Backtocart Review

Our score: 8.0 User satisfaction: 100%

What is Backtocart?

Backtocart is a cart abandonment software designed to enhance sales conversions by enabling e-commerce businesses to further engage their customers and continue their conversations when they are about to leave without completing their transaction. Even when their customers have left, Backtocart equips companies with information and insight that help them identify the factors that will attract and encourage customers to come back and complete their purchase.

Utilizing artificial intelligence to help users woo back their customers, Backtocart provides businesses with a platform that lets them engage customers at the most opportune moment, grab their attention with contextual messages, personalized emails, and triggers, such as deals and promos visitors can relate to or find significant. With tailored-fit messaging, customers are more than inspired to finish the purchase and drive revenues up.

Overview of Backtocart Benefits

Personalized Messaging

Backtocart helps you target your customers with powerful and persuasive messaging such as deals, promos, and other special offers that they will likely find as interesting and relevant. You can create tailor-fit messages based on their history, previous purchases, and most viewed items, and set triggers that are activated when it detects the customer’s intent to leave the website.

With irresistible offers, your customers will very much want to complete the purchase, which is good for your business. Coupled with the Live Chat functionality, you are able to engage your visitors in real-time, allowing you to answer their questions, discuss other products, and more. This also presents you with many opportunities to close a sale, upsell, and cross-sell.

Vast Customization Options

You can create your pop-ups the way you want them. Add images and texts, arrange them according to your taste effortlessly, thanks to Backtocart’s responsive drag and drop designer.

You can also customize your Live Chat Window’s themes, avatar pictures, and names to make them more appealing to your visitors. The best part is that you can design and tweak everything without dealing with codes, effectively unleashing your creativity.

Analytics and Insights

Knowing your customers is essential to successful deals. Backtocart lets you analyze previous interactions with customers and view their site history. From there you can devise strategies and make contextual offers that resonate with your audience, which then push them to perform your desired actions.

Overview of Backtocart Features

  • Drag and Drop Pop-up Designer
  • Live Chat Feature
  • Live Chat Window Customization
  • Time and/or scroll-triggered lightboxes
  • Geolocation and Language Support
  • Vast Custom Template Library
  • Allowed and Blocked URL
  • Weather Conditions
  • User Frequency
  • Exit Intent Technology
  • Smart Analytics

What Problems Will Backtocart Solve?

1) Making your customers happy

Mary has chosen lovely high-heels perfectly going with her bridesmaid dress on your Ecommerce store. She hesitates about the size. Even though there is a sizing guide online, she wants to double check it. She feels discomfort talking over the phone while sending the request via Email leaves her in uncertainty as to when she will be answered.

Then she notices a Livechat window powered by Backtocart at the corner of her screen, writes her questions and gets an instant answer. Now she is ready to proceed with the checkout and complete the order. The customer is happy and as you know a happy customer is a loyal customer.

Features: Custom Themes for Livechat Window, Contacts and Chat History Management

2) Reducing Cart Abandonment

The traffic of “Comfy Shoes” E-commerce store is increasing month by month but more and more people are abandoning the shopping cart. How to capture their attention and woo them back? Backtocart Exit-intent popups are built to win back abandoning users with irresistible offers.

Feature: Editable popups, Exit-intent technology, Smart Analytics

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Backtocart Position In Our Categories

Keeping in mind companies have distinctive business wants, it is only wise they avoid subscribing to an all-in-one, “perfect” business application. At any rate, it is hard to try to stumble on such application even among widely used software solutions. The reasonable step to undertake can be to tabulate the numerous main factors which entail analysis like crucial features, plans, skill ability of staff members, organizational size, etc. Then, you should follow through your research fully. Browse over these Backtocart reviews and explore each of the software options in your list in detail. Such well-rounded product research can make sure you take out unsuitable apps and subscribe to the system that offers all the tools your business requires for success.

Position of Backtocart in our main categories:

TOP 100

Backtocart is one of the top 100 Conversion Rate Optimization Software products

If you are interested in Backtocart it may also be beneficial to examine other subcategories of Conversion Rate Optimization Software collected in our base of B2B software reviews.

Every company is different, and may call for a particular type of Conversion Rate Optimization Software solution that will be designed for their company size, type of customers and staff and even particular niche they support. We advise you don't count on getting a perfect services that is going to be suitable for every company no matter what their history is. It may be a good idea to read a few Backtocart Conversion Rate Optimization Software reviews first and even then you should keep in mind what the software is supposed to do for your business and your workers. Do you require an easy and intuitive app with just elementary functions? Will you actually use the complex tools needed by experts and big enterprises? Are there any particular tools that are especially practical for the industry you work in? If you ask yourself these questions it will be much easier to get a reliable service that will fit your budget.

How Much Does Backtocart Cost?

Backtocart Pricing Plans:

Free Trial

Quote-based Plan

Contact Vendor

Contact Backtocart for information on their basic and enterprise pricing packages.

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you make a decision to buy Conversion Rate Optimization Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Backtocart reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Backtocart. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Backtocart pricing details?

Backtocart Pricing Plans:

Free Trial

Quote-based Plan

Contact Vendor

Contact Backtocart for information on their basic and enterprise pricing packages.

What integrations are available for Backtocart?

No information available.


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Reviewed By Louie Andre
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