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Skedda Review

Skedda
Our score: 8.7 User satisfaction: 95%

What is Skedda?

Skedda is an online scheduling software designed for managing any type of space. It streamlines the booking management of various types of spaces including desks, meeting rooms, professional studios, coworking spaces, sports facilities, and the like. This highly customizable and mobile-friendly solution allows you to set up things to match exactly how your space works.

Particularly, Skedda is useful in the workplace environment where the usage of desks and meeting spaces needs to be more closely managed due to the changed working conditions across the world. Its interactive floorplans, office maps, SAML SSO support, powerful user permissions and smart automation rules can help you manage your office more easily and efficiently.

Using Skedda, you can create and cancel bookings on your own, following the rules and policies you have set. This helps you and your customers prevent scheduling conflicts, and as an admin, you can create, edit, and remove bookings on behalf of your customers. You’ll also have full control of all the bookings made on your account, and you can even choose which users can book. For instance, you can allow the general public to book your spaces, or you can make your listings available only to invited users.

Skedda provides an online calendar that you can use to give your customers an overview of your venue’s availability and schedule. You can easily navigate through your calendar for daily, weekly, and monthly schedules. You can then share them with your customers via invitation links and logins. Skedda also allows you to use tag-based invitation links if you need fine-grained control over who can access your URLs.

Skedda also comes with user management features that enable you to control how each user interacts with your venue listings. Using customized user tags, you can easily manage which users are allowed to book or are exempt from online payments. It’s also up to you to set booking quotas and conditions for each space you are renting out. And since the user tags are not visible to regular users, you can discreetly manage pricing and booking conditions for each user.

Skedda has a free version that includes all the basic features. For the more advanced features, you can subscribe to the paid plans starting at $39/month.

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Overview of Skedda Benefits

Interactive floor plans

Skedda allows users to view availability and book directly from live, interactive, intuitive maps. Maps elevate the booking experience as they are custom-designed to perfectly match your layout,

Scheduling automation

Skedda allows organizations to automate tricky, time-consuming parts of managing your bookable spaces. Skedda’s automation tools mean you can set up conditions once and don’t have to remember and repeat the process again.

Online venue booking

Skedda helps you manage online bookings and reservations for the rooms, studios, courts, and spaces at your venue. It lets your customers make their own bookings in a self-service manner. This allows them to have total control over the creation and cancellation of bookings while adhering to the rules and policies you put in place for each of your venues.

User management

A prominent feature of Skedda is its user management functionality. As an admin, you can customize user tags and grant them to different users. This way, you can choose who can book and who can be exempted from online payments. You can also control bookings on behalf of users, enabling you to create, edit, and remove booked spaces as necessary.

Booking activity feed

Skedda also comes with a booking activity feed that gives you a complete overview of all booking actions made by users, such as when they create, change, or cancel a booking. In the free Core plan, you can view activities made in the last 24 hour hours, while in the Pro Pack plan, you can access all the booking activities made in the last 90 days.

Rules and policy setup

Skedda allows you to add venue rules and conditions beforehand, enabling you to open self-service bookings for your customers. By automatically applying these rules and policies, you can ensure that each customer can adhere to them before they can proceed with their booking. For instance, you can create sharing rules for your venue, or you can create pricing conditions with variable and fixed-rate options.

Mobile-friendly booking app

As a web-based solution, Skedda is accessible from any device, and it has a mobile-optimized app that lets you manage venue bookings on the go. The app is white-labeled, which means it can show your venue’s name instead of “Skedda” when your customers decide to install the application. This way, your customers can create, change, or cancel bookings straight from their phones or tablets.

Fast payment processing

Skedda provides an online payment system that enables customers to process payments faster. The platform is an official partner of the payment gateway Stripe, making it easier for you to manage and accept online payments. Skedda also ensures that all sensitive payment information is held securely by Stripe. In addition, Skedda offers your customers two payment methods, the “Upfront” approach and the “Book Now, Pay Later.”

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Overview of Skedda Features

  • Interactive floor plans
  • User management
  • Online bookings
  • Online payments
  • SAML SSO payment
  • Fully customizable
  • iCal integration
  • Booking calendar
  • Scheduling automation
  • 24/7 customer support
  • Self-service approach
  • Mobile-friendly
  • Zapier integrations
  • Multiple administrator accounts
  • Native iOS & Android Apps
  • Dashboard/Analytics

Skedda Position In Our Categories

Bearing in mind companies have unique business demands, it is reasonable they abstain from adopting a one-size-fits-all, ideal software product. Needless to say, it is troublesome to stumble on such a software solution even among sought-after software solutions. The correct thing to do can be to write the several critical aspects that necessitate analysis like crucial features, budget, skill aptitude of staff members, company size, etc. Thereafter, you must double down on the product research systematically. Have a look at some Skedda reviews and check out each of the software options in your list in detail. Such detailed product research can make sure you steer clear of poorly fit apps and pay for the system that offers all the function your business requires for success.

Position of Skedda in our main categories:

TOP 20

Skedda is one of the top 20 Appointment Scheduling Software products

TOP 20

Skedda is one of the 20 Facility Management Software products

TOP 20

Skedda is one of the top 20 Online Booking Systems products

It is essential to note that almost no software in the Appointment Scheduling Software category is a perfect solution able to fulfill all the requirements of different business types, sizes and industries. It may be a good idea to read a few Skedda Appointment Scheduling Software reviews first as specific services may perform well just in a very small group of applications or be designed with a very specific type of industry in mind. Others might operate with an intention of being easy and intuitive and therefore lack complex elements desired by more experienced users. You can also find apps that cater to a broad group of users and offer a powerful feature set, but that in most cases comes at a higher cost of such a solution. Make sure you're aware of your needs so that you get a service that offers exactly the elements you look for.

How Much Does Skedda Cost?

Skedda Pricing Plans:

Free Trial

Core

Free

Pro Pack

$50/month

Integrations

$25/month

Payments

$25/month

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What are Skedda pricing details?

Skedda Pricing Plans:

Free Trial

Core

Free

Pro Pack

$50/month

Integrations

$25/month

Payments

$25/month

Skedda has a free version that includes unlimited bookings, unlimited users, and other basic features. The vendor also offers a paid plan that costs $39/month.

Core – Free

  • Unlimited bookings
  • Five booking administrators
  • Custom URL
  • Booking conditions & sharing rules
  • Unlimited users
  • Custom booking instructions
  • 24-hour booking activity feed
  • Two booking-coloring rules
  • Day, month, list, grid views
  • In-app chat support
  • Five-star security
  • No advertising

Pro Pack – $50/month

  • Privacy option
  • Space photos/images
  • Custom booking fields
  • Unlimited booking-coloring rules
  • Transparency of bookings option
  • 7 years of data retention
  • Custom account brand color
  • Unlimited booking admins
  • Phone, video, and chat support
  • Quotas
  • 90-day booking activity feed
  • White-labeling on emails and mobile

Integrations – $25/month

  • iCal feeds
  • Zapier integrations

Payments – $25/month

  • Integration with Stripe
  • PCI compliant
  • Upfront and Book Now, Pay Later options
  • PSD2/SCA compliant (Europe)

User Satisfaction

Positive Social Media Mentions 87
Negative Social Media Mentions 4

We know that when you choose to get a Appointment Scheduling Software it’s important not only to find out how professionals evaluate it in their reviews, but also to discover whether the actual clients and companies that purchased this software are actually satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Skedda reviews across a wide range of social media sites. The data is then displayed in an easy to understand way indicating how many customers had positive and negative experience with Skedda. With that information at hand you should be ready to make an informed business decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Skedda?

Skedda integrates with the following business applications:

  • Google Calendar
  • Google Sheets
  • Google Drive
  • Google Forms
  • Gmail
  • Xero
  • Quickbooks
  • Wave
  • Freshbooks
  • Stripe
  • Google
  • Outlook
  • iCloud
  • Slack
  • Trello
  • Basecamp
  • Mailchimp
  • Zoho
  • Microsoft 365
  • Google Workspace

Skedda User Reviews

Skedda average rating:

Average score
5/5 (1 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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More reviews from 1 actual users:

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Skedda has revolutionised our office!

Read full review >
Ryan McBride
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.05.2021 Company Size: 11-50 Employees Industry: Sports

PROS: The product is jam-packed with features! We have found Skedda to be highly-customisable which we simply couldn't find with other products. The system has allowed us to automate complicated rules and policies that exist within our business. A real life-saver!

CONS: We're yet to find any negatives. The software is well-equipped to deal with any custom booking solution!

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Skedda user reviews

Skedda has revolutionised our office!

Read full review >
Ryan McBride
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.05.2021 Company Size: 11-50 Employees Industry: Sports
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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