Price

$49

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Towbook REVIEW

Business Process Management Software

No user reviews
USER SATISFACTION N/A
OUR SCORE 8.2
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towbook.com

What is Towbook?

Towbook is an online towing management solution that offers features such as dispatching, invoice management, impound management, private property management, and accounts management.

The solution is optimized for mobile users and offers native Android and IOS apps. It can be leveraged by different towing companies, including such that serve individuals, businesses, private properties, and government organizations such as police departments.

The real-time dispatch management, records including photos and files, manual invoices, impound fee calculators and automatic impound dues reminders, the addition of multiple vehicles in a single dispatch are some of the features which makes Towbook an ideal solution for the towing companies.

Overview of Towbook Benefits

Towbook enables the users to receive calls and assign calls to their drivers. The real-time updates on calls and dispatches allow the users to track and monitor the latest calls and dispatches.

With Towbook, users can add photos and files to the dispatch records. Moreover, multiple vehicles can be added in a single dispatch. Also, customized invoicing can also be done through the system and the invoices can be sent to the customers through email.

The impound management includes automatic calculation of storage fees and reminders and notification for the users on impound notices. Moreover, the users can print the required impound notices through Towbook. The businesses that serve private property owners can set customer accounts where the private property owners can get statements, impound notifications, and other information.

The fully customizable accounts can be set up according to the company type.  Body shops, private properties, motor clubs, and police departments can set up accounts according to their nature of work. Users can set customized pricing rules and discount packages for their customers. The users can also create invoices and send them to their customers. The customers can log in to their accounts and view their statements, the list of towed vehicles, and other relevant details. The customers can send a towing request for their vehicle through their account.

Overview of Towbook Features

  • Dispatch management
  • Impound management
  • Invoicing
  • real-time updates
  • Email
  • Third party integrations
  • Reminders and notifications
  • User accounts
  • Tax reports
  • Customized pricing
  • Discount management
  • Automatic notifications
  • Record management
  • GPS tracking system
  • Multiple vehicles in a single dispatch
  • Mobile apps
  • Photos and files transfer

Towbook Position In Our Categories

Position of Towbook in our main categories:

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100

Towbook is one of the top 100 Business Process Management Software products

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100

Towbook is one of the top 100
Business Process Management Software products


If you are considering Towbook it might also be a good idea to analyze other subcategories of Best Business Process Management Software gathered in our base of B2B software reviews.

It's important to realize that hardly any service in the Business Process Management Software category is an ideal solution able to meet all the goals of all company types, sizes and industries. It may be a good idea to read a few Towbook reviews first as some solutions might dominate exclusively in a very small set of applications or be created with a really specific industry in mind. Others may work with a goal of being simple and intuitive and as a result lack advanced functionalities needed by more experienced users. You can also come across services that focus on a broad group of customers and give you a powerful feature toolbox, but that in most cases comes at a more significant price of such a software. Ensure you're aware of your requirements so that you get a software that provides specifically the functionalities you look for.

How Much Does Towbook Cost?

Towbook Pricing Plans:

Alongside its fully-featured free trial, Towbook offers five different enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:

Starter – $49.00/mo

  • All standard Towbox features
  • 250 calls per month
  • Unlimited user accounts
  • iOS & Android apps
  • Commission tracking 

Premium – $99.00/mo

  • 500 calls per month
  • Impound management 
  • State Forms  and Impound letters automation
  • Automatic changes to invoices adhering to pricing rules
  • Motor Club Digital Dispatching 
  • Multiple tax rate support
  • Automatic addition of calls with email processing
  • Call history management
  • Call chat

Professional – $189.00/mo

  • Advanced features for private properties
  • Direct Billing and Payment Import 
  • GPS Tracking 
  • Google map integration and mileage calculation
  • Customer’s location tracking.
  • Impound Reminders 
  • Integration with QuickBooks
  • Online customer portal to order tows. 
  • 1,000 calls/ month 
  • Multi-company support

Ultimate Plus – $289.00/mo

  • 1,500 calls/month
  • Vehicle Damage management
  • Accident Reports 
  • Pre-Trip Inspection

Enterprise – $389.00/mo

  • 2,000 calls/month.
  • $49/1000 calls above 2000

User Satisfaction

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Towbook reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Towbook. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

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NEGATIVE SOCIAL MENTIONS

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TICKETS

What are Towbook pricing details?

Towbook Pricing Plans:

Alongside its fully-featured free trial, Towbook offers five different enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:

Starter – $49.00/mo

  • All standard Towbox features
  • 250 calls per month
  • Unlimited user accounts
  • iOS & Android apps
  • Commission tracking 

Premium – $99.00/mo

  • 500 calls per month
  • Impound management 
  • State Forms  and Impound letters automation
  • Automatic changes to invoices adhering to pricing rules
  • Motor Club Digital Dispatching 
  • Multiple tax rate support
  • Automatic addition of calls with email processing
  • Call history management
  • Call chat

Professional – $189.00/mo

  • Advanced features for private properties
  • Direct Billing and Payment Import 
  • GPS Tracking 
  • Google map integration and mileage calculation
  • Customer’s location tracking.
  • Impound Reminders 
  • Integration with QuickBooks
  • Online customer portal to order tows. 
  • 1,000 calls/ month 
  • Multi-company support

Ultimate Plus – $289.00/mo

  • 1,500 calls/month
  • Vehicle Damage management
  • Accident Reports 
  • Pre-Trip Inspection

Enterprise – $389.00/mo

  • 2,000 calls/month.
  • $49/1000 calls above 2000

What integrations are available for Towbook?

Towbook integrates with the following business systems and applications:

  • Google Maps
  • QuickBooks Online
  • QuickBooks
  • TomTom WEBFLEET
  • Agero
  • GEICO
  • Quest
  • Allied Dispatch
  • Allstate
  • NSD
  • Road America

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