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Bluefish.ai Review
What is Bluefish.ai?
Bluefish.ai is a chatbot platform that lets you build and implement AI-powered virtual assistants to enhance engagements with customers, employees, and business partners. Bluefish.ai solves businesses’ communication needs and challenges across industries, including retail, manufacturing, healthcare, and banking, financial services, and insurance (BFSI).
Through natural language processing (NLP), you can create personalized and meaningful conversations between your AI chatbots and users. Bluefish.ai provides integration tools for you to effortlessly connect chatbots with various websites, applications, and platforms. The chatbots can interact with users via Facebook Messenger, WhatsApp, and other communication platforms.
You can design and test automated workflows for your chatbots and allow them to answer frequently asked questions instantly. Chatbot avatars, themes, and colors can be customized as well. Additionally, you can monitor and manage all your chatbots from a central command center and access useful analytics on chatbot performance and user engagement.
Show MoreOverview of Bluefish.ai Benefits
Meaningful AI-Driven Conversations
Bluefish.ai helps you deploy AI chatbots across websites, applications, and communication platforms to establish meaningful conversations with customers, employees, and partners. Bluefish.ai uses NLU technology (Natural Language Understanding), so your chatbots can capture and understand the intentions behind users’ messages and inquiries.
You can set up lists of intents and utterances that you can link with each other. Utterances are words or phrases used by users to convey what they want. This means users may be using different expressions but only have the same intentions. That way, the chatbots can deliver the right responses when customers are placing and tracking orders, employees are reporting inventory shortages, or suppliers are dealing with product returns or replacements.
Employee Productivity
The chatbot platform can help improve employee productivity. You can create automated chatbot workflows so agents can save more time doing repetitive tasks.
You can set up a series of actions that a chatbot can instantly and seamlessly perform without human intervention. For instance, it can ask specific details from users, provide FAQ answers, or transfer messages or inquiries to live agents. Your developers can also easily integrate chatbots with various websites, applications, and platforms. They can do that by simply copying and pasting iFrame codes, snippet codes, or embeddable URLs. Moreover, they can connect the chatbots with Google Analytics using Google Chatbase API keys.
Centralized Chatbot Management
Bluefish.ai provides a centralized dashboard where you access visualizations and analytics related to your chatbots. You can track key statistics and information about chatbot performance and user engagement. Thus, you can determine the number of messages received and sent by the chatbots within a certain time frame and the specific messages they didn’t understand and handle.
Additionally, you can check the keywords often utilized by users along with their comments and sentiments. All of this data can aid you in training your chatbots, enabling them to perform and engage users more effectively.
Show MoreOverview of Bluefish.ai Features
- Natural Language Processing (NLP)
- Messaging Platforms
- Central Management System
- AI Chatbot
- NLU Technology
- Automated Workflows
- FAQs
- Comm Platform Integration
- Website & App Integration
- Chatbot Customization
- Analytics
Awards & Quality Certificates
Bluefish.ai Position In Our Categories
Since businesses have distinct business demands, it is prudent they abstain from purchasing an all-encompassing, ”best” solution. Just the same, it is futile to try to find such an app even among sought-after software systems. The practical step to undertake is to make a list of the several main functions that demand careful thought like essential features, costing, technical skill ability of the users, organizational size, etc. Then, you should perform your product research exhaustively. Have a look at some of these Bluefish.ai evaluations and check out the other solutions in your shortlist in detail. Such detailed product investigation ascertain you circumvent poorly fit applications and subscribe to the system that includes all the benefits your company requires in sustaining growth.
Position of Bluefish.ai in our main categories:
It's important to realize that hardly any software in the Customer Service Software category is a perfect solution that can meet all the needs of all company types, sizes and industries. It may be a good idea to read a few Bluefish.ai Customer Service Software reviews first as certain services may perform well just in a very narrow set of applications or be designed with a very specific industry in mind. Others might function with a goal of being easy and intuitive and therefore lack complicated elements desired by more experienced users. You can also find software that support a broad group of customers and give you a powerful feature base, however that frequently comes at a more expensive cost of such a service. Be certain that you're aware of your requirements so that you get a service that offers all the features you search for.
How Much Does Bluefish.ai Cost?
Bluefish.ai Pricing Plans:
Free Trial
Quote-based Plan
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What are Bluefish.ai pricing details?
Bluefish.ai Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Bluefish.ai’s enterprise pricing information is available only on demand.
User Satisfaction
Positive Social Media Mentions
134
Negative Social Media Mentions
1
We are aware that when you decide to buy a Customer Service Software it’s crucial not only to learn how professionals evaluate it in their reviews, but also to find out if the real users and enterprises that use this software are actually satisfied with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Bluefish.ai reviews across a vast range of social media sites. The data is then presented in an easy to understand format revealing how many clients had positive and negative experience with Bluefish.ai. With that information at your disposal you should be ready to make an informed purchasing decision that you won’t regret.
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Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Bluefish.ai?
Bluefish.ai integrates with any system with an open AI. It also connects with these platforms:
- Facebook Messenger
- Twilio
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