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Zabbix Review

Zabbix
Our score: 9.4 User satisfaction: 97%

What is Zabbix?

Zabbix is an enterprise-grade network monitoring software for any IT infrastructure, applications, services, and resources. It’s an open-source solution crafted for real-time monitoring of millions of metrics gathered from multiple network devices, servers, and virtual machines. The platform enables users to collect and analyze performance metrics & statistics, visualize it, and get notifications regarding the current and impending issues promptly.

It offers time-tested, expert development platform to businesses in the banking & finance, education, government, energy & chemical, marketing, healthcare & medicine, and IT & telecommunication industries. Zabbix scales from a small business setting with limited devices to large environments with innumerous monitored devices.  Some of its key features include advanced problem detection, automated metric collections, intelligent alerting & remediation, auto-discovery, and distributed monitoring.

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Overview of Zabbix Benefits

Zabbix is an affordable yet powerful, open-source network management solution for businesses of all sizes. The solution accords users the freedom to use an open-source platform with freely accessible source code and no vendor lock-in. The setup and configuration of this software is a breeze guaranteeing a low learning curve, hence a low cost of ownership. It comes with out-of-the-box templates for the popular platforms making its installation a snap.

The solution provides reliable tools and features that monitor everything in the network from CPUs, & servers to IT applications, network devices, and databases. One of its notable modules is the Zabbix Agent which is the solution’s dynamo featuring infrastructure management capabilities. The module offers reliable network monitoring tools that enable users to strategize capacity expansion with in-depth network utilization metrics.

The notification and remediation module supports automatic actions and proactive notifications. It provides an all-inclusive communication flow that includes sending notifications, escalation of information to responsible personnel, permits acknowledgment of the received information’s, and ability to take the necessary actions.  The functionality allows users to script and customize notifications content based on the context and deliver them via SMS, email, Ez texting, Jabber, and use of custom alert scripts.

The Zabbix Web front-end is a unique feature that sets it apart from other applications. This is a robust yet easy-to-use GUI that comes with the default platform. It supports clear visualization with large-scale configuration features and non-intimidating access for beginners. The functionality presents a visual overview of the entire IT environment in a number of ways including Graphs, slideshows, widget-based dashboards, and drill-down reports.

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Overview of Zabbix Features

  • Metric collection
  • Problem detection
  • Visualization
  • Notification and remediation
  • Effortless deployments
  • Security and authentication
  • Auto-discovery
  • Distributed monitoring
  • Zabbix API

Zabbix Position In Our Categories

Bearing in mind companies have distinct business wants, it is only sensible that they avoid paying for a one-size-fits-all, ideal software system. Needless to say, it is almost impossible to try to pinpoint such application even among widely used software systems. The efficient step to do would be to make a list of the different vital aspects which necessitate investigation like major features, packages, technical skill levels of staff members, organizational size, etc. The second step is, you must do your product research comprehensively. Go over some Zabbix evaluations and look over each of the software systems in your shortlist more closely. Such all-encompassing product research ascertains you stay away from poorly fit applications and choose the one that meets all the benefits your business requires.

Position of Zabbix in our main categories:

TOP 3

Zabbix is one of the top 3 Network Management Software products

If you are interested in Zabbix it might also be beneficial to investigate other subcategories of Network Management Software gathered in our base of B2B software reviews.

It is crucial to keep in mind that virtually no service in the Network Management Software category is going to be a perfect solution able to meet all the requirements of various company types, sizes and industries. It may be a good idea to read a few Zabbix Network Management Software reviews first as some services might excel only in a really narrow set of applications or be prepared with a very specific type of industry in mind. Others may operate with an idea of being simple and intuitive and consequently lack advanced elements welcomed by more experienced users. You can also come across services that support a large group of users and provide a complex feature set, but this in most cases comes at a more significant price of such a service. Ensure you're aware of your needs so that you select a service that provides specifically the elements you search for.

How Much Does Zabbix Cost?

Zabbix Pricing Plans:

Free Trial

Zabbix

Free

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What are Zabbix pricing details?

Zabbix Pricing Plans:

Free Trial

Zabbix

Free

Zabbix is 100% free, there are no enterprise pricing plans.

User Satisfaction

Positive Social Media Mentions 101
Negative Social Media Mentions 2

We realize that when you choose to purchase a Network Management Software it’s important not only to find out how experts rank it in their reviews, but also to check whether the actual people and companies that purchased these solutions are genuinely satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Zabbix reviews across a wide range of social media sites. The information is then displayed in an easy to digest form revealing how many people had positive and negative experience with Zabbix. With that information available you will be ready to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Open API

Language Support

  • English
  • Japanese

Pricing Model

  • Free

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Zabbix?

Zabbix integrates with the following business systems and applications:

  • PagerDuty
  • OpsGenie
  • Ez Texting
  • Flowdock
  • CloudMonix
  • OverOps
  • CoreStack
  • ManageEngine AlarmsOne
  • BigPanda

Zabbix User Reviews

Zabbix average rating:

Average score
4.3/5 (14 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Missouri

PROS: Easy interface, efficient reporting system, accurate data with detailed reporting, intricate inventory, intuitive approach. FREE.

CONS: Complicated to set up.

Reviewed 4 years ago

Read full review >

The least favorable review

Jenifer

PROS: I love how out of the box Zabbix is. It provides us multi-tenancy support, ad-hoc graphs, API integration, a clear and open roadmap, and a configurable system!

CONS: First-time users may have trouble customizing the system.

Reviewed 5 years ago

Read full review >

More reviews from 14 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Efficient monitoring tool

Read full review >
Jovan
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 14.09.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Can be easily configured to however you want to use the system. I especially love configuring the alerting function for file systems CPU usage, memory monitoring, monitoring servers, web monitoring, etc.

CONS: Reporting can be improved, not tuned properly with the SNMP firewall.

What do you think about this review?

Great Poor

EXCELLENT

Read full review >
Kevin
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 09.08.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Easy interface, intuitive system that provides easy management of the software especially for alerts, highly configurable, reports, screens, and graphs are customizable, pleasing on the eyes.

CONS: I was a bit confused the first time I used Zabbix. With training and getting used to the system though, it gets easier to handle. Although there are some cases where external scripts are not compatible with some of the servers for monitoring. I am yet to figure out how to do fix that problem.

What do you think about this review?

Great Poor
Show More User Reviews (14)

Amazing tool

Read full review >
Kristofer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 05.08.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Has great network tracking functions, free, and open-source!

CONS: Users can customize it however they want, but there are only a few templates

What do you think about this review?

Great Poor

Customizable

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Abner
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 25.07.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Customizable monitoring and alerting system. Easily monitor the system with a color-coded reporting system. Provides great disk space, network, and host availability monitoring.

CONS: Complicated maps feature and complicated dashboard configuration.

What do you think about this review?

Great Poor

Great open-source tool

Read full review >
Pauline
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 14.07.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Easy installation process—detailed on their website. I also love that Zabbix can be used in Linux.

CONS: Templates are out of date, and manually inputting a template is tedious.

What do you think about this review?

Great Poor

Great monitoring tool

Read full review >
Missouri
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.06.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Easy interface, efficient reporting system, accurate data with detailed reporting, intricate inventory, intuitive approach. FREE.

CONS: Complicated to set up.

What do you think about this review?

Great Poor

I can never ask for anything else

Read full review >
Jamie
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 27.04.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Solving problems as soon faster than ever with Zabbix.

CONS: There are some delays in the alerts.

What do you think about this review?

Great Poor

Ideal monitoring system

Read full review >
Zita
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 26.02.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Perfect for monitoring internal systems. Always alerts us when problems arise.

CONS: Delay in alerts sometimes.

What do you think about this review?

Great Poor

Robust, flexible

Read full review >
Jenifer
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.02.2021 Company Size: More than 100 Employees Industry: N/A

PROS: I love how out of the box Zabbix is. It provides us multi-tenancy support, ad-hoc graphs, API integration, a clear and open roadmap, and a configurable system!

CONS: First-time users may have trouble customizing the system.

What do you think about this review?

Great Poor

The best monitoring tool I have used

Read full review >
Veronica
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.01.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Fix problems faster with real-time email notifications when servers are experiencing problems.

CONS: The interface needs improvement.

What do you think about this review?

Great Poor

Monitoring with Zabbix

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Emmy
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 03.11.2020 Company Size: More than 100 Employees Industry: N/A

PROS: Zabbix allows me to easily monitor OS, routers, switches, and access points. It has customizable templates, is open source, and is easy to set up for different threshold limits.

CONS: I had problems with how much time it takes to identify which OS operates in the host system when I was using SNMP, but after using Zabbix, it became much more straightforward.

What do you think about this review?

Great Poor

Functional, intuitive, easy to use

Read full review >
Mafalda
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 03.11.2020 Company Size: More than 100 Employees Industry: N/A

PROS: Great for monitoring, mapping, and capacity utilization. The alerting function is also great.

CONS: Native templates are sometimes challenging to use.

What do you think about this review?

Great Poor

Zabbix is a monitoring tool

Read full review >
Rudy
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 24.10.2020 Company Size: More than 100 Employees Industry: N/A

PROS: Email notifications as alarm signals when problems arise have numerous network parameters for monitoring, fast reaction/problem solving when problems arise, and an overall excellent application for modeling and scaling.

CONS: Reports, statistics, etc., are available online. Fine-tuning the system for efficient monitoring.

What do you think about this review?

Great Poor

An excellent tool

Read full review >
Kyler
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 16.10.2020 Company Size: More than 100 Employees Industry: Retail

PROS: Beginners can use it without difficulty

CONS: Installation is quite tricky, especially if it’s your first time using a Linux OS

What do you think about this review?

Great Poor
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Efficient monitoring tool

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Kevin
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Kristofer
5/5

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5/5

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Published on: 05.08.2021 Company Size: More than 100 Employees Industry: N/A

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Abner
4/5

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Published on: 25.07.2021 Company Size: 11-50 Employees Industry: N/A

Great open-source tool

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Pauline
4/5

Overall impression

4/5

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4/5

Value for Money

3/5

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Published on: 14.07.2021 Company Size: More than 100 Employees Industry: N/A
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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