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Towbook Review

Towbook
Our score: 8.2 User satisfaction: N/A

What is Towbook?

Towbook is an online towing management solution that offers features such as dispatching, invoice management, impound management, private property management, and accounts management.

The solution is optimized for mobile users and offers native Android and IOS apps. It can be leveraged by different towing companies, including such that serve individuals, businesses, private properties, and government organizations such as police departments.

The real-time dispatch management, records including photos and files, manual invoices, impound fee calculators and automatic impound dues reminders, the addition of multiple vehicles in a single dispatch are some of the features which makes Towbook an ideal solution for the towing companies.

Overview of Towbook Benefits

Towbook enables the users to receive calls and assign calls to their drivers. The real-time updates on calls and dispatches allow the users to track and monitor the latest calls and dispatches.

With Towbook, users can add photos and files to the dispatch records. Moreover, multiple vehicles can be added in a single dispatch. Also, customized invoicing can also be done through the system and the invoices can be sent to the customers through email.

The impound management includes automatic calculation of storage fees and reminders and notification for the users on impound notices. Moreover, the users can print the required impound notices through Towbook. The businesses that serve private property owners can set customer accounts where the private property owners can get statements, impound notifications, and other information.

The fully customizable accounts can be set up according to the company type.  Body shops, private properties, motor clubs, and police departments can set up accounts according to their nature of work. Users can set customized pricing rules and discount packages for their customers. The users can also create invoices and send them to their customers. The customers can log in to their accounts and view their statements, the list of towed vehicles, and other relevant details. The customers can send a towing request for their vehicle through their account.

Overview of Towbook Features

  • Dispatch management
  • Impound management
  • Invoicing
  • real-time updates
  • Email
  • Third party integrations
  • Reminders and notifications
  • User accounts
  • Tax reports
  • Customized pricing
  • Discount management
  • Automatic notifications
  • Record management
  • GPS tracking system
  • Multiple vehicles in a single dispatch
  • Mobile apps
  • Photos and files transfer

Towbook Position In Our Categories

Knowing that businesses have particular business requirements, it is reasonable that they steer clear of settling on an all-in-one, “perfect” software solution. Still, it would be almost impossible to try to stumble on such application even among popular software products. The logical thing to undertake would be to list the numerous significant functions which call for a deliberation such as crucial features, price plans, skill levels of staff members, organizational size, etc. The second step is, you must follow through the product research exhaustively. Go over some Towbook reviews and explore the other applications in your list more closely. Such detailed product investigation can make sure you take out unfit software solutions and pay for the one that offers all the benefits you require company requires.

Position of Towbook in our main categories:

TOP 100

Towbook is one of the top 100 Business Process Management Software products

If you are considering Towbook it could also be a good idea to analyze other subcategories of Business Process Management Software gathered in our database of SaaS software reviews.

Since each organization has particular business needs, it is advisable for them to abstain from looking for a one-size-fits-all perfect software solution. Needless to say, it would be pointless to try to find such an app even among popular software solutions. The clever thing to do would be to list the various vital elements that need consideration such as key features, finances, skill levels of workers, company size etc. Then, you should do your homework thoroughly. Read some Towbook Business Process Management Software reviews and investigate each of the other systems in your shortlist in detail. Such in-depth groundwork can make sure you reject ill-fitting systems and select the system that presents all the features you require for business success.

How Much Does Towbook Cost?

Towbook Pricing Plans:

Free Trial

Starter

$49.00/mo

Premium

$99.00/mo

Professional

$189.00/mo

Ultimate Plus

$289.00/mo

Enterprise

$389.00/mo

Alongside its fully-featured free trial, Towbook offers five different enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:

Starter – $49.00/mo

  • All standard Towbox features
  • 250 calls per month
  • Unlimited user accounts
  • iOS & Android apps
  • Commission tracking 

Premium – $99.00/mo

  • 500 calls per month
  • Impound management 
  • State Forms  and Impound letters automation
  • Automatic changes to invoices adhering to pricing rules
  • Motor Club Digital Dispatching 
  • Multiple tax rate support
  • Automatic addition of calls with email processing
  • Call history management
  • Call chat

Professional – $189.00/mo

  • Advanced features for private properties
  • Direct Billing and Payment Import 
  • GPS Tracking 
  • Google map integration and mileage calculation
  • Customer’s location tracking.
  • Impound Reminders 
  • Integration with QuickBooks
  • Online customer portal to order tows. 
  • 1,000 calls/ month 
  • Multi-company support

Ultimate Plus – $289.00/mo

  • 1,500 calls/month
  • Vehicle Damage management
  • Accident Reports 
  • Pre-Trip Inspection

Enterprise – $389.00/mo

  • 2,000 calls/month.
  • $49/1000 calls above 2000

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Towbook reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Towbook. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Towbook pricing details?

Towbook Pricing Plans:

Free Trial

Starter

$49.00/mo

Premium

$99.00/mo

Professional

$189.00/mo

Ultimate Plus

$289.00/mo

Enterprise

$389.00/mo

Alongside its fully-featured free trial, Towbook offers five different enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:

Starter – $49.00/mo

  • All standard Towbox features
  • 250 calls per month
  • Unlimited user accounts
  • iOS & Android apps
  • Commission tracking 

Premium – $99.00/mo

  • 500 calls per month
  • Impound management 
  • State Forms  and Impound letters automation
  • Automatic changes to invoices adhering to pricing rules
  • Motor Club Digital Dispatching 
  • Multiple tax rate support
  • Automatic addition of calls with email processing
  • Call history management
  • Call chat

Professional – $189.00/mo

  • Advanced features for private properties
  • Direct Billing and Payment Import 
  • GPS Tracking 
  • Google map integration and mileage calculation
  • Customer’s location tracking.
  • Impound Reminders 
  • Integration with QuickBooks
  • Online customer portal to order tows. 
  • 1,000 calls/ month 
  • Multi-company support

Ultimate Plus – $289.00/mo

  • 1,500 calls/month
  • Vehicle Damage management
  • Accident Reports 
  • Pre-Trip Inspection

Enterprise – $389.00/mo

  • 2,000 calls/month.
  • $49/1000 calls above 2000

What integrations are available for Towbook?

Towbook integrates with the following business systems and applications:

  • Google Maps
  • QuickBooks Online
  • QuickBooks
  • TomTom WEBFLEET
  • Agero
  • GEICO
  • Quest
  • Allied Dispatch
  • Allstate
  • NSD
  • Road America
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Reviewed By Nestor Gilbert
Page last modified
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