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Towbook Review

Towbook
Our score: 8.2 User satisfaction: N/A

What is Towbook?

Towbook is an online towing management solution that offers features such as dispatching, invoice management, impound management, private property management, and accounts management.

The solution is optimized for mobile users and offers native Android and IOS apps. It can be leveraged by different towing companies, including such that serve individuals, businesses, private properties, and government organizations such as police departments.

The real-time dispatch management, records including photos and files, manual invoices, impound fee calculators and automatic impound dues reminders, the addition of multiple vehicles in a single dispatch are some of the features which makes Towbook an ideal solution for the towing companies.

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Overview of Towbook Benefits

Towbook enables the users to receive calls and assign calls to their drivers. The real-time updates on calls and dispatches allow the users to track and monitor the latest calls and dispatches.

With Towbook, users can add photos and files to the dispatch records. Moreover, multiple vehicles can be added in a single dispatch. Also, customized invoicing can also be done through the system and the invoices can be sent to the customers through email.

The impound management includes automatic calculation of storage fees and reminders and notification for the users on impound notices. Moreover, the users can print the required impound notices through Towbook. The businesses that serve private property owners can set customer accounts where the private property owners can get statements, impound notifications, and other information.

The fully customizable accounts can be set up according to the company type.  Body shops, private properties, motor clubs, and police departments can set up accounts according to their nature of work. Users can set customized pricing rules and discount packages for their customers. The users can also create invoices and send them to their customers. The customers can log in to their accounts and view their statements, the list of towed vehicles, and other relevant details. The customers can send a towing request for their vehicle through their account.

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Overview of Towbook Features

  • Dispatch management
  • Impound management
  • Invoicing
  • real-time updates
  • Email
  • Third party integrations
  • Reminders and notifications
  • User accounts
  • Tax reports
  • Customized pricing
  • Discount management
  • Automatic notifications
  • Record management
  • GPS tracking system
  • Multiple vehicles in a single dispatch
  • Mobile apps
  • Photos and files transfer

Towbook Position In Our Categories

Because companies have particular business requirements, it is logical they avoid seeking an all-in-one, ideal solution. Still, it would be futile to find such an app even among sought-after software systems. The correct step to do should be to narrow down the several vital factors which demand inspection such as major features, pricing, skill aptitude of staff, organizational size, etc. Then, you must perform the research fully. Browse through these Towbook evaluations and check out the other software products in your list in detail. Such well-rounded research ascertains you drop ill-fitting apps and buy the one which meets all the benefits your business requires in sustaining growth.

Position of Towbook in our main categories:

TOP 200

Towbook is one of the top 200 Business Process Management Software products

If you are interested in Towbook it might also be beneficial to examine other subcategories of Business Process Management Software listed in our base of SaaS software reviews.

There are popular and widely used applications in each software group. But are they necessarily the best fit for your enterprise’s special needs? A popular software product may have thousands of subscribers, but does it provide what you require? For this reason, do not blindly shell out for popular systems. Read at least a few Towbook Business Process Management Software reviews and consider the elements that you want in the software such as the price, main tools, available integrations etc. Then, select a few solutions that fit your requirements. Try out the free trials of these apps, read online comments, get information from the seller, and do your research systematically. This profound research is certain to aid you find the finest software solution for your company’s unique requirements.

How Much Does Towbook Cost?

Towbook Pricing Plans:

Free Trial

Starter

$49.00/mo

Premium

$99.00/mo

Professional

$189.00/mo

Ultimate Plus

$289.00/mo

Enterprise

$389.00/mo

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What are Towbook pricing details?

Towbook Pricing Plans:

Free Trial

Starter

$49.00/mo

Premium

$99.00/mo

Professional

$189.00/mo

Ultimate Plus

$289.00/mo

Enterprise

$389.00/mo

Alongside its fully-featured free trial, Towbook offers five different enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:

Starter – $49.00/mo

  • All standard Towbox features
  • 250 calls per month
  • Unlimited user accounts
  • iOS & Android apps
  • Commission tracking 

Premium – $99.00/mo

  • 500 calls per month
  • Impound management 
  • State Forms  and Impound letters automation
  • Automatic changes to invoices adhering to pricing rules
  • Motor Club Digital Dispatching 
  • Multiple tax rate support
  • Automatic addition of calls with email processing
  • Call history management
  • Call chat

Professional – $189.00/mo

  • Advanced features for private properties
  • Direct Billing and Payment Import 
  • GPS Tracking 
  • Google map integration and mileage calculation
  • Customer’s location tracking.
  • Impound Reminders 
  • Integration with QuickBooks
  • Online customer portal to order tows. 
  • 1,000 calls/ month 
  • Multi-company support

Ultimate Plus – $289.00/mo

  • 1,500 calls/month
  • Vehicle Damage management
  • Accident Reports 
  • Pre-Trip Inspection

Enterprise – $389.00/mo

  • 2,000 calls/month.
  • $49/1000 calls above 2000

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you decide to purchase a Business Process Management Software it’s important not only to learn how professionals rank it in their reviews, but also to find out if the actual clients and companies that purchased these solutions are indeed content with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Towbook reviews across a wide range of social media sites. The data is then presented in a simple to digest format revealing how many customers had positive and negative experience with Towbook. With that information at your disposal you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Towbook?

Towbook integrates with the following business systems and applications:

  • Google Maps
  • QuickBooks Online
  • QuickBooks
  • TomTom WEBFLEET
  • Agero
  • GEICO
  • Quest
  • Allied Dispatch
  • Allstate
  • NSD
  • Road America
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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