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Starboard Suite Review
What is Starboard Suite?
Starboard Suite is a reservation and online booking software that also functions as a tour operator solution. It is used by businesses of all sizes in the hospitality and travel industry, as it is specifically designed for passenger vessels and watersports operators. According to its users, the reservation management software is an easy to use, intuitive, and uncomplicated solution that enables them to manage their business from a single dashboard.
Starboard Suite aids owners and operators of commuter ferries; dinner,lunch, and sightseeing cruises; whale and dolphin watching, cycle boats, banana boats and parasailing manage their check-ins, inventory, and sales. Furthermore, as an integrated platform, it offers an enterprise-level reporting and detailed audit trails. The software also provides free updates as well as customization, training, and support for its users.
Show MoreOverview of Starboard Suite Benefits
A prominent feature of Starboard Suite is its flexible check-in system. This feature allows operators to easily and quickly track their customers arriving and boarding on their vessels. It also provides them the option to track multiple phases allowing the tracking of group arrivals and individual passenger boarding on a separate manifest. This feature which is optimized by the electronic system of the software can be combined with the paper-based ticketing system used by businesses but it is a stand-alone functionality and would help users maintain a paperless check-in and ticketing system.
When tracking passengers boarding on a vessel, the software would show both the list of passengers who have already checked-in and yet to check-in. The system indicates the total number of parties or individuals on board including the number of adults, children, and infants within parties. The list of passengers can be sorted based on manifest or last name. As passengers arrive, users would be able to check the actual number of persons who are on board against the total number of persons that are expected to be on board as indicated on the online booking.
Meanwhile, Starboard Suite is also equipped with Marketing and SEO tools helping users to attract more customers leading to the growth of their business. The SEO tool is used to optimize individual event pages to improve ranking in the Google search results. Since the software supports integration with Google Analytics, users can track and assess the their online marketing campaigns. The schedules and prices offered by their business are also viewed by customers when they search directions using Google Maps. This is because of the Google Transit Integration that is also supported by Starboard Suite.
Moreover, the management and reporting capability of Starboard Suite is also one of its powerful tools. This feature aids users to oversee and control the entire operation of their business which includes tracking all changes made to a booking, changing reservations, events, prices, locations, and taxes; viewing a calendar of all the events scheduled, and exporting of reports and data to Excel and QuickBooks.
This feature also allows them to manage their employees by enabling them to create unlimited employee accounts wherein they are provided with 6 permission levels they can use to grant levels of access to their employees according to their respective roles. The management and reporting feature of Starboard Suite doesn’t only streamline the business operations of those engaged in the hospitality and travel industry but it also promotes the importance of detailed management and financial information in growing a business.
Show MoreOverview of Starboard Suite Features
- Flexible Check-In System
- Marketing and SEO Tools
- Point Of Sale
- Google Analytics Integration
- Google Transit Integration
- Management and Reporting
- Detailed Audit Trails
- Unlimited Employee Accounts with 6 Levels of Permission
- Roles Based Access For Employees
- Online Bookings From Any Device
- Real Time Booking Availability Check
- Track Booking Status
- Offer Promotions and Discounts
- Customized Emails with Company Logo
- Price/Margin Management
- Data Filtering and Ranging
Starboard Suite Position In Our Categories
Knowing that businesses have their own business requirements, it is reasonable they steer clear of picking an all-encompassing, ideal solution. Needless to say, it is futile to discover such application even among widely used software systems. The reasonable thing to undertake can be to shortlist the various significant factors which merit investigation such as major features, price plans, technical skill ability of staff members, company size, etc. The second step is, you must do the product research through and through. Browse through some of these Starboard Suite evaluations and look into the other solutions in your shortlist in detail. Such all-encompassing product investigation makes sure you circumvent mismatched software products and select the one which meets all the function your company requires.
Position of Starboard Suite in our main categories:
TOP
100
Starboard Suite is one of the top 100 Online Booking Systems products
If you are interested in Starboard Suite it might also be sensible to analyze other subcategories of Online Booking Systems collected in our base of B2B software reviews.
Every enterprise has different requirements and needs a system that can be customized for their size, kind of employees and customers, and the specific industry they are in. For these reasons, no software can proffer perfect features out-of-the-box. When you look for a software system, first be sure what you need it for. Read some Starboard Suite Online Booking Systems reviews and ask yourself do you need basic features or do you require sophisticated functionality? Are there any industry-specific features that you are searching for? Get the answers to these queries to assist your search. There are plenty of elements that you need to consider and these include your finances, specific business requirements, your company size, integration needs etc. Take your time, check out a few free trials, and finally zero in on the system that provides all that you require to improve your organization effectiveness and productivity.
How Much Does Starboard Suite Cost?
Starboard Suite Pricing Plans:
Free Trial
Between 3600 and 15,000 tickets/year
$1.50/per ticket
More than 15,000 tickets a year
Contact vendor
What are Starboard Suite pricing details?
Starboard Suite Pricing Plans:
Free Trial
Between 3600 and 15,000 tickets/year
$1.50/per ticket
More than 15,000 tickets a year
Contact vendor
Starboard Suite offers no fixed enterprise pricing plans, and charges a fee per each ticker. For operators who process between 3600 and 15,000 tickets/year, the service fee is $1.50/per ticket. For more than 15,000 tickets a year, you will get a special discount. Contact the company for more details.
User Satisfaction
Positive Social Media Mentions
78
Negative Social Media Mentions
10
We realize that when you make a decision to get a Online Booking Systems it’s crucial not only to learn how experts evaluate it in their reviews, but also to check if the actual people and companies that bought this software are indeed satisfied with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Starboard Suite reviews across a vast array of social media sites. The information is then displayed in a simple to understand way revealing how many clients had positive and negative experience with Starboard Suite. With that information at hand you should be prepared to make an informed purchasing decision that you won’t regret.
Technical details
Devices Supported
- Windows
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- One-time payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Starboard Suite?
Starboard Suite supports the following integrations:
- Stripe
- Square
- Authorize.Net
- smartwaiver
- tripadvisor
- MailChimp
- Google Analytics
- Google Transit
- Constant Contact
- QuickBooks
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