ShipStation Review

PROS: I love how consistent and reliable they are. I never went through any slow downs or a break in internet connectivity. To be honest, I barely ran into any issues. ShipStation is so easy to utilize. It really gets things done. I like how I can offer great service to my customers as a result of this excellent system.

CONS: It takes a bit of time uploading and refreshing the "all stores" section in acquiring new orders to show up. I suggest they speed up the upload time. That way, it would easier and quicker in tagging new orders for our warehouse.

PROS: I love how it's able to seamlessly merge with our site's platform (Shopify) in tracking/shippung and uploading info quickly. We utilize it for tracking info on all outgoing orders at the same time. It happens to be the only app we know serving such purpose. And it works really great with Shopify. Once you use the UI several times, you'll be familiar with and understand which functionality is suited for the things you need.

CONS: Its UI has so many options --- both a good and bad thing. It took some time to properly understand the basics. But when I finally did it, everything was simple. I dislike how it's not able to do a refresh whenever you login. You'd have to do a refresh/re-sync on your Shopify order dashboard whenever you log in everytime. This would ensure your orders are set to be managed.

PROS: I love how it's really easy to use. We utilize several systems in our operation and so far, this has been my ultimate favorite. Its setup helped our company to operate efficiently and smoothly. Relationship between deparments is a lot stronger due to the access they get with ShipStation. Not only will you see an order, but you get a glimpse at the person responsible for packaging, it's current state of process, and etc...

CONS: There's nothinh much to hate when it comes to programming. However, there have been times where it ran into an issue with Stitch, our other system. But to tell you the truth, the problem in itself is with Stitch --- not ShipStation. ShipStation can run a little slowly when extracting and pulling info. So we ended up manually clicking the updates for all stores.

PROS: I've deployed ShipStaion to bigger Shopify stores. Turns out, they also love using it. It lets me operate on an enterprise shipping station without having to spend on any software or hardware. It only runs in your web browser. It's a great tool with automated weighing and printing features.

CONS: Phone support would've been great. More options are needed when it comes to training. Bigger companies are tasked to pay more for added help from the ShipStation team when it comes to product usage and training. For the average individual, it's intuitive. But for someone who isn't familiar using computers, it'd be a boost to have somebody who can assist in using the product.

PROS: ShipStation was one reason why I was able to launch and succeed with my site (www.buiced.com), an e-commerce platform for my brand. It was easily integrated into my site. It lets me manage shipments across varying platforms efficiently. It functione well in keeping my marketplaces notified whenever an order gets shipped. Their customer support is beyond excellent.

CONS: There's nothing much to hate about it. I feel they're fair enough in charging its users. It made my life a whole lot easier when dealing with shipments. I suggest they find some way in integrating with someone, but not integrating with each other.

PROS: ShipStation has made it so much easier for our company to use it. Its UI is intuitive. Their tutorials and customer suppor has been excellent. I love how I'm able to depend on my team for responses. It's the customization that puts them ahead of the pack since you're able to tag, do automation protocols setup, define products, and instate just about anyt criteria you can think of to create an efficient way of handling shipping orders.

CONS: Their ShipStation Connect happens to be the only glitch that I found in their system. It tends to drop off connecitivity on a whim and is never really that much reliable. I still have no idea when it could end up failing.

PROS: ShipStation software connects our site and multi-channel orders straight to our warehouse. Before, we had to through manual copying and pasting order details from several platforms into the UPS software. Nowadays, our warehouse can simply log in one place and then click a button for the order to be shipped. It's precise. What's more, it's a whole lot faster!

CONS: It'd be nice if phone support is available. But having live chat is ok, I guess. Live chat agents are typically knowledgeable with their products although the process of getting the message is slower compared to talking things out over the phone.

PROS: I like how ShipStation can link me to all our marketplaces and have our orders funnelled via a single system. Since we're able to accomplush our shipping and order procressing with ShipStation, we saved plenty of of time in shipping orders. I love ShipStaion can automatically post back tracking info for all orders. It saved us a lot of time!

CONS: ShipStation doesn't give you the chance to edit record details of each customer. We got orders from customers with varying addresses and the platform will see them as new customers. Furthermore, you have no option in merging accounts. If a customer happens to make a purchase in Amazon and then another one in eBay, it'll see it as two customers instead of one. Hence, it's difficult keeping track of a customer's movement.

PROS: It's really easy to use. Its got great shipping discounts that should suffice but how it's able to expedite shipping is simply amazing. Our shopping cart offers such similar built-in service that we can utilize for free (without jumping ship). Just about anyone who uses it has a number of good things to appreciate. As for me, I love everything it provides.

CONS: It's missing an integration with HS code lookup when dealing with international shipments. It's a no-brainer since DHL, FedEX, and UPS were more than capable enough of doing it. At times, it would slog while in the middle of processing. This can be a problem when getting down to the wire before cutoff time. We had a hard time utilizing several postage services --- restricting us from getting to certain discount rates.

PROS: There are a lot of awesome features seen with this platform. One that stands out is its ability to flag and map orders. This functionality gives you the ability in making use of carrier shopping to its full potential. If you currently have a product line with more than one similarities, mapping is quickly done in assigning carrier service and printing labels. Such features helped double our business YOY without added labor.

CONS: It'd be great having further flexibility when it comes to tagging customers. A majority of today's online business require customer-level flagging for marketing. The lack of flagging for info can be challenging in adding targeted marketing for outgoing packages.