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Envoy Review

Envoy
Our score: 8.5 User satisfaction: 100%

What is Envoy?

Envoy is a visitor sign software that uses application for iPad to welcome in guests and manage their visit. It has all the features you would need to welcome warmly the people who visit your company and give them a great impression.

From pre-sign up to document signing, everything is paperless and at your fingertips. It comes with a mobile application for iOS and Android called Envoy Passport.  The application gives you access to all the information and lets you share it with your team mates.

It is open to customization so that your sign up screen looks a lot like your own brand. With powerful integrations, it becomes all the more useful. Big and small companies alike are using it to streamline visitor flow.

Overview of Envoy Benefits

Signing up and registering visitors had never been this easy as it helps both you and the visitors to get going faster and without wasting any materials.  The process is fast so can easily handle large volumes of incoming visitors, for instance, during an event at your firm.

The convenient and user friendly sign up system and document signing gives a great impression about the company. Customer gets the idea that the company is advanced in technology and is dedicated to improving customer experience.

The mobile app essentially lets you manage visitors on the go. You can check scheduled visits and notify other employees. Printing a badge is super easy and fast so only authorized guests are allowed to be in the premises. This makes it one of the most secure solutions.

Through pre-registration you can already sign up visitors and send them custom emails about their visit. This includes complete guidelines about the visit and how to get there. This will ensure that all your visits actually happen. You can have group sign-ups for multiple people. At a big event, this can save you tons of time.

The countless integrations with universal software like Office, Dropbox and Slack allow you to further expand the functionalities. If your business has multiple locations you can have them all managed together. In such a case, it is more than prepared to address issues like permissions or remote access.

Overview of Envoy Features

  • Unlimited sign ups
  • Unlimited Employees
  • Multiple locations
  • Instant Notifications
  • Badge printing
  • Document signing
  • Pre-registration
  • VIP sign in and Group sign in
  • Invitations
  • Real time visitor download
  • Dashboard for analytics
  • Security Guard Access
  • Account Management

Envoy Position In Our Categories

Because companies have distinct business-related demands, it is only sensible they avoid settling on an all-in-one, ideal business program. At any rate, it would be hard to try to come across such an app even among sought-after software solutions.
The best step to do is to write down the varied important aspects which call for a deliberation such as important features, plans, skill competence of staff members, company size, etc. The second step is, you must perform the research comprehensively. Go over these Envoy analyses and scrutinize each of the software options in your shortlist more closely. Such comprehensive research makes sure you weed out unfit software products and subscribe to the one which meets all the aspects you require company requires.

Position of Envoy in our main categories:

TOP 10

Envoy is one of the top 10 Visitor Management Software products

If you are considering Envoy it may also be beneficial to investigate other subcategories of Visitor Management Software collected in our database of B2B software reviews.

It's important to note that hardly any service in the Visitor Management Software category is a perfect solution able to match all the goals of different company types, sizes and industries. It may be a good idea to read a few Envoy Visitor Management Software reviews first as specific solutions may perform well just in a really narrow set of applications or be prepared with a very specific type of industry in mind. Others might function with an intention of being easy and intuitive and therefore lack advanced functionalities needed by more experienced users. There are also apps that support a broad group of users and give you a rich feature set, but that frequently comes at a higher price of such a service. Be certain that you're aware of your needs so that you purchase a software that provides specifically the elements you search for.

How Much Does Envoy Cost?

Envoy Pricing Plans:

Free Trial

Standard

$99 per month/location

Premium

$249 per month/location

Customized

By quote

Envoy offers a 7-days free trial and three enterprise pricing plans for users to consider. Give the details a look, and select the best plan for your company:

Standard – $99 per month per location

  • Unlimited visitors
  • Unlimited iPad pairing
  • Unlimited employees
  • Email notifications
  • Pre-registration
  • Badge printing
  • Document signing
  • Annual billing

Premium – $249 per month per location

  • All standard features
  • Visitor photos
  • Box integration
  • Multiple sign ins
  • SMS

Customized – By quote

  • All premium features
  • Priority customer support
  • Customized terms
  • Flexible payments
  • Account manager
  • Courtesy equipment

User Satisfaction

Positive Social Media Mentions 116
Negative Social Media Mentions 0

We realize that when you make a decision to buy Visitor Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Envoy reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Envoy. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular Envoy Alternatives

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Trending Visitor Management Software Reviews

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Envoy Comparisons

Envoy user reviews

We love Envoy

Read full review >
Veronica
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.09.2019 Company Size: More than 100 Employees Industry: Internet

Intuitive, easy to use and affordable product

Read full review >
Blanche
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.09.2019 Company Size: More than 100 Employees Industry: Medical Devices

I like the product design and its simplicity

Read full review >
Inez
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2019 Company Size: More than 100 Employees Industry: Internet

It works fantastic, I cannot really explain how satisfied we are with Envoy

Read full review >
Antoinette
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2018 Company Size: More than 100 Employees Industry: Food Production

I like how easy it is to use Envoy

Read full review >
Sherman
4/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.01.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

What are Envoy pricing details?

Envoy Pricing Plans:

Free Trial

Standard

$99 per month/location

Premium

$249 per month/location

Customized

By quote

Envoy offers a 7-days free trial and three enterprise pricing plans for users to consider. Give the details a look, and select the best plan for your company:

Standard – $99 per month per location

  • Unlimited visitors
  • Unlimited iPad pairing
  • Unlimited employees
  • Email notifications
  • Pre-registration
  • Badge printing
  • Document signing
  • Annual billing

Premium – $249 per month per location

  • All standard features
  • Visitor photos
  • Box integration
  • Multiple sign ins
  • SMS

Customized – By quote

  • All premium features
  • Priority customer support
  • Customized terms
  • Flexible payments
  • Account manager
  • Courtesy equipment

What integrations are available for Envoy?

Envoy integrates with the following business systems and applications:

  • Slack
  • Office 365
  • HipChat
  • Salesforce
  • Dropbox
  • Box
  • Google
  • Okta
  • Directory
  • onelogin
  • Egnyte
  • MailChimp
  • Eventbrite
  • Webhooks
  • Zapier
  • SAML
  • Aruba
  • Aerohive
  • Avigilon

Envoy average rating:

Average score
4.9/5 (6 user reviews)
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Antoinette

PROS: There are lot of things I like about the Envoy. First of all I like the front desk because it makes strong impression on the client and it shows the intentions of the company. It helps us to put some simple things into the lobby, art on the walls, carpet, furniture and lot of things. But to be honest these things can be huge waste of time if you do not greet your visitors. Envoy doesn’t leave anything to the case. Thanks to the integration with our reception team we are able to keep track of pre-registered guests, NDA signing and many other features that helps us to welcome our guests and to greet all of them appropriately.

CONS: Whenever we face some minor issues they are quickly resolved from their tech support team.

Reviewed 1 year ago

Read full review >

The least favorable review

Jennifer Smithson

PROS: Free trial was very simple to setup and get started.

CONS: EXPENSIVE. Far too many useless features make Envoy far more expensive than the value it provides. It also makes administering the app more time consuming than necessary.

Reviewed 2 years ago

Read full review >

More reviews from 6 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

We love Envoy

Read full review >
Veronica
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.09.2019 Company Size: More than 100 Employees Industry: Internet

PROS: Envoy helps us to make the guest registrations more professionally and smoothly. We have replaced our Waiver software because Envoy has a place for our NDA. We are able to customize the badge and to put guest wifi pass so our guests can feel more pleasurable.

CONS: I feel that the product is a bit flawless. It kept showing a message that our iPads need updates but the thing is they were already updated. But on the other hand, the software works great and this is not major issue.

What do you think about this review? Great Poor

Intuitive, easy to use and affordable product

Read full review >
Blanche
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.09.2019 Company Size: More than 100 Employees Industry: Medical Devices

PROS: I like that we use solution that helps us to print badges in less than hour. It is easy to set up and easy to use. I like that we are able to go from purchase to install in an hour.

CONS: I didn’t like that it required two doors ready for check in we already have 2 entrances in one facility and this was impossible. Its support team helps me to fix this problem and to find what I need in less time.

What do you think about this review? Great Poor

I like the product design and its simplicity

Read full review >
Inez
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2019 Company Size: More than 100 Employees Industry: Internet

PROS: I like Envoy because it takes the admin out of running of time. In the past we had to be sure that we took all the steps in order to protect our business such as having specific log of the visitors, getting NDAs and etc. Thanks to Envoy the whole process is in perfect order and simplified. I like that the software has professional look.

CONS: I cannot really say that I have dislikes about this software, because whenever I run into some issue its support team is always ready to help me solve the issue.

What do you think about this review? Great Poor

It works fantastic, I cannot really explain how satisfied we are with Envoy

Read full review >
Antoinette
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2018 Company Size: More than 100 Employees Industry: Food Production

PROS: There are lot of things I like about the Envoy. First of all I like the front desk because it makes strong impression on the client and it shows the intentions of the company. It helps us to put some simple things into the lobby, art on the walls, carpet, furniture and lot of things. But to be honest these things can be huge waste of time if you do not greet your visitors. Envoy doesn’t leave anything to the case. Thanks to the integration with our reception team we are able to keep track of pre-registered guests, NDA signing and many other features that helps us to welcome our guests and to greet all of them appropriately.

CONS: Whenever we face some minor issues they are quickly resolved from their tech support team.

What do you think about this review? Great Poor

I like how easy it is to use Envoy

Read full review >
Sherman
4/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.01.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: The software is user-friendly, the interface is easy to set up and use. I like that the software sends information of the guests to our office team.

CONS: Some of the guests don’t like their picture but there is option to disable it.

What do you think about this review? Great Poor

Meh – premium pricing, very basic product

Read full review >
Jennifer Smithson
2/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

4/5

Ease of Use

Published on: 27.12.2017 Company Size: More than 100 Employees Industry: Consumer Services

PROS: Free trial was very simple to setup and get started.

CONS: EXPENSIVE. Far too many useless features make Envoy far more expensive than the value it provides. It also makes administering the app more time consuming than necessary.

What do you think about this review? Great Poor
Reviewed By Jenny Chang
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