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SmartLobby Review

SmartLobby
Our score: 8.0 User satisfaction: 95%

What is SmartLobby?

SmartLobby is a visitor management software that helps you digitalize your lobby. It enables you to improve your team’s efficiency in handling your visitors and managing your workplace safety. You can print badges for your visitors and staff for better identification. You can also maximize the QR code functionality to make it easier for your team and visitors to check-in and out.

SmartLobby offers API integration to enable you to connect your existing IT systems. This platform is also available on Android and iOS and tablets and kiosks, which allows your visitors and staff to have more flexibility in signing in to your company.

To help keep you updated every time someone enters your workplace, SmartLobby sends out notifications through email and SMS. You can also choose to receive these notifications through Slack and MS Teams.

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Overview of SmartLobby Benefits

Check-In Options

SmartLobby offers various check-in and check-out options that make it easier for your visitors and staff to adhere to the requirements. They can sign in and out through the QR code available in the app, use the kiosk to input their details and utilize your company’s badges.

Additionally, the apps work even while offline to ensure that your visitors and staff can still sign in and out without an internet connection. You can also have your visitors access your legal forms on this platform.

Notifications

SmartLobby generates notifications for every visitor or staff check-in, which can ensure transparency across your company and maintain a good visitor experience. You can choose to receive these notifications through email or SMS. You can also have these notifications sent to your Slack or MS Teams so that you can easily assign your team members to each visitor meeting.

Customization

SmartLobby offers customization tools to help you promote your company branding. You can implement your logo to increase your brand reputation. You can also invite your visitors to complete a satisfaction survey to help you identify what needs improvement. Additionally, you can also have the QR code printed on the badge to make it easier for your visitors to sign in and out.

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Overview of SmartLobby Features

  • Offline-First
  • Cloud Data Storage
  • Apple iPad, iPhone, and Android tablets
  • Badge Printing
  • Visitor Satisfaction Survey
  • Call Roll Printing (emergency)
  • True Multi-location & Entrances Support
  • Daily Visitor Report
  • NDA Signature Option
  • Automatic Notification
  • Visitor Workflow
  • API
  • Custom Branding with Logo
  • QR-Code Printing
  • Search Dashboard
  • Available as a Kiosk

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

SmartLobby Position In Our Categories

Knowing that companies have their own business demands, it is only sensible that they steer clear of paying for an all-in-one, “perfect” software system. Having said that, it would be almost impossible to try to find such application even among well-known software solutions. The right thing to undertake can be to narrow down the several important functions that entail inspection including crucial features, plans, skill levels of the users, organizational size, etc. The second step is, you must perform the research thoroughly. Have a look at these SmartLobby analyses and check out the other software products in your shortlist in detail. Such well-rounded product research ensure you steer clear of mismatched applications and choose the system which meets all the tools your company requires.

Position of SmartLobby in our main categories:

TOP 50

SmartLobby is one of the top 50 Visitor Management Software products

If you are interested in SmartLobby it could also be a good idea to analyze other subcategories of Visitor Management Software collected in our database of B2B software reviews.

Every company is different, and can need a specific Visitor Management Software solution that will be adjusted to their business size, type of customers and staff and even individual niche they support. We advise you don't count on getting a perfect software that will be suitable for every company no matter what their history is. It may be a good idea to read a few SmartLobby Visitor Management Software reviews first and even then you should pay attention to what the solution is intended to do for your company and your workers. Do you require an easy and straightforward app with just essential functions? Will you actually use the complex tools needed by experts and large enterprises? Are there any particular features that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to find a reliable service that will match your budget.

How Much Does SmartLobby Cost?

SmartLobby Pricing Plans:

Free Trial

Free

Free

Mini

$19/month

Starter

$49/month

Standard

$99/month

Custom

Contact vendor

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What are SmartLobby pricing details?

SmartLobby Pricing Plans:

Free Trial

Free

Free

Mini

$19/month

Starter

$49/month

Standard

$99/month

Custom

Contact vendor

SmartLobby offers five enterprise pricing packages that you can choose from:

Free – Free

  • 1 location
  • 5 staff/host
  • Email notification
  • MS Teams notification
  • Slack notification
  • Email customer support
  • 3 months data retention period

Mini – $19/month

  • All of Free plan features
  • 50 staff/host
  • Badge printing
  • Configurable or unlimited data retention period

Starter – $49/month

  • All of Mini plan features
  • Unlimited locations
  • 100 staff/host
  • Automatic sign out
  • Customization
  • Email and phone customer support

Standard – $99/month

  • All of Starter plan features
  • SMS notification
  • Visitor satisfaction survey

Custom – By quote

  • All of Standard plan features
  • API integration

User Satisfaction

Positive Social Media Mentions 19
Negative Social Media Mentions 1

We are aware that when you decide to purchase a Visitor Management Software it’s crucial not only to see how experts score it in their reviews, but also to find out if the actual users and enterprises that purchased it are actually content with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and SmartLobby reviews across a broad array of social media sites. The information is then presented in a simple to understand way showing how many customers had positive and negative experience with SmartLobby. With that information at hand you should be prepared to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • One-time payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for SmartLobby?

SmartLobby offers API integration, which enables you to connect the platform with other applications you need to complete your workflow. Contact the vendor for more information.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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