Starboard Suite Review

A prominent feature of Starboard Suite is its flexible check-in system. This feature allows operators to easily and quickly track their customers arriving and boarding on their vessels. It also provides them the option to track multiple phases allowing the tracking of group arrivals and individual passenger boarding on a separate manifest. This feature which is optimized by the electronic system of the software can be combined with the paper-based ticketing system used by businesses but it is a stand-alone functionality and would help users maintain a paperless check-in and ticketing system.

When tracking passengers boarding on a vessel, the software would show both the list of passengers who have already checked-in and yet to check-in. The system indicates the total number of parties or individuals on board including the number of adults, children, and infants within parties. The list of passengers can be sorted based on manifest or last name. As passengers arrive, users would be able to check the actual number of persons who are on board against the total number of persons that are expected to be on board as indicated on the online booking.

Meanwhile, Starboard Suite is also equipped with Marketing and SEO tools helping users to attract more customers leading to the growth of their business. The SEO tool is used to optimize individual event pages to improve ranking in the Google search results. Since the software supports integration with Google Analytics, users can track and assess the their online marketing campaigns. The schedules and prices offered by their business are also viewed by customers when they search directions using Google Maps. This is because of the Google Transit Integration that is also supported by Starboard Suite.

Moreover, the management and reporting capability of Starboard Suite is also one of its powerful tools. This feature aids users to oversee and control the entire operation of their business which includes tracking all changes made to a booking, changing reservations, events, prices, locations, and taxes; viewing a calendar of all the events scheduled, and exporting of reports and data to Excel and QuickBooks.

This feature also allows them to manage their employees by enabling them to create unlimited employee accounts wherein they are provided with 6 permission levels they can use to grant levels of access to their employees according to their respective roles. The management and reporting feature of Starboard Suite doesn’t only streamline the business operations of those engaged in the hospitality and travel industry but it also promotes the importance of detailed management and financial information in growing a business.