Streams Review
What is Streams?
Streams is an enterprise-class unified communications platform for enterprises that is entirely based in the cloud. Touted as the most comprehensive solution of its kind, Streams combines PBX services, real-time team collaboration functionalities, unified messaging, contact management, file sync and share capabilities, and business analytics into a compact and versatile communications software.
Perform more and take your communications to the next level with real-time collaboration tools and smooth, frictionless integration of your communication devices (notebook, smartphone, tablet, and desktop). With Streams, businesses experience a significant spike in productivity and efficiency in both individuals and teams. The software also reduces IT operating costs dramatically while making the administration of multiple cloud services and functions simple.
Show MoreOverview of Streams Benefits
Streams provides you with a throng of advanced cloud PBX features that improves the consistency of your communications across the whole enterprise, with all contacts and locations stored in a single dialing plan. Collaboration tools are located in a single place as well, improving not only your communications but your collaborative capabilities as well.
Streams gives you flexibility by enhancing your mobile communications capabilities. By adapting and optimizing its desktop UCC interface to mobile devices, you can take all your office communications wherever you go, ensuring that you stay updated with all the developments and never miss an opportunity.
With Streams, you just don’t bring all your communications services together under one roof. The software unifies them all by interconnecting all your services smoothly and painlessly. That means all your communication processes are seamless and automated, allowing you to concentrate on managing and growing your business rather than spend most of your time waiting for calls and emails.
The platform is created based on prevailing industry standards and is designed to seamlessly integrate with your current business setup, processes, and applications. Streams works well with Microsoft Outlook, Office 365, and Salesforce and delivers effortless and unhindered interface and exchange of information at every turn.
Show MoreOverview of Streams Features
Voice & Calling
- Outbound Calling, Integrated Softphone, iOS & Android Mobile App
- Music on Hold, Ring Groups, Follow-Me/Find-Me
- Call Recording, Voicemail, DID Number
- Auto Attendants, 10 Call Queues Included, Blended Inbound/Outbound Calls
- SMS/MMS Messaging, Team Rooms, Group/Email Digital Fax
- Webinars (up to 1K users), Unlimited Conferencing
- Connect Video Conferencing, Screenshare, Audio/Video Streams
- Luna AI Receptionist, Admin AI Portal
- Self-Serve Virtual Agent, Supervisor-enabled Features
- Quality Management, Workforce Automation
- Outlook, Microsoft Teams, and CRM Integration
- Report Manager, Unified Live Monitor, Supervisory Modes
- Lifetime Analytics, Detailed Reporting
- ACE Operator Console, AppDesigner, SmartBox
What Problems Will Streams Solve?
Scenario 1: In the past, with your On-Site PBX system, businesses would pay one provider for voice, possibly another provider for data and internet, and yet another for long distance. The on-site phone system and its on-going maintenance agreement, come from still another provider. Each time that you would need to move, add-on, change or upgrade, you would have to coordinate across multiple vendors and deal with stacks of separate bills with mounting costs for every single request.
With the old on-site PBX solution, troubleshooting issues became virtually impossible as each provider is pointing fingers at the other, while you, the customer, sits helpless. If you are a business that is expecting expansion or growth, then you can multiply that mess by 3 offices or 50.
This makes the success of a company’s expansion, turn into “the nightmare of expansion”! With an On-Premise PBX, your IT Directors are required to pin point new providers for every location. You must purchase different hardware for each office, factoring costly maintenance with constant upgrades, office by office by office, think about all the vendors you must talk to, just to implement a single change. In the end, you will be left facing bloated capital expenditure, excess staffing and potential disruption down every single provider’s line.
If you own an Onsite PBX today then your business is dependent on interaction between Sip Trunks or voice lines, data lines, fax lines, Internet connections and the PBX system, all from multiple service providers. Solve these complicated issues, by choosing 1 business communication provider for everything. The solution is simple, PanTerra Networks! Our Cloud Based PBX removes the need for multiple-vendors. .
Scenario 2: Reduce Costs, With the onsite PBX, multiple vendors and services means more money that you pay. By implementing the Streams solution, companies can eliminate almost 70% of expenses they used to pay. Elimiate SIP Trunk or PRI costs, Long Distance, 3rd party Conference Calling, Maintenance Agreements, Desk-share and Cloud Storage costs as well.
Scenario 3: Build your business from anywhere. With Streams’s Cloud PBX you can work from anywhere on any device. Have access to your employees, customers and all of your file’s. Streams PBX comes with Mobile App, that includes Cloud Storage, File Sync & Share. Because it is web-based you can access from any computer not just your own devices.
Streams Position In Our Categories
Keeping in mind companies have particular business wants, it is only practical that they steer clear of going for a one-size-fits-all, “perfect” solution. However, it would be futile to try to find such application even among branded software solutions. The reasonable step to undertake is to make a list of the different vital factors that demand examination such as crucial features, plans, technical skill ability of staff, business size, etc. After which, you must perform the research systematically. Go over these Streams evaluations and scrutinize each of the software options in your shortlist in detail. Such comprehensive product investigation ascertain you stay away from unsuitable applications and select the one which delivers all the benefits your business requires for success.
Position of Streams in our main categories:
TOP
200
Streams is one of the top 200 Collaboration Software products
TOP
100
Streams is one of the 100 Communications Software products
Every company is different, and can require a specific Communications Software solution that will be adjusted to their business size, type of clients and staff and even specific industry they cater to. We advise you don't count on finding an ideal software that is going to be suitable for each company regardless of their history is. It may be a good idea to read a few Streams Communications Software reviews first and even then you should keep in mind what the software is supposed to do for your company and your employees. Do you require an easy and intuitive service with just basic features? Will you actually make use of the complex functionalities required by experts and big enterprises? Are there any specific features that are especially practical for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a trustworthy software that will fit your budget.
How Much Does Streams Cost?
Streams Pricing Plans:
Free Trial
Business Plus
$24.95/user/month
Professional
$29.95/user/month
Call Center
$44.95/user/month
Quote-based Plan
Contact vendor
What are Streams pricing details?
Streams Pricing Plans:
Free Trial
Business Plus
$24.95/user/month
Professional
$29.95/user/month
Call Center
$44.95/user/month
Quote-based Plan
Contact vendor
Business Plus – $24.95/user/month
- Outbound Calling
- Integrated Softphone
- IOS & Android App
- 2GB SmartBox
Professional – $29.95/user/month
- Webinars up to 1K Users
- Unlimited SmartBox
- Supervisory Modes
- Detailed Reporting
- Luna AI receptionist
Call Center – $44.95/user/month
- Unified Live Monitor
- Supervisory Modes
- Lifetime Analytics
- Detailed Reporting
- AppDesigner
- 10 Call Queues Included
Contact Center – By quote
- Blended Inbound/ Outbound Calls
- Multi-Channel (Calls, Chat, Email, Social)
- Self-Serve Virtual Agent
- Supervisor-enabled Features
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you decide to buy a Communications Software it’s important not only to find out how experts evaluate it in their reviews, but also to find out whether the actual users and enterprises that purchased it are actually content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Streams reviews across a broad array of social media sites. The information is then featured in an easy to digest way revealing how many users had positive and negative experience with Streams. With that information at your disposal you should be prepared to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Spanish
- French
- Dutch
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Streams?
Streams integrates with the following business systems and applications:
- Microsoft Outlook
- Skype for Business
- Salesforce
- Google Chrome
- ServiceNow
- Box
- Inside Sales
- Oracle
- Zoho
- Freshdesk
- Zendesk
- Dropbox
Streams User Reviews
Streams average rating:
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: Presence that customers, Prospects and internal employees can see so that we don't have many missed calls or voicemails any longer.
CONS: I have not had any issues with my new phone system
The least favorable review
PROS: Presence that customers, Prospects and internal employees can see so that we don't have many missed calls or voicemails any longer.
CONS: I have not had any issues with my new phone system
More reviews from 2 actual users:
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Latest
- Latest
- Most useful
- Most positive
- Most negative
Excellent Mobile App integration to work from anywhere
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 08.06.2021
Company Size: 11-50 Employees
Industry: E-Learning
PROS: The mobiel app, the user friendly integration and the excelllent customer service
CONS: None that I have found yet. I'm a fairly new user but so far I have had no issues
Stream has made the way we commuicate with customers better
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 07.02.2021
Company Size: 11-50 Employees
Industry: Health, Wellness and Fitness
PROS: Presence that customers, Prospects and internal employees can see so that we don't have many missed calls or voicemails any longer.
CONS: I have not had any issues with my new phone system
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Streams user reviews
Excellent Mobile App integration to work from anywhere
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 08.06.2021
Company Size: 11-50 Employees
Industry: E-Learning
Stream has made the way we commuicate with customers better
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 07.02.2021
Company Size: 11-50 Employees
Industry: Health, Wellness and Fitness
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