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Bluefish.ai Review
What is Bluefish.ai?
Bluefish.ai is a chatbot platform that lets you build and implement AI-powered virtual assistants to enhance engagements with customers, employees, and business partners. Bluefish.ai solves businesses’ communication needs and challenges across industries, including retail, manufacturing, healthcare, and banking, financial services, and insurance (BFSI).
Through natural language processing (NLP), you can create personalized and meaningful conversations between your AI chatbots and users. Bluefish.ai provides integration tools for you to effortlessly connect chatbots with various websites, applications, and platforms. The chatbots can interact with users via Facebook Messenger, WhatsApp, and other communication platforms.
You can design and test automated workflows for your chatbots and allow them to answer frequently asked questions instantly. Chatbot avatars, themes, and colors can be customized as well. Additionally, you can monitor and manage all your chatbots from a central command center and access useful analytics on chatbot performance and user engagement.
Show MoreOverview of Bluefish.ai Benefits
Meaningful AI-Driven Conversations
Bluefish.ai helps you deploy AI chatbots across websites, applications, and communication platforms to establish meaningful conversations with customers, employees, and partners. Bluefish.ai uses NLU technology (Natural Language Understanding), so your chatbots can capture and understand the intentions behind users’ messages and inquiries.
You can set up lists of intents and utterances that you can link with each other. Utterances are words or phrases used by users to convey what they want. This means users may be using different expressions but only have the same intentions. That way, the chatbots can deliver the right responses when customers are placing and tracking orders, employees are reporting inventory shortages, or suppliers are dealing with product returns or replacements.
Employee Productivity
The chatbot platform can help improve employee productivity. You can create automated chatbot workflows so agents can save more time doing repetitive tasks.
You can set up a series of actions that a chatbot can instantly and seamlessly perform without human intervention. For instance, it can ask specific details from users, provide FAQ answers, or transfer messages or inquiries to live agents. Your developers can also easily integrate chatbots with various websites, applications, and platforms. They can do that by simply copying and pasting iFrame codes, snippet codes, or embeddable URLs. Moreover, they can connect the chatbots with Google Analytics using Google Chatbase API keys.
Centralized Chatbot Management
Bluefish.ai provides a centralized dashboard where you access visualizations and analytics related to your chatbots. You can track key statistics and information about chatbot performance and user engagement. Thus, you can determine the number of messages received and sent by the chatbots within a certain time frame and the specific messages they didn’t understand and handle.
Additionally, you can check the keywords often utilized by users along with their comments and sentiments. All of this data can aid you in training your chatbots, enabling them to perform and engage users more effectively.
Show MoreOverview of Bluefish.ai Features
- Natural Language Processing (NLP)
- Messaging Platforms
- Central Management System
- AI Chatbot
- NLU Technology
- Automated Workflows
- FAQs
- Comm Platform Integration
- Website & App Integration
- Chatbot Customization
- Analytics
Awards & Quality Certificates
Bluefish.ai Position In Our Categories
Since companies have particular business-related demands, it is sensible they avoid picking an all-in-one, ideal system. Still, it would be futile to discover such a software solution even among popular software solutions. The efficient thing to do can be to make a list of the different chief factors which need analysis such as key features, price plans, technical skill ability of the users, business size, etc. The second step is, you should follow through your research exhaustively. Browse through some Bluefish.ai evaluations and scrutinize each of the software products in your list in detail. Such well-rounded research ascertain you avoid mismatched software products and pay for the one that includes all the benefits your business requires.
Position of Bluefish.ai in our main categories:
Since each enterprise has unique business wants, it is prudent for them to abstain from looking for a one-size-fits-all faultless software solution. Needless to say, it would be futile to try to find such an app even among widely used software platforms. The smart thing to do would be to jot down the various vital elements that require consideration such as main features, finances, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some Bluefish.ai Customer Service Software reviews and investigate each of the other systems in your shortlist in detail. Such exhaustive groundwork can make certain you weed out ill-fitting systems and choose the solution that provides all the features you need for business success.
How Much Does Bluefish.ai Cost?
Bluefish.ai Pricing Plans:
Free Trial
Quote-based Plan
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What are Bluefish.ai pricing details?
Bluefish.ai Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Bluefish.ai’s enterprise pricing information is available only on demand.
User Satisfaction
Positive Social Media Mentions
134
Negative Social Media Mentions
1
We realize that when you make a decision to get a Customer Service Software it’s crucial not only to find out how experts rank it in their reviews, but also to discover if the actual people and businesses that bought this software are indeed happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Bluefish.ai reviews across a broad array of social media sites. The data is then displayed in a simple to digest format showing how many users had positive and negative experience with Bluefish.ai. With that information available you should be prepared to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Bluefish.ai?
Bluefish.ai integrates with any system with an open AI. It also connects with these platforms:
- Facebook Messenger
- Twilio
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