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Teamwork REVIEW

Collaboration Software

1 user review
USER SATISFACTION 98%
OUR SCORE 9.0

What is Teamwork?

Teamwork is one of the world’s most easy-to-use, fastest and best project management systems. The first place in this category, however, is held by Wrike which has a total score of 9.8/10 and is the winner of our Best Project Management Software Award for 2017. You can try out Wrike for free here. You can also compare Teamwork with Wrike and see which one is better for your company.

Teamwork is a project management application that includes all the good features of other top systems in this category and eschews all their weaknesses. It is simple enough to use even for lay users yet robust to enable companies to maximize their project management processes and operations.

Teamwork offers 2 modules: Projects and Desk

Teamwork Projects

This feature-packed module enables you to stay on track of your projects and deliver them on time. Developing intelligent workflows is streamlined as the software helps you ensure they’re effective for your processes. Key features include instant comprehensive reports, Gantt charts, milestones, time tracking, and task management, among others. The best part is you can perform task coordination, documentation, and communication in one place to make your team’s work more productive.

Teamwork Desk

This module empowers you to effortlessly manage all your tickets and inbound communication. It is a support hub for help doc creation and inbound communication that allows your team to work 24/7. You can measure traffic channels, team productivity, and customer happiness. Plus, this module seamlessly integrates with Teamwork Projects and the other tools you use.

A Teamwork Chat tool is also available for free as an alternative to Slack. You can attach files, search conversations and mobile chat with this free app.

Overview of Teamwork Benefits

What makes Teamwork the best project management software for your business? Here are some of the reasons:

A Host of Advantages

First, the software offers feature-rich systems that come with basic and advanced tools yet not as confusing compared to other high-end platforms. You can organize your projects, teams, resources, schedules and more with ease and speed. It lets you collaborate effectively with members of your team as well as your clients. You can go mobile as Teamwork is compatible with iPhone, iPad, Android, Google Chrome, and the Web. It allows for seamless integrations with popular tools and business systems you are using mean you can do a lot without having to undergo several learning curves.

Streamlines Communication

Teamwork Desk helps to streamline communication between your team and your users. You can route tickets correctly to the right agents and add notes for instruction. View the ticket status to track each case’s progress and ensure a smooth customer experience.

Solve Problems Faster

Save time and work more efficiently with features such as assigning tickets, unified inboxes, and ticket statuses. In addition, you can action a job in Teamwork Projects without leaving Teamwork Desk.

Be More Organized

You can ensure all communication with your customers look like standard emails and not automated tickets. The application allows you to organize your background process to deliver efficient support.

Measure Customer Happiness

You can measure customer satisfaction and happiness to learn how your team is performing. The automated customer satisfaction feature reveals what your customers say about the interactions they have with your agents. Plus, you can view the team productivity reports to understand the quantity and quality of work delivered by your agents.

Overview of Teamwork Features

  • Calendar
  • Cross Project Dependencies
  • Interactive Gantt Charts
  • Project Templates
  • Risk/Benefit Analyzer
  • Scheduling
  • Supports Multiple Projects
  • Add Recurring Tasks
  • Group Tasks by Projects
  • Set Priorities
  • Task History
  • To-Do List
  • Document Management
  • Messaging or Instant Messaging
  • RSS Feed
  • Social Collaboration Platform
  • Create Budgets
  • Forecast Budgets
  • Manage Expenses
  • Track Burn Rate
  • Track Project Hours
  • Track Staff Hours
  • Email Integration
  • Notification Groups
  • SMS Notifications

Teamwork Position In Our Categories

Position of Teamwork in our main categories:

20

Teamwork is one of the top 20 Collaboration Software products

50

Teamwork is one of the 50 Project Management Software products

20

Teamwork is one of the 20
Collaboration Software products

50

Teamwork is one of the 50
Project Management Software products


If you are considering Teamwork it could also be a good idea to investigate other subcategories of Best Collaboration Software listed in our base of B2B software reviews.Enterprise Social Networking Software, Web Collaboration Software, Collaboration Tools Software

Each organization has different wants and needs an application that can be personalized for their size, kind of workers and buyers, and the specific industry they are in. For these reasons, no platform can provide perfect features out-of-the-box. When you look for a software product, first be sure what you require it for. Read some Teamwork reviews and ask yourself do you need basic tools or do you need sophisticated tools? Are there any industry-specific functionalities that you are seeking? Obtain the answers to these queries to aid your search. There are plenty of aspects that you need to reflect on and these include your finances, particular business wants, your company size, integration requirements etc. Take your time, try out a few free trials, and finally choose the platform that provides all that you require to boost your company competence and productivity.

How Much Does Teamwork Cost?

Teamwork Pricing Plans:
Free trial
Teamwork Projects Free Forever Plan
Free
Teamwork Projects Pro Plan
$11.25/user/mo
Teamwork Projects Enterprise Plan
Contact vendor
Teamwork Desk Basic Plan
$7/agent monthly
Teamwork Desk Pro Plan
$30/agent monthly

Teamwork Projects Pricing

Free Forever Plan – $0/mo

  • 100 MB file space
  • 2 active projects
  • 5 users maximum
  • Basic project management
  • Color themes
  • Limited task boards
  • Subtasks

Pro Plan – $11.25/user/mo (billed monthly) or $9/user/mo (billed annually)

Everything in Free Plan, plus:

  • 100 GB file space
  • 20+ integrations
  • 5 users minimum
  • Up to 100 users
  • Custom domain
  • Instant file editing
  • Project portfolio
  • Task boards
  • Unlimited projects
  • Webhooks

Enterprise Plan – billed annually, contact the vendor for a quote

Everything in Pro Plan, plus:

  • 500GB+ file space
  • Corporate account manager
  • Enterprise API
  • Enterprise class security
  • Extra branding control
  • HIPPA compliance
  • IP address lockdown
  • Passport policies
  • Premium support
  • Single sign-on
  • Training & help getting started
  • Two-factor authentication
  • Unlimited users & projects

Teamwork Desk Pricing

Basic Plan – $5/agent/mo (billed annually) or $7/ agent monthly

  • Pay per agent – fixed cost
  • Access, embeddable contact form
  • Smart inboxes
  • Unlimited agents
  • Unlimited inboxes

Pro Plan – $20/agent/mo (billed annually) or $30/agent monthly

  • Access, embeddable contact form
  • Add unlimited part-time agents
  • Automated triggers
  • Customer portal
  • Reporting
  • Smart inboxes
  • Time tracking
  • Unlimited inboxes

User Satisfaction

We realize that when you make a decision to buy Collaboration Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Teamwork reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Teamwork. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

230

NEGATIVE SOCIAL MENTIONS

5

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TICKETS

Teamwork User Reviews

What are Teamwork pricing details?

Teamwork Pricing Plans:
Free trial
Teamwork Projects Free Forever Plan
Free
Teamwork Projects Pro Plan
$11.25/user/mo
Teamwork Projects Enterprise Plan
Contact vendor
Teamwork Desk Basic Plan
$7/agent monthly
Teamwork Desk Pro Plan
$30/agent monthly

Teamwork Projects Pricing

Free Forever Plan – $0/mo

  • 100 MB file space
  • 2 active projects
  • 5 users maximum
  • Basic project management
  • Color themes
  • Limited task boards
  • Subtasks

Pro Plan – $11.25/user/mo (billed monthly) or $9/user/mo (billed annually)

Everything in Free Plan, plus:

  • 100 GB file space
  • 20+ integrations
  • 5 users minimum
  • Up to 100 users
  • Custom domain
  • Instant file editing
  • Project portfolio
  • Task boards
  • Unlimited projects
  • Webhooks

Enterprise Plan – billed annually, contact the vendor for a quote

Everything in Pro Plan, plus:

  • 500GB+ file space
  • Corporate account manager
  • Enterprise API
  • Enterprise class security
  • Extra branding control
  • HIPPA compliance
  • IP address lockdown
  • Passport policies
  • Premium support
  • Single sign-on
  • Training & help getting started
  • Two-factor authentication
  • Unlimited users & projects

Teamwork Desk Pricing

Basic Plan – $5/agent/mo (billed annually) or $7/ agent monthly

  • Pay per agent – fixed cost
  • Access, embeddable contact form
  • Smart inboxes
  • Unlimited agents
  • Unlimited inboxes

Pro Plan – $20/agent/mo (billed annually) or $30/agent monthly

  • Access, embeddable contact form
  • Add unlimited part-time agents
  • Automated triggers
  • Customer portal
  • Reporting
  • Smart inboxes
  • Time tracking
  • Unlimited inboxes

What integrations are available for Teamwork?

Teamwork supports integrations with the following business systems and applications:

  • FreshBooks
  • DropBox
  • Google Drive
  • Xero
  • Gmail
  • Zendesk
  • Calendar Sync
  • StickynotesPM
  • Box
  • Time Doctor
  • Taco
  • TrackDucj
  • NiftyQuoter
  • iDoneThis
  • Blinksale
  • SupportBee
  • TimeCamp
  • Intuit Quickbooks
  • Harvest
  • Outlook
  • InVision
  • OneDrive
  • Zapier

User reviews


1 Review

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McKay Salisbury
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Published 1 year ago
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user
The interface is very user-friendly. If you know how to use it, you can keep everything very organized and easily plan out things that need to be done. It is really good...



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