MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Teamwork Review

Teamwork
Our score: 9.0 User satisfaction: 98%

What is Teamwork?

Teamwork is one of the world’s most easy-to-use, fastest and best project management systems. The first place in this category, however, is held by monday.com which has a total score of 9.8/10 and is the winner of our Best Project Management Software Award for 2019. You can try out moday.com for free here. You can also compare Teamwork with monday.com and see which one is better for your company.

Teamwork is a project management application that includes all the good features of other top systems in this category and eschews all their weaknesses. It is simple enough to use even for lay users yet robust to enable companies to maximize their project management processes and operations.

Teamwork offers 2 modules: Projects and Desk

Teamwork Projects

This feature-packed module enables you to stay on track of your projects and deliver them on time. Developing intelligent workflows is streamlined as the software helps you ensure they’re effective for your processes. Key features include instant comprehensive reports, Gantt charts, milestones, time tracking, and task management, among others. The best part is you can perform task coordination, documentation, and communication in one place to make your team’s work more productive.

Teamwork Desk

This module empowers you to effortlessly manage all your tickets and inbound communication. It is a support hub for help doc creation and inbound communication that allows your team to work 24/7. You can measure traffic channels, team productivity, and customer happiness. Plus, this module seamlessly integrates with Teamwork Projects and the other tools you use.

A Teamwork Chat tool is also available for free as an alternative to Slack. You can attach files, search conversations and mobile chat with this free app.

Overview of Teamwork Benefits

What makes Teamwork the best project management software for your business? Here are some of the reasons:

A Host of Advantages

First, the software offers feature-rich systems that come with basic and advanced tools yet not as confusing compared to other high-end platforms. You can organize your projects, teams, resources, schedules and more with ease and speed. It lets you collaborate effectively with members of your team as well as your clients. You can go mobile as Teamwork is compatible with iPhone, iPad, Android, Google Chrome, and the Web. It allows for seamless integrations with popular tools and business systems you are using mean you can do a lot without having to undergo several learning curves.

Streamlines Communication

Teamwork Desk helps to streamline communication between your team and your users. You can route tickets correctly to the right agents and add notes for instruction. View the ticket status to track each case’s progress and ensure a smooth customer experience.

Solve Problems Faster

Save time and work more efficiently with features such as assigning tickets, unified inboxes, and ticket statuses. In addition, you can action a job in Teamwork Projects without leaving Teamwork Desk.

Be More Organized

You can ensure all communication with your customers look like standard emails and not automated tickets. The application allows you to organize your background process to deliver efficient support.

Measure Customer Happiness

You can measure customer satisfaction and happiness to learn how your team is performing. The automated customer satisfaction feature reveals what your customers say about the interactions they have with your agents. Plus, you can view the team productivity reports to understand the quantity and quality of work delivered by your agents.

Overview of Teamwork Features

  • Calendar
  • Cross Project Dependencies
  • Interactive Gantt Charts
  • Project Templates
  • Risk/Benefit Analyzer
  • Scheduling
  • Supports Multiple Projects
  • Add Recurring Tasks
  • Group Tasks by Projects
  • Set Priorities
  • Task History
  • To-Do List
  • Document Management
  • Messaging or Instant Messaging
  • RSS Feed
  • Social Collaboration Platform
  • Create Budgets
  • Forecast Budgets
  • Manage Expenses
  • Track Burn Rate
  • Track Project Hours
  • Track Staff Hours
  • Email Integration
  • Notification Groups
  • SMS Notifications

Teamwork Position In Our Categories

Because companies have specific business demands, it is rational they avoid choosing a one-size-fits-all, ”best” software system. Be that as it may, it would be difficult to try to come across such an app even among branded software solutions. The logical step to undertake is to list the several major functions that need inspection like major features, plans, technical skill capability of staff members, organizational size, etc. Next, you should conduct the research exhaustively. Browse through these Teamwork review articles and check out the other software programs in your shortlist more closely. Such all-encompassing research ascertains you stay away from mismatched applications and select the system that delivers all the features your company requires to realize efficiency.

Position of Teamwork in our main categories:

TOP 20

Teamwork is one of the top 20 Collaboration Software products

TOP 20

Teamwork is one of the 20 Project Management Software products

If you are considering Teamwork it might also be beneficial to analyze other subcategories of Project Management Software collected in our database of SaaS software reviews.

Every enterprise has its own characteristics, and might require a specific Project Management Software solution that will be fit for their business size, type of clients and employees and even particular industry they cater to. It's not wise to count on finding a perfect services that is going to be suitable for each company no matter what their history is. It may be a good idea to read a few Teamwork Project Management Software reviews first and even then you should pay attention to what the solution is supposed to do for your business and your staff. Do you need a simple and straightforward solution with only basic features? Will you actually use the complex tools needed by experts and large enterprises? Are there any particular features that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to get a trustworthy solution that will match your budget.

How Much Does Teamwork Cost?

Teamwork Pricing Plans:

Free Trial

Teamwork Projects Free Forever Plan

Free

Teamwork Projects Pro Plan

$9/user/mo

Teamwork Projects Premium Plan

$15/user/mo

Teamwork Projects Enterprise Plan

Contact vendor

Teamwork Projects Pricing

Free Forever Plan – $0/mo

  • 100 MB file space
  • 2 active projects
  • 5 users maximum
  • Basic project management
  • Color themes
  • Limited task boards
  • Subtasks

Pro Plan – $9/user/mo (billed annually)

Everything in Free Plan, plus:

  • 100 GB file space
  • 20+ integrations
  • 5 users minimum
  • Up to 50 users
  • Custom domain
  • Instant file editing
  • Project portfolio
  • Task boards
  • Unlimited projects
  • Webhooks

Premium Plan – $15/user/mo (billed annually) Everything in Pro Plan, plus:

  • 250 GB file space
  • 600 projects
  • 50 project templates
  • Up to 100 users
  • Two-factor authentication
  • Custom domain with SSL
  • HubSpot
  • OneDrive Business
  • SharePoint
  • Microsoft Connectors
  • Microsoft Project

Enterprise Plan – billed annually, contact the vendor for a quote

Everything in Premium Plan, plus:

  • 500GB+ file space
  • Corporate account manager
  • Enterprise API
  • Enterprise class security
  • Extra branding control
  • HIPPA compliance
  • IP address lockdown
  • Passport policies
  • Premium support
  • Single sign-on
  • Training & help getting started
  • Two-factor authentication
  • Unlimited users & projects

User Satisfaction

Positive Social Media Mentions 230
Negative Social Media Mentions 5

We realize that when you make a decision to buy Project Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Teamwork reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Teamwork. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular Teamwork Alternatives

Top Competitors To Teamwork By Price

Product name:
Price:
By quote

Trending Project Management Software Reviews

Product name:
Score:
Satisfaction:
8.5
100%
8.0
100%
7.4
97%

Teamwork Comparisons

Teamwork user reviews

Great Software – It Easy For Users But Still Has Advanced Features For Managers

Read full review >
McKay Salisbury
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.07.2017 Company Size: 1-10 Employees Industry: Professional Training & Coaching

What are Teamwork pricing details?

Teamwork Pricing Plans:

Free Trial

Teamwork Projects Free Forever Plan

Free

Teamwork Projects Pro Plan

$9/user/mo

Teamwork Projects Premium Plan

$15/user/mo

Teamwork Projects Enterprise Plan

Contact vendor

Teamwork Projects Pricing

Free Forever Plan – $0/mo

  • 100 MB file space
  • 2 active projects
  • 5 users maximum
  • Basic project management
  • Color themes
  • Limited task boards
  • Subtasks

Pro Plan – $9/user/mo (billed annually)

Everything in Free Plan, plus:

  • 100 GB file space
  • 20+ integrations
  • 5 users minimum
  • Up to 50 users
  • Custom domain
  • Instant file editing
  • Project portfolio
  • Task boards
  • Unlimited projects
  • Webhooks

Premium Plan – $15/user/mo (billed annually) Everything in Pro Plan, plus:

  • 250 GB file space
  • 600 projects
  • 50 project templates
  • Up to 100 users
  • Two-factor authentication
  • Custom domain with SSL
  • HubSpot
  • OneDrive Business
  • SharePoint
  • Microsoft Connectors
  • Microsoft Project

Enterprise Plan – billed annually, contact the vendor for a quote

Everything in Premium Plan, plus:

  • 500GB+ file space
  • Corporate account manager
  • Enterprise API
  • Enterprise class security
  • Extra branding control
  • HIPPA compliance
  • IP address lockdown
  • Passport policies
  • Premium support
  • Single sign-on
  • Training & help getting started
  • Two-factor authentication
  • Unlimited users & projects

What integrations are available for Teamwork?

Teamwork supports integrations with the following business systems and applications:

  • FreshBooks
  • DropBox
  • Google Drive
  • Xero
  • Gmail
  • Zendesk
  • Calendar Sync
  • StickynotesPM
  • Box
  • Time Doctor
  • Taco
  • TrackDucj
  • NiftyQuoter
  • iDoneThis
  • Blinksale
  • SupportBee
  • TimeCamp
  • Intuit Quickbooks
  • Harvest
  • Outlook
  • InVision
  • OneDrive
  • Zapier

Teamwork average rating:

Average score
4.8/5 (1 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

McKay Salisbury

PROS: The interface is very user-friendly. If you know how to use it, you can keep everything very organized and easily plan out things that need to be done. It is really good for time tracking. I would advise using the time-tracking features even though most companies probably use a separate time tracking software. It is pretty easy to plan out a project if you are including time estimates for all your tasks. When you track time according to project, you will be amazed how different you hours are spent from what you would expect. The workload function is very good and helps you assign work efficiently (providing the estimates you put in are accurate). It integrates perfectly with Teamwork Desk so if you also want some sort of ticketing system, it may be an excellent fit. The "Everything" tab makes it really easy for regular users to quickly go in and see what they need to do without learning much about the software or project management. You can also tag almost anything in the software so tracking specific data works very well assuming you set up a tag system and follow it as you are using the software. They also have partner firms like teamworkexperttraining.com that help companies get the most out of the product. It is really easy to make changes to the projects when things do not go as planned. I\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'ve heard from many companies that switching to Teamwork from software like Basecamp have brought their business to a totally new level.

CONS: It is geared toward tasks that take a matter of hours. I think big companies that use older methodologies (measuring tasks in weeks instead of hours, watching the critical path closely) have to make a bigger adjustment. There is no function or tool for finding the critical path even though there is a Gantt chart. They are about to release some better reporting features but it is somewhat limited for now (you can get basically any custom report you want using Easy Insight). The billing features are pretty limited as well. It lets you attach time to an invoice and send invoices but not much more. It is also not good if you track costs extensively at the project level. It is great for tracking time but it doesn't have budgeting features for other costs related to projects.

Reviewed 3 years ago

Read full review >

The least favorable review

McKay Salisbury

PROS: The interface is very user-friendly. If you know how to use it, you can keep everything very organized and easily plan out things that need to be done. It is really good for time tracking. I would advise using the time-tracking features even though most companies probably use a separate time tracking software. It is pretty easy to plan out a project if you are including time estimates for all your tasks. When you track time according to project, you will be amazed how different you hours are spent from what you would expect. The workload function is very good and helps you assign work efficiently (providing the estimates you put in are accurate). It integrates perfectly with Teamwork Desk so if you also want some sort of ticketing system, it may be an excellent fit. The "Everything" tab makes it really easy for regular users to quickly go in and see what they need to do without learning much about the software or project management. You can also tag almost anything in the software so tracking specific data works very well assuming you set up a tag system and follow it as you are using the software. They also have partner firms like teamworkexperttraining.com that help companies get the most out of the product. It is really easy to make changes to the projects when things do not go as planned. I\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'ve heard from many companies that switching to Teamwork from software like Basecamp have brought their business to a totally new level.

CONS: It is geared toward tasks that take a matter of hours. I think big companies that use older methodologies (measuring tasks in weeks instead of hours, watching the critical path closely) have to make a bigger adjustment. There is no function or tool for finding the critical path even though there is a Gantt chart. They are about to release some better reporting features but it is somewhat limited for now (you can get basically any custom report you want using Easy Insight). The billing features are pretty limited as well. It lets you attach time to an invoice and send invoices but not much more. It is also not good if you track costs extensively at the project level. It is great for tracking time but it doesn't have budgeting features for other costs related to projects.

Reviewed 3 years ago

Read full review >

More reviews from 1 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Great Software – It Easy For Users But Still Has Advanced Features For Managers

Read full review >
McKay Salisbury
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.07.2017 Company Size: 1-10 Employees Industry: Professional Training & Coaching

PROS: The interface is very user-friendly. If you know how to use it, you can keep everything very organized and easily plan out things that need to be done. It is really good for time tracking. I would advise using the time-tracking features even though most companies probably use a separate time tracking software. It is pretty easy to plan out a project if you are including time estimates for all your tasks. When you track time according to project, you will be amazed how different you hours are spent from what you would expect. The workload function is very good and helps you assign work efficiently (providing the estimates you put in are accurate). It integrates perfectly with Teamwork Desk so if you also want some sort of ticketing system, it may be an excellent fit. The "Everything" tab makes it really easy for regular users to quickly go in and see what they need to do without learning much about the software or project management. You can also tag almost anything in the software so tracking specific data works very well assuming you set up a tag system and follow it as you are using the software. They also have partner firms like teamworkexperttraining.com that help companies get the most out of the product. It is really easy to make changes to the projects when things do not go as planned. I\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'ve heard from many companies that switching to Teamwork from software like Basecamp have brought their business to a totally new level.

CONS: It is geared toward tasks that take a matter of hours. I think big companies that use older methodologies (measuring tasks in weeks instead of hours, watching the critical path closely) have to make a bigger adjustment. There is no function or tool for finding the critical path even though there is a Gantt chart. They are about to release some better reporting features but it is somewhat limited for now (you can get basically any custom report you want using Easy Insight). The billing features are pretty limited as well. It lets you attach time to an invoice and send invoices but not much more. It is also not good if you track costs extensively at the project level. It is great for tracking time but it doesn't have budgeting features for other costs related to projects.

What do you think about this review? Great Poor
women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Reviewed By Jenny Chang
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES
TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

No time for detailed research?

Get the best project management software solution!

Award monday.com
Visit website
Arrow