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ServiceInsight Review

ServiceInsight
Our score: 9.7 User satisfaction: 100%

What is ServiceInsight?

ServiceInsight is an innovative, web-based facility management software designed by CBRE for facility managers, employees, technicians, and vendors working in medium to large enterprises. It’s a reliable solution that enables real estate occupiers in multiple industries including education, banking/finance, retail, supermarket, and more to drive asset optimization and improve the employee experience. The program combines simplicity and power to help users accomplish facility operations with efficiency.

ServiceInsight is a ground-breaking workplace command center that delivers highly scalable solutions to improve facility insight and reduce occupancy costs. It streamlines facility maintenance processes with insightful tools that aggregate and analyze data to help facility management teams realize full potential. Some of its helpful features include portal solutions, mobile apps, inventory management, advanced analytics, reporting, dashboards, inspections, and AP invoicing.

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Overview of ServiceInsight Benefits

ServiceInsight is a robust facility management solution that delivers tremendous benefits to midsized and large businesses. The platform comes with great features that make it easy to continually improve business performance and optimize customer experience.

One of its renowned modules is the ServiceInsight Hub. This module serves as a unified command center for managing call center operations, assets, and overseeing facility team resource apportionment. It’s an easy-to-use tool that provides a central place to create work orders, view performance, generate preventive maintenance schedules and procedures, and more. The hub improves communication and allows you to leverage notifications via text, mobile apps, or email, to keep your teams updated.

Another innovative feature of ServiceInsight is CMMS Mobile applications. It provides comprehensive yet easy-to-use Android and IOS applications that simplify the operations for technicians and employees. The applications remove the paperwork to improve documentation, boost productivity for technicians, and connect employees to their workspace to improve their engagements. Better still, they enable facility managers to gain efficiency across the facility team thanks to the mobile workforce and real-time data.

Additionally, the accounts payable invoicing module is designed to streamline the accounting process. The module features an AP invoice Batch tool designed to assist your accounts payable department to organize vendor invoice for expedient approvals and accurate payments. This feature makes it easy to track and report on a batch of AP invoices or create invoice batch reports on a time interval of your liking.

On the other hand, ServiceInsight has a reliable inventory management module. The module empowers facility teams to monitor existing inventory for maintenance and ascribe them to work orders for an all-inclusive reporting. The system makes it easy to track all purchases and receipts of treasured inventory while eliminating discrepancies between available and reported inventory.

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Overview of ServiceInsight Features

  • ServiceInsight Hub
  • Mobile apps
  • Portal solutions
  • Analytics and reporting
  • Inspections
  • Inventory management
  • AP invoicing

ServiceInsight Position In Our Categories

Because companies have distinct business requirements, it is reasonable that they abstain from going for an all-encompassing, ”best” software solution. Regardless, it would be difficult to stumble on such application even among well-known software systems. The best step to do would be to shortlist the numerous critical factors which demand careful thought such as key features, plans, technical skill competence of staff members, organizational size, etc. Thereafter, you must do your research systematically. Read these ServiceInsight evaluations and scrutinize the other software products in your shortlist in detail. Such well-rounded research ascertains you keep away from unfit applications and subscribe to the one which includes all the benefits your business requires.

Position of ServiceInsight in our main categories:

TOP 3

ServiceInsight is one of the top 3 Facility Management Software products

If you are interested in ServiceInsight it might also be a good idea to check out other subcategories of Facility Management Software listed in our base of SaaS software reviews.

It's essential to note that almost no service in the Facility Management Software category is an ideal solution able to meet all the needs of all company types, sizes and industries. It may be a good idea to read a few ServiceInsight Facility Management Software reviews first as specific software can perform well only in a very narrow set of applications or be created with a really specific type of industry in mind. Others may operate with an intention of being easy and intuitive and consequently lack complex functions desired by more experienced users. You can also find software that focus on a broad group of customers and offer a rich feature set, however this frequently comes at a higher price of such a service. Make sure you're aware of your requirements so that you buy a software that offers specifically the features you search for.

How Much Does ServiceInsight Cost?

ServiceInsight Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are ServiceInsight pricing details?

ServiceInsight Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ServiceInsight doesnt publish its enterprise pricing details. Contact the vendor for a custom pricing quote.

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you decide to buy a Facility Management Software it’s vital not only to see how experts score it in their reviews, but also to find out if the real clients and enterprises that purchased this software are indeed content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and ServiceInsight reviews across a wide array of social media sites. The data is then displayed in an easy to understand form revealing how many users had positive and negative experience with ServiceInsight. With that information available you should be prepared to make an informed business choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for ServiceInsight?

No information available.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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