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Bench Accounting Review

Bench Accounting
Our score: 9.1 User satisfaction: 94%

What is Bench Accounting?

Bench Accounting provides bookkeeping and accounting services through an intuitive web-based app to help startups, SMBs, and enterprises in handling their accounting and bookkeeping requirements. Together with a robust set of accounting tools, Bench Accounting designates a team of dedicated professional bookkeepers to each of their clients. Through its service, their clients can focus more on the business side of matters, given that accounting and bookkeeping needs are taken care of.

Through the software, users can share and upload spreadsheets, transaction documents, receipts. A dedicated bookkeeping team sorts everything out, sparing users from the grunt work of accounting. In addition, Bench expert bookkeepers help users with the categorization of their transactions, reconciling statements from their bank, credit card, and PayPal accounts, ensuring that every clients’ book is accurate.

Bench bookkeepers also perform receipt management where they attach receipts to the corresponding transactions within the accounting system. All bookkeepers are mandated to ensure that all receipts are accounted for, to generate a complete and spotless record.

Bench Accounting integrates with third-party apps like Stripe, Square, Shopify, and Freshbooks. It offers five expense-based service packages with clients having the option to choose between an annual or monthly billing. Its service can be purchased for as low as $119/month.

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Overview of Bench Accounting Benefits

Bench Accounting makes accounting and bookkeeping easy with its robust tools. Here are some of the benefits that Bench has to offer:

Dedicated bookkeepers

Bench saves you and your team from the tons of work that are associated with accounting and bookkeeping. With a team of expert accountants and bookkeepers, Bench provides you accurate, top quality accounting and bookkeeping services that enable you to see your finances and be totally aware of your income, expenses, payables, receivables, and more without having to do all the grunt work.

Real-time reports

With Bench Accounting, you get interactive financial statements each month, detailing all your transactions that are organized into specific categories for easy tracking. Through Bench Accounting, you can create visually engaging finance reports that summarize your revenues, expenses, and profit. In a glance, you’d get to know your financial status. Through it, you can have smarter business decisions.

Highly secured

Bench Accounting is connected to all major banks and popular payment gateways. That said, the software boasts of 256-bit encryption to keep all your financial information safe and far from the reach of hackers, unauthorized personnel, leaks, and breaches.

Unlimited support

When you need to communicate with your bookkeeping team, the Bench app will instantly connect you with your experts. You can receive and send messages and get notified instantly when developments arise. With Bench, you have access to your finance team in real time.

Tax needs

Bench also connects its clients to tax professional. It can offer complete CPA support, and catch-up bookkeeping (for accounts that are long overdue).

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Overview of Bench Accounting Features

  • Interactive Financial Statements
  • Helpful Visual Reports
  • Year-End Financial Package
  • Dedicated Bookkeepers
  • Intuitive Software
  • Data Sharing
  • Flexible Communication
  • Easy Categorization
  • Tax Season Support
  • Income Statement
  • Balance Sheet
  • Trial Balance
  • Journal Entry Summary
  • General Ledger

What Problems Will Bench Accounting Solve?

Problem #1: Time-consuming Bookkeeping

One of the most common problems that most companies will face is having to play catch-up with their bookkeeping. Through Bench’s bookkeeping software coupled with a dedicated Bench bookkeeping team, a year’s worth of bookkeeping is completed in just 3-4 weeks. Bench offers an affordable, efficient, hands-on experience to time-strapped small business owners.

Problem #2: Inaccurate Bookkeeping

Bench software syncs directly with most major financial institutions and automatically pulls bank and credit card statements into the platform, eliminating the need for clients to submit documents and receipts. Since Bench bookkeepers work directly from these bank statements, not receipts, it leads to a higher level of accuracy. Businesses can send and receive messages from their bookkeepers via the Bench app, and notifications on smartphones keep businesses in touch with their bookkeeping team and their financials in real time.

Problem #3: Costly Bookkeeping Expense

Hiring a full-time bookkeeper can be a huge expense for a small business. Bench claims to be able to reduce prices for its bookkeeping software by 10-30% for all clients. The price reduction was made possible by Bench’s artificial intelligence, which is able to automate 60% of bookkeeping tasks and perform five times faster than typical bookkeepers while still maintaining accuracy.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

Bench Accounting Position In Our Categories

Because businesses have unique business wants, it is only sensible that they abstain from buying an all-in-one, “perfect” business application. At any rate, it would be hard to try to chance on such application even among well-known software systems. The better thing to do is to spell out the varied main aspects that demand research such as crucial features, plans, skill capability of the users, organizational size, etc. After which, you must conduct the product research exhaustively. Browse over some of these Bench Accounting evaluations and explore the other solutions in your list in detail. Such detailed product research makes sure you avoid unsuitable software solutions and choose the one that provides all the features your business requires for success.

Position of Bench Accounting in our main categories:

TOP 20

Bench Accounting is one of the top 20 Accounting Software products

If you are interested in Bench Accounting it may also be sensible to examine other subcategories of Accounting Software gathered in our database of SaaS software reviews.

It's crucial to note that hardly any app in the Accounting Software category is going to be an ideal solution able to match all the requirements of various business types, sizes and industries. It may be a good idea to read a few Bench Accounting Accounting Software reviews first as some software may dominate only in a very narrow set of applications or be prepared with a very specific type of industry in mind. Others might function with an intention of being easy and intuitive and as a result lack complex features needed by more experienced users. There are also software that cater to a broad group of users and offer a rich feature base, however this usually comes at a more expensive price of such a service. Be certain that you're aware of your needs so that you choose a solution that provides specifically the elements you look for.

How Much Does Bench Accounting Cost?

Bench Accounting Pricing Plans:

Free Trial

Starter

$119

Micro

$139

Boutique

$169

Venture

$209

Corporate

$299

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What are Bench Accounting pricing details?

Bench Accounting Pricing Plans:

Free Trial

Starter

$119

Micro

$139

Boutique

$169

Venture

$209

Corporate

$299

Bench Accounting offers five expense-based pricing packages for users to choose from. Give the details a look, and select the best plan for your business.

Starter – $119/month (annual billing) or $139/month if billed monthly

  • Monthly expenses below $1k

Micro – $139/month (annual billing) or $159/month if billed monthly

  • Monthly expenses from $1k to $7.5k

Boutique – $169/month (annual billing) or $199/month if billed monthly

  • Monthly expenses from $7.5k to $20k

Venture – $209/month (annual billing) or $249/month if billed monthly

  • Monthly expenses from $20k to $60k

Corporate – $299/month (annual billing)or $349/month if billed monthly

  • Monthly expenses up to $1M

User Satisfaction

Positive Social Media Mentions 339
Negative Social Media Mentions 12

We are aware that when you decide to buy a Accounting Software it’s important not only to learn how experts evaluate it in their reviews, but also to discover if the real clients and enterprises that purchased this software are indeed happy with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Bench Accounting reviews across a wide range of social media sites. The data is then presented in an easy to digest way indicating how many customers had positive and negative experience with Bench Accounting. With that information at hand you will be equipped to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Bench Accounting?

Bench Accounting integrates with the following business systems and applications:

  • Square
  • Shopify
  • Gusto
  • Freshbooks

Bench Accounting User Reviews

Bench Accounting average rating:

Average score
4.6/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Cooper

PROS: I'm giving five stars because of its 24/7 customer service, its nimble interface, its accuracy in reporting and orderly bookkeeping. Tax reporting is made worry-free.

CONS: Wish it could offer payroll service for employees someday.

Reviewed 4 years ago

Read full review >

The least favorable review

Angela Daniel

PROS: I honestly have had such a bad experience I would say nothing was good.

CONS: They don't follow up effectively. They need to explain before the money is spent, their process because it is not similar to other accounting firms I have used.

Reviewed 5 years ago

Read full review >

More reviews from 14 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Bring it on, tax season! I have Bench

Read full review >
Archibald
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 06.12.2021 Company Size: Industry: N/A

PROS: The interface, for both web and mobile, is very easy to use. The people at Bench act on my needs fast.

CONS: There are issues on linking with my bank account but I think it is the bank that is at fault here not Bench.

What do you think about this review?

Great Poor

The supreme solution for accounting needs

Read full review >
Marquis
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 23.11.2021 Company Size: Industry: Broadcast Media

PROS: The first time we used Bench was tax season when the hustle and bustle at the office were at its peak. Imagine our surprise when we accomplished tax submissions with a breeze. It is easy to set up and use. They have a round-the-clock customer support so you can receive help anytime.

CONS: I wish they could enhance their services by also offering accounting payroll. This might make Bench the super app for business management.

What do you think about this review?

Great Poor
Show More User Reviews (14)

Very happy customer here

Read full review >
Jamison
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 10.11.2021 Company Size: Industry: Marketing and Advertising

PROS: My accounts are up-to-date and I can access them anytime to see how my business is progressing.

CONS: The tallying of transactions may take a while, about three weeks max.

What do you think about this review?

Great Poor

Best digital account at a low price point

Read full review >
Chase
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.08.2021 Company Size: Industry: N/A

PROS: Bench is very easy to use, very understandable, accessible anytime and has excellent customer service. It can be linked to your bank accounts so you don't have to manually upload them just for sending.

CONS: There are zero issues with Bench but it can improve by adding tax accounting services and providing a mobile app through which you can access all its features.

What do you think about this review?

Great Poor

Organizing accounts with ease

Read full review >
Bryana
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.06.2021 Company Size: Industry: Publishing

PROS: My ultimate favorite about Bench is that it takes in all our accounts and combs through them to achieve our desired outcomes.

CONS: I don't understand why it cannot automatically add up the total revenue I raked in from a particular business.

What do you think about this review?

Great Poor

Best digital service

Read full review >
Cooper
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.05.2021 Company Size: Industry: Broadcast Media

PROS: I'm giving five stars because of its 24/7 customer service, its nimble interface, its accuracy in reporting and orderly bookkeeping. Tax reporting is made worry-free.

CONS: Wish it could offer payroll service for employees someday.

What do you think about this review?

Great Poor

Value for time and money

Read full review >
Jonathon
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.02.2021 Company Size: Industry: N/A

PROS: Bench halved my accounting costs in the first year of use. It also exceeds the combined performance of the accountants I used to have.

CONS: I don't think there is anything about it that I dislike.

What do you think about this review?

Great Poor

Overpromised and overdelivered and blamed it on my team

Read full review >
Angela Daniel
1/5

Overall impression

3/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 22.01.2021 Company Size: 11-50 Employees Industry: Law Practice

PROS: I honestly have had such a bad experience I would say nothing was good.

CONS: They don't follow up effectively. They need to explain before the money is spent, their process because it is not similar to other accounting firms I have used.

What do you think about this review?

Great Poor

A great assistant for business management

Read full review >
Fausto
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 30.12.2020 Company Size: 1-10 Employees Industry: N/A

PROS: As an owner of a small growing business and the only one manning it, imagine how difficult it is to keep a tally of your daily spendings, profit, and taxes. With Bench, I can now transfer the time I used to allocate for accounting to focus on the core operations of my business.

CONS: There are some aspects that I still find too technical, hence the need to still hire an accountant.

What do you think about this review?

Great Poor

Nothing but love for this tool

Read full review >
Harmony
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.01.2020 Company Size: Industry: N/A

PROS: The service is impeccable: speedy and helpful.

CONS: I hope it could find a way to reconcile the numbers from my bank account and sales to further smoothen out its reports.

What do you think about this review?

Great Poor

A cost-effective way to perform tasks

Read full review >
Emmet
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 14.01.2020 Company Size: Industry: Non-Profit Organization Management

PROS: Bench made management so much easier. We could communicate with stakeholders through the platform and do our job there at the same time. Besides simplifying our job, Bench has a pool of customer support officers who are very hands-on on your needs.

CONS: It would be better if it allowed personalization of tasks, such as labeling.

What do you think about this review?

Great Poor

Superb software at an affordable price

Read full review >
Treva
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 13.01.2020 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: Bench has a great interface with very useful functions on bookkeeping and interacting with accountants to get updates or ask any questions. Its services are accessible at a fair cost.

CONS: The software doesn't seem to recognize my bank account. So instead of receiving information on my monthly account, I have to scan and upload them almost always on a monthly basis.

What do you think about this review?

Great Poor

Freeing yourself from the burden of bookkeeping

Read full review >
Brendon
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.01.2020 Company Size: 11-50 Employees Industry: E-Learning

PROS: Bookkeeping is a very important task every day but I sometimes end up getting headaches because complexities arise when you're keeping track of a lot of transactions. Imagine my relief when I found Bench.

CONS: I can't find any fault with Bench

What do you think about this review?

Great Poor

Keeping your accounts as orderly as can be

Read full review >
Jayson
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 07.01.2020 Company Size: Industry: N/A

PROS: I like everything about the service. It's easy to use and it keeps you up-to-date on the work they do on your books.

CONS: I have never encountered a problem with Bench.

What do you think about this review?

Great Poor
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Bench Accounting user reviews

Bring it on, tax season! I have Bench

Read full review >
Archibald
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 06.12.2021 Company Size: Industry: N/A

The supreme solution for accounting needs

Read full review >
Marquis
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 23.11.2021 Company Size: Industry: Broadcast Media

Very happy customer here

Read full review >
Jamison
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 10.11.2021 Company Size: Industry: Marketing and Advertising

Best digital account at a low price point

Read full review >
Chase
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.08.2021 Company Size: Industry: N/A

Organizing accounts with ease

Read full review >
Bryana
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.06.2021 Company Size: Industry: Publishing
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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