What is SAP Crystal Reports?

SAP Crystal Reports is a software solution for your PC that is designed and developed to work in tandem with databases, and to provide users with data to allow for thorough and detailed data analysis and interpretation. SAP Crystal Reports simplifies drastically the process of creating simple, complicated or specialized reports with its rich set of features and comprehensive capabilities.

With SAP Crystal Reports, presenting data via pixel-perfect documents is simple. The software not only helps users create detailed and clear reports / presentations, but it can generate reports with multiple pages based on information that is collected from virtually any data source. The system comes with built-in report wizards, guiding users in every step in building reports and completing common reporting tasks.

Reports are generated using formulas, cross-tabs, sub-reports, and conditional formatting which not only give sense to data, but also discover essential relationships that may otherwise remain hidden. Geographic maps and graphs relay data visually when words and numbers are not sufficient.

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Overview of SAP Crystal Reports Benefits

Trusted by main organizations across the globe, Crystal Reports has become a very popular report writing tool. The system brings in features and functionalities that enable companies to quickly and easily access essential data found in their databases with queries, and then present it in any number of drillable, multi-page reports: invoices, financial statements, and order forms. This very rich business intelligence application can be fused to a variety of mission-critical applications, enabling users to reach and derive insights from several data sources for complete reporting.

Crystal Reports can be leveraged by organizations and companies that operate in just about any industry. Whether these parties are in the accounting, education, HR, manufacturing and real estate sectors, SAP Crystal Reports offers a high degree of flexibility and adaptability. More often than not, the platform is integrated into a larger business intelligence strategy like the SAP BusinessObjects stack. It can be hosted locally or offered in the SaaS model.

Reports created by Crystal Reports can be linked to almost any information source there is. These may also be reports that are representative of client invoices, which support barcodes at the same time. Aside from these, the system is also capable of generating income and revenue reports, giving users an excellent idea of how their businesses are performing.

With the ability to create and design professional reports that can be embedded with interactive charts and what-if scenario models, and then distribute these reports via multiple channels such as the Web, email, in PDF or even integrated into enterprise systems, Crystal Reports provides companies and organizations the leverage to create fast, accurate, and deliberate strategic decisions.

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Overview of SAP Crystal Reports Features

  • Intuitive design environment
  • Design acceleration features
  • Powerful data mash-ups
  • Wizards and experts for report creation
  • Database expert for graphical table linking
  • Field explorer to manage report fields
  • Drill down in runtime
  • Autosave
  • Editable preview window
  • Browse field data
  • Move, resize, and multiselect objects
  • Custom templates
  • Repository for component reuse
  • Workbench tool for managing projects
  • Automatic patch notification and installation

SAP Crystal Reports Position In Our Categories

Because companies have unique business needs, it is only rational they avoid purchasing a one-size-fits-all, ”best” software system. Be that as it may, it is difficult to discover such an app even among sought-after software solutions. The efficient thing to do should be to take note of the varied chief functions that demand analysis including important features, packages, technical skill levels of staff, business size, etc. The second step is, you should do your product research comprehensively. Read some SAP Crystal Reports review articles and check out each of the software products in your shortlist more closely. Such all-encompassing research makes sure you drop ill-fitting software products and subscribe to the system that meets all the benefits your company requires.

Position of SAP Crystal Reports in our main categories:

TOP 10

SAP Crystal Reports is one of the top 10 Business Intelligence Software products

If you are interested in SAP Crystal Reports it may also be sensible to investigate other subcategories of Business Intelligence Software collected in our database of B2B software reviews.

There are well-liked and widely used applications in each software category. But are they automatically the best fit for your organization’s special needs? A market-leading software solution may have thousands of users, but does it offer what you require? For this reason, do not blindly shell out for popular systems. Read at least a few SAP Crystal Reports Business Intelligence Software reviews and consider the elements that you want in the software such as the price, main features, available integrations etc. Then, select a few apps that fit your wants. Try out the free trials of these products, read online opinions, get explanations from the vendor, and do your research systematically. This exhaustive homework is certain to assist you find the finest software platform for your company’s unique requirements.

How Much Does SAP Crystal Reports Cost?

SAP Crystal Reports Pricing Plans:

Free Trial

SAP Crystal Reports 2020

$495

SAP Crystal Reports 2020 Version Upgrade

$295

SAP Crystal Report 2016

$495

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What are SAP Crystal Reports pricing details?

SAP Crystal Reports Pricing Plans:

Free Trial

SAP Crystal Reports 2020

$495

SAP Crystal Reports 2020 Version Upgrade

$295

SAP Crystal Report 2016

$495

SAP Crystal Reports is available in the following payment plans:

  • SAP Crystal Reports 2020 Full Product is available at $495
  • SAP Crystal Reports 2020 Version Upgrade is available at $295
  • Previous version is still available. SAP Crystal Reports 2016 Full Product costs $495

Users can sign up for a 30-day free trial.

User Satisfaction

Positive Social Media Mentions 182
Negative Social Media Mentions 3

We know that when you make a decision to buy a Business Intelligence Software it’s important not only to find out how experts score it in their reviews, but also to discover if the real clients and enterprises that purchased it are genuinely happy with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SAP Crystal Reports reviews across a wide array of social media sites. The data is then displayed in an easy to understand form showing how many customers had positive and negative experience with SAP Crystal Reports. With that information available you will be equipped to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • On Premise

Language Support

  • English

Pricing Model

  • One-time payment
  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for SAP Crystal Reports?

SAP Crystal Reports integrates with a wide range of well-known solutions to add data visualizations, dashboards, and more.

SAP Crystal Reports User Reviews

SAP Crystal Reports average rating:

Average score
4.3/5 (14 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Nova

PROS: The user interface is straightforward and easy to navigate. This app can handle large datasets. It sorts and organizes data pretty well.

CONS: Generating/exporting large reports takes time. It doesn't alert if the report is done so you have to check it manually.

Reviewed 4 years ago

Read full review >

The least favorable review

Ernest

PROS: This is probably the best app of its kind in the market. This app has all the necessary tools for analyzing data and creating excellent reports.

CONS: We're having issues with our anti-virus programs whenever we update the app. It seems that the two programs are not working properly if one of them is running.

Reviewed 4 years ago

Read full review >

More reviews from 14 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Effortless reporting

Read full review >
Orie
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 13.11.2021 Company Size: More than 100 Employees Industry: N/A

PROS: I love the report templates! They are really helpful in creating reports. It makes my job so much easier.

CONS: The pricing can be a little pricey if your company is on a budget.

What do you think about this review?

Great Poor

An enjoyable way to create reports

Read full review >
Ernest
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 09.10.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: This is probably the best app of its kind in the market. This app has all the necessary tools for analyzing data and creating excellent reports.

CONS: We're having issues with our anti-virus programs whenever we update the app. It seems that the two programs are not working properly if one of them is running.

What do you think about this review?

Great Poor
Show More User Reviews (14)

High-quality outputs!

Read full review >
Cordelia
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 20.08.2021 Company Size: 1-10 Employees Industry: Printing

PROS: This is an amazing app with great features. It allows me to manage data, create formulas, and export it into a well-organized report. Importing images and creating graphs are some of my favorite features of this app because it definitely helps us deliver high-quality reports.

CONS: The quality of the images in the reports decreases when imported to PDF.

What do you think about this review?

Great Poor

Software for all industries

Read full review >
Maxime
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 11.08.2021 Company Size: 1-10 Employees Industry: N/A

PROS: The app's strongest suit is that it is highly customizable which makes it perfect for any industry. I also love that it's working perfectly with various data sources.

CONS: The software isn't that user-friendly so the user should have at least a little background on coding to produce amazing reports.

What do you think about this review?

Great Poor

Reporting made easy

Read full review >
Esteban
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.07.2021 Company Size: More than 100 Employees Industry: Management Consulting

PROS: I didn't have to spend so much time learning the software because I found it easy to use.

CONS: It might run a little slow when accessing large datasets/inventories.

What do you think about this review?

Great Poor

Best software for report creation

Read full review >
Marta
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 09.06.2021 Company Size: More than 100 Employees Industry: Airlines/Aviation

PROS: SAP Crystal can merge data from various resources. Data is easily managed and organized through this app.

CONS: It doesn't have a report scheduling feature so we have to use another software for that.

What do you think about this review?

Great Poor

Highly functional!

Read full review >
Mayra
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 18.04.2021 Company Size: 1-10 Employees Industry: Retail

PROS: SAP Crystal integrates perfectly with our inventory management system. We can create well-organized and detailed reports because of this feature.

CONS: The software is complicated and complex for non-programmers. You might need to hire a professional in the field to fully utilize the app.

What do you think about this review?

Great Poor

Quick and easy generation of reports

Read full review >
Nova
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.04.2021 Company Size: Industry: Pharmaceuticals

PROS: The user interface is straightforward and easy to navigate. This app can handle large datasets. It sorts and organizes data pretty well.

CONS: Generating/exporting large reports takes time. It doesn't alert if the report is done so you have to check it manually.

What do you think about this review?

Great Poor

New versions improved so much!

Read full review >
Parker
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.02.2021 Company Size: 1-10 Employees Industry: N/A

PROS: The 2016 version is performing so much better compared to its older versions. The old one kept on crashing and I hated using it. This one also has a better interface -- more optimal, with amazing layout and design. Its functions also improved so much. Now I have clearer, more readable, and exportable reports.

CONS: The only thing better about the old versions is that they allow us to run multiple reports and we can't do that in the 2016 version. We also have to adjust the way we do our reports and re-learn using the interface since it significantly changed.

What do you think about this review?

Great Poor

Dynamic software

Read full review >
Dayne
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 13.01.2021 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: I found the automatic generation of forms helpful. These forms are customizable and flexible to the database being used.

CONS: Copy-pasting elements can be a little tedious since it doesn't allow users to do it bulk. I mean, you can't copy-paste multiple objects at once. The interface is a little sensitive. The layout adjusts easily if you move a certain object.

What do you think about this review?

Great Poor

Better reporting system

Read full review >
Delphia
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 09.03.2020 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: The data organization and presentation feature of this app is amazing. It offers a wide variety of options for graphs, visualizations, and other forms of customizable data presentation. Everything is in the app. Multiple users can also access the app to feed and get data/information.

CONS: Developing the reports might be a little complicated and technical for non-programmers, or to anyone without experience in using the app.

What do you think about this review?

Great Poor

Recommended app for any industry

Read full review >
Noah
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 07.03.2020 Company Size: More than 100 Employees Industry: Hospitality

PROS: This app is beginner-friendly. Since it analyzes information well, the app is really helpful to our managers as it guides them in decision-making.

CONS: I think the software needs to have more updates for better user experience. I also hope that customer service starts improving because based on our experience, they are quite unorganized in addressing our issues.

What do you think about this review?

Great Poor

Amazing app!

Read full review >
Trudie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 29.02.2020 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: I love it that the app allows me to export reports into Excel or PDF. The app can also handle large databases.

CONS: This app very rich in functions and features so new users might find it a little overwhelming.

What do you think about this review?

Great Poor

Robust, powerful software

Read full review >
Keaton
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 22.02.2020 Company Size: 11-50 Employees Industry: Computer Software

PROS: SAP Crystal has an amazing set of complex features that has helps us in producing detailed, technical, and professional reports!

CONS: Since the app is complex, learning it could take time.

What do you think about this review?

Great Poor
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SAP Crystal Reports user reviews

Effortless reporting

Read full review >
Orie
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 13.11.2021 Company Size: More than 100 Employees Industry: N/A

An enjoyable way to create reports

Read full review >
Ernest
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 09.10.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

High-quality outputs!

Read full review >
Cordelia
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 20.08.2021 Company Size: 1-10 Employees Industry: Printing

Software for all industries

Read full review >
Maxime
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 11.08.2021 Company Size: 1-10 Employees Industry: N/A

Reporting made easy

Read full review >
Esteban
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.07.2021 Company Size: More than 100 Employees Industry: Management Consulting
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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