ServiceInsight Review

Our score: 9.7 User satisfaction: 100%

What is ServiceInsight?

ServiceInsight is an innovative, web-based facility management software designed by CBRE for facility managers, employees, technicians, and vendors working in medium to large enterprises. It’s a reliable solution that enables real estate occupiers in multiple industries including education, banking/finance, retail, supermarket, and more to drive asset optimization and improve the employee experience. The program combines simplicity and power to help users accomplish facility operations with efficiency.

ServiceInsight is a ground-breaking workplace command center that delivers highly scalable solutions to improve facility insight and reduce occupancy costs. It streamlines facility maintenance processes with insightful tools that aggregate and analyze data to help facility management teams realize full potential. Some of its helpful features include portal solutions, mobile apps, inventory management, advanced analytics, reporting, dashboards, inspections, and AP invoicing.

Overview of ServiceInsight Benefits

ServiceInsight is a robust facility management solution that delivers tremendous benefits to midsized and large businesses. The platform comes with great features that make it easy to continually improve business performance and optimize customer experience.

One of its renowned modules is the ServiceInsight Hub. This module serves as a unified command center for managing call center operations, assets, and overseeing facility team resource apportionment. It’s an easy-to-use tool that provides a central place to create work orders, view performance, generate preventive maintenance schedules and procedures, and more. The hub improves communication and allows you to leverage notifications via text, mobile apps, or email, to keep your teams updated.

Another innovative feature of ServiceInsight is CMMS Mobile applications. It provides comprehensive yet easy-to-use Android and IOS applications that simplify the operations for technicians and employees. The applications remove the paperwork to improve documentation, boost productivity for technicians, and connect employees to their workspace to improve their engagements. Better still, they enable facility managers to gain efficiency across the facility team thanks to the mobile workforce and real-time data.

Additionally, the accounts payable invoicing module is designed to streamline the accounting process. The module features an AP invoice Batch tool designed to assist your accounts payable department to organize vendor invoice for expedient approvals and accurate payments. This feature makes it easy to track and report on a batch of AP invoices or create invoice batch reports on a time interval of your liking.

On the other hand, ServiceInsight has a reliable inventory management module. The module empowers facility teams to monitor existing inventory for maintenance and ascribe them to work orders for an all-inclusive reporting. The system makes it easy to track all purchases and receipts of treasured inventory while eliminating discrepancies between available and reported inventory.

Overview of ServiceInsight Features

  • ServiceInsight Hub
  • Mobile apps
  • Portal solutions
  • Analytics and reporting
  • Inspections
  • Inventory management
  • AP invoicing

ServiceInsight Position In Our Categories

Since companies have distinctive business requirements, it is rational that they steer clear of choosing an all-encompassing, “perfect” business program. Regardless, it would be almost impossible to come across such application even among sought-after software products.
The practical thing to undertake would be to note down the numerous chief factors which call for a examination such as crucial features, packages, technical skill aptitude of staff, organizational size, etc. Then, you should double down on the product research thoroughly. Have a look at some of these ServiceInsight evaluations and explore the other applications in your shortlist in detail. Such comprehensive research ensures you take out unfit apps and choose the one which delivers all the benefits your business requires.

Position of ServiceInsight in our main categories:


ServiceInsight is one of the top 3 Facility Management Software products

If you are interested in ServiceInsight it may also be sensible to analyze other subcategories of Facility Management Software listed in our database of SaaS software reviews.

Every enterprise has its own characteristics, and might require a special Facility Management Software solution that will be adjusted to their company size, type of clients and staff and even individual industry they deal with. It's not wise to count on locating a perfect solution that is going to be suitable for each company regardless of their history is. It may be a good idea to read a few ServiceInsight Facility Management Software reviews first and even then you should remember what the service is intended to do for your company and your workers. Do you need a simple and intuitive service with just basic functions? Will you actually make use of the advanced functionalities required by experts and big enterprises? Are there any specific features that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to locate a reliable software that will match your budget.

How Much Does ServiceInsight Cost?

ServiceInsight Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ServiceInsight doesnt publish its enterprise pricing details. Contact the vendor for a custom pricing quote.

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you make a decision to buy Facility Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ServiceInsight reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ServiceInsight. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are ServiceInsight pricing details?

ServiceInsight Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ServiceInsight doesnt publish its enterprise pricing details. Contact the vendor for a custom pricing quote.

What integrations are available for ServiceInsight?

No information available.


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Reviewed By Louie Andre
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