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Wialon Review

Wialon
Our score: 9.2 User satisfaction: 100%

What is Wialon?

Wialon is a multifunctional fleet management system, also used for mobile and stationary assets tracking. For more than 18 years in the international market, Wialon GPS Fleet tracking solutions have entered the national markets of 130+ countries.

Wialon system supports a variety of cartographic services used in tracking, such as Google Maps, Open Street Maps, HERE Maps, Bing Maps. Besides, Gurtam Maps native GIS service is available. Gurtam Maps represents a perfect combination of usability and functionality, flexible addressing system, routing service, and other features to satisfy all the cartographic requirements of Wialon system users.

Wialon vehicle tracking system is universal. It’s currently integrated with more than 2,200 models of GPS tracking devices including automobile controllers, personal GPS trackers, and software-based “trackers” installed as mobile apps on smartphones. In addition, Wialon is able to process data received from after-market sensors (weight, humidity, light, temperature, and others), cameras, tachograph, and other supplementary GPS hardware connected to GPS tracking devices. The multilingual native mobile app is available for both Wialon SaaS solution and its server-based product. Wialon mobile client helps to manage monitoring unit list, providing immediate insight into the activity of assets in a real-time mode.

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Overview of Wialon Benefits

Wialon Hosting enables you to start the GPS tracking system on your website quickly and easily. It is a cost-effective GPS web-based system that provides you with the possibility to avoid extra costs that are required for buying and supporting your server. Wialon Hosting is taken on a lease and resides in the vendor’s data center. The parent company Gurtam takes care of all technical aspects, allowing you to focus on your core business: selling and installing GPS devices, getting them connected to the vehicle monitoring system on your site, and supporting and servicing your end-users.

Wialon GPS fleet tracking solutions have entered the national markets of more than 130 countries. More than 1,900 fleet tracking service providers have selected this app for its favorable business terms (there are no long-term contracts), flexible, yet robust fleet management features, and 24/7 technical support.

Wialon Hosting

The cloud counterpart of Wialon’s GPS tracking, Wialon Hosting provides real-time unit tracking, fuel and routing management, account management via CMS, tacograph data processing, driver behavior monitoring, alarm and notification system, fleet KPIs analysis with dashboard and flexible report building.

Wialon hosting storage and administration are done in the vendor’s data center. The parent company Gurtam provides the proprietary vehicle tracking software and manages the technical part, so that clients can focus on business matters.

Wialon Local

Wialon Local is a server based version of Wialon satellite vehicle tracking system. Due to its modular functions structure, clients can select only the features useful for their business.

The fleet management system can function on standard capacity servers and is suitable for those who possess from 100 to several thousands of units. Its smart platform management interface allows for remote server start or shutdown.

Wialon and GPS Tracking Devices

Wialon is compatible with a number of automobile controllers and personal and software GPS trackers. Gurtam looks for cooperation with GPS hardware providers, which enables it to constantly integrate new devices with Wialon. This approach guarantees tracking system flexibility and makes it accessible for any client, whatever tracking devices they use.

Wialon Mobile App

The vendor offers a free mobile client of its GPS fleet tracking system for devices running on Android and iOS. The core functions of the system are available in the app allowing you to get all the necessary data on units.

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Overview of Wialon Features

  • Work Order Management
  • Vehicle Tracking
  • Vehicle Information
  • Tool Tracking
  • Tire Management
  • Routing
  • Motor Pool / Daily Rental
  • Mileage Tracking
  • Maintenance Tracking
  • Maintenance Scheduling
  • Fuel Management
  • Driver Management
  • Dispatch Management
  • Accident Tracking

Wialon Position In Our Categories

Since businesses have their own business-related demands, it is only logical that they abstain from purchasing an all-in-one, ideal business program. Having said that, it would be futile to find such application even among branded software products. The better step to do is to write the several critical aspects which need research like major features, pricing, skill competence of staff members, business size, etc. The second step is, you must follow through your product research through and through. Have a look at some of these Wialon evaluations and explore each of the applications in your list more closely. Such comprehensive research guarantee you weed out ill-fitting software solutions and buy the system that includes all the features your company requires.

Position of Wialon in our main categories:

TOP 3

Wialon is one of the top 3 Fleet Management Software products

If you are considering Wialon it might also be beneficial to analyze other subcategories of Fleet Management Software collected in our database of B2B software reviews.

There are popular and widely used systems in each software group. But are they necessarily the best fit for your enterprise’s unique needs? A trendy software product may have thousands of customers, but does it offer what you require? For this reason, do not blindly shell out for popular systems. Read at least a few Wialon Fleet Management Software reviews and consider the factors that you desire in the software such as the price, main functionality, available integrations etc. Then, select a few systems that fit your needs. Try out the free trials of these platforms, read online opinions, get clarifications from the seller, and do your homework thoroughly. This in-depth research is sure to assist you select the finest software application for your company’s unique wants.

How Much Does Wialon Cost?

Wialon Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Wialon pricing details?

Wialon Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Wialon’s enterprise pricing details are available by quote only. Contact the parent company Gurtam for detailed pricing information and get a custom quote for your business needs.

User Satisfaction

Positive Social Media Mentions 4
Negative Social Media Mentions 0

We realize that when you make a decision to get a Fleet Management Software it’s vital not only to find out how experts rank it in their reviews, but also to check whether the real clients and companies that use these solutions are actually happy with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Wialon reviews across a broad array of social media sites. The information is then featured in an easy to understand format revealing how many users had positive and negative experience with Wialon. With that information available you should be prepared to make an informed buying choice that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Wialon?

Wialon offers an open API for integration with existing back-office systems.

Wialon User Reviews

Wialon average rating:

Average score
4.9/5 (6 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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The most favorable review

Anonymous Reviewer

PROS: Unlimited and monthly updated features. Very easy and secured.

CONS: Work better

Reviewed 6 years ago

Read full review >

The least favorable review

Vivianne

PROS: The tool itself works well and fits right within our budget. However, what I feel is really worth commending here is their team. Be it sales or tech and customer support, they have a knowledgeable and impressive team of people working for them. Our first introduction to this program had been through a sales agent, and he had been patient in explaining every aspect of the solution. While we were setting the program up, the tech support team had been helpful as well.

CONS: Their manual or set-up instructions need to be beefed up a little bit. Right now, the details are not very clear and we would need external support just to have everything launched. And while the support team is really competent, they're quite difficult to pin down because they're always so busy.

Reviewed 6 years ago

Read full review >

More reviews from 6 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Literally, the only too for our needs.

Read full review >
Alvera
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2021 Company Size: More than 100 Employees Industry: Transportation/Trucking/Railroad

PROS: I just love the capacity of this program to manage the number of resources that we have in the company.

CONS: I recommend that you try it for yourself so you can see just how smoothly this program works.

What do you think about this review?

Great Poor

No other solutions stacks up to this program.

Read full review >
Antone
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 15.09.2021 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: Finally--we can now enjoy a user-friendly tool that caters to our needs. The reports that we've managed to generate from this program are second to none. Plus, I love how we can simply send a request to the team at Wialon to get more information on a particular sector of our business. It's a wonderful tool to use.

CONS: There are just some details missing in the billing statements. For example, I need to be able to log down when our products have been activated so it is clear to our clients when the billing has started. Right now, this information is not available on the invoices. If I could get assistance for this, it would be nice.

What do you think about this review?

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Show More User Reviews (6)

Absolutely awesome support team!

Read full review >
Luella
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 22.06.2021 Company Size: Industry: Information Technology and Services

PROS: I think the best thing about this program is the team working behind it. They are the lifeblood of this program, and I'm really glad to have them work with us in building my company to greater heights. We have established really awesome rapport with the team, and they have been responsive whenever we raise an issue or ask for their help. They're open to feedback too and often update the program based on our suggestions. I haven't come across any issue that the team has not been able to resolve.

CONS: My only issue is that we haven't commended the team in person yet. They have operations on the other side of the world, but it would be nice to meet them (and personally thank them) someday.

What do you think about this review?

Great Poor

Serves our company well.

Read full review >
Rasheed
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 19.06.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: I love how this program is available on mobile.

CONS: It's not available in my language. If you can add a language preference section, this would be greatly appreciated. A feature with Google Maps would likewise be useful too.

What do you think about this review?

Great Poor

Tracking made easy.

Read full review >
Vivianne
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.10.2019 Company Size: More than 100 Employees Industry: Utilities

PROS: The tool itself works well and fits right within our budget. However, what I feel is really worth commending here is their team. Be it sales or tech and customer support, they have a knowledgeable and impressive team of people working for them. Our first introduction to this program had been through a sales agent, and he had been patient in explaining every aspect of the solution. While we were setting the program up, the tech support team had been helpful as well.

CONS: Their manual or set-up instructions need to be beefed up a little bit. Right now, the details are not very clear and we would need external support just to have everything launched. And while the support team is really competent, they're quite difficult to pin down because they're always so busy.

What do you think about this review?

Great Poor

Best IVMS

Read full review >
Anonymous Reviewer
5/5

Overall impression

4/5

Customer Support

3/5

Value for Money

5/5

Ease of Use

Published on: 07.05.2019 Company Size: 51-100 Employees Industry: Security and Investigations

PROS: Unlimited and monthly updated features. Very easy and secured.

CONS: Work better

What do you think about this review?

Great Poor
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Wialon Comparisons

Wialon user reviews

Literally, the only too for our needs.

Read full review >
Alvera
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2021 Company Size: More than 100 Employees Industry: Transportation/Trucking/Railroad

No other solutions stacks up to this program.

Read full review >
Antone
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 15.09.2021 Company Size: 1-10 Employees Industry: Information Technology and Services

Absolutely awesome support team!

Read full review >
Luella
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 22.06.2021 Company Size: Industry: Information Technology and Services

Serves our company well.

Read full review >
Rasheed
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 19.06.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

Tracking made easy.

Read full review >
Vivianne
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.10.2019 Company Size: More than 100 Employees Industry: Utilities
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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