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Sertifi Review

Sertifi
Our score: 8.3 User satisfaction: 100%

What is Sertifi?

Sertifi is an electronic signature software designed to help businesses close more sales and win more deals. It offers features and capabilities to streamline complicated processes and accelerates workflows that involve collaboration with several parties, document approvals, payment processing, and multiple signatories in sequential or parallel workflows.

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Overview of Sertifi Benefits

Here are some of the advantages Sertifi offers:

  • You can automate basic and complicated workflows for faster business processes
  • It lets you collaborate with customers and reach agreements faster by eliminating cumbersome back and forth emailing.
  • It has a simple and convenient signing process.
  • You can track and manage all deal activities as they unfold.
  • It’s possible to set up notifiers to update you at every step.
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Overview of Sertifi Features

  • Streamline workflow processes and improve communication
  • Real-time updates on contracts sent via Chatter/Yammer
  • Option for customers to sign either electronically or print, sign, and fax
  • Pre-populate fields into a contract with existing data
  • Get 100% audit trail including when a contract was sent, opened, partially signed, and fully signed
  • Signed PDF version of agreement is emailed to all parties
  • Quickly respond to customer questions (conversation included within audit trail)
  • Add others into the deal conversation via email address
  • Integrate with leading applications including Conga Composer

How Much Does Sertifi Cost?

Sertifi Pricing Plans:

Free Trial

eSignatures Plan

$150/month/organization

Closing ePayments Plan

$250/month/organization

eAuthorisations Tool

$105/month/organization

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What are Sertifi pricing details?

Sertifi Pricing Plans:

Free Trial

eSignatures Plan

$150/month/organization

Closing ePayments Plan

$250/month/organization

eAuthorisations Tool

$105/month/organization

The following plans are available:

eSignatures Plan: starts at $150/month/organization

Simple solution for agreement signing and secure electronic storage for documents. Includes the following features:

  • 5 users (senders)
  • Sending unlimited documents for signature
  • Integrations with Salesforce, Newmarket International’s Delphi.fdc, Conga Composer & Drawloop’s LOOP for Salesforce
  • Customized user permission levels
  • Deal.Stream – unique collaboration feature for senders & signers
  • Custom branding
  • Shared document library
  • Full support service & onboarding training
  • Dedicated customer success manager

Closing ePayments Plan: starts at $250/month/organization

An integrated system perfect for businesses that need to gather signed agreements & secure customer payments. Includes all features from the eSignatures plan plus:

  • 1,000 payment requests/year
  • Payment gateway integrations with Merchant Link, Element, Authorize.net, Shift4 Corporation & leading billing system Zuora
  • Collect one-time, re-occurring or authorized credit card payments
  • Ability to collect ACH payments with select payment gateways

 

eAuthorizations Tool: starts at $105/month/organization

Digitize your credit card authorization process. Cards are verified & collected in a secure, PCI-compliant process.

Includes the following features:

  • Unlimited users (senders)
  • Includes 500 payment authorizations per year (tiered pricing for additional payment authorizations)
  • Cardholder’s eSignature included on all authorization forms
  • Payment gateway integrations for authorizations include Check Commerce, Merchant Link, Shift4 Corporation, and Payeezy
  • Integration with Oracle Hospitality OPERA – Integration fees apply
  • Customized user permission levels
  • Unique collaboration feature for senders and signers
  • Custom branding
  • Full support service, implementation, and onboarding training
  • Dedicated customer success manager

User Satisfaction

Positive Social Media Mentions 24
Negative Social Media Mentions 0

We know that when you choose to buy a Accounting Software it’s crucial not only to learn how professionals rank it in their reviews, but also to check whether the actual people and enterprises that use it are indeed happy with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Sertifi reviews across a vast array of social media sites. The information is then presented in a simple to understand way revealing how many people had positive and negative experience with Sertifi. With that information at hand you will be equipped to make an informed purchasing decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Sertifi?

Sertifi offers integrations with the following business systems and applications:

  • Drawloop
  • Salesforce
  • Salesforce Billing
  • Zuora Payments
  • Infusionsoft
  • Shift4
  • Conga
  • Google Apps
  • Merchant Link
  • Microsoft Dynamics

Sertifi User Reviews

Sertifi average rating:

Average score
5/5 (9 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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The most favorable review

Marcus

PROS: I like how I can keep in touch with my Sertify rep whenever I need help with something. If I feel like I need to troubleshoot something, he's there to give me a helping hand. At times, he would even do the work for me!

CONS: I ran into several small glitches within the system although they're still in the middle of being worked out. Some of them were already resolved.

Reviewed 8 years ago

Read full review >

The least favorable review

Margaret

PROS: Its reporting functionality is useful for data analysis. Its system opertions and bundled featurs are easy to understand and simple to use.

CONS: Every system has its flaws. I hate bugs that trigger the system to suddenly pause and end up becoming inactive. This doesn't happen a lot. But when it does, it makes it a bit tough to push through with operations.

Reviewed 5 years ago

Read full review >

More reviews from 9 actual users:

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  • Latest
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  • Most positive
  • Most negative

This tool is super easy to use and it makes everything so easy!

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Sherman
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.11.2021 Company Size: More than 100 Employees Industry: N/A

PROS: I love how the simplicity of this tool. I can easily fill out a digital agreement and have it send to a potential client while dealing with them on the phone in as little as a couple minutes. I love how I can quickly make edits to an agreement even after sending it.

CONS: I just wish it's straightforwad to open a document on their mobile device and have it filled out just the way it would be on a desktop PC. My clients are own small businesses who are constantly on the move and rarely spend time in fron of their PC.

What do you think about this review?

Great Poor

Sertifi is something that my customers absolutely love!

Read full review >
Jimmy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.11.2021 Company Size: More than 100 Employees Industry: Consultant

PROS: E-signatures lets users of Aljex Software to make their workflow a lot faster. With an integrated solution within TMS, brokers making use of Aljex have a simpler and quicker solution for paperwork signing and getting them uploaded to our software.

CONS: I'm only limited to input a maximum of 40 characters here. The sad thing about all this is that I have nothing bad to say about Sertifi.

What do you think about this review?

Great Poor
Show More User Reviews (9)

Seritifi is highly organized and simple enough to learn.

Read full review >
Lisa
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.08.2021 Company Size: More than 100 Employees Industry: Administrator

PROS: Sertifi does a tremendous job for me. It saves me time, paper, and postage. If it's convenient for me, then more so with my customers.

CONS: There have been so many instances where e-mails keep going back and forth like: one for them to receive it then another one for them to sign in and then another one that gives me a reminder to sign it. Then another one that talks about the process of signing... Too many e-mails going on.

What do you think about this review?

Great Poor

This tool streamlined our new employees’ paperwork.

Read full review >
Colin
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.06.2021 Company Size: More than 100 Employees Industry: Administrator

PROS: Not everyoen I know owns a fax/printer/scanner at home. This tool has removed the headache of getting our new hires started since most of them sign their forms over the internet. It's very user friendly and each notification informs me of forms that have been signed. If we'd known about this years ago, everything would've been smooth!

CONS: This is just a small issue but when you log in, it brings you to a new tab. It would've been awesome to stick with one tab so I won't have to open a bunch of them all at once. This is the only tiny issue I can only come up with.

What do you think about this review?

Great Poor

A personal review of E-Sig.

Read full review >
Leona
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.04.2021 Company Size: More than 100 Employees Industry: User

PROS: Having an idea as to when a carrier has signed your rate confirmaton and knowing its legibility is a big plus. I also have the ability search and track specific data from loads days, weeks, and even months down the line.

CONS: I don't favor receiving multiple e-mail fromteh same e-sig. There's nothing much to not like about Sertifi. It does what it's meant to do.

What do you think about this review?

Great Poor

An excellent tool for operation.

Read full review >
Margaret
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.01.2021 Company Size: More than 100 Employees Industry: User

PROS: Its reporting functionality is useful for data analysis. Its system opertions and bundled featurs are easy to understand and simple to use.

CONS: Every system has its flaws. I hate bugs that trigger the system to suddenly pause and end up becoming inactive. This doesn't happen a lot. But when it does, it makes it a bit tough to push through with operations.

What do you think about this review?

Great Poor

Its e-signatures drives the bonkers away and makes our lives a lot easier.

Read full review >
Tami
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.03.2018 Company Size: More than 100 Employees Industry: User

PROS: The best aspect this tool has its e-signature features. As brokers, this gives us an efficient and rapid response from the carrier. It also helps us make use of our time wisely in tracking signed rate confirmations via PDF or fax.

CONS: I don't favor the "carrier can update" section. Carriers have a tendency to lie about their "in" and "out" times for detention reasons, and tha can be confusing for the long term.

What do you think about this review?

Great Poor

I’ve had a great experience with Sertify.

Read full review >
Marcus
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.02.2018 Company Size: More than 100 Employees Industry: N/A

PROS: I like how I can keep in touch with my Sertify rep whenever I need help with something. If I feel like I need to troubleshoot something, he's there to give me a helping hand. At times, he would even do the work for me!

CONS: I ran into several small glitches within the system although they're still in the middle of being worked out. Some of them were already resolved.

What do you think about this review?

Great Poor

I highly recommend Sertifi to everyone.

Read full review >
Jeffrey
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.02.2018 Company Size: More than 100 Employees Industry: Administrator

PROS: What I favour with Sertifi is its easy of use. It takes mere seconds to send documents for signing in an efficient yet secure manner.

CONS: I always have to resort to sending policies about to be signed to new hires. This involves sending the same message over and over again explaining the signing process. I just wish there's a template available to make the entire process efficient.

What do you think about this review?

Great Poor
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Sertifi user reviews

This tool is super easy to use and it makes everything so easy!

Read full review >
Sherman
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.11.2021 Company Size: More than 100 Employees Industry: N/A

Sertifi is something that my customers absolutely love!

Read full review >
Jimmy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.11.2021 Company Size: More than 100 Employees Industry: Consultant

Seritifi is highly organized and simple enough to learn.

Read full review >
Lisa
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.08.2021 Company Size: More than 100 Employees Industry: Administrator

This tool streamlined our new employees’ paperwork.

Read full review >
Colin
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.06.2021 Company Size: More than 100 Employees Industry: Administrator

A personal review of E-Sig.

Read full review >
Leona
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.04.2021 Company Size: More than 100 Employees Industry: User
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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