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DeskMoz Review

DeskMoz
Our score: 8.0 User satisfaction: 100%

What is DeskMoz?

DeskMoz is a 24×7 Live Chat Service platform that provides businesses and organizations with expert live chat agents at affordable rates. This product is aimed towards business and enterprises that seek to convert their website visitors into paying customers, increase their subscriptions, and generate more sales.

With DeskMoz, users see their number of leads triple as their live chat service helps their website visitors get their questions answered, encouraging them to quickly make purchasing decisions. There is no need for additional hardware and software to make DeskMoz work. Users just need to sign up, provide the necessary information, and DeskMoz will do the rest.

Overview of DeskMoz Benefits

DeskMoz gives you expert live chat service that complements your websites, online stores, and landing pages, boosting their chances of increasing your sales by increasing user conversion rates and generate three times more leads. All plans can be customized to ensure that they fit your existing workflows and processes.

With DeskMoz Live chat service, your website visitors can easily communicate with live chat agents who have been trained to become your product experts, providing visitors with knowledgeable answers and quick responses to any question or issue.

As your visitors and prospects’ questions are quickly answered, they become more interested in whatever you are selling or offering, which in turn, turns your visitors into leads and paying customers. Your live chat agents can easily sort visitors and categorize them as leads, tickets, or general inquiries. Rapid live chat service propels your visitors to quick buying, positively impacting your business without you breaking a sweat.

DeskMoz live chat service can run for 24×7 or during your preferred working hours. This setup ensures that your visitors are taken care of whenever they request chat support and assistance, which then leads to more income opportunities.

DeskMoz live chat agents are trained to determine which visitors are likely to convert and will provide you with data on critical sales leads. No big opportunity will seep through the cracks.

Overview of DeskMoz Features

  • Full Website Study
  • Custom Trained Agents
  • Free Live Chat Software
  • Zapier Integration
  • Carry Forward Unused Chats
  • Real-time Chat Transcripts
  • Leads Forwarding by Email & SMS
  • White Label Widget
  • Advanced Customization

What Problems Will DeskMoz Solve?

1) 24×7 chat agents to handle customers.

Providing satisfactory online customer support is itself a big challenge. You can focus on other core activities necessary for the growth of your organization while DeskMoz Live Chat Agents remain online round the clock, provide seamless customer service and increase your sales. Live Chat helps in sorting visitors and classifying them into leads, tickets or general inquiries.

2) Carry forward unused chats.

Along with a reasonable pricing, DeskMoz values their clients’ hard-earned money and that is why all unused chats of the current month will be carried forward if your existing plan remains active. You have all the rights to use every single penny you paid.

3) Quick service delivery within 24-48 hours.

You sign-up, fill the FAQs, put the code on your website and DeskMoz will train their Agents in 48 hours and will make them live on your website.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

DeskMoz Position In Our Categories

Since businesses have special business needs, it is only logical they avoid adopting an all-in-one, “perfect” software solution. Just the same, it is futile to try to stumble on such application even among recognizable software solutions.
The correct thing to undertake would be to make a list of the several essential functions which call for a inspection like major features, plans, skill levels of staff, organizational size, etc. Thereafter, you must do your product research comprehensively. Browse through some DeskMoz evaluations and look into each of the software solutions in your shortlist in detail. Such well-rounded product research guarantee you take out unsuitable applications and select the one which offers all the benefits your company requires.

Position of DeskMoz in our main categories:

TOP 500

DeskMoz is one of the top 500 CRM Software products

DeskMoz is also listed in the following subcategories:

It is important to keep in mind that almost no service in the Customer Service Software category is a perfect solution that can meet all the needs of different business types, sizes and industries. It may be a good idea to read a few DeskMoz Customer Service Software reviews first as some solutions can dominate only in a really small group of applications or be created with a very specific type of industry in mind. Others might work with a goal of being simple and intuitive and therefore lack complex functionalities welcomed by more experienced users. There are also solutions that cater to a large group of customers and offer a complex feature base, but this in most cases comes at a higher price of such a service. Ensure you're aware of your needs so that you select a solution that provides specifically the features you look for.

How Much Does DeskMoz Cost?

DeskMoz Pricing Plans:

Free Trial

Economy

$199/month

Standard

$399/month

Professional

$699/month

Premium

$999/month

Deskmoz offers fives product options to suit various needs and budgets. Contact them today to know more about their enterprise pricing information.

Economy – $199/month

  • Up to 50 Chats
  • Single Website
  • 20 FAQs
  • 24×7 (350+ days) Chat Agents
  • Free Live Chat Software
  • Zapier Integration
  • Free Setup
  • Carry Forward Unused Chats
  • Real-time Chat Transcripts
  • Leads Forwarding by Email & SMS
  • White Label Widget
  • Advanced Customization

Standard – $399/month

  • All Economy features
  • Up to 200 Chats
  • Unlimited FAQs
  • Full Website Study
  • Custom Trained Agents

Professional – $699/month

  • All Standard features
  • Up to 500 Chats
  • Multiple Websites (Up to 3)

Premium – $999/month

  • All Professional features
  • Up to 1000 Chats
  • Multiple Websites (Up to 5)

User Satisfaction

Positive Social Media Mentions 12
Negative Social Media Mentions 0

We realize that when you make a decision to buy Customer Service Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and DeskMoz reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with DeskMoz. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are DeskMoz pricing details?

DeskMoz Pricing Plans:

Free Trial

Economy

$199/month

Standard

$399/month

Professional

$699/month

Premium

$999/month

Deskmoz offers fives product options to suit various needs and budgets. Contact them today to know more about their enterprise pricing information.

Economy – $199/month

  • Up to 50 Chats
  • Single Website
  • 20 FAQs
  • 24×7 (350+ days) Chat Agents
  • Free Live Chat Software
  • Zapier Integration
  • Free Setup
  • Carry Forward Unused Chats
  • Real-time Chat Transcripts
  • Leads Forwarding by Email & SMS
  • White Label Widget
  • Advanced Customization

Standard – $399/month

  • All Economy features
  • Up to 200 Chats
  • Unlimited FAQs
  • Full Website Study
  • Custom Trained Agents

Professional – $699/month

  • All Standard features
  • Up to 500 Chats
  • Multiple Websites (Up to 3)

Premium – $999/month

  • All Professional features
  • Up to 1000 Chats
  • Multiple Websites (Up to 5)

What integrations are available for DeskMoz?

With the Zapier integration by DeskMoz, you can get all your DeskMoz data real-time copied to over 1,000 platforms, apps, and CRMs.

  • Slack
  • MailChimp
  • Google Sheets
  • Trello
  • Gmail
  • Asana
  • Facebook
  • and more.
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Reviewed By Jenny Chang
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