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Phone.com Review

Phone.com
Our score: 8.6 User satisfaction: 100%

What is Phone.com?

Phone.com is a leading cloud-based phone company that provides innovative communications solutions to small businesses and entrepreneurs. The company delivers U.S. based customer support to more than 25,000 customers across America.

Phone.com’s Android and iPhone apps allow small business owners to manage several telephone numbers on their mobile phones, and separate their personal and professional profiles on the phone. The platform is a phone service and system rolled in one.

Phone.com is a highly adaptable solution that offers comprehensive reporting and analysis. It is used by leading enterprises like ESPN, SnapEngage, and MouseFlow among others.

Overview of Phone.com Benefits

  • 24×7 U.S. based customer support
  • Low cost phone service that does not require long-term commitment
  • Toll free and local numbers included
  • Unlimited voicemails and extensions
  • Free dedicated conference call room with all plans
  • Greetings, hold music, and menus to create a big company presence
  • Call forwarding with advanced rules and customization

Overview of Phone.com Features

  • Auto-receptionist
  • Call forwarding
  • Call screening
  • Call transfers
  • Call waiting
  • Caller ID
  • Caller menus and queues
  • Conference call line
  • Custom greetings and hold music
  • Faxing (send and receive)
  • Global numbers
  • Local numbers
  • Mobile apps for Android and iPhone
  • Premium features available
  • Toll-free numbers
  • Transfer existing phone numbers
  • Unlimited extensions
  • Virtual PBX
  • Voicemail (with unlimited extentions)
  • Voicemail-to-text service

Phone.com Position In Our Categories

Because companies have their own business wants, it is sensible that they steer clear of buying an all-in-one, “perfect” solution. Regardless, it is hard to come across such an app even among sought-after software products. The efficient thing to undertake can be to take note of the various key functions which need consideration like crucial features, price plans, technical skill levels of the employees, organizational size, etc. Then, you should follow through your product research to a full extent. Have a look at these Phone.com reviews and explore the other software systems in your shortlist more closely. Such all-encompassing research ensures you keep away from mismatched software solutions and pay for the one which provides all the benefits your company requires to realize efficiency.

Position of Phone.com in our main categories:

TOP 50

Phone.com is one of the top 50 Communications Software products

Phone.com is also listed in the following subcategories:

Each company has its own characteristics, and might need a particular type of Communications Software solution that will be designed for their business size, type of clients and employees and even individual industry they deal with. You should not count on finding an ideal services that will work for every company regardless of their history is. It may be a good idea to read a few Phone.com Communications Software reviews first and even then you should keep in mind what the service is supposed to do for your business and your staff. Do you require an easy and straightforward app with only essential features? Will you actually make use of the complex functionalities required by experts and large enterprises? Are there any particular tools that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a solid app that will match your budget.

How Much Does Phone.com Cost?

Phone.com Pricing Plans:

Free Trial

Base Pay-Per-Minute

$12.99 per month

Base Unlimited

$22.99 per month

Plus Pay-Per-Minute

$19.99 per month

Base Unlimited

$24.99 per month

Pro Pay-Per-Minute

$39.99 per month

Pro Unlimited

$27.99 per month

Phone.com is available in three plans. In addition, users can choose to pay for an unlimited or pay-per-minute plan. Here are the details:

Base

  • Pay-Per-Minute Plan: $9.99/month billed annually or $12.99 month-to-month
  • Unlimited Plan: $19.99/month billed annually or $22.99 month-to-month
  • Features:
    • 300 Monthly Minutes
    • 1 Local or Toll-Free Number
    • 5,000 SMS Messages
    • 300 Bonus Included Minutes
    • Unlimited User Extensions
    • 40+ Standard Features
    • Call Forwarding

Plus

  • Pay-Per-Minute Plan: $14.99/month billed annually or $19.99 month-to-month
  • Unlimited Plan: $22.99/month billed annually or $24.99 month-to-month
  • Features:
    • Unlimited Monthly Minutes
    • Unlimited User Extensions
    • 2 Local or Toll-Free Numbers
    • 10,000 SMS Messages
    • 500 Bonus Included Minutes
    • All Base Plan Features
    • Premium Hold Music

Pro

  • Pay-Per-Minute Plan: $29.99/month billed annually or $39.99 month-to-month
  • Unlimited Plan: $24.99/month billed annually or $27.99 month-to-month
  • Features:
    • Unlimited Monthly Minutes
    • Unlimited User Extensions
    • 3 Local or Toll-Free Numbers
    • 20,000 SMS Messages
    • 1,000 Bonus Included Minutes
    • All Plus Plan Features
    • Call Analytics
    • HD Video Conferencing

User Satisfaction

Positive Social Media Mentions 10
Negative Social Media Mentions 0

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Phone.com reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Phone.com. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Phone.com Comparisons

What are Phone.com pricing details?

Phone.com Pricing Plans:

Free Trial

Base Pay-Per-Minute

$12.99 per month

Base Unlimited

$22.99 per month

Plus Pay-Per-Minute

$19.99 per month

Base Unlimited

$24.99 per month

Pro Pay-Per-Minute

$39.99 per month

Pro Unlimited

$27.99 per month

Phone.com is available in three plans. In addition, users can choose to pay for an unlimited or pay-per-minute plan. Here are the details:

Base

  • Pay-Per-Minute Plan: $9.99/month billed annually or $12.99 month-to-month
  • Unlimited Plan: $19.99/month billed annually or $22.99 month-to-month
  • Features:
    • 300 Monthly Minutes
    • 1 Local or Toll-Free Number
    • 5,000 SMS Messages
    • 300 Bonus Included Minutes
    • Unlimited User Extensions
    • 40+ Standard Features
    • Call Forwarding

Plus

  • Pay-Per-Minute Plan: $14.99/month billed annually or $19.99 month-to-month
  • Unlimited Plan: $22.99/month billed annually or $24.99 month-to-month
  • Features:
    • Unlimited Monthly Minutes
    • Unlimited User Extensions
    • 2 Local or Toll-Free Numbers
    • 10,000 SMS Messages
    • 500 Bonus Included Minutes
    • All Base Plan Features
    • Premium Hold Music

Pro

  • Pay-Per-Minute Plan: $29.99/month billed annually or $39.99 month-to-month
  • Unlimited Plan: $24.99/month billed annually or $27.99 month-to-month
  • Features:
    • Unlimited Monthly Minutes
    • Unlimited User Extensions
    • 3 Local or Toll-Free Numbers
    • 20,000 SMS Messages
    • 1,000 Bonus Included Minutes
    • All Plus Plan Features
    • Call Analytics
    • HD Video Conferencing

What integrations are available for Phone.com?

No information available

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Reviewed By Louie Andre
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