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Sync.com Review

Sync.com
Our score: 8.4 User satisfaction: 100%

What is Sync.com?

Sync.com is a cloud storage platform built and designed for small and medium-sized businesses. Described as a fast and secure file syncing and sharing tool, Sync.com aids businesses and teams to store, share, and access their files and folders from anywhere. The platform is regarded as an alternative or a replacement to Dropbox, and it is known for its capability to ensure data privacy. Moreover, it can synchronize files across computers and mobile devices.

Sync.com functions as a collaboration platform, enabling users to share files with their clients and co-workers. It aims to increase the productivity of team members as they work on their projects, as office-based employees or remote workers. Through its file audit logs, users can view the individuals who accessed a particular file. Sync.com, furthermore, has the capability to backup files and restore deleted files.

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Overview of Sync.com Benefits

The file sharing functionality of Sync.com is one of its interesting features. With this, users will be able to send their files even to those who don’t have a Sync account. By creating a link that they can share, others will be able view and download files. This functionality is recommended for sharing large files or video files.

In addition Sync.com has file sharing options, which are very effective when users collaborate and work on their files. Users can set permissions for those persons whom they share files with. Hence, some persons can view files but won’t be able to edit them, and others can download files from a folder but are not allowed to contribute or upload files to that folder.

Sync.com also highlights its unique zero-knowledge storage architecture, and this is a feature that guarantees the privacy of users. The platform provides end-to-end encryption. This prevents anyone from reading stored files other than the user.

Another feature of Sync.com is its selective sync. This allows users to select specific folders they want to synced to their computer. Hence, when they are connecting a new computer, the folders that they unchecked won’t  be synced. However, the  folders will still remain on the the cloud. This ensures them that the files they can access on any computer are the ones they need.

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Overview of Sync.com Features

  • File Sharing
  • Create Share Link
  • Collaboration
  • Set Permissions
  • Privacy and Security
  • Zero-Knowledge Storage
  • Files Encrypted in Transit and at Rest
  • Selective Sync
  • File Audit Logs
  • Remote Wipe
  • Remote Logout
  • HIPPA Compliant
  • Real-Time Backup
  • Delete File Recovery
  • Sync Vault (cloud only storage)
  • Set Expiry Dates

Sync.com Position In Our Categories

Because businesses have distinct business wants, it is only logical they avoid deciding on a one-size-fits-all, ”best” software solution. Nevertheless, it is almost impossible to try to stumble on such application even among widely used software products. The practical step to do can be to note down the different significant aspects which call for a examination including essential features, price terms, technical skill competence of the users, company size, etc. Then, you should perform your research fully. Read some Sync.com analyses and check out each of the software systems in your shortlist in detail. Such comprehensive research ascertain you stay away from mismatched applications and choose the one which provides all the function your business requires for success.

Position of Sync.com in our main categories:

TOP 50

Sync.com is one of the top 50 File Sharing Software products

If you are interested in Sync.com it may also be sensible to check out other subcategories of File Sharing Software collected in our database of B2B software reviews.

There are trendy and widely used systems in each software group. But are they automatically the best fit for your organization’s specific needs? A trendy software solution may have thousands of subscribers, but does it present what you require? For this reason, do not blindly spend on popular systems. Read at least a few Sync.com File Sharing Software reviews and mull over the elements that you wish to have in the software such as the fees, main tools, available integrations etc. Then, shortlist a few systems that fit your wants. Check out the free trials of these products, read online reviews, get clarifications from the maker, and do your research systematically. This in-depth groundwork is certain to assist you find the best software platform for your organization’s specific needs.

How Much Does Sync.com Cost?

Sync.com Pricing Plans:

Free Trial

Business Solo Plan

$8/month

Business Pro Plan

$5/user/month

Business Advanced Plan

$15/user/month

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What are Sync.com pricing details?

Sync.com Pricing Plans:

Free Trial

Business Solo Plan

$8/month

Business Pro Plan

$5/user/month

Business Advanced Plan

$15/user/month

Sync.com offers 3 pricing plans and a 30-day money back guarantee.

Business Solo Plan – $8/month (billed annually)

  • For individuals
  • 2 TB of secure file storage
  • Advanced sharing and collaboration

Business Pro Plan – $5/user/month (billed annually)

  • 2-user minimum
  • 1 TB of secure file storage (per user)
  • Advanced sharing and collaboration
  • Admin controls

Business Advanced Plan – $15/user/month (billed annually)

  • 2-user minimum
  • 10 TB of secure file storage (per user)
  • Advanced sharing and collaboration
  • Admin controls
  • Live support

User Satisfaction

Positive Social Media Mentions 1
Negative Social Media Mentions 0

We realize that when you decide to get a File Sharing Software it’s crucial not only to find out how experts rank it in their reviews, but also to check if the actual users and enterprises that purchased these solutions are indeed satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Sync.com reviews across a broad range of social media sites. The data is then presented in an easy to understand way indicating how many customers had positive and negative experience with Sync.com. With that information available you should be equipped to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Sync.com?

Sync.com works with ShareASale, a performance marketing network.

Sync.com User Reviews

Sync.com average rating:

Average score
4.2/5 (14 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Alva

PROS: I share files and documents with my team and clients, and I usually rely on Google drive to do these things for me. However, I feel more comfortable in using Sync.com because it has way more authentication process as compared to drive. There are specific files that I share that require a high level of security because they involve the company's financial figures. I know that I made the right decision in choosing Sync.com.

CONS: I think its time for the developer to consider upgrading the UI to make it look more attractive to young users like me. Also, they should work on specific issues like non-working links because these incidents happen sometimes, and I feel embarrassed that my client reported the problem to me.

Reviewed 4 years ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: 5gb storage with possibility to increase. however this can not be fully used as sync software randomly deletes files

CONS: the software randomly deletes files that are shared on different systems and users

Reviewed 8 years ago

Read full review >

More reviews from 14 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

I am as satisfied Sync user and I won’t trade it for other platforms.

Read full review >
Gretchen
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 08.12.2021 Company Size: 1-10 Employees Industry: Writing and Editing

PROS: What I like about Sync.com is it gives all of their clients the security that they need in transferring files. I have never seen a company that offers high-end data encryption like Sync. Plus, they work with Cloud, so I know that all my data is in great hands.

CONS: Sync.com needs to step up its game by developing their mobile version. I see several issues that bother me, such as limited plan choices at higher rates. I tried using the free version for a few weeks, and I am not satisfied with its performance because it has specific restrictions on transferring data via the cloud.

What do you think about this review?

Great Poor

Protect your files by using Sync.com.

Read full review >
Arthur
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.09.2021 Company Size: More than 100 Employees Industry: Higher Education

PROS: Even if Sync.com is only a web-based platform, I can say that they do their best to secure all of my data. The transfer of files is fast, which is something that I appreciate very much. I also love utilizing one of its popular features, known as the vault. It allows you to copy files on your desktop and save it on vault for back up purposes.

CONS: I enjoy using Sync.com; however, it has limited support features. Some computers in the office still use Linux, and it's not compatible with the product. I hope that Sync.com can find a way to support other operating systems to have more clients.

What do you think about this review?

Great Poor
Show More User Reviews (14)

I love that Sync.com can share documents privately.

Read full review >
Johathan
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 19.09.2021 Company Size: 1-10 Employees Industry: Real Estate

PROS: I work in a law firm, so part of my job is to deal with external clients on a day to day basis. I have to send them emails containing confidential file attachments. I have to make sure that everyone’s privacy is always my number one priority by subscribing to Sync.com.

CONS: Sync is a great product when it comes to file encryption. It's easy to install and use that even a high school kid can do it. I like that it's pretty much affordable for small businesses because it's essential to keep all files protected. However, it would be great if the developers can find time to keep all the folders organized. Sometimes I spend more time searching the hard drive for the right folders because they all look the same. Using a unique icon would make a lot of difference.

What do you think about this review?

Great Poor

Sync.com can back up your files without worrying about anything at all. Your files are pretty much secured no matter what happens.

Read full review >
Kali
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 25.08.2021 Company Size: More than 100 Employees Industry: Broadcast Media

PROS: One of the things that I appreciate about Sync.com is it's being straightforward. The program itself is not that complicated to learn. Plus you can sync files coming from different recipients in just a few minutes. All you need to do is wait and accept the files. They also provide security measures such as additional passwords to ensure that the file will only be accessed by the right person.

CONS: I find it hard to create file folders using my OS with MAC. I thought that Sync.com is pretty much compatible with any software in the market, but it seems like it's not true. I had to reboot my PC a few times to make this work, which is frustrating on my end.

What do you think about this review?

Great Poor

I am assured that all the data that I share with others is kept secure.

Read full review >
Alva
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.07.2021 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: I share files and documents with my team and clients, and I usually rely on Google drive to do these things for me. However, I feel more comfortable in using Sync.com because it has way more authentication process as compared to drive. There are specific files that I share that require a high level of security because they involve the company's financial figures. I know that I made the right decision in choosing Sync.com.

CONS: I think its time for the developer to consider upgrading the UI to make it look more attractive to young users like me. Also, they should work on specific issues like non-working links because these incidents happen sometimes, and I feel embarrassed that my client reported the problem to me.

What do you think about this review?

Great Poor

Our company values security above all that is why we chose Sync.com to be our partner.

Read full review >
Khalil
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 13.06.2021 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: I consider Sync as a unique file transfer product that I can rely on at all times. One thing that sets Sync apart from other products is that all files are stored outside the North American region. It means that data are protected and exempted from specific government regulations that deal with user privacy.

CONS: Sync.com is something that I would like the company to use for the longest time. With this product, we never have to worry about malicious threats because all files are encrypted. However, searching for files in the cloud platform is not that easy, especially if you have a lot in store. It would be nice if they could install a search button on the upper part of the page to make things more convenient for consumers.

What do you think about this review?

Great Poor

I have been using Sync for quite some time already and I think that it deserves a good review.

Read full review >
Gage
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 09.06.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: At first, I was hesitant to try out a new file-sharing application. But when I found out that Sync is cloud-based, I changed my mind and decided to share some of my documents. True to its word, all my files were a hundred percent encrypted so no one can steal them.

CONS: Sync is an excellent and reliable platform. Not many companies can surpass what Sync has done to its subscribers. The only opportunity that I can see is for them to improve the speed of the platform. I find it a little bit slow or idle for my liking.

What do you think about this review?

Great Poor

This product is great for storing and sharing files in the office. Sync.com is worth recommending as well.

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Margarett
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 24.05.2021 Company Size: More than 100 Employees Industry: Electrical/Electronic Manufacturing

PROS: I’ve been using other products to store my data, especially large files, documents, and reports that I’m using for work purposes. I’ve tried using the usual Google Docs and Dropbox, which works fine for me. However, I’m looking for a storage platform that offers multiple authentications to keep confidential files secured whenever I share them with other people, such as employment contracts, salaries, and anything to do with money matters. What I like about Sync.com is that it works with all devices that I own. I was able to install it without any issues in my office computer, cellphone, tablet, and laptop. Having this platform means a lot to me since I can do a lot of work even after office hours without compromising any of our data, especially when I am using a public WIFI server, which is very risky. Sync.com is very easy to use and learn, so you’ll enjoy storing more data without taking up space on your computer because its cloud-based. It is available in several types of plans that will suit your business needs. All I can say is that when it comes to encryption, security features, and tracking of users, I can always vouch that Sync.com offers the best file sharing service.

CONS: Sync.com is considered as one of the most competitive cloud-based storage platforms nowadays. I love using this product because of its upgraded features and authentication process that sets them apart from other file-sharing products that are currently out in the market. The only downside of Sync.com for me is the limited storage and high rate. I am hoping that they could come up with an affordable plan that offers unlimited storage, which will make may of their clients happy.

What do you think about this review?

Great Poor

Sync is definitely better than other cloud-based file sharing app.

Read full review >
Brisa
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.02.2021 Company Size: 11-50 Employees Industry: N/A

PROS: I greatly rely on Sync to store both doc and pics on the cloud. It’s better than keeping it on my computer because it can easily get infected by an unknown virus and I won’t be able to retrieve it anymore. With Sync I am assured that all my files are properly encrypted and it's being kept safe by the developers.

CONS: I am sometimes having issues with the Sync app in terms of upload speed especially when the files are quite heavy like charts, graphs, and excel based reports. The problem is it becomes slower when I use the mobile version so it leaves me with no choice but to switch on the more reliable desktop version.

What do you think about this review?

Great Poor

Sync is a great business partner that keeps files safe. However, some things need to be enhanced.

Read full review >
Santos
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 28.12.2020 Company Size: Industry: Automotive

PROS: Sync.com is recommended for all kinds of computer users. Whether you are a student, a regular employee, a small or big time business owner, it is always essential to have a platform that can take good care of all your data. Sync is a lot similar to Dropbox, but it comes with better safety protocols. That is one of the reasons why I decided to apply for a subscription because I know that it's worth paying for.

CONS: I wish I could easily reach out to a Sync product expert or TSR whenever I have issues with the platform. The hotline is available only during office hours, so in cases wherein I need help in the middle of the night, I have no choice but to wait till the next day. As a paying customer, I think that I deserve real-time assistance. Also, the app's speed is slow, especially when I'm about to share photos in Jpeg format. It was explained to me that the added encryption process slows down things, but I would appreciate it if they can find a way to make things faster.

What do you think about this review?

Great Poor

One of the best and most secured file sharing platform that I’ve ever worked with.

Read full review >
Shanny
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.04.2020 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: It's easy to install on your computer and sync multiple files in just a few seconds. Using Sync makes the processes of sending and receiving documents more efficient and a lot safer.

CONS: I have compared Sync with other similar products, and I can say that it falls short when it comes to storage space. I have seen products that come with unlimited cloud storage, which would be great. I also have to be extra careful in transferring files from my computer to Sync because it can’t determine if the data is safe or infected.

What do you think about this review?

Great Poor

Sync.com offers safe file transfers at an affordable price.

Read full review >
Cheyanne
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.04.2020 Company Size: 1-10 Employees Industry: Internet

PROS: Many apps specialize in storing and transferring files because you can never tell when your data will be compromised. That is where Sync.com comes into the picture by offering you a hassle-free cloud-based storage service for a reasonable price. Plus, you get to avail yourself of additional lifetime free storage whenever you successfully refer someone to become a Sync user.

CONS: I have tried downloading Syn.com in my iPhone and Android Phone, but I was disappointed with its performance. It took me a couple of tries to successfully share files, and there are even instances where the transfer has failed. I prefer using my phone since I am always on the go, but I have no choice but to use my laptop instead.

What do you think about this review?

Great Poor

Awesome sharing and collaboration experience, works great

Read full review >
Anonymous Reviewer
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 09.08.2018 Company Size: N/A Industry: N/A

PROS: We have a small team that works from the same set of folders and files using Sync. It works great!

CONS: Needs better search capabilities

What do you think about this review?

Great Poor

Dangerous cloud system (deletes files when shared with the software)

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Anonymous Reviewer
1/5

Overall impression

3/5

Customer Support

2/5

Value for Money

3/5

Ease of Use

Published on: 27.12.2017 Company Size: 1-10 Employees Industry: Oil & Energy

PROS: 5gb storage with possibility to increase. however this can not be fully used as sync software randomly deletes files

CONS: the software randomly deletes files that are shared on different systems and users

What do you think about this review?

Great Poor
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Sync.com user reviews

I am as satisfied Sync user and I won’t trade it for other platforms.

Read full review >
Gretchen
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 08.12.2021 Company Size: 1-10 Employees Industry: Writing and Editing

Protect your files by using Sync.com.

Read full review >
Arthur
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.09.2021 Company Size: More than 100 Employees Industry: Higher Education

I love that Sync.com can share documents privately.

Read full review >
Johathan
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 19.09.2021 Company Size: 1-10 Employees Industry: Real Estate

Sync.com can back up your files without worrying about anything at all. Your files are pretty much secured no matter what happens.

Read full review >
Kali
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 25.08.2021 Company Size: More than 100 Employees Industry: Broadcast Media

I am assured that all the data that I share with others is kept secure.

Read full review >
Alva
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.07.2021 Company Size: 1-10 Employees Industry: Marketing and Advertising
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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