Spacebring Review

Convenient Room and Desk Booking 

Spacebring comes with user-friendly mobile apps that coworking businesses can implement to give customers a convenient way to book meeting rooms and desk offices. Members and non-members can instantly search for available conference/meeting rooms and hot desks at your coworking space, make reservations, and send payments. They can do all of this on the go without asking staff for help.

You can automatically synchronize room and desk availability and schedule and release rooms and desks with no-shows or no confirmations for other customers to book. You can also customize the booking apps and provide customers with important information about your meeting rooms and hot desks. Spacebring lets you set up profiles, capacity, booking, access, visibility rules, and cancellation policies for your meeting rooms and desk offices.

Effortless Member and Tenant Management 

The platform enables coworking space owners and administrators to manage members and tenants effortlessly. You can create tenant company accounts and individual member profiles. You can also set up various membership plans and automatically or manually send credits to companies and individuals. They can use their credits to book rooms and desks, buy services and add-ons, and join events at your coworking space.

Moreover, Spacebring automates your billing and payment processes. You can collect payments from members and tenants using credit and debit cards, mobile payment services, and payment gateways. You can consolidate bookings, events, and services fees into a single bill and automatically charge members’ accounts.

Coworking Community Engagement and Support 

Spacebring enhances how you communicate and engage with members of your coworking community and support them for any issues and concerns they have. It lets you develop a branded community feed where members can view announcements, events, news, and content. You and your community members can like posts, leave comments, and share links to posts. Additionally, members can receive push notifications when posts are added or updated regardless of the type of platform and device they use.

Through integration with communication tools like Intercom and Zendesk, Spacebring helps you deliver exceptional customer service and support. Your workplace administrators and staff can chat with community members directly within Spacebring. They’ll talk with them about reported issues, overdue payments, visitor arrivals, lost and found items, or package or email deliveries. They can also use custom chatbots to answer and route inquiries automatically.

The integration permits them to access consolidated member information from Intercom and Zendesk. Plus, they can send automated and targeted messages for marketing, onboarding, service selling and updating, and customer retention through different channels. 

Improved Revenue & Customer Experience 

The coworking space management platform aids you in maximizing your revenue and optimize the customer experience. For instance, you can implement a self-service marketplace where members and tenants can find and buy available workspaces, on-demand services, and add-ons at your coworking space. You’ll be able to organize services into various categories, add service pictures and descriptions, and accept applications for services through email and form links.

Spacebring allows you to set up, consolidate, and offer various membership benefits your business partners provide. Members and tenants can easily search and apply for partners’ special offers, discounts, coupons, and perks from Spacebring’ apps.

The platform supports integration with cloud-based access control applications, including Kisi, SALTO KS, and Proxy. It provides your members and tenants the convenience of unlocking workspace or office doors via mobile phones without using physical keys.