Dealer Relay Review

Dealer Relay
Our score: 8.0 User satisfaction:

What is Dealer Relay?

Dealer Relay is an order management solution designed to provide B2B enterprises with the platform that allows them to deliver streamlined and secure order experience to their client base. The software offers users with real-time update and notification functionality, making it easy for users to be aware of changes in their orders at any stage, a useful feature as it eliminates human errors in the original order.

Dealer Relay simplifies returns as efficient as it does on orders. Managing returns becomes a breeze with Dealer Relay, ensuring that users are able to provide smooth and frictionless experience to their clients who want to process a return. The software is equipped with a revolutionary “patent pending” debt tracking system, which accelerates order approvals by automating the process based the buyer’s specific contract and standing.

Overview of Dealer Relay Benefits

Dealer Relay provides you with a user-friendly order management tool that is highly intuitive and easily deployable. All you need to do is upload your price list, invite your customers to your store, and sell away.

Dealer Relay is built to handle large orders in a more unique and efficient way. The software utilizes catalog view, autocomplete and an adjustable order page features to get this done. If you try to order 100 different SKUs through an eCommerce storefront, you’d soon discover that it is a futile exercise. But with Dealer Relay, the whole process is simple and lightning fast.

In the B2B business, you need to know who you are dealing with and base your actions and decisions on updated and reliable information of your clients. With Dealer Relay, knowing your customers no longer means connecting with accounting and request for client information. The software automatically approves orders based on contract information and balance standing.

Dealer Relay provides your customers total transparency when it comes to your their balance. A quick look and they will see their credit standing, current balance, and overdue dates.

Orders change at any point in the process and when order information is not updated, this could lead to mistakes such as split orders, erroneous entries, and double entries among others. Dealer Relay ensures that you are notified in real time whenever an existing order is modified so you can update accordingly.

Every order has a detailed order log that shows status changes as well as notes and messages from seller and buyer, giving you a clear picture of what the order is about, as well as the requests, modifications, and interactions associated with it.

You benefit from Dealer Relay’s Flexible payment terms and configurable price levels. If you are dealing with resellers, Dealer Relay makes their experience smooth and seamless. In one click your customers import all your products for resale using this system for free.

Overview of Dealer Relay Features

  • Quick Setup
  • Auto Order Approval
  • Native for Large Orders
  • Detailed Order Log
  • Flexible Payment Terms
  • Transparent Customer Balance
  • Configurable Price Levels
  • On-Page Live Updates
  • Fast and Easy Resale for Resellers

What Problems Will Dealer Relay Solve?

A. Human mistakes in order entry

Fred is a shop owner who wants to make a large order. While typing the order, he accidentally typed 312 units instead of 321. Luckily for him. Fred uses Dealer Relay. He can quickly modify his order with all changes propagated to all users live. So the moment he notices his mistake he can correct it, and his seller will see it right away.

Features: modifiable orders, on-page live updates.

B. Bad debts and money lose, caused by poor payments follow-up

Daniel is a very busy customer. He owns a number of businesses and when he places his large orders, he doesn’t always remember how much money he owes to his suppliers. Since Daniel’s sellers use Dealer Relay tool, he can see his credit, current balance, and overdue dates at any time.

Feature: transparent customer balance, auto order approval, flexible payment terms.

C. Low tech of most B2B commerce that characterized by major loss of clientele

Harry is a shop owner who wants to make a large order. In order to do it, he sends an email to his seller. Then Harry realizes that he needs to change the number of products he ordered earlier and sends another email, but the seller doesn’t get Harry’s last email on time and ships him the wrong order.

Dealer Relay provides a real-time way to update and to notify the seller about changes needed in a specific order at any stage which help eliminate human errors in the original order.

Feature: detailed order log, native for large orders. modifiable orders

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Dealer Relay Position In Our Categories

Keeping in mind companies have distinct business requirements, it is only sensible that they abstain from picking an all-encompassing, ”best” software. Needless to say, it would be hard to try to come across such an app even among widely used software products. The logical thing to undertake is to make a list of the various main aspects that require deliberation such as critical features, price terms, skill ability of staff members, company size, etc. The second step is, you must perform your research comprehensively. Go over some of these Dealer Relay evaluations and check out each of the software options in your list more closely. Such detailed product investigation guarantee you keep away from ill-fitting software solutions and select the system which provides all the features your business requires.

Position of Dealer Relay in our main categories:

TOP 500

Dealer Relay is one of the top 500 Sales Software products

Dealer Relay is also listed in the following subcategories:

Each enterprise is different, and might require a specific Sales Management Software solution that will be designed for their business size, type of customers and staff and even particular niche they support. You should not count on finding a perfect services that will work for each business no matter what their background is. It may be a good idea to read a few Dealer Relay Sales Management Software reviews first and even then you should pay attention to what the service is intended to do for your company and your workers. Do you require a simple and straightforward app with just basic features? Will you really make use of the advanced tools needed by pros and big enterprises? Are there any specific features that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to find a trustworthy service that will fit your budget.

How Much Does Dealer Relay Cost?

Dealer Relay Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact Dealer Relay for their enterprise pricing information and other product details.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Sales Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Dealer Relay reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Dealer Relay. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Dealer Relay pricing details?

Dealer Relay Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact Dealer Relay for their enterprise pricing information and other product details.

What integrations are available for Dealer Relay?

Dealer Relay integrates with the following business systems and applications:

  • QuickBooks
  • Luca
  • GreenInvoice

Integrations to local ERP systems can be done at an additional cost.


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Reviewed By Nestor Gilbert
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