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WorkWave GPS Review

WorkWave GPS
Our score: 8.1 User satisfaction: 100%

What is WorkWave GPS?

WorkWave GPS is a fleet management software designed for businesses and industries of all sizes. It serves industries which include field services, transportation and logistics, home delivery, pest control, HVAC, plumbing, and electrical, lawn and landscape, and janitorial and cleaning. The software is a part of WorkWave’s suite of field service and fleet management solutions: WorkWave Service, WorkWave Route Manager, WorkWave Marketing, PestPac, and ServiceCEO.

Reliable and flexible, WorkWave GPS allows users to track and monitor their vehicles and other assets using its GPS tracking capability. With this capability they will be able to determine where their vehicles and assets are in real-time; and view detailed reports on driver behavior, scorecards, time sheets, and idling issues.

The software furthermore aims to reduce the volume of calls users have to make to their drivers to respond to customers’ requests, as they can easily and instantly access locations and on-road performance. Moreover, it has the objective of maximizing ROI by reducing the costs associated with unnecessary fuel consumption, vehicle maintenance as a consequence of aggressive driving and accidents, and poor level of customer service.

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Overview of WorkWave GPS Benefits

The driver performance monitoring functionalities of WorkWave GPs are among its key features. Driving habits and driver behavior that have the tendency to violate regulations can result in financial loss. To ensure that fleet managers and owners are not losing money due to poor driving, WorkWave GPS enables them to receive alerts for their drivers’ activities and performance on the road.

In addition, the fleet management software is using an event-based scoring method to monitor driver behavior and performance. This means users will be able to assess their drivers based on the frequency of their violations that are reflected into their scorecards. Hence, those drivers that are making violations, such as excessive speeding, harsh braking, excessive idling, and cornering will have failing driver performance scorecards.

Interestingly, WorkWave GPS also helps users pinpoint the exact location where a violation occurred and the time the driver committed such violation. This feature is referred to as “insight on a map.” This particular feature allows users to determine patterns of violations, so they can train their drivers better and reduce the risk of accidents.

Another feature offered by WorkWave GPS is its vehicle maintenance reminder. With this feature, users will be able to set the mileage thresholds for their vehicles; so that when such thresholds are hit,  they can instantly schedule their vehicles for maintenance: oil changes, timing-belt replacements, or 15k mile check-ups. This ensures them that their vehicles are always in good condition and safe on the road. Instant alerts via text or email are sent to drivers, so they can schedule a maintenance service for their vehicles.

Furthermore, WorkWave GPS is a mobile-friendly software. Users can pull up reports and track their vehicles from their tablet or mobile device. It also refreshes data every 20 seconds; hence, they will be able to obtain real-time data on their vehicles’ whereabouts as well as on their drivers’ activities. When their vehicles enter or exit from the geofence perimeter they set, they will also receive real-time notifications.

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Overview of WorkWave GPS Features

  • Driver Performance Monitoring
  • Even-Based Scorecards
  • Review Driver Activity
  • Monitor Driver Behavior
  • Insight On A Map
  • Maximum Speed
  • Time Tracking
  • Vehicle Maintenance Reminder
  • Set Mileage Thresholds
  • Activity Reports
  • Real-Time Vehicle Tracking
  • Monitor Geofencing Violations
  • Mobile Workforce
  • Plug-and-Go Devices
  • Hard-Wired Installation

WorkWave GPS Position In Our Categories

Knowing that businesses have specific business-related requirements, it is reasonable that they abstain from picking a one-size-fits-all, ideal software. At any rate, it would be futile to discover such an app even among popular software products. The right step to do can be to list the varied essential functions which entail analysis such as crucial features, costing, technical skill capability of the employees, company size, etc. The second step is, you must follow through the product research systematically. Go over some of these WorkWave GPS review articles and explore each of the software options in your list in detail. Such detailed product research guarantees you keep away from mismatched software products and pay for the system that delivers all the tools your company requires to achieve growth.

Position of WorkWave GPS in our main categories:

TOP 50

WorkWave GPS is one of the top 50 Fleet Management Software products

If you are considering WorkWave GPS it might also be beneficial to examine other subcategories of Fleet Management Software listed in our database of B2B software reviews.

Each organization has different wants and requires a system that can be personalized for their size, type of workers and customers, and the particular industry they are in. For these reasons, no system can provide perfect functionality out-of-the-box. When you try to find a software product, first be sure what you require it for. Read some WorkWave GPS Fleet Management Software reviews and ask yourself do you need basic features or do you want advanced features? Are there any industry-specific tools that you are looking for? Find the answers to these questions to assist your search. There are plenty of elements that you need to mull over and these include your budget, particular business needs, your organization size, integration needs etc. Take your time, try out a few free trials, and finally select the system that presents all that you require to enhance your organization efficiency and productivity.

How Much Does WorkWave GPS Cost?

WorkWave GPS Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are WorkWave GPS pricing details?

WorkWave GPS Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

WorkWave GPS’s enterprise pricing information is available only upon request. Contact the company’s sales team, and request for your quote.

User Satisfaction

Positive Social Media Mentions 1
Negative Social Media Mentions 0

We know that when you choose to purchase a Fleet Management Software it’s vital not only to find out how experts score it in their reviews, but also to discover if the real people and companies that bought this software are genuinely content with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and WorkWave GPS reviews across a broad range of social media sites. The data is then presented in a simple to digest form showing how many people had positive and negative experience with WorkWave GPS. With that information at your disposal you should be ready to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for WorkWave GPS?

WorkWave GPS can be integrated with CRM (customer relationship management) and ERP (enterprise resource planning) systems.

WorkWave GPS User Reviews

WorkWave GPS average rating:

Average score
4.8/5 (3 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Patience

PROS: WorkWave has actually made my life more comfortable since I got it. With WorkWave, I can manage my businesses in one place, see what is happening in the "field" even when I am not there, access it anywhere since it is cloud-based, integrate well with QuickBooks, and it has fantastic customer support.

CONS: It has many features and quite complicated, so it's not easy to learn how to use it. Their interface needs a lot of tweaking to be user friendly.

Reviewed 4 years ago

Read full review >

The least favorable review

Dayna

PROS: I love that they are always looking into their clients' needs when updating their software. They are always ready to answer our queries and suggestions, and always fix our problems fast.

CONS: The system's changes upon upgrade are sometimes confusing; however, their support is always ready to help.

Reviewed 4 years ago

Read full review >

More reviews from 3 actual users:

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Constantly improving

Read full review >
Dayna
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 28.09.2021 Company Size: 11-50 Employees Industry: Consumer Services

PROS: I love that they are always looking into their clients' needs when updating their software. They are always ready to answer our queries and suggestions, and always fix our problems fast.

CONS: The system's changes upon upgrade are sometimes confusing; however, their support is always ready to help.

What do you think about this review?

Great Poor

Work and life balance with WorkWave

Read full review >
Patience
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 18.04.2021 Company Size: More than 100 Employees Industry: N/A

PROS: WorkWave has actually made my life more comfortable since I got it. With WorkWave, I can manage my businesses in one place, see what is happening in the "field" even when I am not there, access it anywhere since it is cloud-based, integrate well with QuickBooks, and it has fantastic customer support.

CONS: It has many features and quite complicated, so it's not easy to learn how to use it. Their interface needs a lot of tweaking to be user friendly.

What do you think about this review?

Great Poor
Show More User Reviews (3)

Love it, but UI needs improvement

Read full review >
Octavia
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 09.11.2020 Company Size: 11-50 Employees Industry: N/A

PROS: I am able to see my schedule at one glance. I can also see appointment schedules and set appointments by an individual or by the team.

CONS: The processes can be simplified more.

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WorkWave GPS user reviews

Constantly improving

Read full review >
Dayna
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 28.09.2021 Company Size: 11-50 Employees Industry: Consumer Services

Work and life balance with WorkWave

Read full review >
Patience
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 18.04.2021 Company Size: More than 100 Employees Industry: N/A

Love it, but UI needs improvement

Read full review >
Octavia
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 09.11.2020 Company Size: 11-50 Employees Industry: N/A
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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