Tookan Review
What is Tookan?
Tookan is a delivery services management tool for businesses that deliver products and services to their clients. The software is used by multiple business types, including pickup and delivery, beauty services, health and well-being services, repair services, mobile workforce, and home services.
With Tookan, businesses and professional services providers enhance their delivery service with the software’s features, mainly its optimized routes and real-time tracking. What the software does is that it provides users the best routes based on existing client information and real-time data such as traffic reports and weather conditions. Real-time monitoring helps users track the exact location of their field agents or delivery staff, allowing them to convey critical information such as changes in ETA, traffic conditions, and alternative routes.
Other useful features include automated dispatch and delivery, geo-analytics and reports, and mobile service app for agents or field staff.
Show MoreOverview of Tookan Benefits
Improve Delivery Process
Tookan automatically assigns delivery tasks to the next available agent or delivery staff once an order is made. It eliminates having to scroll and see which agent is available for the job. On top of that, the software provides you with a full view of the order-delivery in all its stages – from order received to order dispatched and final delivery. In a single click, you can reassign the task, delete the order, or cancel the delivery. Tookan makes delivery management a breeze.
Monitor Field Agents
Tookan gives you the whole picture of your operations, including the availability of your fleet, manpower, and resources. You can access employee status and performance data in a few clicks and quickly know if the employee is highly efficient or lagging behind schedule. Instantly connect with your field agents and provide them with updates and instructions via the mobile app to further boost their efficiency and amplify your profits.
Avoid Missing Appointments
Customers are not likely to cancel an appointment when they set the schedule based on your availability. With Tookan, your customers get a real-time view of your work calendar and book an appointment that is convenient to both of you.
Maximize Fleet
With Tookan’s geo-fencing capabilities, you can assign fleets and staff based on specific zones. This allows you to efficiently utilize your fleet and make targeted delivery services.
Show MoreOverview of Tookan Features
- Real-Time Tracking
- Notifications & Alerts
- Automate Logistics
- Task Notification
- Optimized Routes
- Proof of Delivery
- Easy Navigation
- Utility Apps
- Integration
What Problems Will Tookan Solve?
The major problems faced and solved by Tookan users are as follows:
Fleet Tracking – Tookan provides live tracking of the fleets for monitoring the business.
Analytics – In the analytics section, you get an overall view of the operations and can generate any specific report.
Communication – Tookan provides seamless communication among all the stakeholders of the business.
Awards & Quality Certificates
Tookan Position In Our Categories
Bearing in mind businesses have distinctive business requirements, it is only reasonable they steer clear of going for an all-in-one, ideal system. Having said that, it would be futile to stumble on such application even among well-known software solutions. The right thing to undertake should be to spell out the numerous key factors that demand examination like major features, budget, technical skill levels of the employees, organizational size, etc. After which, you must do the research fully. Go over these Tookan analyses and scrutinize each of the software products in your list more closely. Such all-encompassing research ensure you weed out unsuitable apps and subscribe to the system that delivers all the function your business requires.
Position of Tookan in our main categories:
TOP
20
Tookan is one of the top 20 Fleet Management Software products
If you are interested in Tookan it could also be a good idea to investigate other subcategories of Fleet Management Software gathered in our database of B2B software reviews.
Every company is different, and might need a particular type of Fleet Management Software solution that will be adjusted to their company size, type of clients and staff and even particular niche they cater to. It's not wise to count on finding an ideal software that is going to work for every company no matter what their history is. It may be a good idea to read a few Tookan Fleet Management Software reviews first and even then you should remember what the solution is supposed to do for your company and your employees. Do you require a simple and straightforward app with just essential features? Will you actually make use of the advanced functionalities required by experts and big enterprises? Are there any particular tools that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to get a reliable app that will match your budget.
How Much Does Tookan Cost?
Tookan Pricing Plans:
Free Trial
Early
$18/month
Startup
$59/month
Growth
$189/month
Standard
$359/month
Enterprise
$899/month
What are Tookan pricing details?
Tookan Pricing Plans:
Free Trial
Early
$18/month
Startup
$59/month
Growth
$189/month
Standard
$359/month
Enterprise
$899/month
Tookan offers the following basic and enterprise pricing packages:
Early – $18/month or $15/month (billed annually)
- Unlimited agents
- 150 tasks per month
Startup – $59/month or $49/month (billed annually)
- Unlimited agents
- 500 tasks per month
Growth – $189/month or $159/month (billed annually)
- Unlimited agents
- 2,000 tasks per month
Standard – $359/month or $299/month (billed annually)
- Unlimited agents
- 5,000 tasks per month
Enterprise – $899/month or $749/month (billed annually)
- Unlimited agents
- 15,000 tasks per month
User Satisfaction
Positive Social Media Mentions
48
Negative Social Media Mentions
4
We realize that when you choose to get a Fleet Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out whether the real people and enterprises that bought it are actually satisfied with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Tookan reviews across a broad array of social media sites. The information is then featured in an easy to digest way revealing how many customers had positive and negative experience with Tookan. With that information at hand you will be equipped to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
- Chinese
- German
- Hindi
- Japanese
- Spanish
- French
- Russian
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Tookan?
Tookan integrates with the following business systems and applications:
- Stripe Connect
- Merchant
- Broadcast
- Bulbul
- Fugu Chat
- Shopify
- Hippo Live Chat
- Jungle Cannabis
- Monibyte
- GloriaFood
- Xero
- Grubhub
- Twilio
- Mobivate
- PayU
- Infobip
- Eat24
- EBS
- Payflow
- Gupshup
- Hungryhouse
- Hubtel
- Simply Delivery
- Plivo
- Payfort
- EatStreet
- Paystack
- Just Eat
- Delivery.com
- WooCommerce
- Blizzfull
- MTN Mobile Money
- EatNow
- NMI
- Domicilios
- Wendy’s
- BrainTre
- Smart SMS Gateway
- Social Taste
- PinnacleCart
- Shin Ramyun
- Fetch Neighbor
Tookan User Reviews
Tookan average rating:
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: Tookan helps me manage my entire delivery operations efficiently. It lets me monitor all our drivers, know what they’re doing, and if they’re completing deliveries without delays. The tool features a convenient alert system that keeps me on track about a driver’s work. It also lets me manage all orders, which helps me easily determine when the customers already receive them. Tookan is also helpful for minimizing delivery time by planning the routes that our drivers must take. And aside from monitoring all the orders and drivers, Tookan also allows me to communicate with customers. This is key to keeping them updated and satisfied with our services. Plus, I can do these regardless of my location through mobile.
CONS: The UI often freezes completely. It persists even after trying to refresh my device. As a workaround, I need to restart my device hard to continue working. Other than this issue, Tookan is an easy to use and useful tool.
The least favorable review
PROS: Helpful for properly handling our resources. It helps us create a routing plan for our delivery staff and lets us track them while on the road. It is very intuitive too. We only need to encode customer data into the platform, such as their address. We only need to make a few clicks when the orders are up since the tool itself matches the orders to the right delivery staff. This means the platform links order to an available delivery staff who is situated nearest to the recipient. This is an excellent benefit in terms of fuel economy as well.
CONS: The estimated time of arrival feature should be enhanced. Our staff often have some problem with such feature. Although, the platform is terrific as a whole for our delivery operations.
More reviews from 3 actual users:
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Latest
- Latest
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- Most positive
- Most negative
Useful for routing and monitoring of the delivery business
Read full review >
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
3/5
Ease of Use
Published on: 25.07.2021
Company Size: More than 100 Employees
Industry: N/A
PROS: Helpful for properly handling our resources. It helps us create a routing plan for our delivery staff and lets us track them while on the road. It is very intuitive too. We only need to encode customer data into the platform, such as their address. We only need to make a few clicks when the orders are up since the tool itself matches the orders to the right delivery staff. This means the platform links order to an available delivery staff who is situated nearest to the recipient. This is an excellent benefit in terms of fuel economy as well.
CONS: The estimated time of arrival feature should be enhanced. Our staff often have some problem with such feature. Although, the platform is terrific as a whole for our delivery operations.
Fantastic delivery management tool
Read full review >
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
3/5
Ease of Use
Published on: 18.01.2021
Company Size: 11-50 Employees
Industry: Food & Beverages
PROS: Tookan has a convenient to use and clean interface. It doesn’t cause me any literal headaches or eyestrain.
CONS: I often stumble on errors with the individual task map. This point really needs improvements to make Tookan more efficient.
Best platform for managing delivery operations
Read full review >
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 15.10.2020
Company Size: More than 100 Employees
Industry: Food & Beverages
PROS: Tookan helps me manage my entire delivery operations efficiently. It lets me monitor all our drivers, know what they’re doing, and if they’re completing deliveries without delays. The tool features a convenient alert system that keeps me on track about a driver’s work. It also lets me manage all orders, which helps me easily determine when the customers already receive them. Tookan is also helpful for minimizing delivery time by planning the routes that our drivers must take. And aside from monitoring all the orders and drivers, Tookan also allows me to communicate with customers. This is key to keeping them updated and satisfied with our services. Plus, I can do these regardless of my location through mobile.
CONS: The UI often freezes completely. It persists even after trying to refresh my device. As a workaround, I need to restart my device hard to continue working. Other than this issue, Tookan is an easy to use and useful tool.
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Tookan user reviews
Useful for routing and monitoring of the delivery business
Read full review >
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
3/5
Ease of Use
Published on: 25.07.2021
Company Size: More than 100 Employees
Industry: N/A
Fantastic delivery management tool
Read full review >
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
3/5
Ease of Use
Published on: 18.01.2021
Company Size: 11-50 Employees
Industry: Food & Beverages
Best platform for managing delivery operations
Read full review >
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 15.10.2020
Company Size: More than 100 Employees
Industry: Food & Beverages
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