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Zoho Discussions Review

Zoho Discussions
Our score: 8.4 User satisfaction: 99%

What is Zoho Discussions?

Zoho Discussions is an online forum platform that enables users to form external and internal communities where issues are addressed, ideas are discussed, and concepts are exchanged. With Zoho Discussions, businesses can create customer support forums where solutions stem from support reps and customers alike; Ideas forums where customers have a venue where they can share ideas and suggestions presented to others; the employee forums enables workers to engage their colleagues in important conversations in a better environment.

Zoho Discussions flaunts a robust set of features needed in every result oriented private community. The system also offers affordability and the versatility that no other alternatives can match. Zoho Cloud certainly has what makes an appealing online forums software, giving it the edge over the competition.

Zoho Discussions also comes with extensive rebranding tools to tailor the look and feel of your community. It provides users with a highly secure “SSO” technique to retain your existing login mechanism. Zoho Discussions supports 15 languages, enabling many businesses and organizations provide quality support to customers from around the globe in their native language.

Overview of Zoho Discussions Benefits

With Zoho Discussions, you can gain insights into what your customers want. You can do this implicitly, by listening to the conversation they have about your products while they use them daily, and you can also do this explicitly – by asking them specific questions geared to uncover unmet needs or to evaluate product prototypes. With Zoho Discussions you can get almost real-time feedback. Of course, some discussions you’ll want to keep more private, away from the prying eyes of your competition. You can do that too.

Keep your employees engaged around important company topics – from what they think about benefits to suggestions for improving products and customer service. With Zoho Discussions you can create company-only discussion Community where everyone can join the conversation. And in medium-to-large environment, a discussion board is a much better alternative to long e-mail threads. Beyond the company walls, Zoho Discussions can help you with private Community where employees can engage with vendors and partners.

Zoho Discussions enables open source projects to set up an online community, where a large amount of developers can interact and build projects on a collaborative environment. It allows open source project members to interact directly with their peers and share code, conduct reviews, fix bugs and create highly reliable software. Join open source projects -like jQuery- who have migrated to Zoho Discussions.

Overview of Zoho Discussions Features

  • Community Engagement
  • Content Discoverability
  • Branding
  • Topic Administration
  • Rich User Experience
  • Administration
  • Customization
  • Single Sign On
  • Mult-Language Support
  • Moderation
  • Widgets
  • Reports
  • Data Export
  • Topic Types
  • User Profile

Zoho Discussions Position In Our Categories

Since businesses have special business demands, it is only sensible they avoid choosing an all-encompassing, ”best” business application. However, it would be hard to try to chance on such application even among recognizable software solutions. The efficient thing to undertake can be to jot down the different important aspects which call for a examination including critical features, pricing, technical skill capability of staff, company size, etc. The second step is, you must double down on your research comprehensively. Browse through some of these Zoho Discussions analyses and explore each of the software systems in your shortlist in detail. Such detailed product research makes sure you avoid unfit software products and choose the one that delivers all the tools your business requires.

Position of Zoho Discussions in our main categories:

TOP 200

Zoho Discussions is one of the top 200 Collaboration Software products

Zoho Discussions is also listed in the following subcategories:

Companies have diverse needs and requirements and no software platform can be ideal in such a scenario. It is useless to try to find an ideal off-the-shelf software system that fulfills all your business wants. The wise thing to do would be to adapt the solution for your special requirements, staff member skill levels, budget, and other elements. For these reasons, do not rush and invest in well-publicized trendy applications. Though these may be widely used, they may not be the ideal fit for your specific requirements. Do your homework, look into each short-listed system in detail, read a few Zoho Discussions Collaboration Software reviews, call the seller for explanations, and finally settle for the product that presents what you require.

How Much Does Zoho Discussions Cost?

Zoho Discussions Pricing Plans:

Free Trial

Free

Free

Value

$12/month

Power

$49/month

Zoho Discussions is available in the following payment plans:

Free – $0

  • 1 Forum
  • 1 Moderator
  • Spam Filter
  • Topic Status, Tags, and User Label
  • Multi-Langugae
  • Custom Logo and Favicon
  • Google Aps
  • Feedback Widget
  • 100MB Attachment Space
  • Default Extensions
  • 100KB Single Attachment Size
  • Zoho Discussions Community
  • Email Support

Value – $12/month

  • 5 Forums
  • 10 Sub Forums
  • 3 Moderators
  • Spam Filter
  • Topic status, tags & user label
  • Multi-Language
  • Custom logo & favicon
  • Domain Aliasing
  • Custom Widgets
  • Custom Invitation Template
  • Google Apps
  • Feedback Widget

Power – $49/month

  • All Value features
  • 25 forums
  • 50 Sub-Forums
  • Private Messaging
  • Unlimited Moderators
  • Advanced Moderation Panel
  • Community Report
  • Domain Aliasing
  • Custom Widgets
  • Custom Invitation Template
  • Chat

Add-Ons

  • 1 Forum/Sub-Forum $3
  • Email to Forum $9
  • Single Sign-On $25
  • Full Customization $50

User Satisfaction

Positive Social Media Mentions 92
Negative Social Media Mentions 1

We realize that when you make a decision to buy Collaboration Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zoho Discussions reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zoho Discussions. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Mac
  • Web-based

Deployment

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Zoho Discussions pricing details?

Zoho Discussions Pricing Plans:

Free Trial

Free

Free

Value

$12/month

Power

$49/month

Zoho Discussions is available in the following payment plans:

Free – $0

  • 1 Forum
  • 1 Moderator
  • Spam Filter
  • Topic Status, Tags, and User Label
  • Multi-Langugae
  • Custom Logo and Favicon
  • Google Aps
  • Feedback Widget
  • 100MB Attachment Space
  • Default Extensions
  • 100KB Single Attachment Size
  • Zoho Discussions Community
  • Email Support

Value – $12/month

  • 5 Forums
  • 10 Sub Forums
  • 3 Moderators
  • Spam Filter
  • Topic status, tags & user label
  • Multi-Language
  • Custom logo & favicon
  • Domain Aliasing
  • Custom Widgets
  • Custom Invitation Template
  • Google Apps
  • Feedback Widget

Power – $49/month

  • All Value features
  • 25 forums
  • 50 Sub-Forums
  • Private Messaging
  • Unlimited Moderators
  • Advanced Moderation Panel
  • Community Report
  • Domain Aliasing
  • Custom Widgets
  • Custom Invitation Template
  • Chat

Add-Ons

  • 1 Forum/Sub-Forum $3
  • Email to Forum $9
  • Single Sign-On $25
  • Full Customization $50

What integrations are available for Zoho Discussions?

Zoho Discussions integrates with the following business systems and applications:

  • Google Apps
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Reviewed By Jenny Chang
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