ServiceInsight Review

Our score: 9.7 User satisfaction: 100%

What is ServiceInsight?

ServiceInsight is an innovative, web-based facility management software designed by CBRE for facility managers, employees, technicians, and vendors working in medium to large enterprises. It’s a reliable solution that enables real estate occupiers in multiple industries including education, banking/finance, retail, supermarket, and more to drive asset optimization and improve the employee experience. The program combines simplicity and power to help users accomplish facility operations with efficiency.

ServiceInsight is a ground-breaking workplace command center that delivers highly scalable solutions to improve facility insight and reduce occupancy costs. It streamlines facility maintenance processes with insightful tools that aggregate and analyze data to help facility management teams realize full potential. Some of its helpful features include portal solutions, mobile apps, inventory management, advanced analytics, reporting, dashboards, inspections, and AP invoicing.

Overview of ServiceInsight Benefits

ServiceInsight is a robust facility management solution that delivers tremendous benefits to midsized and large businesses. The platform comes with great features that make it easy to continually improve business performance and optimize customer experience.

One of its renowned modules is the ServiceInsight Hub. This module serves as a unified command center for managing call center operations, assets, and overseeing facility team resource apportionment. It’s an easy-to-use tool that provides a central place to create work orders, view performance, generate preventive maintenance schedules and procedures, and more. The hub improves communication and allows you to leverage notifications via text, mobile apps, or email, to keep your teams updated.

Another innovative feature of ServiceInsight is CMMS Mobile applications. It provides comprehensive yet easy-to-use Android and IOS applications that simplify the operations for technicians and employees. The applications remove the paperwork to improve documentation, boost productivity for technicians, and connect employees to their workspace to improve their engagements. Better still, they enable facility managers to gain efficiency across the facility team thanks to the mobile workforce and real-time data.

Additionally, the accounts payable invoicing module is designed to streamline the accounting process. The module features an AP invoice Batch tool designed to assist your accounts payable department to organize vendor invoice for expedient approvals and accurate payments. This feature makes it easy to track and report on a batch of AP invoices or create invoice batch reports on a time interval of your liking.

On the other hand, ServiceInsight has a reliable inventory management module. The module empowers facility teams to monitor existing inventory for maintenance and ascribe them to work orders for an all-inclusive reporting. The system makes it easy to track all purchases and receipts of treasured inventory while eliminating discrepancies between available and reported inventory.

Overview of ServiceInsight Features

  • ServiceInsight Hub
  • Mobile apps
  • Portal solutions
  • Analytics and reporting
  • Inspections
  • Inventory management
  • AP invoicing

ServiceInsight Position In Our Categories

Because companies have particular business-related wants, it is rational they avoid preferring an all-encompassing, ”best” software system. Be that as it may, it is nearly futile to pinpoint such application even among popular software products. The rational step to do can be to write down the varied key factors that demand deliberation including critical features, costing, skill aptitude of the employees, business size, etc. Next, you should do the product research to a full extent. Browse over some ServiceInsight review articles and check out each of the software solutions in your shortlist in detail. Such well-rounded research guarantees you take out poorly fit apps and pay for the system which meets all the function your company requires to be successful.

Position of ServiceInsight in our main categories:


ServiceInsight is one of the top 3 Facility Management Software products

If you are interested in ServiceInsight it might also be beneficial to analyze other subcategories of Facility Management Software listed in our database of B2B software reviews.

It's essential to realize that hardly any service in the Facility Management Software category will be a perfect solution that can match all the requirements of various company types, sizes and industries. It may be a good idea to read a few ServiceInsight Facility Management Software reviews first as some solutions may perform well exclusively in a really small set of applications or be created with a really specific industry in mind. Others might function with an idea of being easy and intuitive and consequently lack complicated elements welcomed by more experienced users. You can also find solutions that cater to a broad group of customers and offer a powerful feature toolbox, however this usually comes at a higher price of such a software. Ensure you're aware of your needs so that you get a software that offers specifically the features you search for.

How Much Does ServiceInsight Cost?

ServiceInsight Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ServiceInsight doesnt publish its enterprise pricing details. Contact the vendor for a custom pricing quote.

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you make a decision to buy Facility Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ServiceInsight reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ServiceInsight. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are ServiceInsight pricing details?

ServiceInsight Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ServiceInsight doesnt publish its enterprise pricing details. Contact the vendor for a custom pricing quote.

What integrations are available for ServiceInsight?

No information available.


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Reviewed By Louie Andre
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